# Lyf App - Social That Cares — user reviews > 125 indexed App Store user reviews of Lyf App by Lyf App Pty Ltd, rated 4.27/5 from 188 ratings. - Source: https://appshunter.io/ios/app/lyf-app-social-that-cares/id909556526/reviews - App overview in markdown: https://appshunter.io/ios/app/lyf-app-social-that-cares/id909556526.md - Rating breakdown: 5★ 140 · 4★ 9 · 3★ 9 · 2★ 10 · 1★ 20 ## What do users think of Lyf App? Overall sentiment: neutral **Pros** - 🤗 Supportive community - 👍 Unique concept - 💡 Ability to create private journeys - 🙌 Therapeutic outlet - 🌟 Great for mental health support **Cons** - 🐛 Frequent crashes and glitches - 🔒 Security and data breach concerns - 👥 Inconsistent moderation and support - 🔍 Difficulty logging in and resetting passwords - 🚫 Inability to change journey settings **Commonly reported bugs** - Inability to upload photos and videos - Journeys not syncing across devices - Notifications not working properly - Frequent app crashes and freezes **Most requested features** - Add private messaging feature - Improve app stability and performance - Provide better account recovery options - Enhance moderation and community guidelines - Allow changing journey settings after creation ## Newest reviews (11 of 125) ### 3/5 — App issues *2025-06-22* An app with a great goal and an amazing purpose but the only thang is way too many issue can’t log back in can’t verify my own email can’t sing in either trying to creat another account with my 2nd email either it’s just frustrating tho ### 2/5 — Great support app terrible technology *2024-06-06, version 14.8.0* The newer technology of this is aweful. It doesn’t even recognize your email. And when you try to have it send password it doesn’t even send to your email. I’ve used this app in the past and the support is amazing. But it seems like their tech maybe doesn’t keep up or something because just trying to log in is aweful and I don’t have this experience with Amazon or anything else. Even if it’s forgetting a password all other sites are an easy fix. This one doesn’t even actually send an email. Even when I tried to see if I could get in under a new email when it had to verify me no email. So their technology updates don’t keep up very well and need to be fixed more. ### 2/5 — Password reset *2022-04-19* I loved this app when I used it years before and now I can’t get an email to reset my password. I’d really love to use it but I can’t find an email to even help me get the password reset. Would really love to get some help to use this app again **Developer response:** Hi there, please contact us at squad@lyf.app and we can assist you to regain access. Best wishes, Lyf Squad ### 4/5 — I wish it was more assessable *2021-11-01, version 14.1.0* I wish it was available on Chromebook/laptops otherwise I use it all the time ### 2/5 — Won’t open *2021-03-15, version 14.0.6* Been using for a while and it really helps me to get thing off my chest and for other people to ask questions and gives advice which really helps me get through things. But now since the new update 3 or 4 days ago it won’t open so it’s been harder for me the past few days ### 2/5 — Don’t like *2021-03-13, version 14.0.6* Don’t like latest update where have you moved the experiences you have created to ### 3/5 — App crashes! *2020-11-29, version 14.0.1* I actually really like this app and would normally give it a 4-5 stars but there’s a bug. When you click on someone’s profile, the app completely crashes and makes me go back in again. Please fix this!!! ### 2/5 — Kicked me out *2020-11-28, version 14.0.1* I’ve had an account for over a year and I can’t get back in even though I signed in with the correct info. It’s kicked me out before but I was always able to get back into my account and now I can’t. ### 1/5 — Cannot log in anymore after the update *2020-11-26, version 14* The app automatically updated then I couldn’t log in anymore after that. I signed up using my gmail that’s why I couldn’t reset the password for the app. ### 3/5 — Love the app but *2020-11-26, version 14* New update kicked me out and I have no way of recovering my password. The password reset just directs me to the regular login screen! I tried emailing support, but got an error message back! Please help, I have beats I dont want to lose! ### 4/5 — update ruined it *2020-11-25, version 14* this was such a good app! simple, unique yet effective. but then this new update came which lead it to look like every other app and making things complicated. i like some benefits e.g. being able to make drafts and adding descriptions to the journeys but the layout of the home-screen is a turn off. i also miss the trending section . lastly, the new update has made opening things laggy/slow, and even just opening your own beat is annoying. i do hope this is fixed soon. ## Most critical reviews (10 lowest-rated) ### 1/5 — Data breached *2024-04-09, version 14.8.0* Info was stolen ### 1/5 — Not working for me to create an account *2023-03-04* I found this app through an online site as it seemed like it could help me tremendously at the point I’ve reached lately but whenever I try