# Lyra Health — user reviews > 541 indexed App Store user reviews of Lyra Health by Lyra Health, Inc., rated 4.80/5 from 7,596 ratings. - Source: https://appshunter.io/ios/app/lyra-health/id1534654470/reviews - App overview in markdown: https://appshunter.io/ios/app/lyra-health/id1534654470.md - Rating breakdown: 5★ 6,721 · 4★ 521 · 3★ 90 · 2★ 53 · 1★ 211 ## What do users think of Lyra Health? Overall sentiment: positive **Pros** - 🚀 Easy to use - 👍 Helpful content - 🚀 Convenient video sessions - 👍 Great therapists - 👍 Effective lessons and activities - 👍 Intuitive app design - 👍 Valuable resources **Cons** - 🐛 Buggy app with glitches - 🔍 Difficult to navigate and find features - 🔍 Inconsistent user experience - 🔍 Billing and scheduling issues **Commonly reported bugs** - Frequent app crashes and freezes - Login and account management problems - Video call connectivity issues - Unreliable app updates **Most requested features** - Improved app stability and performance - More customization options - Better integration between app and web platform - Expanded provider network ## Newest reviews (16 of 541) ### 4/5 — Some glitches *2026-08-02, version 1.0.197* Love the app, but there are a couple glitches. When I try to write a lesson response or fill out an assigned journal, it only lets me type a couple lines, then won’t continue. So that’s frustrating when I’m trying to do my assignments. ### 4/5 — Easy to use *2026-07-29, version 1.0.197* The app is easy to maneuver and the color palette is soothing. I removed one star only because I’m asked to manually log in a lot even after giving permission to use facial ID. I did just update the app though so we’ll see. ### 4/5 — Awesome! *2026-07-29, version 1.0.197* The app is awesome, great resources, pretty easy to navigate as well! I only have one qualm: it freezes randomly and blacks out. Then I have to force close and go back. BUT I don’t lose progress so that’s a plus! ### 5/5 — Pretty good *2026-07-21, version 1.0.192* It works ### 5/5 — Great app and services *2026-07-20, version 1.0.192* Amazing resource for mental health. ### 5/5 — Great app *2026-07-18, version 1.0.192* I started using this when I work at old navy and it is great like better help and it helps me get through every hard day would recommend it to anyone who needs guidance ### 5/5 — Good app *2026-07-12, version 1.0.192* Easy to use and helpful ### 5/5 — Awesome *2026-07-10, version 1.0.192* A truly wonderful app and has been a great addition to my life goals. ### 2/5 — Buggy *2026-07-07, version 1.0.192* Just to laggy and many bugs. Sometimes need to restart app ### 5/5 — Great *2026-07-02, version 1.0.192* Loved meeting my therapist on this app, she was incredibly helpful with my life journey ### 2/5 — Unuseful need computer *2026-06-30, version 1.0.192* Cant see what i typed in the boxes ### 5/5 — Great Resource app *2026-06-28, version 1.0.190* App review ### 5/5 — Not just the app but the coaching *2026-06-25, version 1.0.190* I have benefited from the coaching sessions provided for me by my job. I’m not sure I would have done it myself. The sessions have been good. Then the online tutorials give me some vocabulary around emotions and social dynamics that I didn’t have. These have been useful in my day to day life. ### 4/5 — Lyra on the iPad *2026-06-24, version 1.0.190* I would give 5 stars if the visual capabilities were not limited on the iPad. ### 5/5 — Therapy *2026-06-23, version 1.0.190* My therapist is helping me to recognize and help me do better for myself. ### 5/5 — Life changing *2026-06-23, version 1.0.190* Amazing lessons and I have the best therapist— Glenda! ## Most critical reviews (10 lowest-rated) ### 1/5 — Terrible *2026-08-27, version 1.0.198* Received a text and email saying I had a message from my provider. Neither link will open the message. I am unable to even find an inbox section on the browser or app. The site is not even registering that I have already schedule an appointment with a provider. Every time I try to find the message it just prompts me to fill out all the info of looking for a provider again. The FAQs section is not helpful. I would give this app a 0/10. 👎🏻👎🏻 ### 1/5 — Hated It! *2026-08-12, version 1.0.197* This stupid mental health coaching is not what I want. Thanks for making me lie so I could get a therapist without having to speak to one of your employees. I like apps BECAUSE I DON’T HAVE TO SPEAK TO ANYONE to get scheduled! Also, I hate that AI is taking away my agency. I’d I want therapy, I shouldn’t have to jump through hoops!! ### 1/5 — App does not filter preferences including gender *2026-06-29, version 1.0.190* This app does not work. It does not filter finding matches by preferences, despite filters. WHY ARE YOU SHOWING MEN WHEN I SELECTED FEMALE ONLY? Not accessible to find care. ### 1/5 — Terrible Experience *2026-06-22, version 1.0.190* Although the app is fairly easy to navigate, the care they provide is beyond terrible. The therapist and psychiatrist just keep telling me how the other isn’t doing their job correctly. After about 15 sessions