# LUZO: Luxury You Deserve — Book Salons, Spas & Clinics

> App for booking salon, spa, and clinic appointments with discounts. (iPhone/iPad app by Salonsurf Ventures Private Limited.)

- Source: https://appshunter.io/ios/app/luzo-luxury-you-deserve/id1594592604 (this page in markdown: same URL + `.md`)
- Developer: [Salonsurf Ventures Private Limited](https://appshunter.io/developer/1594592606)
- Category: Lifestyle
- Price: Free
- Rating: 4.60/5 from 18 App Store ratings · 26 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.0 · 74 MB
- Languages: American English
- Released: 2021-11-22
- Data updated: 2026-09-01
- Monetization: ad-supported
- User reviews in markdown: https://appshunter.io/ios/app/luzo-luxury-you-deserve/id1594592604/reviews.md

## What is LUZO?

LUZO Salon Spa Clinic Booking.
Book Salons Spas Clinics Near You.
Book trusted salons, spas and clinics near you. Explore services, compare prices, get exclusive discounts and pay at the venue with no cancellation charges.
LUZO is a smart salon, spa and clinic booking app designed for India’s beauty and wellness ecosystem. Discover trusted partners near you, compare services and prices, and book appointments instantly.

From everyday grooming to advanced skin and wellness treatments, LUZO helps you book confidently and conveniently.
Discover Salons, Spas and Clinics Near You.
2000+ Verified Partners and Exclusive Discounts

LUZO works with 2000+ verified salons, spas and clinics to bring you exclusive app only discounts and offers. Save more on every appointment while accessing trusted and high quality services.
Fast and Easy Booking

Book your salon, spa or clinic appointment in under 30 seconds. No phone calls. No waiting. No confusionFind top rated salons, spas and clinics in your area. View services, prices, images and genuine customer reviews before booking. Choose what fits your needs and your budget.

Pay at the Venue with Zero Cancellation Charges

Pay directly at the salon, spa or clinic. Cancel or reschedule appointments easily with no cancellation charges.

Services Available on LUZO

* Hair salons and unisex salons
* Beauty salons.
* Spas and massage centers
* Skin, hair and aesthetic clinics
* Laser, dermatology and wellness treatments

Key Features
* Salon spa and clinic booking near you
* View services prices and images
* Compare salons spas and clinics
* Filter by location price rating and services
* Book reschedule and cancel appointments easily
* Save favourite salons spas and clinics
* Track all your appointments in one place
* Read and write genuine customer reviews

LUZO is built to offer transparency, convenience and value. Whether it is a quick haircut, a relaxing spa session or a clinic consultation, LUZO makes booking simple and stress free.

Download LUZO today and experience a smarter way to book salons, spas and clinics near you.

## Key features

- Book salons, spas, and clinics near you
- Compare services and prices
- Exclusive app-only discounts
- Pay at the venue
- Zero cancellation charges
- Read genuine customer reviews
- Track all appointments

## Recent user reviews (10 of 26)

All indexed reviews: https://appshunter.io/ios/app/luzo-luxury-you-deserve/id1594592604/reviews.md

### 1/5 — Poor booking Experience & Unhelpful Customer Service

*2026-07-13*

I booked an appointment through the app but the salon never confirmed it. I contacted the customer care & they claimed the salon tried to reach out to me which wasn’t true. When I asked customer care to contact the salon on my behalf, they said the salon wasn’t answering and told me to call the salon myself instead. This completely defeat the purpose of booking through the app. The whole point is to make booking appointment easy and hassle free. If the customer has to chase the salon themselves then app is not adding any value.

**Developer response:** Hi Supat, 
We would like to inform you that appointment confirmations, rescheduling, and cancellations are managed by the salon based on their slot and technician availability.

To help avoid any further delay and ensure a smooth booking experience, our customer support team requested that you also connect with the salon directly for immediate clarification, while we were simultaneously following up with the salon regarding your appointment confirmation.

We sincerely apologize for any inconvenience caused and truly appreciate your patience and understanding. If you have any further queries or require any assistance, please feel free to reach out to us we'll be happy to help.

### 5/5 — review

*2026-06-30*

"My experience has been great so far. The app is fast, responsive, and simple to navigate. While I'd love to see more features added over time, the current experience is already very satisfying."

**Developer response:** Hi User, 
Thank you for your wonderful feedback! We're glad to hear you're enjoying the app. Your suggestion means a lot to us, and we're continuously working to add new features and improve your experience. Stay tuned for more updates!

### 5/5 — Great

*2026-06-28*

Very convenient and user-friendly app. It offers a wide range of verified salons and spas, and the booking process is quick and hassle-free. Being able to pay at the venue and cancel without charges makes it even better.

