# Lyft Driver — user reviews > 2,341 indexed App Store user reviews of Lyft Driver by Lyft, Inc., rated 4.60/5 from 358,204 ratings. - Source: https://appshunter.io/ios/app/lyft-driver/id1203077485/reviews - App overview in markdown: https://appshunter.io/ios/app/lyft-driver/id1203077485.md - Rating breakdown: 5★ 305,730 · 4★ 17,000 · 3★ 9,729 · 2★ 4,552 · 1★ 21,193 ## What do users think of Lyft Driver? Overall sentiment: negative **Pros** - 🚀 Easy to navigate app - 👍 Flexible scheduling for drivers - 🤝 Good customer service (for some drivers) **Cons** - 💰 Drivers underpaid, Lyft takes too much of the fare - 🤖 Poor support and unresponsive to driver issues - 🐛 App bugs and glitches - 🗺️ Inaccurate GPS and navigation issues - 🔒 Lack of transparency, deactivation without explanation **Commonly reported bugs** - App freezing and crashing - GPS issues leading to wrong pickup/dropoff locations - Scheduled rides disappearing without explanation **Most requested features** - Ability to see trip duration before accepting - Option to avoid certain pickup locations - Improved driver support and communication channels ## Newest reviews (11 of 2,341) ### 3/5 — GPS problems in Massachusetts *2026-08-23, version 2026.31.3* The app does not give precise locations on where to turn in Boston and sometimes the Arrow disappears . I dropped off a passanger and had a passenger in the que in the same exact spot as my drop off and the app maked me drive around and back to the spot a waste of 5 minutes and gas. ### 2/5 — Early review *2026-08-23, version 2026.31.3* The amount you earned versus the mileage and gas that you put on your vehicles doesn’t outweigh the costs. Also, the customer service is horrible hoping to have better experiences as time goes on. Meeting people has been awesome ### 3/5 — Navigation *2026-08-23, version 2026.31.3* The turn by turn navigation within the app is a little cumbersome. For somebody who knows the area a destination upfront would be a really nice thing. This is my first experience in driving for Lyft, at all. I’m still learning how the system works. ### 3/5 — Una mierda *2026-08-22, version 2026.31.3* Lyft y Uber. En el orden que quieras ponerlo, deben ser el top de apps que abusan de la necesidad de los drivers. Le doy 3 estrellas porque aparece gente muy amable que te hacen el dia mas llevadero pero, en general. Quien se dedica exclusivamente a estas dos apps, estoy seguro de que pasa mas malos ratos, que buenos. ### 2/5 — This new update is the worst thing that has ever happened to this app… *2026-08-22, version 2026.31.3* Since Saturday when I received the update for this app, I have had the worst driving experience of my entire career. Let’s start with the fact that flash turbo is all but gone now. There used to be consistent flash turbo in my city. At the very least it’d be around 10-20%, especially during peak bar hours and airport hours. Since the update I have literally seen ZERO flash turbo in a week, and since the base rates are disrespectfully low as it is, we HEAVILY RELY ON THESE OFFERS. That alone makes me want to quit slaving away for y’all and ruining my car in the process, because I can BARELY afford wear and tear as it is. My acceptance rate is at the floor under 10%, and I used to be a gold driver regularly. The reason I’m not anymore is because LYFT IS MAKING THIS JOB COMPLETELY UNSUSTAINABLE. When the base rates for rides is averaging $.50 a mile, you’re basically spitting in the faces of every driver who’s out here currently paying $5 a gallon for gas on average across the nation. Previously y’all cared enough to pay us a stipend per mile during high gas prices, but now y’all spit in our faces and laugh in your offices. I don’t care about your shareholders, or your CEO bonuses, or your profit margins. I care about being able to make a living off of this once excellent opportunity, which has genuinely turned into something that feels akin to when mining companies in the early 1900s were allowed to make their own currency then only accept it at the company store and also charge such high prices that they lived in a mountain of debt to the company. The only difference is my debt is to other shady companies because I have to buy groceries and sometimes gas on credit. So let’s get that base rate closer to $2 a mile (which also coincidentally nets YOU GUYS MORE MONEY, lets be real that’s all corporations care about), let’s bring back flash turbo in the markets you’ve decided to rug pull like a crypto scammer, and let’s treat the drivers like people instead of expendable pawns because we’re all sick of being treated like dirt. ### 4/5 — First day driving for Lyft *2026-08-22, version 2026.31.3* ⭐️⭐️⭐️⭐️ I Love it!! ### 3/5 — Pay *2026-08-21, version 2026.31.3* Pay is too low ### 5/5 — Best in the US *2026-08-21, version 2026.31.3* I really suggest all drivers to stop driving for Uber scammers and drive Lyft if you respect yourself. Lyft prices are clear and transparent, they do not take 70% off customer money like Uber does lately having