# Luma - Surround Wifi

> Personalized mesh WiFi network setup and management app. (iPhone/iPad app by Luma Home, Inc.)

- Source: https://appshunter.io/ios/app/luma-surround-wifi/id978709234 (this page in markdown: same URL + `.md`)
- Developer: [Luma Home, Inc](https://appshunter.io/developer/978709233)
- Category: Lifestyle
- Price: Free
- Rating: 1.90/5 from 109 App Store ratings · 50 written reviews indexed
- Age rating: 4+
- Requires: iOS 10.0 · 148 MB
- Languages: American English
- Released: 2016-06-17
- Data updated: 2026-06-10
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/luma-surround-wifi/id978709234/reviews.md

## What is Luma?

Luma makes creating your personalized Surround WiFi network simple. With the app, you’re in total control.

The Luma app helps you set up a mesh network that’s customized to your unique home, and it's smart enough to keep that network running at full speed, full-time. All on its own.

Check your speed. Give access to friends. Set parental controls. Pause the internet for dinner. And see pretty much everything else you have ever wondered about your WiFi network, right on your phone.

Not only can you see who’s connected to your network, the Luma app also makes it easy for you to watch out for your family and home.

Just pull up the Luma app to see what devices are currently connected to your network. Luma also automatically recognizes any new devices in your home, and lets you grant or deny them access with a quick swipe.

The Luma app displays the results of Luma's enterprise-grade network security, so you never even have to think about it.

## Key features

- Personalized mesh WiFi setup
- Network speed monitoring
- Guest access control
- Parental controls
- Internet pausing for devices
- Device connection monitoring
- New device access management

## Recent user reviews (10 of 50)

All indexed reviews: https://appshunter.io/ios/app/luma-surround-wifi/id978709234/reviews.md

### 1/5 — Clean layout. Terrible functionality

*2020-11-19, version 1.4.0*

App layout is nice. There are multiple missing functionalities that I have had to turn to the internet for. The product Israeli would get less than 1 star. Very disappointed. Would not purchase again.

### 1/5 — no longer functioning

*2020-07-20, version 1.3.0*

this app no longer works. no support, no help...

### 1/5 — Run away. Company abandoned this.

*2020-06-30, version 1.3.0*

Luma was sold to another company and they let this die.

### 1/5 — Horrible

*2020-03-28, version 1.3.0*

Not even an email or alert for the customers.

### 1/5 — Luma is now abandonware

*2019-11-06, version 1.3.0*

As others have mentioned, Luma as a company no longer exists.  First Alert bought them in January of 2018 and promptly stopped releasing new firmware updates.  Just a week before they announced the aquisition of Luma, First Alert released their own mesh WiFi system.  I suspect Luma was bought for their intellectual property and/or engineering staff, and that First Alert had no intention of supporting the Luma system.

In the last few weeks my Lumas APs have been constantly dropping WiFi connectivity.  One minute my phone is online and getting 300 Mbps on a speed test, the next minute it has no WiFi and I can’t even see my SSID, the next minute I’m back online.  I called First Alert customer support and they said, “after 3-5 years your Luma devices are nearing the end of their life.”  What?  These things are all solid state components, why would they suddenly stop working?  It’s more likely that First Alert is no longer interested in spending money supporting Luma and fixing problems.  But hey, he did pitch me on buying First Alert’s own mesh WiFi system.  Fool me once...

### 1/5 — Don’t bother

*2019-10-07, version 1.3.0*

Ever since luma was bought out, there has been a lack of updates for the hardware and app. You’re better off with a well known router brand like Netgear, linksys, google, etc.

### 2/5 — Abandoned product?

*2019-09-28, version 1.3.0*

*The Good*
WiFi coverage is solid. 

You can prioritize a device, such as your family Roku/TV.

*The Bad*
No PPPoE authentication, so if your fiber internet uses this you get to connect Luna to an old router.

The security network scan feature is not helpful. If a device has 1,000 entries, you can’t just dismiss them all. No,  you’d have to manually swipe-delete each one.

UI-wise, they have No Dark Mode. Small grey text on a white background is hard to read.

*The Ugly*
I paid for premium support (5$ a month) and ticket requests are often ignored. Cancelled premium.

The VPN service doesn’t work. Rather than notify customers, I had to ask why it doesn’t work and was told they are negotiating with service providers to resolve the issue.  I wonder how many people think the are in “stealth mode” when they aren’t?

Lack of customer communication as to what features work, don’t work now, or have been abandoned. 

Promised core features that were advertised, like knowing where your kids have been online, were never delivered.

### 1/5 — WiFi was great until it wasn’t

*2019-07-23, version 1.2.3*

Tech support is horrible - every time I get someone on the phone, the call dies out. I have tried reaching out thru the app and no luck. I do not think they are maintaining this application any longer. The app is even worse and hasn’t been updated in over a year. My Luma keeps saying offline so I did a hard reset but when I try to access app to set it up again I get kicked out of app within 2 seconds. I do not recommend this product.

### 2/5 — Dead product

*2019-06-20, version 1.2.3*

The WiFi works and the app has some nice, albeit limited features. Unfortunately, the app and the Luma devices themselves haven’t seen any updates in over a year. I’m convinced this is dead product.  If you’re considering a purchase, you may want to look elsewhere.

### 1/5 — Luna

*2019-06-12, version 1.2.3*

This app is terrible, I don’t recommend, the wifi doesn’t get thru my whole 2 story house and we have 5 of them.

## Frequently asked questions about Luma

### What does the Luma app do?

The Luma app simplifies the creation and management of a personalized Surround WiFi network for your home. It allows you to set up a smart mesh network that automatically maintains high speeds and offers comprehensive control over your internet experience.

### What are the key features of the Luma app?

Key features include easy mesh network setup, real-time speed checks, granting access to guests, setting parental controls, pausing internet for specific devices, monitoring all connected devices, and automatically recognizing new devices for access approval. It also displays enterprise-grade network security information.

### Is the Luma app free to use?

Based on the provided information, the Luma app is free to use. There are no mentions of subscription fees or in-app purchases, and no advertisements are indicated.

### Who is the Luma app designed for?

This app is designed for individuals who want to easily set up, manage, and enhance their home WiFi network. It's particularly useful for those seeking better control over internet access, network speed, and home network security.

### How does the Luma app help with home network security?

The app provides enterprise-grade network security, displaying its results so users are informed. It also allows users to see which devices are connected, automatically recognizes new devices, and lets users grant or deny them access with a simple swipe, enhancing overall network protection.

## Version history (last 5 releases)

### 1.4.0 — 2020-11-05

1) Remove Guardian feature.

### 1.3.0 — 2019-08-26

1) General fixes and improvements.

### 1.2.3 — 2017-08-24

1) Luma Guardian enhancements. 
2) General fixes and improvements.

### 1.2.2 — 2017-08-03

1) General fixes and improvement.

### 1.2.1 — 2017-07-21

1) Support number update
2) Bug fixes

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*