**Developer response:** Hi User, 
Thank you so much for your wonderful feedback! We're delighted to hear that you found our app convenient and user-friendly. It's great to know that you enjoyed the seamless booking experience, our verified salon and spa network, and the flexibility of paying at the venue and free cancellation. Your support motivates us to continue improving and delivering the best experience possible. We look forward to serving you again soon!

### 1/5 — Premium salons don’t consider booking from LUZO

*2026-04-11*

I recently tried to book an appointment with Body craft, Salon in Bangalore, and the outrightly told me that we only serve customers from luzo only on days when we feel the business is slow because the customers who come through luzo are only looking for discounts and we don’t consider them regular customers and hence on weekends, busy days, we only entertain our real regular customers, really sad

**Developer response:** Hello Vj,
We sincerely regret the inconvenience caused. The salon was unable to accept the appointment due to unavailability of weekend slots. Please note that salons listed on our app are reputed partners associated with us. Our team has suggested nearby alternatives and assisted you with options. Please feel free to reach out for any further assistance.

### 3/5 — Unreliable Bookings and Delayed Support

*2026-03-18*

Consistently poor experience with LUZO and its partner salons.

In one case (Enrich Salon), my appointment was confirmed only 20 minutes before the scheduled time despite requesting 2–3 hours’ notice, and it was then incorrectly marked as a “No Show.”

In another case (Meghavi Ecotel booking), the appointment time was changed without my permission.

In both situations, LUZO’s customer support was slow and unresponsive—I only received a reply after repeated follow-ups (including on 15th March).

These are not minor issues. Late confirmations, unauthorized changes, and incorrect status updates reflect poor coordination with partner salons and lack of accountability.

Customers should not have to chase support or bear the consequences of such mismanagement. This platform needs serious improvement in both partner control and customer service.

**Developer response:** Hi Damru,
We take all reviews seriously and have looked into your case.
We would like to inform you that the appointment cancellations were a result of your profile being flagged by our partner salons. In the interest of maintaining a safe and trustworthy platform for all, we acted on this information accordingly.
For further clarity and a detailed explanation, please reach out to us directly at support@luzo.app and our team will assist you promptly.

### 5/5 — awesome!

*2025-12-05*

Luzo is a great app for quick and easy salon bookings. The interface is smooth, and the service options are impressive. Never had a problem with appointments so far. Totally worth trying!

**Developer response:** Hi User,
Thank you for your detailed and positive feedback. We are delighted to know that LUZO's interface, service options, and booking experience have all met your expectations. Providing a smooth and reliable platform for our users is a commitment we take seriously. We look forward to continuing to deliver the same seamless experience for you.

### 5/5 — Luzo is an absolute gem!

*2025-11-25*

Booking my barber was so quick and easy, the app found me a great spot nearby with real reviews and photos. Showed up, got an amazing cut, paid through the app – no cash hassle. Already rebooked for next month!

**Developer response:** Hi User,
We truly appreciate your kind words! Knowing that you had a smooth experience and had great offers with the app. Thanks for trusting LUZO we are excited to keep building great things for you..

### 5/5 — Good

*2025-11-15*

Love this app! Booking salon services at home has never been easier. The beauticians are professional, punctual, and maintain great hygiene. The app runs smoothly, prices are transparent, and the service quality is just like a top salon.
Highly recommend for anyone who wants quick beauty services right at home!

**Developer response:** Hi User,
Thank you so much for your kind words! We’re really glad to hear that you’ve had a smooth and professional experience using the app. We’d just like to clarify that we currently do not offer home services. All bookings made through our platform are for services at our partner salons.
We truly appreciate your support and look forward to serving you again!

### 5/5 — Very convenient

*2025-10-05*

The booking was super easy and convenient, I will definitely recommend it to my friends and family and my experience has been amazing!!

**Developer response:** Dear Mrunmayee Joshi,
We're delighted to hear that Luzo provided you with great offers and a good salon experience. Our goal is to provide you with complete control and peace of mind. Thank you for trusting us to adapt to your needs!

### 1/5 — Worst Experience

*2025-08-15*

I booked a service at a salon through Luzo, but when I arrived, the salon told me they do not accept Luzo bookings. When I called Luzo about this, they said it’s completely up to the salon and they can’t do anything. If that’s the case, why are they onboarding salons that don’t actually accept Luzo customers?

After I raised the issue, I didn’t receive any proper update. They wasted my time. There’s clearly no streamlined communication between their team and the salons. It feels like they just focus on taking bookings without thinking about handling issues.

To make it worse, when I called, they told me my booking was after 8 PM, but their tech team leaves at 7 PM, so they couldn’t help me until the next day. If that’s true, why are they allowing bookings after 7 PM? It’s clearly just about making money, with no proper customer support and a poorly managed tech product.

