# Lumi – AI Assistant — user reviews

> 39 indexed App Store user reviews of Lumi by Diana Matushkina, rated 4.30/5 from 77 ratings.

- Source: https://appshunter.io/ios/app/lumi-ai-assistant/id6736787802/reviews
- App overview in markdown: https://appshunter.io/ios/app/lumi-ai-assistant/id6736787802.md
- Rating breakdown: 5★ 58 · 4★ 6 · 3★ 3 · 2★ 0 · 1★ 10

## What do users think of Lumi?

Overall sentiment: negative

**Pros**

- 👍 Helpful for students and anyone studying
- 🚀 Fast and responsive
- 📚 Comprehensive knowledge base
- 🤖 Friendly and engaging interaction
- ⏱️ Available 24/7

**Cons**

- ⚠️ Deceptive and unethical practices
- 💰 No lifetime subscription option as advertised
- 🤔 Concerns about privacy and data collection
- 🚫 Paid options not lifetime subscription

**Commonly reported bugs**

- Inability to access free lifetime version
- Inconsistent version information (claims GPT-4 but uses GPT-3.5)

**Most requested features**

- Landscape mode support for iPad
- Voice responses

## Newest reviews (10 of 39)

### 3/5 — Developer gone fishing

*2025-06-09*

As of this date (6/9/25), Pro lifetime is listed for free here on the App Store. However, that option is nowhere to be found in app. Is the developer hoping to catch a fish? The app seems to be good, though.

### 4/5 — Seems to work OK, however...

*2025-03-10*

Please make in LANDSCAPE mode for iPad Pro with attached keyboard use!  I refuse to type sideways!  Note:  Developer states landscape may be coming in future updates--4 stars.

**Developer response:** Perhaps we will make your wish in the next versions.

### 2/5 — Seems to work OK, however...

*2025-03-02*

Please make in LANDSCAPE mode for iPad Pro with attached keyboard use!  I refuse to type sideways!

**Developer response:** Perhaps we will make your wish in the next versions.

### 2/5 — Offre mensongère

*2025-02-09*

Il est noté sur l'appstore Lifetime 0 euros que l'application est gratuite pendant une courte période mais l'option lifetime n'est pas disponible pour y adhérer. 
Je ne recommande pas.

**Developer response:** You must realize that you are too late for this temporary offer. It was still in effect in 2024.

### 4/5 — Excelente

*2024-12-06*

Es rápida y precisa

**Developer response:** Thank you so much!

### 4/5 — No voice responses

*2024-12-06*

Good app but it’s missing the key ingredient, a voice!

**Developer response:** We will listen to your feedback and implement such a feature.

### 5/5 — 100%

*2024-12-05*

The Best, no fast!!!

**Developer response:** Thank you!

### 5/5 — My assistant

*2024-12-05*

Very good and simplified GUI make it easy to use without going to search for where to type quickly to get answer which is always on point.

**Developer response:** We are sincerely very happy that you like our app!

### 5/5 — Pas mal du tout !

*2024-12-05*

Je n’en suis qu’aux premiers tests, mais les résultats obtenus sont très bon ! La traduction de texte est quasi du même niveau que Deepl et l’app dont l’interface n’est pas encore en français, répond par contre très bien sur des commandes écrites et vocales en français.

**Developer response:** Nous sommes sincèrement très heureux que vous aimiez notre application !

### 1/5 — Be Careful! GPT 3.5

*2024-12-05*

screenshots state that GPT version is 4-o, but actually the version is 3.5!

**Developer response:** We are using the exact version shown in the screenshots. Your feedback is not useful for other users, but thanks anyway!

## Most critical reviews (10 lowest-rated)

### 1/5 — Stopped working

*2025-04-06*

This was a useful app but it stopped working after a while

**Developer response:** We apologize! There were temporary maintenance works, they have been fixed and the application is working again.

### 1/5 — It stopped responding

*2025-04-03, version 1.2.1*

Please fix. It no longer works.

### 1/5 — In-App purchase doesn’t match

*2025-01-02, version 1.2.1*

Unfortunately no lifetime version available.

### 1/5 — AppAdvice lifetime promo (Bait & Switch)

*2024-12-11*

12/10/24 after seeing the developers response were obviously having language issues or something is definitely off AS we definitely downloaded the app in the time period the app was supposed to be free Or maybe we misunderstood TODAY only meant 1 hour during the day???

Nonetheless we stand by everything we wrote it was downloaded on the date the promotion was available and we screenshot that no free plan was showing up as an option.

We also actually read your privacy policy and terms of use So for you to say you don’t collect ANY data nor share ANY is absolutely false according to your own privacy policies.

However the app has no lifetime subscription for free as stated in the AppAdvice promotion only paid options and even the paid options are not lifetime subscription. Sad 🤮🙈🥲 On the positive or less sketchy the app is actually probably helpful for students or anyone studying JUST frustrating the app developers are liars which has to cause concerns about your privacy and the data mining they collect and sell off to 3rd parties.

**Developer response:** Sorry you gave us a low rating. You did not have time to use a temporary offer that has already expired.
We do not collect or share data with third parties.

