# Luxury Card — Experience More®

> Exclusive credit card member app for account management, concierge, and travel. (iPhone/iPad app by Barclays Bank Delaware.)

- Source: https://appshunter.io/ios/app/luxury-card/id1437847511 (this page in markdown: same URL + `.md`)
- Developer: [Barclays Bank Delaware](https://appshunter.io/developer/425199402)
- Category: Lifestyle, Travel
- Price: Free
- Rating: 4.79/5 from 7,109 App Store ratings · 79 written reviews indexed
- Age rating: 4+
- Requires: iOS 14.0 · 57 MB
- Languages: English
- Released: 2018-12-18
- Data updated: 2026-08-25
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/luxury-card/id1437847511/reviews.md

## What is Luxury Card?

Exclusive to Luxury Card members. Save time and enjoy the convenience of 24/7 assistance through live chat with Luxury Card Concierge®. Take advantage of integrated account servicing to view your account balance, available credit and recent transactions, make a payment and more. Explore inspiring travel ideas and find member benefits and perks.
 
The Luxury Card App Features Include:
 
Account Management: Check your account balance, make or schedule a payment and view your recent transactions and available credit. Two-factor authentication and biometric security like Face ID ensure the utmost security.


Instant Live Chat: Concierge agents are available 24/7 to assist with every request. 
 
Discover: A collection of curated Luxury Card Experiences®. Inspiration to book a memorable and unique getaway. Carefully selected itineraries range from Culinary & Wine, Activity & Adventure and Sports & Entertainment to Family, Arts & Culture and Specialty Travel.
 
Book: Travel services such as hotels, flights, car rentals and luxury property stays.
 
Perks: Comprehensive member benefits, including preferred Cardmember rates and special amenities.
 
Dining: Partner restaurants offer priority seating and a complimentary appetizer, dessert or wine tasting.

## Key features

- Account management
- 24/7 live chat concierge
- Curated travel experiences
- Book flights and hotels
- Member benefits and perks
- Dining offers

## What do users think of Luxury Card?

Overall sentiment: neutral

**Pros**

- 🤩 Amazing customer service
- 👍 Luxury perks and benefits
- 🚀 Efficient concierge service
- 🎁 Personalized gifts
- 🏨 Excellent travel assistance

**Cons**

- 🐛 App crashes and bugs
- 🕰️ Long wait times for customer support
- 🔒 Difficulty locking/unlocking card
- 💰 High annual fee

**Commonly reported bugs**

- App crashes on iOS 17
- Login and initialization issues
- Notifications cannot be cleared

**Most requested features**

- Improved app stability and performance
- Easier account management features
- More user-friendly mobile experience

## Recent user reviews (10 of 79)

All indexed reviews: https://appshunter.io/ios/app/luxury-card/id1437847511/reviews.md

### 1/5 — The app sucks

*2026-04-30, version 3.0.18*

I can never see my account balance and transactions through the app. It’s allowed bugged out and blank. Whats the point of having this app if I can’t see my account details

### 1/5 — Where is my account info

*2026-01-06, version 3.0.0*

Hard time logging in. Never lets me see my balance or transactions

### 1/5 — Ghost notifications

*2025-11-22, version 3.0.0*

Aside from the app constantly signing me out and not being able to see pending transactions, I cannot get rid of 47 notifications. Where are they?  Why the red bubble if nothing is actually there?  Please do better. Please.

### 1/5 — This app is terrible

*2025-11-04, version 3.0.0*

I can’t even get through the onboarding screen. Immediately says there is a problem and crashes. Even after deleting and reinstalling. At this point I’m going to use this card for precheck/global entry coverage and priority pass and ditch it before the next year. This is a terrible experience.

### 1/5 — App doesn’t work

*2025-09-17, version 2.0.68*

Can’t chat with customer service

### 1/5 — Constant issues

*2025-04-23, version 2.0.4*

Constantly having issues with them.  App chat currently is not working.  Blocking transactions that shouldn’t be.  Can’t take more than $500 cash back at a time.  Won’t increase limit without another credit pull despite paying in full every month.  Not a luxury card.

