# LuxTrust Mobile — Secure logins & transactions > Secure mobile authentication and transaction validation for online services. (iPhone/iPad app by LuxTrust S.A..) - Source: https://appshunter.io/ios/app/luxtrust-mobile/id990222560 (this page in markdown: same URL + `.md`) - Developer: [LuxTrust S.A.](https://appshunter.io/developer/953023486) - Category: Business - Price: Free - Rating: 4.90/5 from 1,066 App Store ratings · 112 written reviews indexed - Age rating: 4+ - Requires: iOS 16.0 · 89 MB - Languages: French (France), German (Germany), American English, European Spanish, Dutch - Released: 2015-10-29 - Data updated: 2026-08-27 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/luxtrust-mobile/id990222560/reviews.md ## What is LuxTrust Mobile? LuxTrust Mobile – carry out your most sensitive online operations directly from your smartphone and without using any hard devices (such as the classic Token or a Scan). WHAT DOES LUXTRUST MOBILE DO? LuxTrust Mobile allows you to: - Securely access our partner websites (banks, e-government, …) - Confirm and validate online financial transactions - Sign documents electronically directly - Perform various operations on guichet.lu HOW TO ACTIVATE IT? If you already are a LuxTrust customer and have your Token or Scan at hand, simply install it and follow the steps indicated in the app. If you are not a LuxTrust client and you want to use the app, order your LuxTrust electronic identity on www.luxtrust.lu. HOW TO USE IT? LuxTrust has three main modes: - App2App: Once set-up in your banking app, LuxTrust Mobile can automatically exchange with it so that you do not need to enter an OTP (one-time password). You just have to confirm or cancel the operation. Please check with your bank how to enable this feature. - Scan the QR code (mosaic image) when connecting to a website using a desktop or tablet: You will select LuxTrust mobile instead of the Token for instance. You can then scan the QR code displayed after entering your User ID and Password. The app decrypts the image and generates the OTP (one-time password) you need to insert on the website. - Receive a Push Notification when accessing to our partners’ website from a desktop, tablet or smartphone. Partners’ websites having this feature enabled will automatically send you a notification asking you to confirm or cancel the specific operation. You can also find it under “Pending transactions”. OTHER FEATURES You can activate your LuxTrust Mobile app on a second device (like a tablet) and enable TouchID or FaceID to unlock it, for more convenience. DO YOU NEED HELP? If you have any questions or need help, feel free to contact our Helpdesk at +352 24 550 550 or by email at: helpdesk@luxtrust.lu. SECURITY NOTICE Before installation and as well as during utilisation, please ensure that your devices (smartphone, tablet, etc.) are appropriately secured and protected. For security reasons, LuxTrust do not accept rooted or jailbroken devices and cannot be held liable in case such devices are used. To remain protect at all times, do not disclose your security codes, PINs, and passwords to anyone. If you suspect that your device or credentials have been compromised, stop using the app and immediately notify LuxTrust by telephone at +352 24 550 550. Our colleagues from Helpdesk will offer you support and guidance. ABOUT LUXTRUST LuxTrust is leading European electronic identity and trust services provider. Certified and acting in compliance with the latest European regulations (eIDAS, PSD2, GDPR, ETSI), LuxTrust delivers digital services related to the identification and authentication (required to equip individuals with a valid electronic identity and to secure access to websites and applications) and the creation and validation of electronic signatures. ## Key features - Securely access partner websites - Validate online financial transactions - Electronically sign documents - App2App integration - QR code scanning for authentication - Push notification confirmations - Biometric unlock (TouchID/FaceID) ## What do users think of LuxTrust Mobile? Overall sentiment: negative **Pros** - 🔒 Secure and efficient process - 👍 Simple and fast to use - 👍 Works everywhere **Cons** - 🐛 Crashes upon opening - 🐛 Eternal loading page - 🐛 Inconsistent and unreliable - 👎 Not user-friendly - 👎 Tedious and slows everything down **Commonly reported bugs** - Crashes on iPhone XS and XS Plus - QR code scanning issues for login **Most requested features** - Allow access to multiple accounts per device - Improve notification handling for Do Not Disturb mode ## Recent user reviews (10 of 112) All indexed reviews: https://appshunter.io/ios/app/luxtrust-mobile/id990222560/reviews.md ### 5/5 — Accès à ma banque *2026-07-08* Vraiment très pratique et bien été conseillé par un agent de LuxTrust, merci à l’équipe. ### 5/5 — Fonctionnel *2026-02-28* Rapide et fonctionnel C’est agréable une appli fiable ### 5/5 — Top *2026-02-25, version 4.22.0* Ça fonctionne très bien ! ### 