# Luxer One — Package Pick-up Made Easy

> Smart locker and package room access and delivery management. (iPhone/iPad app by Luxer One.)

- Source: https://appshunter.io/ios/app/luxer-one/id1440094075 (this page in markdown: same URL + `.md`)
- Developer: [Luxer One](https://appshunter.io/developer/1440094074)
- Category: Lifestyle
- Price: Free
- Rating: 4.70/5 from 31,847 App Store ratings · 478 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.1 · 61 MB
- Languages: American English
- Released: 2019-10-01
- Data updated: 2026-08-28
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/luxer-one/id1440094075/reviews.md

## What is Luxer One?

The Luxer One app lets you easily manage all your package deliveries in one place.

MANAGE YOUR DELIVERIES
Automatically open lockers or package rooms straight from your phone
View package deliveries
Manage your Luxer One account and more at your fingertips

Visit luxerone.com to learn more about Luxer One’s package management solutions for your world.

Have a question?
Chat with us at https://www.luxerone.com/support, email us at support@luxerone.com, or call (415) 390-0123

Let’s connect: #LuxerOne

Facebook: https://www.facebook.com/luxeroneapp/
Twitter: https://twitter.com/luxerone
LinkedIn: https://www.linkedin.com/company/luxer-one/

## Key features

- Manage package deliveries
- Automatically open lockers
- Open package rooms
- View delivery status
- Manage account

## Chart rankings

- #41 in Top Free · Lifestyle (US App Store)

## What do users think of Luxer One?

Overall sentiment: negative

**Pros**

- 🚀 Easy to use
- 🔒 Secure package storage
- 📦 Convenient package retrieval
- 🔔 Real-time notifications
- 💻 User-friendly app

**Cons**

- 🐛 Frequent log-outs
- ⏱️ Slow Bluetooth connectivity
- 🔍 Unreliable package tracking
- 💳 Unexpected charges
- 🔌 Connectivity issues

**Commonly reported bugs**

- Login screen issues
- Incompatibility with certain devices
- Inconsistent package delivery notifications
- Malfunctioning locker doors
- Account merging problems

**Most requested features**

- Improved notification system
- Ability to manage multiple accounts
- Option to cache package information offline
- Streamlined login/logout process
- Enhanced package status updates

## Recent user reviews (10 of 478)

All indexed reviews: https://appshunter.io/ios/app/luxer-one/id1440094075/reviews.md

### 1/5 — Bad customer support

*2026-08-21, version 6.0.15*

The app forces you to let it track all Bluetooth devices around you then fails to open the locker which is the only point of installing it in the first place. I wish my building didn’t force us to use it.

### 1/5 — Customer support 😂🤬

*2026-08-06, version 6.0.15*

This pos app doesn’t notify users or the app’s partners w/lockers that they have lost connection and therefore have absolutely no way of retrieving one’s package.  Useless customer support.  Why is there no override code and/or communication with the carrier that delivered?  Luxor sucks.  My 1 star review.  Is zero stars an option?

### 1/5 — If I could give it a 0 I would

*2026-08-05, version 6.0.15*

This app sucks. It never sends codes, doesn’t work half the time, and now it’s not even downloading for me to get my packages.

### 1/5 — Useless

*2026-08-03, version 6.0.15*

UPS says they left the package in the locker but the locker doesn’t seem to know that.

### 1/5 — Hate this app

*2026-07-31, version 6.0.15*

If drivers don’t scan in packages, this app is worthless. I’ve had to throw away 2 shipments of perishable goods; no notification and no code to get in the room.

### 1/5 — Unnecessary

*2026-07-30, version 6.0.15*

Luxer One is an unneeded middleman that adds no value to the package/delivery process. 90% of deliveries do not get entered into the system so I don’t get a code or a notification that I have a package.

### 1/5 — Unable to hold package with the app

*2026-07-25, version 6.0.15*

Not sure what the app is for if we can’t even use it to hold. You have to log into the actual website to be able to place it on hold which defeats the purpose of having a mobile app.

### 1/5 — Pointless ads

*2026-07-08, version 6.0.15*

Pop-up ads to get to my door code - what a joke

### 1/5 — Flaky and not dependable

*2026-07-06, version 6.0.15*

Sometimes the Bluetooth will work. Sometimes the lockers themselves won’t open. I’ll get phantom notifications. Support is awful and takes a long time. 

Why can’t we just collectively agree to not steal each others packages?!

