# Lynk - Digital Payments — user reviews > 103 indexed App Store user reviews of Lynk by TFOB 2021 Limited, rated 4.61/5 from 1,661 ratings. - Source: https://appshunter.io/ios/app/lynk-digital-payments/id1573617151/reviews - App overview in markdown: https://appshunter.io/ios/app/lynk-digital-payments/id1573617151.md - Rating breakdown: 5★ 1,344 · 4★ 135 · 3★ 52 · 2★ 20 · 1★ 82 ## What do users think of Lynk? Overall sentiment: mixed **Pros** - 💯 Excellent app - 🚀 Fast and reliable - 💳 Convenient payment options - 💰 Easy money transfers - 🤝 Great customer service **Cons** - 🐛 Technical issues and bugs - ⏱️ Slow transaction processing - 🔒 Verification and login problems - 💸 Unreliable remittance service - 🤖 Compatibility issues with devices **Commonly reported bugs** - Frequent app crashes and freezes - Failed ATM cash withdrawals - Inability to verify new devices - Inconsistent account access and login issues **Most requested features** - Add delete/edit transaction history option - Integrate international money transfer capabilities - Provide a physical debit card option - Improve customer support accessibility ## Newest reviews (10 of 103) ### 4/5 — Speed & Loading Time *2026-06-09, version 56.1* The speed and the loading time used to be faster before they implemented a card options , this is really useful app, please fix or rectify receiving bandwidth or internet speeds faster , and also animations are a bit glitchy… Please create a delete button for old cards added for cashing in or out ### 2/5 — Potential noted but very inconsistent *2026-03-21, version 52.1* This app could be such a game changer in Jamaica but the marketing and education have been severely lacking. Additionally, the services provided are soooooo inconsistent the app’s purpose of convenience quickly becomes defeated. When they work they really help bridge the gap for accessibility to simpler financial services but I am constantly getting an error message stating “Sorry something went wrong” whenever I try to do the most basic task which the app boasts to provide easier alternatives for in the first place. Being affiliated with NCB, the poor experience here is disappointing but not surprising. Get it together! ### 3/5 — ?? *2025-11-10, version 48 (22)* I try to upgrade to tire 2 but it keeps on failing Why???? ### 2/5 — Having issue getting new version *2025-11-08, version 48 (22)* I have an iPhone 13 and I was told to update from old version I’ve tried but no result so I’m wondering if I delete the old version to download the new version if all my info will be lost and I will ofto sign up all over again ? Any one to relate ? ### 3/5 — Didn’t test it yet but need it to be able to go on my other device *2025-04-11, version 41.1* It is showing technical difficulties ### 2/5 — International cards not does not have the option of linking *2025-03-24, version 41.1* Why can’t I link my boa card to link you guys need to work on that ### 1/5 — No contact number *2024-09-05, version 27.0* There is no way to contact them should you forget your password. ### 1/5 — Don’t use *2024-07-02, version 27.0* Can’t even login to your own account and it’s very hard to get through to costumer care ### 1/5 — Worse App Ever. *2024-06-23, version 27.0* This app is a scamming platform. Don’t use this service. They took my money learn from my mistakes. They took my money multiple times. Please don’t use this app. Repost this app. ### 5/5 — Best app ever *2024-06-21* Very convenient don’t have to leave my house for nothing thank you lynx ## Most critical reviews (10 lowest-rated) ### 1/5 — Thumbs down *2026-07-08, version 56.1* Too many outages ### 1/5 — Lack of customer service *2026-02-15, version 52 (19)* I tried withdrawing money on 01/29/26 and I didn’t get the cash from the Abm I have been reaching out since in regards to resolving the matter and I’m left in the dark with no response I heard from them about a week ago stating I should give them some time it has been over 10 business days and I’m still waiting I didn’t get my money back to my account and I’m stilll waiting for a response ### 1/5 — Disappointed *2025-10-15, version 48 (22)* Lynks as been out from 2021 or 2022 and everyday has been a hassle with multiple problems among its not reliable,everyday having a issue of cant moving money and then they expect us to be patient with them. Its a utter disgrace. ### 1/5 — Bad setup *2025-09-29, version 48 (22)* I can’t setup I even deleted and reinstalled ### 1/5 — Very Slow *2025-08-24, version 44.1* Does not work, when it does work, the app takes long to process transactions ### 1/5 — ABM Cashout always fails. *2025-05-08, version 41.1* Every single time I try an ABM cashout, the app deducts the money but the ATM dispenses no money at all. ### 1/5 — Worse app to use *2025-01-12, version 39.1* I tried using their remittance service and it took 2 weeks and after two weeks it still said fail to process ,if you know you’re app is not good why let people use it ### 1/5 — Cashout to Bank *2025-01-03, version 39.1* With some banks you have to wait 3-5 business days for remittance transfer. ### 1/5 — Not compatible for IPhone users *2024-12-05, version 39* The new update is stating that the only way to access lynk is to install the app through google play store and an IPhone can not use google play store. How does this make sense? I have money on my lynk account and I’m not able to access it. PLEASE FIX THIS ISSUE. Thanks in advance. ### 1/5 — Worst app *2024-11-03, version 34* This is the worst app. It never works . I’d say run as fast as u can and stick to international brands ## Most praised reviews (10 highest-rated) ### 5/5 — Lynk app *2026-08-26, version 56.1* Fast, reliable and easy to navigate ### 5/5 — Best app in the world *2026-05-29, version 56.1* Everybody download dis app ### 5/5 — Convenient *2026-04-24, version 52.1* Lynk is so convenient, useful and easy to use. ### 5/5 — Please improve *2026-01-24, version 52 (19)* Great app but I think a physical card would be great as well ### 5/5 — Greatt *2025-12-21, version 48 (22)* Best app✌🏾 ### 5/5 — Please to create a delete button for certain transactions. *2025-10-27, version 48 (22)* Really good & reliable app. But please to create a delete button so that we can clear/ clean up some unnecessary transactions. Eg. credit top up Etc… ### 5/5 — CARD *2025-09-19, version 44.1* It’s the best thing NCB ever came with I think they need a card now because not all the time I will have internet to do a withdrawal and also raise the limit . ### 5/5 — Never disappoint *2025-08-07, version 44* Never disappoint! ### 5/5 — Convenience *2025-07-30, version 44* Lynx offers Convenience and peace of mind ### 5/5 — Good app *2025-06-13, version 41.1* I love this app, everyone in Jamaica should use this app. All payments made easy. Transfers almost within the second. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*