# LuvLink — user reviews > 256 indexed App Store user reviews of LuvLink by Dig8tal Pty Ltd, rated 4.56/5 from 7,746 ratings. - Source: https://appshunter.io/ios/app/luvlink/id1573014683/reviews - App overview in markdown: https://appshunter.io/ios/app/luvlink/id1573014683.md - Rating breakdown: 5★ 6,334 · 4★ 539 · 3★ 257 · 2★ 126 · 1★ 486 ## What do users think of LuvLink? Overall sentiment: mixed **Pros** - ❤️ Keeps loved ones connected - 🌈 Fun and colorful - 🤗 Thoughtful gift idea - 👍 Easy to use app - 🌟 Excellent customer service **Cons** - 🐛 Connectivity issues - ⚠️ Setup can be frustrating - 🔌 Requires constant power - 🤔 Limited app functionality - 🕰️ Notifications not always reliable **Commonly reported bugs** - App freezes during sign-up - Lamp disconnects from WiFi - Inconsistent color changes - Timezone issues with sleep timer **Most requested features** - Notification history in app - Ability to customize color patterns - Battery-powered option - Improved WiFi connectivity - Easier setup process ## Newest reviews (12 of 256) ### 2/5 — Need To Update App *2026-07-26, version 2.5.7* Malfunctions regularly, doesn’t send receive effectively and I have to unplug it and plug it back in constantly just to get it to function. It’s also not translating what’s coming through the light with what the app notification says when receiving lights. Fix this, otherwise these devices shouldn’t be sold at the prices they are if there’s no app support. ### 3/5 — Lamps Are Awesome, the Directions Awful *2026-06-01, version 2.5.7* The lamps themselves are fantastic! I have one in Japan and one in the USA, and they work reliably across the world. Setup was surprisingly simple, which is important when you’re helping someone on the other side of the planet get connected. My biggest complaint is the app and its documentation. While we’ve had success sending messages and colors, it’s often unclear exactly how certain features are supposed to work. For example, it’s difficult to know whether a message was successfully received without separately contacting the other person through text or social media. Features like Color Codes are especially confusing. It’s not always clear whether you’re supposed to send a color code from your lamp settings, the recipient’s lamp settings, or somewhere else entirely. After hours of experimenting, searching online, and even using multiple AI tools to help understand the app, we still aren't completely sure how some features are intended to work. 3 AI players said the directions are vague and feels like a reverse engineering experience. The lamps are great, but too much of the app feels like trial and error. Better instructions, clearer explanations, detailed features explanations in the box and a few complete support videos would make a huge difference. The hardware deserves 5 stars. The app experience needs improvement. ### 3/5 — Not working right *2026-05-15, version 2.5.7* My light has red and amber lights a lot. ### 5/5 — Love it *2026-04-25, version 2.5.7* So fun to stay connected with family out of state. The little moments of s up and knowing you are being thought of brings a smile. Such a fun way to stay connected. ### 5/5 — Fun Luv *2026-04-20, version 2.5.7* Such a great way to stay connected with family members from a distance. We are Luving this. ### 5/5 — Love this lamp 🩷 *2026-04-16, version 2.5.7* Being 400kms away from our daughter, this lamp lets each of us say “I’m thinking of you” in a fun way. ### 5/5 — LuvLink lamps *2026-03-18, version 2.5.7* I brought two lamps. One for me and my husband and one for our daughter we had adopted out. And it is the best thing ever. I absolutely love seeing the light go off. ### 3/5 — Tap *2026-03-14, version 2.5.7* My first lamp stopped allowing me to tap it after about 6mo. I could still use the app and see colors from loved ones. I just couldn’t tap it anymore. ### 5/5 — Finicky *2026-03-09, version 2.5.7* I love the concept of LuvLink, of being able to send a message to far away friends to let them know I’m thinking of them. Unfortunately, I have had some problems with the actual use of the lamp. I can no longer activate it by touch, I have to activate it through the app. Also, it will often turn red and I have to unplug it for a few days to get it to reset so I can send a light again in my color. I hesitate to buy this gift for other friends because of these issues. ### 5/5 — Love love love *2026-02-25, version 2.5.7* I bought this for my mom who lives out of state and I love sending her a virtual hug all throughout the day ♥️ ### 5/5 — Such a neat gift! *2026-02-24, version 2.5.7* This is one of the best items I have ever purchased! It was a Christmas present to my best friend who lives in Arkansas!