### 1/5 — No customer support

*2026-07-06, version 6.0.15*

Wait time to get an agent to speak with is 1 hour minimum

## Frequently asked questions about Luxer One

### What does the Luxer One app do?

The Luxer One app allows you to manage all your package deliveries in one central location. It provides features to automatically open smart lockers and package rooms directly from your smartphone, view your incoming deliveries, and manage your Luxer One account.

### How do I use the app to open a locker?

The app enables you to automatically open lockers or package rooms straight from your phone. Once a package is delivered to a Luxer One locker or room, you can use the app to grant yourself access.

### Is the Luxer One app free to use?

Based on the provided information, the Luxer One app is free to download and use. There are no mentions of in-app purchases or subscription fees associated with its core functionality.

### What if I have a question or need support?

If you have any questions or require support, you can contact Luxer One through multiple channels. You can chat with them directly on their website at luxerone.com/support, send an email to support@luxerone.com, or call them at (415) 390-0123.

### Who is the target audience for this app?

This app is designed for individuals who frequently receive package deliveries and reside in locations equipped with Luxer One's smart locker or package room solutions. It simplifies the process of receiving and accessing packages.

## Version history (last 5 releases)

### 6.0.15 — 2026-04-21

Bug fixes and UI improvements

### 6.0.14 — 2026-03-26

Bug fixes and UI improvements

### 6.0.13 — 2026-02-04

Bug fixes and UI improvements

### 6.0.12 — 2025-11-19

Bug fixes and UI improvements

### 6.0.11 — 2025-09-22

Bug fixes and UI improvements

## Apps similar to Luxer One

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [ZipcodeXpress](https://appshunter.io/ios/app/zipcodexpress/id1320712564) | 4.0 (29) | Free | Lifestyle |
| [Amazon One](https://appshunter.io/ios/app/amazon-one/id6452192521) | 2.8 (78) | Free | Lifestyle |
| [KRC Shutters](https://appshunter.io/ios/app/krc-shutters/id6504656802) | — | Free | Lifestyle |
| [Moovn](https://appshunter.io/ios/app/moovn/id1001122843) | 3.8 (30) | Free | Lifestyle |
| [QuickZip Delivery](https://appshunter.io/ios/app/quickzip-delivery/id6740687547) | — | Free | Lifestyle |
| [7 Hours Express](https://appshunter.io/ios/app/7-hours-express/id1505635249) | 4.7 (10) | Free | Lifestyle |

## More apps by Luxer One

- [Harbor Connect](https://appshunter.io/ios/app/harbor-connect/id1569058411)
- [Droplocker Public Locker](https://appshunter.io/ios/app/droplocker-public-locker/id1596462714)
- [UPS Drop Box](https://appshunter.io/ios/app/ups-drop-box/id1640532603)
- [Harbor Pilot](https://appshunter.io/ios/app/harbor-pilot/id6478170699)
- [Field Nation Locker Pickup](https://appshunter.io/ios/app/field-nation-locker-pickup/id6503173075)

All apps by Luxer One: https://appshunter.io/developer/1440094074

## Related topics

[luxer](https://appshunter.io/ios/topics/luxer) · [luxer one](https://appshunter.io/ios/topics/luxer-one) · [luxer one package locker](https://appshunter.io/ios/topics/luxer-one-package-locker) · [luxor](https://appshunter.io/ios/topics/luxor) · [luxer package](https://appshunter.io/ios/topics/luxer-package) · [luxer room](https://appshunter.io/ios/topics/luxer-room) · [luxury one](https://appshunter.io/ios/topics/luxury-one) · [luxor 1](https://appshunter.io/ios/topics/luxor-1) · [loxer one](https://appshunter.io/ios/topics/loxer-one) · [luxor lockers](https://appshunter.io/ios/topics/luxor-lockers) · [luxer locker](https://appshunter.io/ios/topics/luxer-locker) · [luxerone app](https://appshunter.io/ios/topics/luxerone-app) · [luxerone.com](https://appshunter.io/ios/topics/luxerone-com) · [luxe](https://appshunter.io/ios/topics/luxe) · [package delivery status](https://appshunter.io/ios/topics/package-delivery-status) · [package concierge](https://appshunter.io/ios/topics/package-concierge) · [packman package management](https://appshunter.io/ios/topics/packman-package-management) · [package locker](https://appshunter.io/ios/topics/package-locker) · [mailroom](https://appshunter.io/ios/topics/mailroom) · [the luxe room](https://appshunter.io/ios/topics/the-luxe-room)

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*