# LUX Player — user reviews > 37 indexed App Store user reviews of LUX Player by Ramon Duran, rated 2.90/5 from 50 ratings. - Source: https://appshunter.io/ios/app/lux-player/id1615793069/reviews - App overview in markdown: https://appshunter.io/ios/app/lux-player/id1615793069.md - Rating breakdown: 5★ 14 · 4★ 7 · 3★ 6 · 2★ 6 · 1★ 17 ## Newest reviews (11 of 37) ### 2/5 — 👎🏻cancelling *2025-05-16, version 3.5.11* Playback errors on lots of channels ### 2/5 — Poor service *2025-02-25* My log in keeps giving me a error message, can’t talk to anyone to fix the issue…waste of my time. Back to so player i go! ### 2/5 — Signing in *2024-10-20, version 3.5.11* Cannot get past the sign in page as there is no option to register or reset password. ### 3/5 — The search bar *2024-09-14* The search bar is gone on the app so I can’t search for movies that I could mirror to my TV any longer. Very frustrating to have to look through every single movie just to find the one that I’m looking for please fix. I love the app ### 3/5 — Wont change to landscape mirror plz fix!! *2024-07-01* Very frustrating that app video wont mirror in landscape, plz fix and will change review to 5stars.. a lot of us rely on mirroring the image and cant do that with this app since it will only mirror portrait mode smh ### 4/5 — Was Very Good with Apple TV *2024-05-16, version 3.5.11* In the past 30 days, Lux Player stopped opening when using Apple TV. It still works with my Firestick but performance was better with the Apple products. Using the Apple TV, the Lux Player fills the screen with its logo but never opens further to either the sign in or home page…otherwise I would have assigned at least a 4 Star rating. After deleting the app and checking and changing some Apple TV settings, Lux Player is once again working to my surprise and delight. ### 3/5 — Needs airplay *2024-03-25, version 3.5.11* Pretty good app, really needs airplay ### 3/5 — Fix Mirror Mode *2024-01-03, version 3.4.0* When you are screen mirroring and you switch to landscape mode it doesn’t change to cover the entire screen. Just shows sideways on whatever you are mirroring to. Please fix! Works like normal on all other apps like YouTube, Netflix, etc. ### 1/5 — It doesn't work *2023-11-16* Still waiting for log in information. ### 1/5 — Avoid like the plaque *2023-10-29* Trash app if you’re hoping to watch NFL. Week 8 and games constantly freeze, rewind or just don’t play. Zero customer service ! ### 1/5 — Stops after 10 seconds *2023-10-24, version 3.4.0* Last night and this evening it will play for about 10 seconds then stop completely, change the channel, same thing plays for 10 seconds then stops. ## Most critical reviews (10 lowest-rated) ### 1/5 — Tv and cellphone and tablet *2026-02-05* If you give your customers the option to change provider when u logout that what it should mean instead of misleading them and thinking they disconnect from the other party it should work like it’s required to work on all platforms without no issues at all need to bring back so player ### 1/5 — Off-line *2026-01-31* My service has been down for two weeks, and they keep telling me they’re still working on it ### 1/5 — Waste of Everything *2026-01-04, version 3.8.31* Ever since using lux player it has consistently gotten worse and their customer service is uninformed and unhelpful. They only ever try to sell Amazon Fire sticks as the solution. Live programs skip or have 10-15 second rewinds randomly, constant playback errors, most of the time won’t even load live programs or movies, and most of the time it has a pixelated picture. When you reach out for help they always say technicians know about the problems but they never fix anything. Just a scam! ### 1/5 — Not the best, not the worst *2025-10-04* It’s not the best app. Randomly stops working. Sometimes the channel is wrong. Hard to search. Mediocre at best. Will be deleting the app. ### 1/5 — Apple TV *2025-09-05* Why did Lux stop working with Apple TV? It works just fine on my iPhone but not on my 3 Apple TVs. The Home Screen freezes and causes the whole app to freeze. Sometimes I’m lucky enough to get to live TV, which works fine. ### 1/5 — New App Update *2025-09-02* Since the new update, I am unable to watch anything and it’s keep buffering. I contacted support and I was advised that they will contact their tech guy and he will work on the issue. ### 1/5 — Why change? *2025-07-11* The old app was better. Now I don’t see anywhere on this to catchup on a show. And the navigation is so messy. Bad decision ### 1/5 — No way to use this app *2025-01-02, version 3.5.11* Downloaded the app and asked for a username and password. There is no way to get one. ### 1/5 — Screen Mirroring *2024-04-04* When streaming through screen mirroring, the view is sideways and does not work on landscape. ### 1/5 — Waste of a app *2023-12-13* This app is trash can’t call anyone they don’t reply back to emails. ## Most praised reviews (10 highest-rated) ### 5/5 — Apple TV *2025-10-12* Too many glitches when using it on Apple TV streaming device ### 5/5 — Apple TV *2025-06-01* Not working on Apple TV ### 5/5 — Airplay and update on Apple TV *2025-05-28* App not working properly on Apple TV ### 5/5 — Airplay and update on Apple TV *2025-05-21* Bring back AirPlay and app needs to update on Apple TV ### 5/5 — Way better and convenient *2025-02-15* This app is under rated by the other reviews. It’s great. The bad reviews are people that simply just don’t know what to to and how to operate it. All my channel work and they are closer to actual”live tv” times. ( not 2 minutes behind like SoPlayer is) better for people who “live bet” too ### 5/5 — Great *2024-09-30* Best service available. Even mirroring is flawless my Samsung TV allows the app to be downloaded. Unfortunately, my new Vizio TV does not but the mirroring is flawless once again no complaints thank you very much for the service. ### 5/5 — iPhone search not working *2023-11-25, version 3.4.0* I can find , for example, the movie “The Grinch” on my firestick, however it can not be found by search on the iPhone.Now, if I save it to my favorites on the firestick it then appears on my favorites on my iPhone and lets me watch it on the iPhone. I still can not find it by searching on the iPhone but can play it from my favorites, long story sorry, but you catch my drift. ### 5/5 — Great app and alternative. *2023-11-05* It’s better to have this app then have nothing at all. ### 5/5 — Mirror *2023-10-10* Please fix the mirroring Always away from home and need to watch on my monitor ### 4/5 — Need help reset password *2024-10-17* Can anyone help me so I can reset my password I have emailed them and haven’t got a response sent a couple emails ..is it another way that I can do it and if so can you help me walk me thru it --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-08.*