# LVVWD — user reviews > 32 indexed App Store user reviews of LVVWD by Las Vegas Valley Water District, rated 2.25/5 from 71 ratings. - Source: https://appshunter.io/ios/app/lvvwd/id1486625322/reviews - App overview in markdown: https://appshunter.io/ios/app/lvvwd/id1486625322.md - Rating breakdown: 5★ 19 · 4★ 3 · 3★ 1 · 2★ 1 · 1★ 45 ## Newest reviews (16 of 32) ### 1/5 — App Doesn’t Work *2025-03-25* I’ve used this app for years. Now suddenly the last three months when I’ve opened it, it immediately closes. I’ve had to pay my bill via other means. ### 1/5 — Hasn’t worked in over a month *2025-03-02* I was reading the most recent review and I’m having the exact same problems Won’t load, no updates available. Deleting and reinstalling still gives no access ### 1/5 — App Doesn’t Work *2025-02-25* I’ve used this app for years. Now suddenly the last two months when I’ve opened it, it immediately closes. I’ve had to pay my bill via other means. ### 1/5 — App doesn’t work *2025-02-15, version 3.12* This app worked for awhile then boom, can’t even use it. You click on the app and it goes blank. It use to be very convenient. ### 1/5 — Terrible *2025-01-28, version 3.12* I’ve deleted the app and reinstalled it. Screen will appear for about one second and then close itself. I’d rate it at no stars because it’s useless. ### 1/5 — They need to hire different developers *2025-01-23, version 3.12* This app worked OK in the beginning, first 7 months this app worked fine for paying bills. Now all of a sudden the app won’t work at all, every time I go to open the application the main white screen with LVVWD logo in the center pops up for 2 seconds and then it force closes itself. I have tried deleting and reinstalling the app +++ times, cannot update because App Store doesn’t have any available updates, I have deleted the cloud data for the app from my iCloud, and it still won’t work. If I could give it half a star I would. ### 1/5 — application failure *2025-01-13* I tried to enter the application and I can't, nothing comes up and it exits immediately. ### 1/5 — Stopped working *2025-01-09, version 3.11* App was working fine and then stopped working, I thought I had to update it, deleted and downloaded and still cannot access my info thru the app ### 1/5 — Fix the app *2023-10-06, version 2.32* Fix the app!! ### 1/5 — Cannot setup a new account *2023-08-23, version 2.30* I’ve been trying to set up a new account and it just freezes when I try to set a password. Maybe their new updates to the app inadvertently affected something else preventing a new account setup? Please fix or update again soon! ### 1/5 — Password Item Freezes After One Character *2023-05-27, version 2.29* Still can’t create an account on the app. There’s also minor issues on the actual website. I had to redo the sign up twice or thrice before it went through. ### 1/5 — Bad app *2022-08-18, version 2.22* Try to set up user account and the screen locks up. Otherwise a good app if it worked. And I do not want to hear the same reply you gave the other guy a year ago about the maintenance window…. ### 1/5 — App doesn’t work *2022-03-22, version 2.19* Your app still doesn’t let you create an account. Like the last review you say Maintenace. It’s been a year and it still freezing when putting in what you want to be your password. Seems like everyone now is blaming everything on covid and everyone else. Let me guess covid is still why you can’t log in. Come on and get with it. ### 1/5 — Garbage. Freezes during registration *2022-02-12, version 2.19* Junk. Tried several times to register. After I get the password in it freezes up. Total garbage. ### 1/5 — Doesn’t work *2021-10-22, version 2.14* Cant even create my account, seems pointless to have an app that you cant use ### 1/5 — Can’t set up *2021-05-29, version 2.09* 4 attempts to sign up. While trying to set up new account when you get to confirm password it freezes up and then shuts down ugh! Frustrating! ## Most critical reviews (10 lowest-rated) ### 1/5 — Useless *2026-07-12, version 3.39* The ap is totally non functioning and kicks you out! when I try to go online with LVVWD it links to the ap which invariably kicks you out! LVVWD DO BETTR!!, ### 1/5 — I just saw a message stating that we were using water *2025-08-10, version 3.26* I went outside and took a picture that it will not let me download on your app where it says take a picture and download to show you that my meter is totally shut off and nothing is running. ### 1/5 — App hasn’t worked in months… *2025-07-09, version 3.16* They can’t be reached through calling either unless you have time to hold for 20-30 minutes. Apparently EVERY day is a high call volume day and they just direct you to the app… the app that doesn’t work🤦🏼‍♀️ ### 1/5 — Auto Pay FAIL *2025-06-16, version 3.16* I have been having issues with auto payments for over a year. I’ve spoken with representatives, updated, uninstalled/installed the APP multiple times. It just does not work! Then Water District charges a late fees! It takes a looong time to get anyone over the phone. Get your ‘app’ together! ### 1/5 — Doesn’t work *2025-05-31, version 3.16* You can’t pay bills / set up auto pay . App does not work well at all. Keeps saying they have been “ working on these issues “ for over a month. Better to delete the app And just use the website . ### 1/5 — Does not let you make a payment! *2025-05-30, version 3.16* I’ve tried making a payments and I get a error message saying The feature of the app is currently unavailable . I have to call to make a payment every time. ### 1/5 — Application Crashes *2025-05-11, version 3.14* For the past two months, when opening the app it immediately crashes. Also, when opening the website, it immediately crashes as well. Application info says the app works with my device. I have no information regarding my account, and no way to pay my water bill! Please fix this crash issue! ### 1/5 — Unable to Access *2025-05-10, version 3.14* Same as previous review! No longer Unable to access my account ! Very frustrating application. Almost as frustrating as selecting a ‘nickname’ that is -not already taken-! ### 1/5 — Not working *2025-05-09, version 3.14* It was working fine before but for the past few months it won’t let me in the app.Such a big inconvenience. ### 1/5 — App Doesn’t Work *2025-04-22, version 3.14* I’ve used this app for years. Now suddenly the last three months when I’ve opened it, it immediately closes. I’ve had to pay my bill via other means. Two months after writing this comment nothing has changed. ## Most praised reviews (4 highest-rated) ### 5/5 — Works great… easy to use *2023-09-30, version 2.32* The app works great …. The only think I would change is make more billing history available ### 3/5 — Works okay, but not user friendly *2024-09-10, version 3.05* It works pretty well for me, but I'm getting an alert to update the app, but there's no live link. Nothing in the App Store either... ### 2/5 — Impractical at this point use the website *2024-11-21, version 3.07* This app lacks having everything within it. To view the bill PDFs it takes me to the website. Overall lacks practicality and simplicity for some things. ### 2/5 — Impractical at this point use the website *2024-10-29* This app lacks having everything within it. I cannot view my payment history unless I go directly through the website. To view the bill PDFs it takes me to the website and to update autopay is not available. Overall lacks practicality and simplicity. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*