# Lutron Home Control+ LEGACY

> Remote control for Lutron home automation systems, lights, shades, and temperature. (iPhone/iPad app by Lutron Electronics co., Inc..)

- Source: https://appshunter.io/ios/app/lutron-home-control-plus-legacy/id415374545 (this page in markdown: same URL + `.md`)
- Developer: [Lutron Electronics co., Inc.](https://appshunter.io/developer/303875058)
- Category: Lifestyle, Utilities
- Price: Free
- Rating: 2.40/5 from 49 App Store ratings · 81 written reviews indexed
- Age rating: 4+
- Requires: iOS 8.0 · 52 MB
- Languages: American English, Canadian French, German (Germany), Italian, Brazilian Portuguese, Chinese (Simplified, China), European Spanish
- Released: 2011-01-22
- Data updated: 2026-08-20
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/lutron-home-control-plus-legacy/id415374545/reviews.md

## What is Lutron Home Control+ LEGACY?

In accordance with Lutron’s continued commitment to innovation, integration and security, Lutron is discontinuing the Home Control+ app and replacing it with the Lutron Connect app. The Lutron Connect app provides remote access without a yearly subscription fee and offers enhanced integrations with services like Amazon Alexa, Google Home and Sonos. 
While this app will continue to receive legacy support, we want to make sure you continue to get the most out of your Lutron system.

Please contact your professional installer or Lutron customer service about how to receive this upgrade.

For more information, visit www.lutron.com/legacyhomeapp


===============================


Control your home's lights, shades, temperature, keypads, and more with your iPad, iPhone and iPod touch. 

This app requires a Lutron total home control system (RadioRA® 2, HomeWorks® QS or HomeWorks® Illumination) programmed using the appropriate version of design and programming software.* Questions or issues? Contact our our 24/7 hotline (800.523.9466).

Features:

Control from anywhere**
Control lights, shades, temperature, keypads, and more in the comfort of your home or from anywhere in the world** – the office, the airport, the beach – set your home to a comfortable temperature when returning from a trip, ensure lights aren't left on and shades aren't left open while you're away. Additionally manage multiple RadioRA 2, HomeWorks QS, and HomeWorks Illumination systems in the same app.

Personalize your keypad buttons***
Add, edit, and remove button settings on your own. Make temporary adjustments for special occasions, or permanent changes to match your preferences. 

Right on schedule
Schedule scenes to happen automatically at set times of day, or based on sunrise and sunset. Turn on your porch light at dusk, turn it off at dawn, or open your shades in the morning to wake up with the sun. 

World Class Support
Lutron remains committed to providing you with world class quality and service. 
Contact us at our 24/7 hotline (800.523.9466). 

* Design and programming software is available only to qualified installers and is required for initial setup of this application. Contact your Lutron dealer for more information.

** All features included in this App are available using your home Wi-Fi network. Remote access of your system outside the home requires:  
- VPN setup by Lutron installer following app note #231
- Internet access

*** Personalizing keypad buttons requires:
- RadioRA 2 (8.0+) and HomeWorks QS (8.0+) systems only
- Must be configured by the installer at install time

## Key features

- Remote control of lights, shades, and temperature
- Personalize keypad button settings
- Schedule scenes for automation
- Manage multiple Lutron systems
- Control from anywhere in the world

## What do users think of Lutron Home Control+ LEGACY?

Overall sentiment: negative

**Pros**

- 👍 Supports legacy equipment
- 👍 Appreciated for continued support
- 👍 Better than Connect app
- 👍 Cloudless operation appreciated
- 👍 Reliable communication and quality
- 👍 Useful for controlling house
- 👍 Can add more scenes
- 👍 Works well
- 👍 Customer service praised
- 👍 Works as advertised
- 👍 Convenient pocket keypad
- 👍 Great with lighting and thermostat

**Cons**

- 🐛 Tiny text size
- 🐛 App no longer functions
- 🐛 App crashes after update
- 🐛 No remote access
- 🐛 Watch app removed
- 🐛 Inconsistent with Control 4
- 🐛 Awkward to turn lights on/off
- 🐛 Company uses mafia tactics
- 🐛 Expensive system and app
- 🐛 Horrible software
- 🐛 Horrible company, many failures
- 🐛 Getting worse, slow to open
- 🐛 Bad app, Lutron doesn't care
- 🐛 Non-intuitive and limited settings
- 🐛 Went from best to worst
- 🐛 Lost HVAC features
- 🐛 Upgrade disaster, lost rooms/thermostats
- 🐛 No thermostat
- 🐛 Broken since iOS update
- 🐛 Stopped working
- 🐛 Terrible update, new look
- 🐛 Lost functionality, cannot edit schedules
- 🐛 Removes essential features
- 🐛 Expensive annual charge for remote access
- 🐛 Rip off, annual fee for own products
- 🐛 Too slow and expensive
- 🐛 Awkward protocols, requires dealer
- 🐛 Must use PPTP to connect
- 🐛 iPhone version less useful than iPad

