# Lumo by Medsien — Your ultimate health partner

> Secure patient communication and health data management with healthcare providers. (iPhone/iPad app by Medsien, Inc..)

- Source: https://appshunter.io/ios/app/lumo-by-medsien/id1595781778 (this page in markdown: same URL + `.md`)
- Developer: [Medsien, Inc.](https://appshunter.io/developer/1595781780)
- Category: Health & Fitness
- Price: Free
- Rating: 5.00/5 from 1 App Store ratings · 2 written reviews indexed
- Age rating: 17+
- Requires: iOS 15.5 · 64 MB
- Languages: American English
- Released: 2021-11-30
- Data updated: 2026-08-05
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/lumo-by-medsien/id1595781778/reviews.md

## What is Lumo by Medsien?

Lumo by Medsien brings simple communications with your doctor’s office to your fingertips so that you are always in the loop. It allows our patients to seamlessly connect and communicate with their Care Partners.

Patients can send and receive secure, HIPAA compliant messages to their Care Partners: 

• Get quick answers to all your health-related questions and needs
• Review the readings and trends of your RPM devices in real-time
• Report your pain levels and symptoms to your doctor
• Share any updates or changes in your health
• Submit requests for refills, appointments, and more
• Easy login to the portal using FaceID or TouchID

Lumo brings state of the art security to keep your health information private, secure, and HIPAA compliant so patients can enjoy communicating with their Care Partners at ease.

Lumo is available to everyone. Some care features are for members of Medsien remote care programs.

## Key features

- Secure messaging with Wellness Coordinators
- Real-time RPM device readings and trends
- Report pain levels and symptoms
- Request refills and appointments
- Track orders and referrals
- FaceID/TouchID login

## Recent user reviews (2 of 2)

All indexed reviews: https://appshunter.io/ios/app/lumo-by-medsien/id1595781778/reviews.md

### 1/5 — No Help/No Response!

*2026-01-24*

I contacted my health partner via Loop by Medsien, because I needed help with not receiving my prescriptions.  There was no help and no response.  So, what is the purpose of this app?  They need to be actively interactive with their patients!  I had to go to my physician’s office get new prescriptions sent to my new pharmacy, myself!  So, what is the purpose of this app?

### 3/5 — Very Basic

*2024-06-25*

No integration with Apple Health app.  No option to extract or print data.

## Frequently asked questions about Lumo by Medsien

### How does Lumo help me communicate with my doctor?

Lumo allows you to send and receive secure, HIPAA-compliant messages with your Wellness Coordinators. You can ask health-related questions, report symptoms, and submit requests for refills or appointments.

### Can I see my health data in Lumo?

Yes, Lumo enables you to review the readings and trends from your Remote Patient Monitoring (RPM) devices in real-time, keeping you informed about your health status.

### Is Lumo available for all doctors?

Lumo is exclusively available through participating physicians in the Medsien network. If your doctor is not part of Medsien, you can inquire about their remote care programs.

### How secure is my health information with Lumo?

Lumo employs state-of-the-art security measures to ensure your health information is private, secure, and HIPAA compliant, allowing you to communicate with peace of mind.

### What devices does Lumo support?

Lumo is available for iPhone, iPad, and iPod, and supports secure login using FaceID or TouchID for easy access to your health portal.

### When was Lumo last updated?

The latest version of Lumo, 2.0.0, was updated on February 6, 2026. This indicates a commitment to ongoing development and feature enhancements.

### What is the user rating for Lumo?

Lumo has a user rating of 3.3 stars based on 6 ratings. This suggests a mixed but generally positive reception from its current user base.

### Does Lumo have ads?

No, Lumo does not contain advertisements. The app is free to use and focuses on providing a secure and uninterrupted health communication experience.

## Version history (last 5 releases)

### 2.0.2 — 2026-07-16

We've been improving Lumo. Alongside the secure messaging and care tools you already use with your Care Partner, you'll now find gentle new ways to look after your everyday wellbeing, from a short daily health quiz to simple movement and a few quiet moments to breathe. A refreshed Progress screen brings it together so you can see your week at a glance.

We've also given the app a fresh look and made a range of small fixes so it feels smoother.

Thank you for being part of the Medsien remote care community.

### 2.0.1 — 2026-04-07

- Push notifications for messages and care updates
  - Face ID and Touch ID for secure app access
  - Deep linking support for quick navigation
  - Request a hard copy of your care plan
  - Manual blood pressure entry on Vitals screen
  - Bug fixes and performance improvements

### 2.0.0 — 2026-02-06

- Introducing Lumo — Loop is now Lumo with a refreshed name and new design
- Improved onboarding and sign-in experience
- New interface to connect with Nura
- Enhanced notifications and in-app messaging
- Performance improvements and bug fixes

### 1.2.9 — 2026-01-22

- Update age ratings

### 1.2.8 — 2024-02-21

Bug fixes.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-05.*