# Mable: Manage clients — user reviews > 66 indexed App Store user reviews of Mable by MABLE TECHNOLOGIES PTY LTD, rated 4.38/5 from 2,521 ratings. - Source: https://appshunter.io/ios/app/mable-manage-clients/id6745159145/reviews - App overview in markdown: https://appshunter.io/ios/app/mable-manage-clients/id6745159145.md - Rating breakdown: 5★ 1,411 · 4★ 209 · 3★ 78 · 2★ 39 · 1★ 233 ## Newest reviews (14 of 66) ### 2/5 — App issue *2026-06-12, version 1.3.5* Hi I am trying submit my documents to verify my account but app keep saying “try again later this page is not available ” ### 3/5 — Bit clunky *2026-06-09, version 1.3.5* Receive jobs via email which takes you to website rather than app. Even though I’m registered the website doesn’t have all my details as apposed to the app. Also every job you apply you have to manually enter the hours you’re available instead of just having those details saved for future applications. ### 2/5 — The app is bugging out *2026-05-08, version 1.3.3* Every time I try and go onto jobs section, as I scroll down through the jobs the app glitches and won’t let me scroll or just keeps losing its place. ### 2/5 — Out dated, updates required… *2026-05-01, version 1.3.3* This app is in need of a solid update! Unable to view the job after receiving messages from applied jobs. Considering the importance of this app to its users, it needs to be updated. ### 3/5 — Availability *2026-04-23* Everything is good but every single time choosing your availability is so frustrating why don’t you make it fixed so we can set once and just apply job. We can always talk hours after talking with client. Why choose hours every single time. Let us just put our availability so that it comes up everytime when you apply for job then if you need then you can change no need to input everytime. **Developer response:** Thanks for taking the time to share your feedback. We have revised our job application form so independent support workers can now easily select and show their availability for a shift. This change makes it easier for support workers to connect with local clients who are ready to book support. You can find a full guide on our website here: https://mable.com.au/newsroom/product-nominate-time-slots/ and please reach out at https://mable.com.au/contact-us/ if you have any questions. ### 3/5 — Security & Notifications need improvement *2026-04-15, version 1.3.2* App needs multi-factor authentication as a priority. Also, since the latest updates, notifications have no information other than “Mable Notification” and when you click on the notification, the screen comes up “support hours details not found”. So not useful at all. Using iPhone iPhone 15 Pro IOS 26.4.1. ### 2/5 — Glitchy & unreliable *2026-03-29* The idea of the App is great, and the features are awesome - IF they were actually working properly. The Video Calling for the Meet and Greet keeps crashing / video not working for clients, not very intuitive. The jobs section keeps jumping and not always even showing up. Additionally, when writing messages within the app, the text glitches and is impossible to edit, wasting time. I hope you can get this sorted because, in theory, it could be a fantastic app. **Developer response:** Hi Dunlav. We’re sorry you’re running into these issues with the app, especially with things like video calls, messaging, and the jobs section not working as expected. We’d really like to help get this sorted for you. When you can, please email us at info@mable.com.auwith as much detail as possible, including screenshots, your account info, and your phone model. This will help our Product team properly investigate what’s going on. ### 3/5 — iPad use *2026-03-28, version 1.3.0* Would love if it was compatible with iPad. I’ve recently saved, bought an iPad as easier to carry around than my large old laptop. App said was compatible but very annoyed that it isn’t and doesn’t use the full screen. ### 2/5 — Glitchy as hell *2026-03-18, version 1.3.0* Mable on the laptop is fine but on mobile is is actually unusable. When someone shares a job listing with you, as a worker, when I click on 'see description' it just loads my invoices. I also applied for a job listing the other day and the person who put the job up didn't receive the application. I don't know what's going on but something needs to be fixed, super frustrating. ### 2/5 — Needs work *2026-02-16, version 1.2.0* I find the app glitches and freezes between functions and the user experience could be much more direct. ### 4/5 — Easy to use since update *2026-01-21, version 1.2.0* I wasn’t able to use the app before the update but now I can use it easily! ### 4/5 — Review *2026-01-19, version 1.2.0* Worst part about Mable is there is sooo many people applying for the same jobs so it’s near impossible to get any jobs. You’ve got to do it for the love and compassion of the clients not as a steady income that’s for sure. ### 3/5 — Apply for jobs *2026-01-18, version 1.2.0* Takes too long filling in times if you want to be quick to apply now so many people are applying ### 2/5 — Bad *2026-01-15, version 1.2.0* Spending too much time for loading the app. I wrote note while photos uploading on the old version. But now I have to do it separately uploading photos until finished then start writing, while I almost finished the note the app froze and closed