# Lutron RadioRA 2 + HWQS App

> Remote control for Lutron RadioRA 2 and HomeWorks QS home automation systems. (iPhone/iPad app by Lutron Electronics co., Inc..)

- Source: https://appshunter.io/ios/app/lutron-radiora-2-plus-hwqs-app/id1046093347 (this page in markdown: same URL + `.md`)
- Developer: [Lutron Electronics co., Inc.](https://appshunter.io/developer/303875058)
- Category: Lifestyle, Utilities
- Price: Free
- Rating: 2.30/5 from 169 App Store ratings · 86 written reviews indexed
- Age rating: 4+
- Requires: iOS 13.4 · 91 MB
- Languages: American English, French (France), Chinese (Simplified, China), European Spanish, Chinese (Traditional, Taiwan)
- Released: 2016-04-25
- Data updated: 2026-08-20
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/lutron-radiora-2-plus-hwqs-app/id1046093347/reviews.md

## What is Lutron RadioRA 2 + HWQS App?

Control your home's lights, shades, temperature, keypads, and more with your iPhone and iPad. 

This app requires a Lutron total home control system (RadioRA® 2 or HomeWorks® QS) programmed using the appropriate version of design and programming software along with the Lutron Connect Bridge.*

Features:

Control from anywhere
Control lights, shades, temperature, keypads, and more in the comfort of your home or from anywhere in the world – the office, the airport, the beach – set your home to a comfortable temperature when returning from a trip, ensure lights aren't left on and shades aren't left open while you're away.

Personalize your keypad buttons
Add, edit, and remove button settings on your own. Make temporary adjustments for special occasions, or permanent changes to match your preferences. 

Right on schedule
Schedule scenes to happen automatically at set times of day, or based on sunrise and sunset. Turn on your porch light at dusk, turn it off at dawn, or open your shades in the morning to wake up with the sun.

Geofencing (iPhone only)
Receive a notification if you’ve left the lights on after leaving home, then turn them off right from your Today Widget.

Ketra
Adjust the brightness, color (warm/cool color temperature as well as full color) and Vibrancy with a quick and simple interface. Ketra lighting can transform your home by changing the mood from warm and relaxing to bright and energizing, enhance the details of your home decor, and add color to accent the environment and create a dramatic or festive mood.

Today Widget
Set your favorite scenes from your home screen using the Today Widget.  No need to launch the app.

Low Battery
Receive low battery indications for battery-powered shades, Pico wireless controls, and Radio Powr Savr sensors to know when it's time to replace their batteries.

World Class Support
Lutron remains committed to providing you with world class quality and service. 
Contact us at our 24/7 hotline (800.523.9466). 

*Design and programming software is available only to qualified installers and is required for initial setup of this application. This application is only compatible with RadioRA 2 (10.0+) and HomeWorks QS (10.0+) and requires the Lutron Connect Bridge. Contact your Lutron dealer for more information.


***Continued use of GPS running in the background can dramatically decrease battery life.***

## Key features

- Remote control of lights, shades, temperature
- Personalize keypad buttons
- Schedule automated scenes
- Geofencing for home automation
- Adjust Ketra lighting color and brightness
- Today Widget for quick scene access
- Low battery notifications

## What do users think of Lutron RadioRA 2 + HWQS App?

Overall sentiment: negative

**Pros**

- ✅ Hardware quality is excellent and reliable
- 🏠 Good HomeKit integration capabilities
- 📱 Works on iPhone when functioning properly
- ⚙️ Effective light control when app loads
- 🔌 Solid physical switch and device compatibility

**Cons**

- 🐛 Frequent crashes and app freezes
- 🐌 Extremely slow to load (5+ minutes reported)
- ❌ Unintuitive and clunky user interface
- 🔧 Limited customization without dealer intervention
- 📱 Poor iPad compatibility and responsiveness
- 🔌 Inconsistent device state display and sync issues
- 💰 Expensive system with bare-bones app experience
- 🚫 Lacks basic scene and schedule creation features
- ⚠️ Frequent connection failures and retry loops
- 🎨 Outdated visual design (looks like 2012)
- 📲 Apple Watch app crashes and is unusable
- 🔐 Requires password re-entry on each app open
- ⏱️ No timeout handling for stuck 'adjusting' state
- 🖥️ iPad wastes 50% screen space with poor layout
- 🔄 App fails to recognize manually toggled switches

**Commonly reported bugs**

- App crashes on open (especially with iOS 13+, iPhone 11, iPhone X)
- App fails to load after returning to it
- Cannot discover or connect to bridge
- App becomes unresponsive and requires force close
- Adjusting state has no timeout, causing app to hang
- Lights show incorrect on/off status on app open
- Bottom rooms in scroll list unreachable
- Only one icon loads per room on iPad Pro 12
- Help button crashes the app
- HomeKit setup code entry screen flashes with error
- Schedule editing interface too small (two-line display)
- App requires reinstall to function after 2-3 weeks
- Connection failures with 'Retry' button requiring manual action
- App not optimized for iPhone 14 notch and newer screens
- Status updates very slow or incorrect with cloud sync
- Scheduled timers fail to execute (lights don't turn on/off)
- App incompatible with iOS 16 - light status always wrong
- iPad and iPhone versions have different functionality
- Remote access functionality broken or unavailable
- Vacation mode automatically triggers thermostat away mode