### 1/5 — Improvements needed

*2025-04-22, version 2.0.4*

This has the potential to be an incredible app. I suggest they improve the chat function. It’s not been working for days. And I suggest there be a review of the restaurant offers. Several times now I’ve searched the options which offer privileges like complimentary dessert or glass of sparkling wine, only to call and learn that the offer no longer exists.

### 1/5 — Great but looking forward to more.

*2025-04-15, version 2.0.4*

I’ve used this card for about three years and do enjoy it. People seem to remember me just because of the card. Now, several big negatives for me. Out all the luxury cards I’ve owned, I find it a bit shocking that you can’t book a flight using your rewards either through the app or online, you have to make a phone call. Totally inconvenient and not very luxurious. Also, I called 4 months ago to let them know that two restaurants in the Dallas section are now permanently closed, and their only answer is “we’re working on it”. At least remove the from the app! Also, the opened restaurants shown for Dallas are now totally irrelevant, please update your selection. The app itself feels a bit outdated, looking forward to a big update. I’ll keep using the card because of the convenience of the concierge, but lots of work needed for this to truly be  “luxurious”. 

P.S the perks are now outdated as well. Please Barclays / Mastercard, some of us really want to keep this card, make it easy for us.

### 5/5 — Car rental

*2025-01-29, version 2.0.4*

Eric was very professional and courteous in securing a car rental at RSW for me. Couldn’t be more satisfied. Corporate needs to give this concierge a raise..

### 1/5 — App not working

*2025-01-05, version 2.0.4*

I’m trying to pay my bill and every function on the app is working except the “account” option. I can contact concierge but I can’t pay my bill

## Frequently asked questions about Luxury Card

### What can I do with the Luxury Card app?

The app allows you to manage your credit card account, including checking your balance, viewing transactions, and making payments. You can also access 24/7 live chat with the Luxury Card Concierge, explore curated travel experiences, book travel services, and discover member benefits and dining perks.

### Is the Luxury Card app free to use?

Yes, the Luxury Card app is free to download and use for all Luxury Card members. There are no in-app purchases or advertisements mentioned.

### What kind of travel inspiration can I find in the app?

The 'Discover' section offers a collection of curated Luxury Card Experiences, providing inspiration for memorable getaways. It includes carefully selected itineraries across various categories such as Culinary & Wine, Activity & Adventure, Sports & Entertainment, Family, Arts & Culture, and Specialty Travel.

### How does the app ensure account security?

The app utilizes robust security measures, including two-factor authentication and biometric security options like Face ID, to ensure the utmost protection of your account information.

### What are the benefits of the dining program?

Through the app, you can access dining perks at partner restaurants. These benefits often include priority seating and a complimentary appetizer, dessert, or wine tasting, enhancing your dining experiences.

## Version history (last 5 releases)

### 3.0.27 — 2026-07-06

Thank you for using the Luxury Card Mobile App. New in this release:
- Optimized customer journey and seamless user experience.

### 3.0.18 — 2026-02-03

Thank you for using the Luxury Card Mobile App. New in this release:
- Optimized customer journey and seamless user experience.

### 3.0.0 — 2025-09-25

Thank you for using the Luxury Card Mobile App. New in this release:
- Optimized customer journey and seamless user experience.

### 2.0.68 — 2025-09-12

Thank you for using the Luxury Card Mobile App. New in this release:
- Optimized customer journey and seamless user experience.

### 2.0.4 — 2024-12-20

Minor updates and bug fixes

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## More apps by Barclays Bank Delaware

- [Barclays US](https://appshunter.io/ios/app/barclays-us/id425199399)
- [Barclays US Savings](https://appshunter.io/ios/app/barclays-us-savings/id1352841370)

All apps by Barclays Bank Delaware: https://appshunter.io/developer/425199402

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*