Avoid this app.

**Developer response:** "Dear Jerry,

We're deeply sorry for the frustrating experience you had with our app and the salon. We apologize for not meeting your expectations and for the lack of clarity around our salon partnerships. We're taking your feedback seriously and will review our onboarding process for salons to ensure they're properly informed about accepting Luzo bookings.

Regarding the specific issue with your booking, we apologize for the confusion and any inconvenience caused. We'll look into our booking system to prevent bookings beyond our support hours.

We appreciate you bringing this to our attention and will work on improving our customer support and communication. Thank you for your feedback.

Best regards,
Luzo Team"

## Frequently asked questions about LUZO

### What services can I book with LUZO?

LUZO allows you to book a variety of services including hair salons, unisex salons, beauty salons, spas, massage centers, skin clinics, hair clinics, aesthetic clinics, laser treatments, dermatology, and wellness treatments.

### How does LUZO help me save money?

LUZO partners with over 2000 verified salons, spas, and clinics to offer exclusive app-only discounts and special offers, helping you save on every appointment.

### Can I cancel or reschedule appointments booked through LUZO?

Yes, you can easily reschedule or cancel appointments booked through LUZO with absolutely no cancellation charges, offering flexibility for your plans.

### How long does it take to book an appointment with LUZO?

Booking an appointment through LUZO is designed to be fast and easy, taking under 30 seconds. You can avoid phone calls, waiting, and confusion.

### What information can I see before booking with LUZO?

Before booking, you can view detailed information about top-rated salons, spas, and clinics in your area, including their services, prices, images, and genuine customer reviews.

### Does LUZO have ads?

Yes, LUZO contains advertisements. As a free app, it utilizes ads to support its services.

### What devices is LUZO available on?

LUZO is available on iPhone, iPad, and iPod devices, indicated by its support for these platforms.

### How often is LUZO updated?

The latest version of LUZO is 3.3.46, and it was last updated on March 6, 2026, suggesting regular updates to improve functionality and add new features.

## Version history (last 5 releases)

### 3.3.61 — 2026-08-23

Two big upgrades. One tiny update button.

• LUZO LUXE Membership has arrived. More benefits. More savings. More reasons to book that appointment you've been thinking about.

• International mobile number support is now live. Whether you're nearby or halfway across the world, LUZO is ready for you.

• We also gave the app its regular spa treatment with performance improvements and bug fixes.

Go ahead. Hit Update. Your future self will thank you!

### 3.3.60 — 2026-08-07

Two big upgrades. One tiny update button.

• LUZO LUXE Membership has arrived. More benefits. More savings. More reasons to book that appointment you've been thinking about.

• International mobile number support is now live. Whether you're nearby or halfway across the world, LUZO is ready for you.

• We also gave the app its regular spa treatment with performance improvements and bug fixes.

Go ahead. Hit Update. Your future self will thank you!

### 3.3.56 — 2026-07-06

Smoother, Faster, Sleeker!
LUZO just got a glow-up! Faster loading, zippier browsing, and silky-smooth navigation making pampering yourself a breeze.

Bye-Bye Bugs!
We waved away bugs for a flawless, glitch-free experience. Log in and enjoy smooth, reliable beauty sessions!

Update Now and Glow On!
Get the latest features and upgrades—LUZO is ready to shine with you!

### 3.3.55 — 2026-07-01

Smoother, Faster, Sleeker!
LUZO just got a glow-up! Faster loading, zippier browsing, and silky-smooth navigation making pampering yourself a breeze.

Bye-Bye Bugs!
We waved away bugs for a flawless, glitch-free experience. Log in and enjoy smooth, reliable beauty sessions!

Update Now and Glow On!
Get the latest features and upgrades - LUZO is ready to shine with you!

### 3.3.51 — 2026-06-14

We had a little makeover of our own.

We cleaned up the mess, fixed the glitches, and made everything run faster and smoother behind the scenes. Booking your next glow-up is now quicker, easier, and drama-free.

We’ve also added some exciting offers, so you can look good and save while you’re at it.

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## More apps by Salonsurf Ventures Private Limited

- [LUZO Partners](https://appshunter.io/ios/app/luzo-partners/id1594635930)

All apps by Salonsurf Ventures Private Limited: https://appshunter.io/developer/1594592606

## Related topics

[luzo](https://appshunter.io/ios/topics/luzo) · [luxury salon bonheur](https://appshunter.io/ios/topics/luxury-salon-bonheur) · [luzo partners](https://appshunter.io/ios/topics/luzo-partners) · [eleganza beauty guide](https://appshunter.io/ios/topics/eleganza-beauty-guide) · [india esthetic salon oasis](https://appshunter.io/ios/topics/india-esthetic-salon-oasis)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*
