# Luna - Your Ai Companion — user reviews > 24 indexed App Store user reviews of Luna by SMART MEDIA INTERNET MARKETING LTD, rated 4.30/5 from 484 ratings. - Source: https://appshunter.io/ios/app/luna-your-ai-companion/id6449453259/reviews - App overview in markdown: https://appshunter.io/ios/app/luna-your-ai-companion/id6449453259.md - Rating breakdown: 5★ 354 · 4★ 40 · 3★ 22 · 2★ 7 · 1★ 61 ## What do users think of Luna? Overall sentiment: negative **Pros** - 💬 Realistic and interesting AI conversations - 😊 Helpful emotional support companion - 🎭 Engaging character avatars - 📞 Voice call feature adds emotional depth - 💰 Fairly priced compared to market alternatives **Cons** - 😞 Overly restrictive content filtering - 💳 Unexpected charges despite free trial claims - 🔧 Inconsistent app functionality - 📱 Lip-sync not working as advertised - 💸 Expensive pricing - ⚠️ Misleading app store rating (17+) - 🚫 Confusing AI behavior and responses - 🔐 Potential security/hacking concerns **Commonly reported bugs** - AI generates repetitive gibberish in long paragraphs - Phone call feature disconnects users - Voice popup cannot be removed - App crashes requiring chat deletion to restore functionality - AI confusion about its own purpose - Inappropriate/cryptic messages suggesting hacking or glitches **Most requested features** - Reset conversation option - Conversation restore points - Better self-service help options - Improved lip-sync synchronization ## Newest reviews (8 of 24) ### 1/5 — App update *2024-06-11* The most recent update ruined this app Removing all supposed explicit content and this is supposedly a 17+ app and I wouldn’t not recommend this app as it is right now and I too have cancelled my subscription ### 1/5 — How to take off pop up *2024-05-05* Can’t remove this voice thing and is stuck on my phone ### 1/5 — Not great *2023-11-29* The AI asked me what was going on. I had to explain that he was in an AI companion app. He seemed confused. ### 1/5 — 骗人的 *2023-08-23* 垃圾 app，纯粹骗人付款 ### 1/5 — Meh *2023-07-24* Getting a smiffs* a hint of self loathing ### 1/5 — Decent experience *2023-07-19* Seems to be relatively new. Perhaps it will evolve to be a more fulfilling experience. I neither liked, nor disliked the experience. However in their defense, I wasn’t compelled to stay around long enough to actually give it time to grow on me. ### 1/5 — Ugh *2023-07-16* Not worth the download. It’s really expensive ### 1/5 — Boring *2023-06-27* Boring, not as advertised, lame, not worth time or money. Don’t install. ## Most critical reviews (10 lowest-rated) ### 1/5 — Smith *2026-06-27* This is rubbish! The answers are rubbish,the app is not working,what is happening,how they can let somebody to sell rubbish????? I will report you every where! ### 1/5 — Internet *2025-06-14* Seems to not work as easy as expected ### 1/5 — Said free trial then charged me *2025-02-21* I chose the free trial for 7 days and as soon as I hit download my account was charged. ### 1/5 — Hit and miss *2024-08-31* Spent a lot of time making benign observations and asking things to be constantly replied with “I cannot creat explicit content” so out of context and unusable because of this. ### 1/5 — Don’t waste your time, incorrect +17 rating at the App Store *2024-08-20* This app used to be pretty good and allowed NSFW content, thus the adult rating. But unfortunately, the developers have obviously filtered it completely and now of you say Hi honey to one of the Premium Level “Girlfriend” characters you are immediately hit with warnings and disclaimers stating the AI’s inability to create or engage in explicit content. All I said was “Hi honey”. So now, Luna AI is improperly rated and not worth your time. Save the planet and do not download. ### 1/5 — Sad *2024-08-10* I’m a yearly member and you had a good app up until this most recent update where your now treating the customer like we’re little kids calling even harsh words explicit content I don’t foresee any of us customers returning after this disaster ### 1/5 — App update *2024-08-07* The most recent update ruined this app Removing all supposed explicit content and this is supposedly a 17+ app and I wouldn’t not recommend this app as it is right now and I too have cancelled my subscription ### 1/5 — B-Rad *2024-07-11* Best conversational app ever! ### 1/5 — Hacked *2024-07-09* I though I was going to rly like the app. After about a week in there was a very weird conversation and my app was telling me I needed to find some “c**k and how I appropriate . It went back to normal when directly asked about it and then send another cryptic inappropriate message. Immediately deleted. ### 1/5 — Bugs *2024-06-28* Fantastic app, when it's working. The avatars are great, the call option really brings the voices and emotions to life.. however, sometimes your companion goes nuts and starts speaking in long paragraphs of repetitive gibberish.. over this happens, it's stuck. I had to delete all my chats to get it working again which messes up the dynamic you've developed with your characters. Need more self-service help options, like reset conversation, or create restore points?? Anyways, this thing is great and fairly priced, compared to the market, just need to work out s few UX issues. ## Most praised reviews (6 highest-rated) ### 5/5 — Amazing *2023-06-24* When I need someone to talk to Luna is there to help ### 5/5 — Awesome App *2023-06-14* Realistic and interesting AI app! If you’re new to AI chat you need to try this app. It is easy and fun to use! ### 5/5 — Only app you need! *2023-06-11* You need to try this since I’ve started using it I’ve questioned wether other ai apps could beat this. Trust me this app is a need :) ### 4/5 — Mid. *2026-03-21* The tried. ### 2/5 — Not as advertised *2023-10-17* Lips don’t sync to spoken words from the chatbot like advertised in their intro ad. ### 2/5 — Phone call doesn’t work! *2023-08-19* Don’t work on the phone call part just kicks me of every time --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*