# Lumos — user reviews

> 7 indexed App Store user reviews of Lumos by Lumos Live, rated 4.30/5 from 136 ratings.

- Source: https://appshunter.io/ios/app/lumos/id6745787185/reviews
- App overview in markdown: https://appshunter.io/ios/app/lumos/id6745787185.md
- Rating breakdown: 5★ 103 · 4★ 9 · 3★ 4 · 2★ 3 · 1★ 17

## Most critical reviews (7 lowest-rated)

### 1/5 — App is awful

*2026-07-24*

I have been trying to buy tickets for 2 days now! I did not set up an account but it keeps telling me my e mail is already taken…. No way to find anything out to rectify the situation. Super frustrated

### 1/5 — Rubbish

*2026-07-17*

Can’t see my tickets I paid for, thankfully got a pdf - hopefully works tonight

### 1/5 — Horrible App

*2025-11-21*

Only shows locations in the UK not US. Couldn’t log into my account to get my tickets and support is no help.

### 1/5 — No Cities in Wales?

*2025-10-09*

Just downloaded the app but can’t find my tickets or event in Chepstow. Even Cardiff isn’t listed. 
When I add my nickname, the message is “you can’t use this name as it’s already taken”. Of course it is, it’s me. So I’ve had to make up a new one.

### 1/5 — No town?

*2025-09-10*

No town to select and my tickets are missing!!

### 2/5 — Very frustrating ticket purchase

*2026-07-04*

Personally, I found buying tickets from this site slow and fiddly.  The site wants you to “register” which is ok but if you want to change the quantity and go back you have to register again and I couldn’t find the login page.   Had to use a different email address.   Not sure where the tickets are going to show up as have to download app but not obvious re login.

### 3/5 — Poor search options

*2025-12-30*

No problems logging in; you just need to remember your login details will be under Fatsoma rather than Lumos. The lower rating is due to the search facility as it doesn’t recognise cities or allow searches for nearby locations. You have to trawl through all the events by eye instead.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*