**Commonly reported bugs**

- App crashes after update
- App no longer functions
- Could not connect to the system
- App crashes
- Cannot control lights from anywhere
- Update made system unusable
- Subscription expired, can't renew
- App crashes
- Can't find competent installers
- Will not let me register
- Losing support
- Watch app removed
- System consistency issues
- Light status not working
- App crashes when going back to prior screen
- App is confusing and limited in settings
- Lost all HVAC features
- No rooms and no thermostats after upgrade
- Thermostats are gone
- Cannot see HVAC controls/status after upgrade
- Lost thermostats
- Broken since iOS update
- App won't open
- App dies whenever trying to start
- App will not connect
- App doesn't work after update
- App seems to no longer connect to Lutron repeaters
- Apple Watch app loads but cannot add Scenes
- App keeps crashing as soon as you open app
- Latest version won't run on iPhone 6
- App doesn't connect to Lutron repeaters
- HVAC is gone in new release
- Non-intuitive, needs more flexibility and customization
- Takes too many clicks to get to light
- Can't make a custom list of favorite lights or scenes
- No ability to customize which lights correspond to buttons
- Scene editing only allows changing light level, not adding/removing loads
- HVAC control seems to respond wonky
- Temperature icons show up in areas without HVAC
- All controlled devices use a lightbulb icon
- Tedious to use, worse than old web server
- Only one favorite plate/switch allowed
- Terrible new look of the app
- Edit functions have been deleted
- None of the upgrade changes work
- Other functions have been lost
- Cannot edit schedules
- Removes features for tweaking lighting levels
- Unable to adjust lighting levels or enable 'away' mode
- App doesn't work with systems not on standard ports
- App is fraught with bugs
- Works intermittently with WAN IP address
- App doesn't work with iOS 8.3

**Most requested features**

- Larger text size or adjustable text size
- Restore Apple Watch app functionality
- Restore HVAC features
- Add HomeKit support
- Reorganize and rewrite app for easier use
- Add dark mode option
- Allow self-management of Radio RA 2
- Make app free or use in-app purchase for editing
- Add ability to favorite multiple buttons
- Allow adding/removing lighting loads from scenes
- Improve HVAC control response and feedback
- Only show HVAC icon in rooms with thermostats
- Differentiate icons for fans and relays
- Add 'whole home' screen layout to iPhone version
- Allow adding new and deleting events from iPad/iPhone
- Implement a protocol for shared logins
- Allow homeowners to manage network without dealer
- Improve networking functionality, support IPSEC VPN
- Remove unused HVAC and use for other things
- Allow customization of app appearance
- Restore edit functions
- Allow end-users to tweak lighting levels
- Enable 'away' mode for custom timers
- Remove annual charge for remote access
- Provide full feature interface for self-management
- Update app to work on current iPhones

## Recent user reviews (10 of 81)

All indexed reviews: https://appshunter.io/ios/app/lutron-home-control-plus-legacy/id415374545/reviews.md

### 5/5 — KUDOS

*2021-03-13*

For continuing to support the legacy equipment!!!

**Developer response:** Hello,

We appreciate your concern. The Lutron Home Control+ is being replaced by the Lutron Connect app. There may be some changes required for your system, but most of the components you have should continue to work. To discuss how to upgrade please contact us at customersatisfaction@lutron.com. Thank you, Mike S.

### 1/5 — Text Size is TINY

*2021-01-08*

I woke up to the update and the size of the words are so small I need readers to see them??!! WTH happened to the size of the text? It needs to be larger and or have a way to make it larger.

**Developer response:** Thank you for sharing your feedback on the latest update to the app.
Can you confirm which screens in the app you would like to have bigger text on? For example the Area / Rooms listing screen, room options screen (with Lights / Events / Keypad icons), or Keypad control screen, etc? You can update your review or email us directly at smartbridge@lutron.com.

### 5/5 — Thank you!

*2020-12-09*

Thank you for keeping this app up to date despite its end of life. Those of us who can’t migrate to the new Connect Bridge really appreciate it!!

### 5/5 — Please don’t end support for this app!!

*2020-04-25*

Dear Lutron,
This app is so much better than Connect.  We are really bummed that we can’t continue using Home+.

### 5/5 — Save the cloudless app!! Our clients don't want cloud!

*2019-12-18*

This app is massively better than Connect for doing live scene settings.  Lutron, at least let us keep using this app inside the home on the local network!  And our high net worth clients do not want to be on any cloud.  They use Home+ through their VPN and don't need or want to use a cloud they don't control due to security risk. 

Save the cloudless app!!

### 1/5 — App no longer functions for me😒

*2019-11-12*

When I called Lutron tech support yesterday (because app is giving me error message “could not connect to the system) they said the app has been buggy ever since ios13.1 but they decided not to do anything to fix it because they announced they will stop supporting the app in April 2020. The tech support agent said that in order to maintain the same functionality I had before I will need to 1) buy new hardware (ie Lutron Bridge ($220); and 2) pay Lutron installer (presumably >$800). 