itself. I cannot remember how many times i deleted the app and download again. It’s very frustrating. Because of this issue I do not want to submit my hours on the app. ## Most critical reviews (10 lowest-rated) ### 1/5 — Great Idea, Poor Service *2026-08-13* No access to Live Chat link via the app. Platform only allows communication via Live Chat and prevents supporters from calling on the phone number provided (automated call will hang up on you). Therefore, no Live Chat access - no opportunity to call Mable if you need support as a Support Worker. If you email or fill in the “contact us” form, no reply. I have messaged multiple times Andy have received no communication from them. I have submitted updated/renewed documents that have expired for them but I have not received any communication regarding whether they received it or how long the wait time was. I can’t work again until they approve the documents and it’s been over a week. And no replies to my messages and there is no way I can call them. Really disappointing service. My clients depend on my support and I depend on the income. Such a shame, I love the idea of the app and I have been able to help many people whilst growing as a supporter. Real pity the team behind it don’t care about its workers or clients. ### 1/5 — App won’t open *2026-07-08, version 1.3.7* Every time I try to log into my account using my details, the screen refreshes and takes me back to ‘log in’ or ‘register’. ### 1/5 — I can’t access *2026-06-05, version 1.3.5* Since I updated I haven’t been able to access anything. ### 1/5 — Worst customer support *2026-04-02, version 1.3.1* This company has the worst management I’ve ever come across. I have been emailing for months trying to recover over $600 owed to me From 2025. The finance department does not have a number and wont return my email. As a support who they make money off, this kind of treatment of their “employees” is disgraceful ### 1/5 — Doesn’t work *2026-03-22, version 1.3.0* Will not work since last upgrade. Opens up to the Mable loading screen and that’s it. ### 1/5 — App *2026-02-23, version 1.2.0* Can’t access it. Done everything, updated software, deleted old Mable app. Still nothing. ### 1/5 — It’s not working keeps freezing. It’s a waste of time this is not working app *2026-02-09, version 1.2.0* It’s not working keeps freezing. It’s a waste of time this is not working app ### 1/5 — App full of bugs and hangs *2026-01-08, version 1.1.3* It hangs often and have to rest mid applying for job. It always hangs when we are typing message and goes above a certain word limit. No solution just rest And type again ### 1/5 — It’s not working *2025-12-13, version 1.1.3* What’s the point of this app if it doesn’t allow to create an account? Reinstalled app three times, same mistake over and over again - unable to validate your email address. And the team behind this “app” calls themselves Developers? What a joke ### 1/5 — Unable to validate my email *2025-12-09, version 1.1.2* I was trying to sign up and keep on getting an error saying my email cannot be validated ## Most praised reviews (10 highest-rated) ### 5/5 — More simple *2026-07-02, version 1.3.6* More useful ### 5/5 — Freedom *2026-06-18, version 1.3.6* Loving the Mable experience. It has been an excellent platform to launch gradually into aged care. Mable is a perfect fit for my lifestyle. ### 5/5 — Payment communication *2026-06-11* Overall, the app is easy to use and helpful for managing clients. However, I would appreciate more timely and transparent payment information. Sometimes it is difficult to know exactly when payments have been processed or to access detailed payment records. Improved payment notifications and clearer payment tracking would make the experience much better for support workers. ### 5/5 — Great medium *2026-06-06, version 1.3.5* Super hassle free and user friendly. Great customer support too. ### 5/5 — Ms *2026-06-04, version 1.3.5* Love Mable ### 5/5 — Susan *2026-02-18, version 1.2.0* Fantastic I can look for jobs on the go & keep my skills up to date, as I understand the needs in the Mable Platform ### 5/5 — Great *2026-02-06, version 1.2.0* Thanks for the amazing app which allows me to seek jobs which fit me flexibly ### 5/5 — Good provider *2026-02-03, version 1.2.0* Very good support agency ### 5/5 — Positive Experience Working with Mable *2026-01-19* I have been working with Mable for over a year, and it has been a great experience. The platform has helped me find work close to my area, and the payment process is quick, easy, and straightforward. Invoicing is simple, and it’s also a great way to connect with new clients. Working through Mable has motivated me to keep improving my skills and to become more professional, as every client has different needs in their home. This allows me to adapt and offer the best support possible. Overall, I’m very grateful for the opportunity to work through Mable and highly recommend it. Leo **Developer response:** Hi Leo. We're glad you’ve had such a positive experience with Mable! It’s wonderful that finding work, handling payments, and invoicing has been easy and stress-free, and that you’ve had the chance to connect with new clients. ### 5/5 — Support work *2026-01-08, version 1.1.3* Enjoy working with people whom we love --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*