the app full of the same bugs for years. ### 5/5 — Lyft *2026-08-21, version 2026.31.3* They are very stingy ### 3/5 — App *2026-08-21, version 2026.31.3* Cosas que mejorar. En la aplicación. Mientras estás entrando un Ride nuevo no se puede observar las indicaciones del Ride que está en el momento y terminas pasándote la salida o el cruce que debías hacer. Creo que deberían hacer algo para que el Ride que está entrando no interfiera en las indicaciones del GPS ### 4/5 — Apple car play issue *2026-08-21, version 2026.31.3* When a ride is offered, it kicks the music off. It only affects apply play. ## Most critical reviews (10 lowest-rated) ### 1/5 — Worst customer service *2026-08-23, version 2026.31.3* One of the worst driver support, don’t expect anything in the name of support from this company, if you are working for this company you are on your own and this company is not at all bothered about your safety and mental health. Welcome to modern day slavery. ### 1/5 — No tolls *2026-08-23, version 2026.31.3* Since you guys have stopped paying us the return tolls when I drop people off from new York to New Jersey I’m canceling each and every ride that’s going to New Jersey from New York ### 1/5 — Tolls *2026-08-23, version 2026.31.3* Need to the tolls coming back home;going to La Guardia the tolls only one way driver get paid 14$ coming back is not paid ### 1/5 — Terrible Driver Platform *2026-08-22, version 2026.31.3* Lyft is the worst service platform out there. They don’t care for the drivers at all. These days passengers are making fake accusations on drivers such as sexual harassment to claim free rides. And Lyft is supporting that, without even investigating the full details they will just deactivate the drivers account and not even give them a chance to hear their side of story. Not only that they report these fake accusations with no proof to the background screening. Lyft is out there destroying innocent people’s life. Drivers stay away from this platform. ### 1/5 — Forced Update Uber Better *2026-08-22, version 2026.31.3* The App will force an update and the pay is much lower now for everyone. Your ride request is not guaranteed is wrongly stated! It was offered and so it is not guaranteed it will be offered. Vice versa it will not be guaranteed I and the drivers will accept the trash offers. Decline decline! ### 1/5 — Disappointed *2026-08-21, version 2026.31.3* I was on your platform for five years. I was a five star driver with over 3300 rides and you deactivated me over consumer reports. Want things for free over safety issues knowing that you didn’t give me a chance to acknowledge safety issues are even proved that they weren’t existing as far as I’m concerned, you did me an injustice on a platform that I worked so hard to keep my and you took somebody’s word for it. You didn’t actually have any proof so far there you got one star gave you five years of my life and you deactivated me over safety reports that were untrue ### 1/5 — Don’t car about the drivers *2026-08-21, version 2026.31.3* Lyft don’t take care of they drivers even if they are in danger I will not recommend this app at all ### 1/5 — My experience so far *2026-08-21, version 2026.31.3* Hi, I’m just starting Lyft. I’ve been on here for about four days now and I haven’t gotten a single ride. I don’t know if it’s an issue with the app or new drivers just don’t get as many opportunities as the old ones but am I honest opinion it’s not worth it. My rental is due in a few days and in the last four days I haven’t gotten a single ride. Honestly, it kind of feels like a scam. ### 1/5 — My account was suddenly closed. *2026-08-21, version 2026.31.3* They closed my account because a customer complained that I ran a red light and caused an accident—even though I didn't. They have an audio recording from the app showing no interaction with the customer, yet they still closed the account. ### 1/5 — Supports *2026-08-19, version 2026.31.3* 3 years waiting list no response ## Most praised reviews (10 highest-rated) ### 5/5 — Gracias por darme la oportunidad de trabajar con ustedes *2026-08-24, version 2026.31.3* Amo este trabajo ### 5/5 — Gris *2026-08-24, version 2026.31.3* Es una aplicación muy buena excelente para trabajar tranquilamente muy cómodo etc ### 5/5 — Best App to drive for *2026-08-24, version 2026.31.3* This App looks out for drivers looking to earn ### 5/5 — Lyft *2026-08-23, version 2026.31.3* Easy to navigate ### 5/5 — App *2026-08-23, version 2026.31.3* Easy to navigate ### 5/5 — Lyft *2026-08-22, version 2026.31.3* Great app, easy to use. Very convenient ### 5/5 — Esclavitud Moderna *2026-08-22, version 2026.31.3* Ladrones autorizados ### 5/5 — Fabulous to work with! *2026-08-22, version 2026.31.3* I’ve driven with Lyft since the pandemic. They are excellent to work for. They have always been great to me! ### 5/5 — Driver *2026-08-22, version 2026.31.3* I like it I ### 5/5 — nice *2026-08-21, version 2026.31.3* Make money at any time --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*