# Luvme Hair — user reviews > 55 indexed App Store user reviews of Luvme Hair by LM HAIR TRADING INC, rated 3.90/5 from 209 ratings. - Source: https://appshunter.io/ios/app/luvme-hair/id1490204033/reviews - App overview in markdown: https://appshunter.io/ios/app/luvme-hair/id1490204033.md - Rating breakdown: 5★ 128 · 4★ 16 · 3★ 17 · 2★ 7 · 1★ 41 ## What do users think of Luvme Hair? Overall sentiment: mixed **Pros** - 💖 Beautiful and soft hair - ✨ Natural-looking wigs - 🚀 Fast shipping - 🎁 Free gifts included - 👍 Easy to install wigs - 💯 Good quality for price - 💖 Looks like the picture **Cons** - ❌ App not opening/crashing - 🐛 App glitches and freezes - ⚠️ Wigs not as advertised - 😠 Poor customer support - 💸 Waste of money - 🚫 Cannot return wigs - 📉 Inconsistent quality - 🐌 App is slow - 🔄 Constantly logs out **Commonly reported bugs** - App stays on purple screen - App glitches or goes blank - App logs out frequently - App layout glitches - Cannot sign in to account - App does not open - App force closes - Tracking option does not work - App freezes up **Most requested features** - Fix app not opening - Improve UI glitches - Fix constant logouts - Add ability to go back in app - Add order tracking in app - App should store login information - Allow users to remain logged in - Improve customer support responsiveness - Ensure wigs match website images - Allow returns for unsuitable wigs ## Newest reviews (16 of 55) ### 4/5 — First time customer *2026-07-10, version 4.0.2* My first wig I bought multiple. I really love the texture of my wig. The sizing was a little confusing and I purchased a medium instead of a small. They have a really weird smell that I could never get rid of.. I ended up with five or six love me wigs. in the advertisement they make it look like you can’t see the lace at all. You can see my lace that’s very frustrating and how they make it look like it’s tight to your head and it stays that wasn’t the case for me but the hair is nice. I am gonna purchase one more week and size small and see how that works for me. Now their cells I feel like it’s deceiving they advertise a $39 wig well when you click on that $39 wig it’s a different price. ### 2/5 — Braids Wig *2026-05-16, version 4.0.1* Braids are not braided correctly. They are twisting not lying down ### 3/5 — App won’t open *2025-11-07, version 3.3.6* I’ve been using this app for a while. I’ve purchased through it and the wigs were good. However there are a lot of issues with the UI. A lot of times it will glitch or go blank. Lately I haven’t even been able to open the app. It shows the opening screen and that’s it. It’s frustrating definitely since you can’t trust the websites… ### 3/5 — Recent review *2025-05-16, version 3.3.6* So I noticed there was no recent review so I felt the need to give mine. The app is good, only problem is…it logs you out like every single time you close it. And it’s really annoying and irritating. And the layout is always glitching. It works good but it’s SO slow. Like god who made this app. Other than that it’s good but please fix the logging out (I can’t bear it) ### 2/5 — waste of money. *2023-08-08, version 3.1.0* the extra star was because they were really nice , but the wig is entirely too small and looks a mess on. i wasted $200 of my money for a wig that i can’t return. if you have thick hair or locs , don’t recommend buying. ### 3/5 — Mmm *2023-01-21, version 1.4.4* The hairs arent the same as how the show it on their website ### 3/5 — App Down *2021-12-15, version 1.4.3* For some reason the app is not running on my phone and it been like this for a week now Updated my phone and all still nothing working I CANT USE THE APP ITS NOT WORKING ### 1/5 — Not working *2021-12-12, version 1.4.3* I now have to go directly to the website because the app isn’t working. Please fix because this was really convenient. ### 1/5 — The app? *2021-12-12, version 1.4.3* My app is currently not working. ### 1/5 — Not working *2021-12-11, version 1.4.3* App does not open 🤷🏿‍♀️ ### 1/5 — Worst shipping experience ever. *2021-11-06, version 1.4.3* Y’all need a new shipping place because dhl is horrible. My package was supposed to