# Luzerne Bank — user reviews

> 6 indexed App Store user reviews of Luzerne Bank by THE LUZERNE NATIONAL BANK INC, rated 4.70/5 from 492 ratings.

- Source: https://appshunter.io/ios/app/luzerne-bank/id1591075749/reviews
- App overview in markdown: https://appshunter.io/ios/app/luzerne-bank/id1591075749.md
- Rating breakdown: 5★ 430 · 4★ 27 · 3★ 5 · 2★ 9 · 1★ 21

## Most critical reviews (6 lowest-rated)

### 1/5 — Terrible ever since the update.

*2024-05-03*

The app keeps saying my phone needs to update to the latest version but I have the latest version it keeps saying my phone isn’t updated enough

### 1/5 — The worst mobile deposit app I’ve ever used.

*2023-06-21*

I’m technologically advanced and it typically takes 5-10 tries to get a mobile deposit through, by what I’ve found successful being signing an artificially HUGE scribble as my endorsement.  Over a decade ago apps with mobile deposit like Scottrade was flawless and 1 try versus now a true struggle.  Anyone not tech savvy AND patient will simply not be able to use the mobile deposit.

### 2/5 — Transaction

*2022-02-26*

Once I log onto the bank account, I see everybody’s transactions mixed on one screen. I do not like that. Every individual account, which we have five, should be individually posted when you access that account. I do not like my transactions to be seen at the first sign on mixed with other transactions from a different checking account. Please make that adjustment I am not happy with it. No other bank does that.

### 5/5 — Since update on app my phone isn’t new enough to have the app anymore

*2024-03-26*

The update wasn’t able to allow my phone to work with the app anymore

### 5/5 — Superior Service

*2023-01-10*

I absolutely love working with the Dallas Branch of Luzerne Bank. The employees are so very helpful and knowledgeable.  I would recommend them to everyone!

### 5/5 — Bank

*2022-07-11*

I love this bank. People are so friendly!!!! Denise is fantastic!!!! Thank you

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*