**Most requested features**

- One-click scene/mood creation (party lighting, dinner, etc.)
- Drag-and-drop reordering of favorites and schedules
- Direct schedule on/off toggle from summary page
- Ability to edit button names and icons without dealer
- PC/desktop software for advanced customization
- Toggle between 'press' and 'toggle' button types in app
- Fan control icon and HomeKit support
- Thermostat HomeKit support for TouchPro devices
- Native Apple Watch app (independent of phone)
- Dark mode and customizable color schemes
- Widget accessibility improvements
- Siri integration documentation
- Ring doorbell integration
- Better iPad layout optimization
- Haptic feedback on button presses
- Ability to hide always-on loads from 'Lights On' view
- More intuitive schedule and mode management
- Multi-column button layout for larger screens

## Recent user reviews (10 of 86)

All indexed reviews: https://appshunter.io/ios/app/lutron-radiora-2-plus-hwqs-app/id1046093347/reviews.md

### 1/5 — lighting failure

*2026-07-09, version 26.0.0*

very poor system.  every time the software fails, electrician needs to be called.  they will not fix it with tech support.

### 1/5 — Last update killed the app

*2026-02-13, version 7.7.1*

It really did work just fine until the last update. Now I can’t connect at all. It’s awful. Stay away from it.

### 1/5 — Meh

*2025-12-20*

The fact that I can’t create a simple program .. say the moody lighting for a party at the click of a button is ridiculous for 2025. Given how expensive this was and how basic that function is … app is just meh. It’s like a light switch in your hand. Nothing more.

**Developer response:** We are sorry to hear that you are having trouble with your Lutron system. We would like to learn more about your experience. Please reach out to customersatisfaction@lutron.com so that we can better assist you.

### 1/5 — Awful experience

*2025-11-30, version 7.7.1*

App is so unintuitive, options missing that their own documentation says should be there.  Clearly zero investment in quality developers.  So disappointing!

### 1/5 — App is full of bugs, barely maintained

*2025-10-16*

This app has not really improved or changed in the years since I have had the misfortune of having to use it.

But the bugs keep piling on, what were mild annoyances are getting worse.   Is not just that the bugs are annoying, they prevent you from using the app at all (like schedules, you get a tiny two-line to operate).

Clearly this is a vastly underfunded effort - I would be surprised if more than one engineer was left working on this.  It is that abysmal.

**Developer response:** Hi, we are sorry to hear you are having trouble with the Lutron RadioRA 2 + HWQS App. We would like to better understand the issues you have encountered. Please reach out to systemsupport@lutron.com and reference case #04765030 so we can better assist you.

### 1/5 — Atrocious

*2025-09-24, version 7.7.1*

Lutron should be ashamed for dropping support for RadioRA2 customers not allowing them to purchase parts of anything!!

### 2/5 — 2 stars is pretty accurate

*2025-06-10, version 7.7.0*

Such an expensive system and the app is garbage. I’ve reset the app along with my phone on numerous issues with it not letting me click anything.  Horrible. Do not buy.

### 4/5 — App crashing on open

*2025-05-14, version 7.6.16*

Rather slow, but does work. Needs documentation on how to use with Siri

### 1/5 — RING INTEGRATION

*2025-05-04, version 7.6.16*

I can not find Add device under setting to integrate with Ring door bell. App need update.

### 1/5 — Lutron doesn’t care

*2025-03-30, version 7.6.16*

As long as the money rolls in from their preferred contractors, they don’t care about product quality. Ridiculous that this app is such garbage and hasn’t been consolidated into the main Lutron app.

## Frequently asked questions about Lutron RadioRA 2 + HWQS App

### What does the Lutron RadioRA 2 + HWQS App do?

This app allows you to control your home's lights, shades, temperature, keypads, and other connected devices remotely. You can manage your home's environment from anywhere in the world, ensuring comfort and security.

### What are the key features of this app?

Key features include remote control from any location, personalization of keypad buttons, scheduling automated scenes based on time or sunrise/sunset, geofencing for automatic actions when leaving or arriving home, and control of Ketra lighting's color and brightness.

### Is this app free to use?

The app itself is free to download. However, it requires a Lutron total home control system (RadioRA® 2 or HomeWorks® QS) that has been programmed by a qualified installer using specific software and a Lutron Connect Bridge. There may be costs associated with the hardware and installation.

### What are the compatibility requirements for this app?

This application is only compatible with RadioRA 2 (version 10.0 and later) and HomeWorks QS (version 10.0 and later). It also requires the Lutron Connect Bridge. The design and programming software is only available to qualified installers for initial setup.

### What are common use cases for this app?

Common use cases include adjusting your home's temperature before you arrive, ensuring lights are off when you're away, setting mood lighting with Ketra, automating porch lights at dusk, and waking up to natural light with automated shade control.

## Version history (last 5 releases)

### 26.0.0 — 2026-05-27

Fixed an issue with Sonos and upgraded to support iOS 26

### 7.7.1 — 2025-06-19

Bug fixes and Improvements

### 7.7.0 — 2025-05-14

Bug fixes and Improvements

### 7.6.16 — 2025-01-02

Bug fixes and improvements

### 7.6.15 — 2024-10-22

Bug fixes and improvements

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## More apps by Lutron Electronics co., Inc.

- [Energi Savr](https://appshunter.io/ios/app/energi-savr/id368253173)
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- [KETRA](https://appshunter.io/ios/app/ketra/id1177122390)

All apps by Lutron Electronics co., Inc.: https://appshunter.io/developer/303875058

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-20.*