5/5 — Fonctionnement au top *2026-02-19, version 4.22.0* Merci ### 5/5 — Très fiable *2026-02-15, version 4.22.0* Un outil dont personne ne peut se passer et d’une fiabilité hors pair. ### 5/5 — Félicitations *2026-02-12* Malgré les ennuis techniques ces derniers temps toujours un service impeccable. Cependant je propose d’imposer de temps à autre un changement du mot de passe. J’utilise le même depuis des lustres. Surprenant. Cela aiderait à sécuriser le compte. ### 5/5 — Extremely good *2026-02-05, version 4.22.0* Many countries are jalous of Luxembourg LuxTrust security infrastructure. Jean-Luc. ### 5/5 — Enfin simplement… *2025-12-02, version 4.21.1* Merci ### 5/5 — Satisfaction *2025-11-08, version 4.21.1* Je suis ravis de LuxTrust et je les suis de leur sécurité merci ### 5/5 — Sécurité *2025-11-02, version 4.21.1* Outil fiable et rapide ## Frequently asked questions about LuxTrust Mobile ### What does LuxTrust Mobile do? LuxTrust Mobile allows you to perform sensitive online operations directly from your smartphone without needing physical security devices. You can securely access partner websites like banks and e-government portals, confirm and validate online financial transactions, and sign documents electronically. ### How do I activate LuxTrust Mobile? If you are already a LuxTrust customer, install the app and follow the on-screen instructions using your existing Token or Scan. If you are not a LuxTrust client, you need to order your LuxTrust electronic identity from www.luxtrust.lu before you can use the app. ### What are the different ways to use LuxTrust Mobile? The app offers three main modes: App2App, where it exchanges data automatically with your banking app for seamless confirmation; QR code scanning, where you scan a code from a website to generate an OTP; and Push Notifications, where you receive a prompt on your phone to confirm or cancel an operation. ### Is LuxTrust Mobile free to use? Based on the provided information, the app itself is free to download and use. However, to use the service, you may need to be an existing LuxTrust customer or order an electronic identity, which might involve associated costs from LuxTrust. ### What devices are compatible with LuxTrust Mobile? The app is designed to be used on smartphones and tablets. For security reasons, LuxTrust does not accept rooted or jailbroken devices and cannot be held liable if such devices are used with the application. ## Version history (last 5 releases) ### 4.26.0 — 2026-08-17 You can now access the new Transaction History page from the main menu. It provides a clear overview of your handled transactions, including accepted, rejected, and expired transactions from any provider. Transactions are grouped by date and can be filtered for easier review. ### 4.25.0 — 2026-07-20 You can now access the new Transaction History page from the main menu. It provides a clear overview of your handled transactions, including accepted, rejected, and expired transactions from any provider. Transactions are grouped by date and can be filtered for easier review. ### 4.24.0 — 2026-04-13 You can now access the new Transaction History page from the main menu. It provides a clear overview of your handled transactions, including accepted, rejected, and expired transactions from any provider. Transactions are grouped by date and can be filtered for easier review. ### 4.23.1 — 2026-03-23 You can now access the new Transaction History page from the main menu. It provides a clear overview of your handled transactions, including accepted, rejected, and expired transactions from any provider. Transactions are grouped by date and can be filtered for easier review. ### 4.23.0 — 2026-03-16 You can now access the new Transaction History page from the main menu. It provides a clear overview of your handled transactions, including accepted, rejected, and expired transactions from any provider. Transactions are grouped by date and can be filtered for easier review. ## Apps similar to LuxTrust Mobile | App | Rating | Price | Category | | --- | --- | --- | --- | | [jobs.lu – Job Search App](https://appshunter.io/ios/app/jobslu-job-search-app/id1290184837) | 4.6 (14) | Free | Business | ## Related topics [honorlock mobile application](https://appshunter.io/ios/topics/honorlock-mobile-application) · [trustone mobile](https://appshunter.io/ios/topics/trustone-mobile) · [bilnet](https://appshunter.io/ios/topics/bilnet) · [entrust identityguard mobile app](https://appshunter.io/ios/topics/entrust-identityguard-mobile-app) · [izenpe mobile](https://appshunter.io/ios/topics/izenpe-mobile) · [qlm mobile](https://appshunter.io/ios/topics/qlm-mobile) · [uhaul mobile pos](https://appshunter.io/ios/topics/uhaul-mobile-pos) · [arizona mobile id mdl](https://appshunter.io/ios/topics/arizona-mobile-id-mdl) · [celltrust sl2](https://appshunter.io/ios/topics/celltrust-sl2) · [trust mobile](https://appshunter.io/ios/topics/trust-mobile) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*