be delivered in 2-3 business days but was scheduled to deliver in 5. No big deal. Then it said they tried to deliver it but no one was home (I was home and no one knocked or rang the doorbell) so I decided to just sign a no contact delivery where they just drop it off and leave then was told the next day my they couldn’t ship cause no one was home.. even tho no one should of had to be home. Anyway now I can’t contact anyone. Dhl has no human people to talk to only robots and luvmehair apparently “can’t help me” because it’s the delivery places fault. Anyway if I don’t find this package I’m 5 days im gonna be out of $200. Never using this site again and my mom loved it until now. ### 2/5 — Will not open *2021-09-28, version 1.4.3* Every time I try to open app it will not open ### 1/5 — Buyer be aware *2021-09-10, version 1.4.3* The wigs dont look like the model the app represent! And they will only keep the food reviews they have other reviews they wont let them be posted. Then they try to offer you $20 to compensate their “mistake” for sending you a wig that is 50% less fuller than advertised ### 1/5 — Tracking *2021-08-19, version 1.4.3* The tracking option does not work! I’ve had to email and no waiting on a response. App would be nice if tracking of shipment was added ### 1/5 — App doesn’t work *2021-08-07, version 1.4.3* The app doesn’t even open. It keeps force closing ### 1/5 — Terrible *2021-06-23, version 1.4.3* I am a first time buyer from this company but I wear wigs all the time I had purchased a wet and wavy 20 inch head band WIg. I had put met hair in a ponytail it had got wet in the ponytail I took it out and it was matted and tangled hi conditioned it and try to coming out with a wide tooth comb the only thing I got from that was a lot of hair shedded I emailed the company and all I got was instructions on how to wash the wig I know how to take good care of my wigs I have went thru so many companies for different types of wigs and this is the first time that a wig has done this and for the amount of money I paid for the wig I would expect way better quality then this I’m so disappointed and dissatisfied with my experience and wig and for nobody to acknowledge or help me solve this problem is Beyond me ## Most critical reviews (10 lowest-rated) ### 1/5 — Crash and Burn *2026-08-23, version 4.0.5* The app shuts down my phone. The hair shut down my husband. He said they look like hair helmets. They are in the garage in the never the hell again bin. ### 1/5 — AI try-on doesn't work *2026-07-26, version 4.0.4* I have tried the try-on multiple times after following the steps, but this does not work. ### 1/5 — App! *2026-01-06, version 3.3.6* What is going on with the app? I deleted it and redownloaded it and it’s still not opening. Just stays on the purple screen. Help! ### 1/5 — Use to be a great app *2023-12-28* The app was great until weeks ago now I can't sign in to my account. It will only let me create a new account? Why have you done this? ### 1/5 — Hate it *2023-05-23, version 3.0.0* Bout 3 wigs that were supposed to b lace n I got it w the bundle deal n they gone send me 3 synthetic wigs n I can’t get a hold of customer support to return them ### 1/5 — Very sad about this *2022-12-24, version 1.4.4* I’ve been off love me hair for over 4 years they do not stand true to community guidelines. There is no outreach when you have issues, they do not stand by the point system. They don’t care about customer concerns they will send you to a site with your concern that’s all in foreign writing. I have reached out to them twice and as I stated once before, I’ve been with this company for a long time and something has changed unfortunately, I have to give this a one star rating, due to the fact that my opinions of my concerns, and my money isn’t going to the right place ### 1/5 — Terrible hair *2022-07-14, version 1.4.4* I have purchased multiple wigs after seeing all those good reviews & tbh the wigs that I got were terrible!!! They are not full, caps are very small, hair is bad quality. ### 1/5 — Not Consistent *2021-12-15, version 1.4.3* This app is not consistent at all. I opened up the app hoping to see