# Luna AI Generator Avatar Maker — user reviews > 12 indexed App Store user reviews of Luna AI Generator Avatar Maker by 7 Mobile Teknoloji Anonim Sirketi, rated 3.49/5 from 79 ratings. - Source: https://appshunter.io/ios/app/luna-ai-generator-avatar-maker/id6443476581/reviews - App overview in markdown: https://appshunter.io/ios/app/luna-ai-generator-avatar-maker/id6443476581.md - Rating breakdown: 5★ 40 · 4★ 7 · 3★ 7 · 2★ 2 · 1★ 23 ## Most critical reviews (10 lowest-rated) ### 1/5 — Doesn’t work *2024-12-03* Paid for the lifetime subscription $54.11 and the app stopped working. Hasn’t worked since. No fix. Complete waste of money. **Developer response:** Hello, thank you for your review. Our developers investigated this issue and it will be fixed with the next version. In the meantime should you have any further inquiries, please do not hesitate to contact us at support@madduck.com. ### 1/5 — No Longer Works *2024-05-15* I purchased a lifetime subscription. The app no longer works. **Developer response:** Hello, sorry to hear that :( Please let us know what exactly you don't like about our app at support@madduck.com so we can improve our app based on your feedback. ### 1/5 — 0 stars if I could - SCAM *2023-12-19* Error message does not work. Do not spend your money on this app. I aid extra to generate an avatar after waiting an hour said it was ready and it was blank. Tried creating something w prompts and received an arrow message. I submitted a refund request and a bot sent an email telling me to contact Apple. SCAM! **Developer response:** Hello, thanks for taking your time to write a review. We are sorry for the inconvenience you had with our app. We wonder why you had a problem with our email. So, please contact us at support@madduck.com, we will be happy to assist you further and compensate your loss. ### 1/5 — Didn’t generate images *2023-10-27* Paid $5.99. Didn’t generate any images (even though it said it was complete/ready). If I close the app, it forgets who I am (and have to restore purchase, which still doesn’t give the images I paid for). Tried reaching out to support but the site was a mess. **Developer response:** Hello, thanks for taking your time to write a review. We are sorry for the inconvenience you had with our app. We wonder why you had a problem with our email. So, please contact us at support@madduck.com, we will be happy to assist you further and compensate your loss. ### 1/5 — Fail *2023-05-10* I purchased the 5.99 option to create avatars. I loaded my photos and started the process. It said it was working for more than an hour but never created anything, and when I went back to the avatar creator, it required me to pay another 5.99 to proceed. Tried sending a message to their support and it came back undeliverable. **Developer response:** Hello, thanks for taking your time to write a review. We are sorry for the inconvenience you had with our app. If you exit the app while creating or if the internet connection is very slow, this might have caused the problem. We wonder why you had a problem with our email. So, please contact us at support@madduck.com, we will be happy to assist you further and compensate your loss. ### 1/5 — Disappointed *2023-04-25* Paid for pro, I use it as it says to and just comes up with error, hasn’t created one piece of art. **Developer response:** Hello! Thank you for taking the time to provide your feedback on our app. We appreciate your input and apologize for any inconvenience you may have experienced. We're sorry to hear that you're having trouble with the app's performance. We understand how frustrating this can be and want to assure you that our team is working to resolve any issues as quickly as possible. In the meantime, we would appreciate it if you could provide us with some more information about the specific issue you're encountering and share a screen recording if possible. This will help us to better understand the problem and find a solution. You can reach out to us directly at support@madduck.com. Again, thank you for your feedback and for using our app. We value your opinion and are committed to improving our app to better meet the needs of our users. ### 1/5 — Avatars don’t geneate *2023-03-26* My avatars are still pending, support is not helping me in a timely manner. Terrible experience **Developer response:** Thank you for taking the time to provide your feedback on our app. We appreciate your input and apologize for any inconvenience you may have experienced. We're sorry to hear that you're having trouble with the app's performance on your device. We understand how frustrating this can be and want to assure you that our team is working to resolve any issues as quickly as possible. In the meantime, we would appreciate it if you could provide us with some more information about the specific issue you're encountering. This will help us to better understand the problem and find a solution. You can reach out to us directly at support@madduck.com. Again, thank you for your feedback and for using our app. We value your opinion and are committed to improving our app to better meet the needs of our users. ### 1/5 — Not user friendly for average person *2022-12-07* It’s hard to figure out how to use this app to make anything fun unless you are a wildly imaginative super expressive person. Still can’t figure out how to use my own images which was the whole point for me. Sad I wasted money on this. ### 2/5 — Buggy crashes after every use *2023-04-01* I paid for the app and regret it. The prompts have to be input every time from scratch. And it crashes any time I request it to refine. Image generation seems very random at best **Developer response:** Hello, Thanks for taking your time to leave a review for our app. Please note that our developers improved our app and issued a new version. You can update your app from the App Store and check the new version. Our team takes all feedback seriously and we're working to address all the issues reported by our users. If you have any further feedback or questions, please do not hesitate to contact us at support@madduck.com. ### 2/5 — DALL-E stopped working one hour after upgrade *2023-02-19, version 1.2.0* Tried it out everything worked fine. Upgraded to the pay once use it forever subscription. One hour later DALL-E quit working and never returned. Turn phone off… wait… turn back on… nothing changed.. Uninstall the app… reinstall the app… nothing changed. Try to contact devs through the app… email is returned undeliverable due to “mailbox full or too many requests”… or something like that. Try contacting support through Apple… no reply. When generating in DALL-E all it produces is an “unknown error” message. Everything else is working fine. iPhone 13 Pro Max running 16.1.1 **Developer response:** Hello, thank you for your review. Our developers investigated this issue and it will be fixed with the next version. In the meantime should you have any further inquiries, please do not hesitate to contact us at support@madduck.com. ## Most praised reviews (2 highest-rated) ### 5/5 — 👍👍 Issue fixed from my previous bad review. *2022-12-15, version 1.2.0* It’s worth getting the pro version. I had an issue after the update where it wasn’t letting me use pro after I bought it but it’s been resolved, and the update is amazing. Getting to use mid journey and other AI models is Amazing and convenient. ### 4/5 — 💯 %👍👌and 🙏🙏👍😘😍🥰🤩🤪😜🤓😀😃😄😁😆🙏🏿 *2023-06-21* Unbelievable how? In fact I don’t see any of this on all **Developer response:** Wow, thank you so much for the glowing review! We're thrilled to hear that you liked our app. It's feedback like yours that keeps us motivated to improve and add new features. If there's anything else you'd like to see in the app, please feel free to reach out to us at support@madduck.com. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*