# Luna - Parental Online Tracker — user reviews > 383 indexed App Store user reviews of Luna by ACTIVITY MONITOR INTERNET TEKNOLOJILERI LIMITED SIRKETI, rated 4.27/5 from 285 ratings. - Source: https://appshunter.io/ios/app/luna-parental-online-tracker/id1603670200/reviews - App overview in markdown: https://appshunter.io/ios/app/luna-parental-online-tracker/id1603670200.md - Rating breakdown: 5★ 209 · 4★ 22 · 3★ 11 · 2★ 7 · 1★ 36 ## What do users think of Luna? Overall sentiment: negative **Pros** - 👍 Good for parental control - 👍 Useful tracking app - 👍 Helps keep kids safe online - 👍 Detailed application - 👍 Instant replies from support - 👍 Makes worries calm down - 👍 Nice application for family protection - 👍 Simple and understandable interface - 👍 Great app, does what it says - 👍 Brilliant, does what it says - 👍 Works perfectly, sends notifications - 👍 Accurate tracking when linked and talking daily **Cons** - 🐛 App no longer works - 🐛 Does not track - 🐛 Does not send notifications - 🐛 Does not track hidden online status - 🐛 Waste of money - 🐛 Does not work - 🐛 Not useable unless SMS sent - 🐛 Subscription required - 🐛 Account getting flamed - 🐛 Does not work with offline status - 🐛 Has not worked for two weeks - 🐛 Does not work - 🐛 Does not work - 🐛 Does not work - 🐛 Keeps unlinking itself - 🐛 Misleading about tracking capabilities - 🐛 Stopped working after WhatsApp update - 🐛 Notifications not working - 🐛 App does not open - 🐛 Scam, does not work - 🐛 Paid and downloaded, not working **Commonly reported bugs** - Custom tracking feature no longer available - App no longer works - Does not send notifications for contact coming online - Does not track anyone that has hid their online status - Help does not work, just to stall - It does not work - Even when the tracked was online, it did not give any information - The application is not working - It will not help if the number you’re tracking on offline status - It has not worked for two weeks - It does not work - It doesn’t work - These apps no longer work - My app not working - The app only works with linking your whatsapp to the app and it only works if you speak to the person - It keeps unlinking itself saying there’s no active chats with you and the person even if you speak - They tell you they can track even if the person doesn’t reply but you can’t - Worked well for a few weeks but stopped working - Stopped working after WhatsApp did the major update that blocked this kind of stuff - Notifications not working - La aplicación no abre - Scam Does not work **Most requested features** - Activate custom tracking feature - Monitor elderly without children/code - Availability without cost ## Newest reviews (10 of 383) ### 3/5 — Iba perfecta. Editado…poco perfecta *2025-02-14, version 1.0* Ha dejado de funcionar, simplemente. Revisión (feb25) La App funciona muy bien. El único problema que le veo, que haya que deje de seguir un número si no hay comunicación con este por más de 3 semanas, si solucionaran este aspecto sería perfecta. Después de usarla un tiempo sin problema, ha dejado de funcionar (nov.23) y a pesar de contactar con el soporte técnico no obtengo respuesta…asi que no puedo valorarla bien ### 1/5 — Not working *2025-01-09, version 1.0* Return my money please ### 1/5 — المملكه العربيه السعودية *2024-11-17, version 1.0* برنامج كذاب ونصابين ### 1/5 — No es gratis *2024-11-10, version 1.0* Para que ponen que es gratis para “entenderle” a la aplicación si ni si quiera permite hacer nada gratis, falso!! ### 1/5 — Fehlermeldung *2024-11-09, version 1.0* Mir zeigt es seit gestern eine Fehlermeldung an keine Internet Verbindung obwohl eine ist ### 2/5 — Funktioniert nicht *2024-11-09, version 1.0* App funktioniert nicht seit gestern zeigt sie Fehler Meldungen man kann nicht mehr auf sein Profil zurück greifen ### 3/5 — Hilfe !!! *2024-11-09, version 1.0* allo ich brauche schleunigst Hilfe und zwar habe ich mir das wöchentliche Abo gekauft das auch bis gestern Abend ging und auch noch aktiv ist. Nun steht seit heut morgen keine Internet Verbindung da obwohl alles funktioniert an meinem Telefon nur eben die App nicht hatte sie auch schon deinstalliert und neu installiert und es geht einfach nichts. Ich habe dafür Geld bezahlt also möchte ich auch das diese App geht. Ich brauche Hilfe ### 1/5 — No Funciona *2024-11-09, version 1.0* No funciona la aplicación ### 1/5 — Estafa *2024-08-19, version 1.0* No funciona encima pagas y no te devuelven el dinero ### 4/5 — Parental control *2024-08-10, version 1.0* This app provide parental control ## Most critical reviews (10 lowest-rated) ### 1/5 — Synchronisierung *2025-11-06, version 1.0* Die App lässt sich nicht mehr synchronisieren mit WhatsApp!? ### 1/5 — App stopped working. *2025-11-02, version 1.0* No response from app support. My subscription amount wasted! Dont download. I tried multiple times sending mails from in app support but mails not sent in my sent items. But only getting pop up request sent. I have sent more than 20 emails. I need this to be addressed asap. Give me a mail id i can write to. ### 1/5 — نرجو الرد *2025-11-01, version 1.0* التطبيق يطلب كود تحقق من الرقم المراد تتبعه ولايمكن الحصول ع الرقم ودعم التطبيق لايتجاوب ### 1/5 — Не работает ! *2025-10-15, version 1.0* Почему постоянно не работает,общение есть с контактами ,а отслеживания нет(а оплата просто космос и списываете вовремя ### 1/5 — Stopped Working *2025-06-19, version 1.0* Used Luna with a monthly subscription for some time but as of late it’s become basically useless. I contacted support over a week ago to keep being told to reload etc which made no difference. Finally after 2 weeks I’m told they’re not supporting this app on iOS and they have a new app called Mona which is not useable unless a sms is sent to the recipient. So I’ve cancelled my subscription after still not getting an explanation from support why it doesn’t work anymore ### 1/5 — Kızıl *2025-05-13, version 1.0* Doğum tarihi nedeniyle profil eklenmiyor abonelik ziyan oldu ### 1/5 — NOT TRACKING *2025-04-26, version 1.0* The app is not tracking from a couple of days now! ### 1/5 — Decepcionante . *2025-04-25, version 1.0* Que ha pasado con la aplicación? Hasta hace una semana era perfecta. Ahora envía el código al número que necesito rastrear? Decepcion total. 😔 hasta hace una semana le hubiera dado 10 estrella . Pero ahora con esta nueva actualización no me sirve . Ojalá volviera a estar como hace una semana . ### 1/5 — Boş bi uygulama *2025-03-30, version 1.0* Hiç bir işe yaramayan bir uygulama sakın paranızı boş yere kaptırmayın bildirim felan gelmiyor ### 1/5 — Please Don’t get this *2025-03-09, version 1.0* For one, This app Requires a Subscription. If you do pay for it, then your account is getting flamed secondly IT DOES NOT WORK ## Most praised reviews (10 highest-rated) ### 5/5 — استفسار *2026-05-26, version 1.0* هل ممكن استخدم البرنامج لغير الاطفال ؟ ### 5/5 — استفسار *2025-10-23, version 1.0* How do I activate the custom tracking feature? It's no longer available in the app. ### 5/5 — Buongiorno *2025-10-20, version 1.0* da due giorni non marrivano più notifiche di stato . Ho cancellato app per riaprirla e vedere se funzionava , ora ancora peggio e’bloccata ### 5/5 — استفسار *2025-10-17* I want to monitor for the elderly without the need for children and without sending a code like the old system **Developer response:** Thank you for your feedback! We understand your request to monitor without sending a code, as in the old system. We appreciate your suggestion and are always striving to improve our features 😊 ### 5/5 — Ottima applicazione *2024-09-06, version 1.0* L’applicazione funziona bene, il lay out è carino e molto intuitivo. ### 5/5 — Utile *2024-09-03, version 1.0* Applicazione molto utile e sopratutto efficace. io metterei anche piu funzioni che riguardano la vita quotidiana cosi da variare il piu possibile e farla diventare un applicazione completa . ### 5/5 — Parental tracker *2024-09-03, version 1.0* Molto utile e facile da utilizzare. Permette ai genitori di monitorare l’attività dei figli online. Ha un’interfaccia molto intuitiva permettendo di vedere per quanto tempo sono online sui social. ### 5/5 — Ottimo app! *2024-09-02, version 1.0* È veramente molto utile,soprattutto per genitori che non riescono gestire il tempo che i figli passano online si varie piattaforme sociali. Un app che aiuterebbe molte famiglie. Mi piace! ### 5/5 — !! *2024-08-23, version 1.0* Geceden beri çalışmıyor tekrar bağlan yapıyorum QR kod gelmiyor her iki seçeneği denedim ama çalıştıramadım yardımcı olursanız sevinirim ### 5/5 — App funzionante bene *2024-08-07, version 1.0* Questa app funziona molto bene ed inoltre lo scopo per qui è stata creata funziona --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-13.*