what new deals or products are available. The page is completely blank. The only thing that came up was the website logo. This is the worst app. I have purchased from LuvmeHair and I was very satisfied with my purchase. Can’t say the same for the app. ### 1/5 — App is broken *2021-12-14, version 1.4.3* Doesn’t work. & when it did work, it was slow and lagged. I can’t even get past the initial screen that says LuvmeHair. ### 1/5 — Very disappointed *2021-12-13, version 1.4.3* The app is Not operable- the item I ordered. Very disappointed ## Most praised reviews (10 highest-rated) ### 5/5 — Update on April 15 2026 *2026-04-15, version 4.0.0* Please revert back to previous version of this app. I use the app daily and cannot function with it like this. Primarily, unable to view coupon code product list when clicking on a coupon code. Overall ease of use is impaired as well as losing the elegant look that Luvme is known for. I will be using web browser until corrected. ### 5/5 — Good hair *2025-01-06, version 3.3.6* I have 4 wigs 2 head ban wigs and 2 glueless wig I love them. They are soft b long no shedding easy to manage. I work 12 hour shifts I don’t like glue so I put on and go ### 5/5 — 3 Wigs In *2022-03-04, version 1.4.4* I absolutely love my units. I have 3 so far and I can’t wait until I purchase another. The delivery was quick and the hair quality is excellent. I dyed 2 of them blue black with no problems at all and they came out perfect❣️ ### 5/5 — Shock and awe *2021-06-18, version 1.4.3* Was definitely nervous to but a wig from this company because they’re so many fake sites but the hair I received was gorgeous. The hair was soft and the wig looked exactly like the picture that the company presented. So far I’ve only purchased one wig but will soon purchase another! ### 5/5 — Silky Bob wig with bang *2021-06-15, version 1.4.3* I got the silky base bob wig, when I first put it on, I wasn’t sure if I liked it yet. Once I just combed and straightened it, I didn’t want to take it off. Hair takes well to heat, has very low maintenance. I only have to “spruce” it up once a week! This style is perfect for everyone, and especially those like myself that are terrible at baby hairs and gluing down lace lol! 10/10 recommend! ### 5/5 — Amazingly amazed! *2021-06-05, version 1.4.3* Now I’m always sceptical 🤨 about buying things online .... BUT Baaabbbbyyyy giiiirrrrrlllll lemme tell you something, this wig is beyond any girls dream when they need a quick fix to go to work or up the street ... EASY INSTALMENT ,NO SHREDDING , NO ODER, and THE BEST PART IS IT CAME RIGHT ON TIME❣️❣️ ### 5/5 — I’m a fan! *2021-05-20, version 1.4.3* This company has the best hair with the best customer service! There hair is always very soft and looks very natural! The curly hair has amazing curl pattern and it snaps right back after curling giving you the best quality hair! They even send you gifts and it doesn’t get better than that! ### 5/5 — Obsessed *2021-04-08, version 1.4.3* I was skeptical about this company but not anymore. The hair quality is good and delivery is fast. I bought a Bob that came very fast in a big winter storm; there was no delays. And I was surprised to see that i could wear it with no glue on and people wouldn’t notice a thing. I had a little problem with my second order regarding delivery options but they were very responsive and willing to help me. So far, i am very satisfied with my purchases ### 5/5 — Amazing brand *2021-04-06, version 1.4.3* I am in love with LuvmeHair. From super fast shipping, great communication between you and Luvme Hair. I love the way the hair feels. The hair is so soft and beautiful. I get so many compliments and people believe it’s my real hair. The app makes it even better to order. ### 5/5 — Luvme hair Head Band hair *2021-03-15, version 1.4.3* Omg I love my head band hair the package came so fast the hair was in this purple pretty Box with the five beautiful headbands 🥰🥰 and some other stuff it was so easy it took me two mins the hair is so soft looks so natural I got a lot of compliments I will be ordering more Thank you --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-08.*