to create an account it says error and cannot be done at this time. I would love to have the opportunity to give this a try as I face severe depression and anxiety with a panic disorder. ### 1/5 — My account on her was hacked so my Personal info was breached *2023-02-08* I would highly suggest not downloading this app. I received a noticed just recently that back in August of 2021 my account on this social app was compromised, hacked and my personal information breached/stolen. I know this is something that occurs quite often on social media but I’m advising that this is common with this app. ### 1/5 — Lack of support *2022-05-05, version 14.4.2* It’s really clear that this app is designed to show investors mere engagement despite the amount of bullying on it. I warn the moderators about it and I’m told “oh well!” Yea you can block people but that doesn’t do diddlysquat. ### 1/5 — Terrible *2022-04-10, version 14.4.0* Don’t use this app if you are seeking help with mental help. People make hurtful comments which could easily trigger you. I am concerned this could negatively impact someone’s life or result in suicide. ### 1/5 — Leaked Information from Lyf.app *2022-02-28, version 14.4.0* I received a security report that at the end of September 2021, 226,978 account login credentials got leaked online from Lyf.app. Mine included. I think this should have been addressed and notifications sent out to those affected so that they could secure their passwords and change their details right away. If I didn’t find out through my security provider, this could have become worse for myself as hackers online could cause a lot of issues with this personal information. I am not happy at all about this… ### 1/5 — Australian Trash w/ Australian Attitudes *2021-05-07, version 14.0.11* Horrible support community. Their users leave snide comments and remarks if they don’t like what you are trying to express. For example, I made grammatical errors, and their attitude-ish users came pounding at me, harassing me. You cannot control who subscribes, stays subscribed, or comments your material. It’s not that safe. It’s not that friendly. It’s not even a good support community at all unless you’re a kangaroo-humping idiot like their users seem to be. ### 1/5 — Useless *2021-03-31, version 14.0.9* This app is absolutely useless, I have been trying to sign up now for weeks and it won't let me. All I get met with is unauthorised what the f**K does that mean. Deleted. ### 1/5 — Won’t OPEN *2021-03-13, version 14.0.6* It worked for about a week. Now every time I click on it it immediately closes. I can’t even get to the point where it scans my finger print. Pretty upset. ### 1/5 — Wasn’t there for my at all *2021-01-16, version 14.0.4* I mainly downloaded it because I wanted to talk to someone right away. Of course I understood no one will answer when I posted it at 3am but no one never answered and a whole day passed. I just felt no one was there. Thanks🤣 Ps I did a private chat thing instead of an post! I just don’t know how to explain it fully ## Most praised reviews (10 highest-rated) ### 5/5 — Unique community *2022-05-22, version 14.4.2* It is really rare to find a platform where you feel safe to share with a community of real people with real experiences. ### 5/5 — Lyf *2022-05-08* The app is a good app. You can post on your experiences and i love it so much. You won't regret installing this app. It's the best app yet. I've been on Lyf for over a year now and i love it. I love it so much it's not even funny. ### 5/5 — Absolutely Incredible *2022-03-15, version 14.4.0* This is hands down the best social media platform ever. It connects us all in the most profound way imaginable. Not only does it connect people with shared experiences but helps people to express themselves in a meaningful way without being judged. I honestly this LYF is going to be the breakthrough the world needs <3 ### 5/5 — Best for support *2022-01-11, version 14.4.0* Probably the best app I’ve used as a place to express my emotions and feel supported by a community going through similar things as me. It’s hard having a mental illness and feeling alone, but I don’t with Lyf x ### 5/5 — A+ *2021-12-06, version 14.3.0* Great app very helpful thank you Lyf ### 5/5 — Messages disappearing *2021-08-10, version 14.0.13* When we send any messages its disappearing from chats why ! Please solve this 🙏🏻 ### 5/5 — LYF Rocks *2021-06-30, version 14.0.12* Amazing app I meet and make friends with nice people on here already with no judgement! ### 5/5 — Lyf’s *2020-11-25, version 14* It gives you freedom to say ur thoughts and not b judged and maybe help some one else ### 5/5 — Great!! *2020-11-22* This app has helped me threw a lot, and I have helped other people to. I think this is a great app if you need help with anxiety, depression, and stress many other things qualify to. In my personal opinion this app is great, you should try it out if needed. ### 5/5 — Love it *2020-09-27, version 13.5.18* I love it because it’s a platform to where I can express myself comfortably --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-07.*