I’m frustrated with this because 1) it’s clearly not April 2020 yet and implicit in saying you will stop supporting something in April 2020 is that you will support it up until then, which they are not doing; and 2) when I paid through the nose a few years ago for a new Lutron system I was not expecting Lutron to institute this planned obsolescence of the product I purchased.

I’m in the midst of building our new home and this experience will likely cause me to decide to avoid giving Lutron my business again.

**Developer response:** Hello, I’m sorry to hear of the issues you’re experiencing with your Lutron app and the experience you had when reaching out for assistance. We’ll be happy to continue to troubleshoot your system and do what we can to assist you if you can reach out to us at customersatisfaction@lutron.com.

### 1/5 — App crashes

*2019-10-31*

App crashes after the update, I can’t control my system

**Developer response:** Thanks for reaching out to us about the issue you are having with the app crashing. The latest version of the app addresses an issue with remote login that you may be experiencing. Please try updating your app to the latest version (9.18) and log in again. If you are still experiencing issues, please feel free to contact us at systemsupport@lutron.com / 1.844.588.7661.

### 1/5 — I phone 11

*2019-10-31*

Since I upgraded from I phone 8 to 11 ,I can only control my lights from inside my home while using the app . Before I switched phones I can control my lights and thermostats from anywhere . What is the problem ?

**Developer response:** Thanks for reaching out to us about the issue you are having with controlling the app remotely. The latest version of the app addresses an issue with remote login that you may be experiencing. Please try updating your app to the latest version (9.18) and log in again. If you are still experiencing issues, please feel free to contact us at systemsupport@lutron.com / 1.844.588.7661.

### 1/5 — Update this week made system unusable

*2019-09-24*

So much for a bug fix. Now I have no way to control my shades.

**Developer response:** We're sorry to hear that you are having issues controlling your shades. We would like to help you resolve this issue. Please contact our free 24/7 support team at systemsupport@lutron.com / 1.844.588.7661 - they will be able to work with you to diagnose and resolve the issue.

### 1/5 — Subscription expired can’t renew

*2019-07-17*

The app has worked reasonably well. Now trying to do annual renewal, constantly get “can’t reach store now, try again later” for days. Never saw it so hard to spend $59. As for customer service, good luck. On hold forever, never call back.

**Developer response:** Thank you for contacting us. Remote Access is no longer available for purchase in this app.
We’re sorry to hear that you didn't receive the announcement that we are ending the remote access feature in the Home Control+ app.
However, it is being replaced with the Lutron Connect app which does away with the fee for remote access, as well as adds many new features to your system. These features include voice integration with multiple platforms like Siri, Alexa, and Google Assistant. Here is a link to the Connect app users guide that covers all the added features: http://www.lutron.com/TechnicalDocumentLibrary/Lutron-Connect-App-Guide.pdf. If you have any questions about this upgrade, please reach out to us at customersatisfaction@lutron.com.

## Frequently asked questions about Lutron Home Control+ LEGACY

### What does the Lutron Home Control+ LEGACY app do?

This app allows you to control your home's lights, shades, and temperature remotely. You can also personalize keypad buttons and schedule scenes to automate actions based on time or sunrise/sunset. It is designed for users with specific Lutron total home control systems.

### What are the key features of this app?

Key features include controlling lights, shades, and temperature from anywhere, personalizing keypad button settings (for specific systems), and scheduling scenes to occur automatically. It also supports managing multiple Lutron systems within the same app.

### Is this app free to use?

The app itself is free to download and use. However, it requires a Lutron total home control system to function, which involves hardware and professional installation. The description mentions that the replacement app, Lutron Connect, offers remote access without a yearly subscription fee.

### What Lutron systems are compatible with this app?

This app requires a Lutron total home control system such as RadioRA® 2, HomeWorks® QS, or HomeWorks® Illumination. Specific features like personalizing keypad buttons are only available with RadioRA 2 (8.0+) and HomeWorks QS (8.0+) systems.

### Can I control my home when I'm not connected to my home Wi-Fi?

Yes, remote access outside your home is possible but requires additional setup. This includes VPN setup by a Lutron installer and internet access. All features are available when using your home Wi-Fi network.

## Version history (last 5 releases)

### 9.22 — 2021-05-20

Improved support for new iOS versions and bug fixes

### 9.21 — 2021-03-12

Improved support for new iOS versions and bug fixes

### 9.20 — 2020-12-09

Improved support for new iOS versions

### 9.18 — 2019-11-04

- Bugfixes

In April 2020 this app will no longer be supported. For more information please see the description and contact your professional installer or Lutron customer service.

### 9.17 — 2019-10-31

- Bugfixes

In April 2020 this app will no longer be supported. For more information please see the description and contact your professional installer or Lutron customer service.

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All apps by Lutron Electronics co., Inc.: https://appshunter.io/developer/303875058

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-20.*