# Mabrey Bank — user reviews > 35 indexed App Store user reviews of Mabrey Bank by Mabrey Bank, rated 4.90/5 from 2,522 ratings. - Source: https://appshunter.io/ios/app/mabrey-bank/id1598174922/reviews - App overview in markdown: https://appshunter.io/ios/app/mabrey-bank/id1598174922.md - Rating breakdown: 5★ 2,323 · 4★ 131 · 3★ 31 · 2★ 11 · 1★ 26 ## What do users think of Mabrey Bank? Overall sentiment: positive **Pros** - 👍 Excellent customer service - 🚀 Intuitive and user-friendly app - 💡 Robust features and functionality - 🚀 Convenient mobile banking experience **Cons** - 🐛 Compatibility issues with older devices - 🐛 Frequent app crashes or downtime - 🐛 Remote deposit check recognition problems **Commonly reported bugs** - Login screen freezes - Inability to access online banking from any device **Most requested features** - Dark mode option - Improved check deposit experience - Enhanced transaction history and reporting ## Newest reviews (13 of 35) ### 5/5 — Banking with a smile! *2022-02-11, version 2.38.0* Love my Bank! I also like the upgrade! I have been backing with them over 30 years now! Great people! Amazing service! Always supper clean! Thanks for all you do to make my banking experience great! David Deal ### 5/5 — Great Bank *2022-02-04, version 2.36.1* Very customer friendly. ### 5/5 — Mobile deposit *2022-01-30, version 2.36.1* The last app had better capture on checks than this one. Thanks. ### 5/5 — Amazing *2022-01-28, version 2.36.1* Finally an app that matches the greatness of the bank! ### 5/5 — New app *2022-01-27, version 2.36.1* Not happy with new web site. Having trouble navigating through site. ### 5/5 — So convenient *2022-01-25, version 2.36.1* So far I’m super impressed with MabreyBank’s new app! I have three accounts, including a business, and love the ability to have everything in one place. The interface is intuitive and looks great. ### 5/5 — New Mabrey App *2022-01-25, version 2.36.1* The old Mabrey App worked well for me. So far this app looks like it will make more info accessible easier. Anxious to put it to use. ### 5/5 — New mobile app *2022-01-25, version 2.36.1* Much better app than last, really love the ease of everything. Great customer service. ### 5/5 — Great New App *2022-01-25, version 2.36.1* Much more robust than previous Mabrey Bank app. I love the ability to see previous transactions. Seems more user friendly as well. ### 5/5 — Love the new user layout *2022-01-25, version 2.36.1* I love the new look and it’s much more user friendly! 10/10 recommend! ### 5/5 — New App *2022-01-25, version 2.36.1* Wonderful improvement! ### 5/5 — User Friendly. *2022-01-25, version 2.36.1* Great apl ### 5/5 — Nice New Look *2022-01-25, version 2.36.1* The new app has a lot more functions and looks a lot better! I had no problems switching over. Good job Mabrey! ## Most critical reviews (10 lowest-rated) ### 1/5 — Worked fine until recently *2026-06-09, version 3.28.0* Up until recently, this app was okay. The UI was a bit clunky and confusing and the server was down not infrequently, but other than that it was fine. Recently, however, the app started requiring a new update for it to even open. That update will only download if your phone is on iOS 18, which my phone is incapable of downloading. So I literally cannot look at my balance/transactions unless I either buy a new phone or switch banks. Incredibly frustrating. ### 1/5 — wtf *2026-05-30, version 3.28.0* Wtf. It says requires update to work, but it doesn’t work on my phone anymore… ### 1/5 — 😡😡😡 *2025-10-30, version 3.17.0* Why do I have to buy a new phone to use the app? I was loving the app but now I can’t use it until I get a new app 😡😡😡😩😩😩😫😫 ### 1/5 — Can’t Access Online Banking from any phones or website *2025-01-19, version 3.18.0* I think I must be the only person who ever has a hard time accessing my online banking. I mainly want to see how much money I have in the bank, but my daughter also needs me to send her money from Zelle. When I try to use the Zelle app it says I have to go through my banking app. But my banking app is saying that it fails & I can’t sign in or leave any feedback on the app. I think it could be bc I sometimes upgrade my phone to a newer phone. Everything else always transfers over except for my Mabrey Banking app. My wallet works this time though. I don’t remember how I got my app fixed last time but I have 2 phones. One is a work cell phone but it can no longer access my banking info, but now my actual personal phone can’t access my banking app anymore either. It makes it really inconvenient for me. I see the review is 4.9 & obviously I’m the only one ever having issues. I’m not going to lie though bc sometimes it gets on my nerves. Maybe I’ll delete the app & put it back on again & see if that works. Maybe it wants me to change my info & I’m guessing it’s only good for one cell phone & no other devices. I can’t even access it from the webpage. It automatically sends me back to the failing app. ### 2/5 — Seems to be down a lot *2022-06-18, version 2.42.1* Lately I can’t get the app to work it is always down. I know it’s the software because my other bank uses the same one and so they are both down at the same time. Just frustrating. ### 2/5 — Trouble with Remote Deposit Checks *2022-01-29, version 2.36.1* Having trouble with the new App recognizing the endorsement stamp on the back of the check. And every time I try to submit this review it tells me that that nickname is already taken. ### 4/5 — Bank to bank transfers *2026-04-26, version 3.33.0* Could make money transfer from account to account should be automatic ### 5/5 — Trapper Dan513 *2025-11-10, version 3.28.0* I’ve been banking with the Mabrey for over 50 years and have always had excellent service ### 5/5 — EASY! *2025-06-25, version 3.24.0* Makes my life much easier! ### 5/5 — Mabrey Bank also known as Morris State Bank *2024-12-14, version 3.18.0* Tamy Hoyst is awesome. She has always given the best Customer Service. Tim Davis is an amazing president. I have banked at this bank for over 20 years. It wouldn’t be the same without those two folks. ## Most praised reviews (7 highest-rated) ### 5/5 — A Top Notch Bank! *2024-03-28, version 3.10.3* The service is excellent! The app is intuitive and very useful. I’m so glad I switched to bank at such an exceptional establishment. ### 5/5 — Good *2023-09-04, version 3.5.0* Great ### 5/5 — Kim Montgomery *2023-06-07, version 3.3.0* She set this app up for me and it’s the best app I have. Use it every day!😊 ### 5/5 — Best and friendliest bank in Oklahoma *2023-02-15, version 2.48.0* Always there for you with a smile ### 5/5 — Top Notch *2022-07-02, version 2.42.2* I especially like Mabrey because when I call, I get a person and they are so friendly and helpful! ### 5/5 — Mabrey Bank mobile app *2022-05-25, version 2.41.0* Mabrey continue to update their app making banking easier for their customers to make transactions at their fingertips ### 5/5 — Review *2022-03-30, version 2.39.0* I love this app! Thank you for great service! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*