… I’m in California! I love that I can change the colors and the lighting effects!! I tap the top every time I walk by! So does my 6 year old daughter 🤩 Every time we see it light up it puts a smile on our face! I recommend it to anyone missing their bestie 🫶🏼🥰 ### 3/5 — Touch *2026-02-20, version 2.5.7* Lamp loses ability to tap quickly and have to unplug or use the app to get your color to appear. For the price it’s a big inconvenience ## Most critical reviews (10 lowest-rated) ### 1/5 — Not working *2026-08-16, version 2.5.7* Love the idea of it but,mine never changes the color and my choice of color is purple but my light is always red. ### 1/5 — Who knows how to operate it *2026-07-31, version 2.5.7* There is no good docs videos on use - only set up This divice is a glorified light ### 1/5 — Outdated *2026-06-18, version 2.5.7* The software is is so outdated, we are in 2026 ### 1/5 — Luvlink *2026-04-29, version 2.5.7* This light doesn’t work well at all. It never stays on longer than a few minutes. It doesn’t stay bright and you can use the top to tap for the color you want come on. Too expensive not to work correctly ### 1/5 — Doesn’t work *2026-04-28, version 2.5.7* Can’t get it to hook up to the wifi- ### 1/5 — Set up frustration *2026-04-27, version 2.5.7* Just isn’t setting up. I’ve tried so many times it’s crazy for how much it costs ### 1/5 — Terrible App Terrible Supporr *2026-03-16, version 2.5.7* 6 weeks of them asking and re-asking same tech questions to which I gave, every time, the same answer. Only for them to conclude it’s an unexplainable problem, and thank me for all my time, sending screen shots, etc. It’s obviously THEM, their product and their app. Then they say get in touch if there is anything they can do ….. like I’m a lab rat paying a lot of money to waste my time for the privilege of trying to use their stuff. SEND A NEW DEVICE LOSERS!!! You sell connection, what a fraud. ### 1/5 — Sign in with Apple does not work *2026-03-09, version 2.5.7* See title. I seriously don’t know how you mess up basic functionality like this. ### 1/5 — Not great *2026-02-17, version 2.5.7* I bought this for a friend and myself. My first lamp wouldn’t connect and I had to get a replacement. I changed internet providers after I received my second lamp and can’t get it to connect to the internet. These are NOT user friendly. I’d stop selling them and start over. Super neat concept, but this app and lamp are terrible. ### 1/5 — I may be confused *2026-01-28, version 2.5.7* I find it hard to tap and get the color to transmit. ## Most praised reviews (10 highest-rated) ### 5/5 — Wonderful product *2026-08-20, version 2.5.7* Every day I come home to see who’s in the house with me. My children are grown and we all have one of these. I will be sitting here and all of a sudden it changes colors. The happiness that brings to a mother means a lot ### 5/5 — A special way to know you’re thought of♥️ *2026-08-03, version 2.5.7* This is a heartwarming way to just send a smile or a hug to let people you love know you are thinking of them 💖 ### 5/5 — It’s like a hug from the people you love! *2026-07-29, version 2.5.7* Every time my lamp lights up or I send a touch my heart lights up too! It’s a beautiful way to check in without saying a word. ### 5/5 — Luv link is so nice *2026-07-27, version 2.5.7* Me and my girlfriend use it and it is so nice. ### 5/5 — Wonderful family connection *2026-07-12, version 2.5.7* We have had our first a few years now. My son and his family live an hour away so the Luv Link allows us that small reminder we are thing of them. We love it!!! ### 5/5 — Like they are with me ♥️ *2026-07-03, version 2.5.7* This is a heartwarming way to let my loved ones know I’m thinking about them (or vice versa). It’s so easy and takes only a knee r to let someone’s feel loved ✨♥️ ### 5/5 — My bestie moved and this keeps us connected *2026-06-21, version 2.5.7* I absolutely love the LuvLink! It was such a fun surprise gift from my dear friend. She moved away to take care of her mom. She’s so busy, and I don’t want to interfere with her day by reaching out. LuvLink is a great way to stay connected when time is tight, and to show you care. it’s easy for her and easy for me and keeps our friendship going over all the miles. ### 5/5 — How I stay connected to my other half *2026-06-10, version 2.5.7* 10/10 would recommend ### 5/5 — Luv it! *2026-05-27, version 2.5.7* Luv my Luv Link! my bff and I really enjoy our lamps! Our men even enjoy playing along! They report when they see a “boop” ! It’s a lot of fun! ### 5/5 — Instant hugs *2026-05-18, version 2.5.7* So beautiful to connect with my grandchildren with something that they can interact with and not needing assistance. I even get pics from their Mum of the children with big smiles on their faces and the lamp lit up 💙 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*