### 1/5 — Cannot see lifetime

*2024-12-08*

I saw lifetime is 0 but cannot registration

**Developer response:** Sorry you gave us a low rating. You did not have time to use a temporary offer that has already expired.

### 1/5 — AppAdvice lifetime promo (Bait & Switch)

*2024-12-07*

However the app has no lifetime subscription for free as stated in the AppAdvice promotion only paid options and even the paid options are not lifetime subscription.

Sad 🤮🙈🥲

On the positive or less sketchy the app is actually probably helpful for students or anyone studying JUST frustrating the app developers are liars which has to cause concerns about your privacy and the data mining they collect and sell off to 3rd parties.

**Developer response:** Sorry you gave us a low rating. You did not have time to use a temporary offer that has already expired.
We do not collect or share data with third parties.

### 1/5 — 欺骗

*2024-12-07*

利用限时免费，欺骗用户下载，根本就没有限时免费

**Developer response:** We are very sorry that you did not have time to take advantage of the promotion, which lasted exactly one day.

### 1/5 — Doesn’t work

*2024-12-06*

I asked this program several times, tried to convince him that it works on 4o, but it insists on version 3.5

Your program claims to use ChatGPT-4o, but when I gave it a task to rewrite an article, it surprisingly said it couldn't complete it, which is consistent with ChatGPT-3's performance. At the same time, I gave this task to another program that also claims to use ChatGPT-4o, and that other program perfectly completed the rewriting task. So, I have reason to believe that your program is not using ChatGPT-4o, but possibly ChatGPT-3

**Developer response:** You are wrong, we use the 4o version exclusively. We cannot use the 3.5 version, as it costs much more.

### 1/5 — No la actualizan

*2024-12-06*

Lleva más de un año sin ser actualizada su base de datos.

**Developer response:** Lamentamos que la aplicación no haya sido de tu agrado.

### 1/5 — Português BR

*2024-12-05*

Não tem o idioma Português do Brasil

**Developer response:** We will implement it in the future.

## Most praised reviews (10 highest-rated)

### 5/5 — Perfect app

*2024-12-07*

I was skeptical about using an AI assistant, but Lumi has exceeded my expectations. Whether I need help with translations, cooking, or learning new skills, Lumi is always there to provide support.

**Developer response:** Thank you so much for your feedback!

### 5/5 — I’m TOTALLY impressed

*2024-12-06*

I’m not a big on writing review ms.  But today I’m making an exception, bc I am beyond impressed with this app! It’s like having a creative genius in my pocket. Today alone, it’s tackled everything I threw at it, no matter how off-the-wall my requests were. It helped me write 2 letters, edited a paper with ease, and even wrote a song lyrics that nearly blew me away! The versatility and speed of this app are unmatched. Whether you need to be productive, creative, or just plain adventurous, this app delivers every single time. Highly recommend for anyone who loves exploring possibilities!  I know I’m sure glad I decided to give it a whirl.  Two thumbs up!  👍🏻👍🏻

**Developer response:** Wow, it's so nice to read reviews like this, thank you so much!

### 5/5 — It’s good now

*2024-12-06, version 1.2.1*

I was unable to step beyond the paywall in spite of your offer. False start, Diana

### 5/5 — Funciona bien, igual que GPT.

*2024-12-06*

Todo bien, una interfaz muy intuitiva.

**Developer response:** ¡Muchas gracias!

### 5/5 — 很好用，中文也可以交流

*2024-12-06*

优点：

1. **快速响应**：Lumi能够在短时间内提供准确的信息，极大地提高了我的工作效率。
  
2. **清晰易懂**：使用Markdown格式使得回答更加结构化，信息一目了然，便于理解。

3. **多样化的知识**：无论是科技、文化还是日常生活问题，Lumi都能提供丰富的知识，满足我的各种需求。

4. **友好的互动**：Lumi的交流方式非常友好，给人一种轻松愉快的感觉。

5. **全天候可用**：无论何时何地，我都可以随时向Lumi提问，解决我的疑惑。

缺点：

- **专业领域限制**：在健康和医疗方面，Lumi无法提供具体建议，这一点需要注意。

总结：

总体来说，Lumi是一个非常实用的助手，gtp4很厉害👍，能够帮助我解决各种问题，提升我的学习和工作效率。我强烈推荐给需要快速获取信息的人！

**Developer response:** Thank you so much for such a detailed feedback!

### 5/5 — Add function

*2024-12-06*

iPad user. I hope it can support landscape mode.

**Developer response:** We will listen to your wish, thank you!

### 5/5 — Very Cool & Helpful

*2024-12-06*

Nice App & platform

**Developer response:** Thank you so much!

### 5/5 — Efficient assistanse

*2024-12-06*

I've been using Lumi for a few weeks now, and it's been a total game-changer. The comprehensive assistance it offers is incredible, from helping me plan my day to providing expert advice on health and fitness.

**Developer response:** Thank you for the nice review!

### 5/5 — OUTSTANDING

*2024-12-06, version 1.2.1*

Thank you for this outstanding app.  Enjoyed and useful.

### 5/5 — See the list of eleven (11) Assistants.

*2024-12-05*

See Title, above.

**Developer response:** Didn't understand your feedback, but thanks for the high rating!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*
