# Luxul ProWatch

> Remote network monitoring and management for IT professionals and integrators. (iPhone/iPad app by Luxul.)

- Source: https://appshunter.io/ios/app/luxul-prowatch/id1497331600 (this page in markdown: same URL + `.md`)
- Developer: [Luxul](https://appshunter.io/developer/587262911)
- Category: Utilities
- Price: Free
- Rating: 2.00/5 from 18 App Store ratings · 26 written reviews indexed
- Age rating: 4+
- Requires: iOS 12.0 · 113 MB
- Released: 2020-09-02
- Data updated: 2026-06-10
- Monetization: ad-supported
- User reviews in markdown: https://appshunter.io/ios/app/luxul-prowatch/id1497331600/reviews.md

## What is Luxul ProWatch?

With Luxul ProWatch, you'll be able to proactively respond to network issues as they arise while avoiding truck rolls for simple system management tasks. ProWatch gives you the ability to manage your clients' systems without having to set foot on their properties. 

FEATURES:
• Proactively monitor customers networks and receive notifications if sites or important devices go offline.

• Easy device management by remotely connecting to any device’s local web user interface.

• Quickly reboot devices connected to smart PDUs and PoE switches.

• Perform firmware updates on select Luxul products.

## Key features

- Proactive network monitoring
- Remote device management
- Device rebooting
- Firmware updates
- Offline site/device notifications

## Recent user reviews (10 of 26)

All indexed reviews: https://appshunter.io/ios/app/luxul-prowatch/id1497331600/reviews.md

### 1/5 — Hasn’t worked right since it started

*2023-04-01*

App is useless. I can’t even open it on my iPhone. Can’t update firmwares shown within the App. Use Domotz. At least that works.

### 1/5 — Wow wast of work

*2023-03-15*

This has been one of the most disappointing pieces of software I’ve ever used. Now I can understand why most people are moving over to other platforms and equipment other than Luxul. Thank goodness I only have one client on this piece of software. But unfortunately, now I cannot even reset or update firmware on this clients equipment. Luxul used to be such a great name in the field of A/v ingraders. Not sure what happened to them. Can’t blame it on the pandemic.

### 1/5 — Crash Crash Crash

*2023-02-17, version 1.0.22*

When I first installed ProWatch it worked nicely, but now it crashes every time. Absolutely useless.

### 2/5 — Works. Kind of

*2023-01-28, version 1.0.22*

Very helpful for tracking clients and their network.  Since last update app crashes more often than not.   A reboot of your device helps but crashes come back.

### 1/5 — Luxul Should be Embarrassed

*2023-01-10*

If I could give this negative stars I would.

### 2/5 — Great app if only worked

*2022-12-14*

Once it starts crashing, the only fix is to delete it & re-download it. Come on Luxul get it together.

### 1/5 — Please update and fix the bug

*2022-12-03*

Web and App dont match the informations

### 1/5 — Well only if you have to

*2022-11-29, version 1.0.22*

For such a large well know brand of network gear they have torpedo their product with a app that could have elevated them. This why so many company’s have switched to other platforms. Very disappointing that while other during Covid found new way to invest in there products others chose not too.

### 1/5 — Worthless

*2022-11-27*

This app and the “Pro Watch” service are absolutely worthless and mostly do not work.  Been like this for years.  Not worth the time to download and try to setup because it constantly forgets all of the settings you “save”.  They must not hire actual software engineers to write this because it may be the worst software I have every come across.  Sad for any sized company.

### 1/5 — Useless

*2022-11-22*

For a company like Luxul, I hoped it would be more reliable. It crashes most of the time. 
As a professional integrator, It frustrates me to use it most of the time because it keeps crashing.  I can’t access my customers equipment to troubleshoot issues. 
I love Luxul equipment. I am just surprised they came up with such an unreliable app.

## Frequently asked questions about Luxul ProWatch

### What does Luxul ProWatch do?

Luxul ProWatch allows users to proactively monitor client networks and manage devices remotely. It helps avoid unnecessary site visits by enabling tasks like connecting to device interfaces, rebooting equipment, and performing firmware updates.

### What are the key features of Luxul ProWatch?

Key features include proactive monitoring of customer networks with notifications for offline sites or devices, easy remote connection to device web interfaces, quick rebooting of devices connected to smart PDUs and PoE switches, and the ability to perform firmware updates on select Luxul products.

### Is Luxul ProWatch free to use?

The application is free to download and use. However, it does display advertisements, indicating an ad-supported monetization model.

### What kind of devices can I manage with Luxul ProWatch?

You can remotely connect to any device's local web user interface. Additionally, the app allows for rebooting devices connected to smart PDUs and PoE switches, and performing firmware updates on select Luxul products.

### Who would benefit from using Luxul ProWatch?

This app is designed for IT professionals, system integrators, and network administrators who need to manage and monitor multiple client networks efficiently. It's particularly useful for avoiding physical site visits for routine maintenance and troubleshooting.

## Version history (last 5 releases)

### 1.0.35 — 2025-04-24

Updated Information on Luxul ProWatch App

### 1.0.30 — 2024-08-06

Updated a paging process to make the loading of remote sites happen faster.

### 1.0.26 — 2024-03-16

- Removed SMS options

### 1.0.25 — 2023-12-13

-Fixed issue where the alerts were not reflecting correctly when unfavorited. 

-Sped up the initial loading of the sites and devices 

-Cut down our roles load times.

### 1.0.24 — 2023-03-01

- Fixed on launch crash
- Improved app load time
- Updated delete function
- Various other fixes and improvements

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## More apps by Luxul

- [Luxul Easy Setup App](https://appshunter.io/ios/app/luxul-easy-setup-app/id1401608987)

All apps by Luxul: https://appshunter.io/developer/587262911

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*