all I did was vent out with no help or guidance. Go to a real doctor or psychiatrist. ### 1/5 — Ever heard of search? *2026-06-17, version 1.0.190* I already know the therapist but cannot find her because Lyra will only allow its own discovery process which is full of bugs. Even though I specified race/ethnicity and gender, it spit out many options that don’t match. Adding frustration to the provider search process itself is a huge disservice from Lyra. This app is unbelievably bad. Totally ignored my preferences!! ### 1/5 — Very disappointed *2026-06-16, version 1.0.190* This application tell you that you are covered by the insurance and give you a price for each session. Then they start sending you bill for higher amounts then when you try to start a case using their email. Nobody replies back. Totally lacks of support and very shady practices. ### 1/5 — Freezing *2026-06-15, version 1.0.190* New update causes app to freeze whenever a modal appears on the screen. This can be for keyboard or for, say deleting a draft for a journal. ### 1/5 — App update *2026-06-15, version 1.0.190* The new app update is horrible. I am unable to message or answer messages from providers. Not able to take assessments or complete check ins. Super frustrating to have to log in 25 times because the app kicks you out consistently ### 1/5 — App does NOT work *2026-06-15, version 1.0.190* I got through my first session and was gearing up to do the activities and feedback to prepare for my next session, and now I once again feel defeated. The app updated two days ago to “fix bugs” but now is not useable. Videos will play audio, but nothing else, you can only navigate one click into anywhere on the app - it freezes completely. I had to reschedule my appointment (thankfully it was just outside of the 24 hours I needed to be able to reschedule with no penalty) but can’t let my therapist know why - I can open her messages, but cannot type one to her. I can’t leave feedback and there isn’t even a place within the app to report app issues. This is incredibly frustrating and extremely discouraging for someone who has struggled gaining the courage to even give therapy a try. ### 1/5 — Buggy *2026-06-15, version 1.0.190* After update App will not allow me to type and the app closes on its own. ## Most praised reviews (10 highest-rated) ### 5/5 — Extremely helpful *2026-08-20, version 1.0.198* Just beginning my journey and I am already seeing major results. Feeling hopeful for the first time in a long time. ### 5/5 — Love this service *2026-08-14, version 1.0.198* Was matched with my ideal therapist and have mad major improvements in a short time period. Also, this app gives you extra material such as playlist that are soothing and extra reading if you want to look more into it. ### 5/5 — Good Interface and Resources *2026-08-07, version 1.0.197* I was pushing off seeing a therapist for so long, but I felt that if I didn’t seek help now, I was just going to slowly decay away. I feel fortunate to have met a wonderful therapist that listens and genuinely cares. It’s great to have a safe space where I share my situation without judgement. The convenience of being able to have these conversations over phone/computer makes it easy to schedule appointments that fit your busy schedule. The videos and exercises are useful and pretty handy to do/review on the app. I always do them when I have a moment to myself during work breaks. To summarize, this app has been a great resource, but mostly because I was paired with a wonderful therapist. I’m aware that this is just the beginning and I’m still a long ways away from being in a better state of mind. However, with Ms E’s help, and my own personal willingness, I can at least start taking the steps in the right direction. ### 5/5 — Find a therapist that gets you *2026-08-05, version 1.0.197* I tried a few therapists and found one I really like. The exercises are also very useful for building skills ### 5/5 — Wonderful resource *2026-08-02, version 1.0.197* I am really happy to have found Lyra and and the app it is very helpful in my journey to a better me easy to use and get the desired help and support you need at your finger tips and I’m so blessed that my work pairs up with Lyra to help their employees I love this benefit has been so helpful in my journey ### 5/5 — helpful *2026-07-31, version 1.0.197* My therapist is very helpful along with relatable courses and activities that help me feel better ### 5/5 — Data Analyst *2026-07-31, version 1.0.197* It’s been a great tool to use along with the sessions with a therapist! ### 5/5 — Amazing *2026-07-30, version 1.0.197* My coach is amazing, the platform is very user friendly and the content is digestible and small enough for you to unpack and apply to your life before the next session. ### 5/5 — Love this App *2026-07-28, version 1.0.197* Love all the resources Lyra has to offer ### 5/5 — Great Information *2026-07-22, version 1.0.192* Love the videos to help me navigate my own thoughts and relationships --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-10.*