# Mabuhay Miles — user reviews > 130 indexed App Store user reviews of Mabuhay Miles by Philippine Airlines, Inc., rated 1.50/5 from 331 ratings. - Source: https://appshunter.io/ios/app/mabuhay-miles/id1241754095/reviews - App overview in markdown: https://appshunter.io/ios/app/mabuhay-miles/id1241754095.md - Rating breakdown: 5★ 26 · 4★ 8 · 3★ 11 · 2★ 24 · 1★ 262 ## What do users think of Mabuhay Miles? Overall sentiment: negative **Pros** - 👍 Able to view miles **Cons** - 🐛 Login issues - 🐛 Unable to update profile - 🐛 Inconsistent functionality - 🐛 Crashes and freezes - 👎 Limited features - 👎 Poor user experience - 👎 Difficult to navigate **Commonly reported bugs** - Unable to log in - Cannot update personal information - Incorrect city/state options - Incompatible with non-US addresses **Most requested features** - Ability to redeem miles - Ability to book flights - Improved account management - Seamless integration with airline website ## Newest reviews (17 of 130) ### 1/5 — Non sense *2024-11-20, version 1.2.11* Can’t open an account says I already have one? Can’t retriever card number neither password it leads to 404 error page at anytime. ### 1/5 — Not worth it *2024-07-23, version 1.2.11* Do not download this anymore. There is nothing to do in this app. It only shows your miles BUT WILL NOT LET YOU DO ANYTHING. Waste of space and data. Will delete this app now. ### 1/5 — Worst app ever *2024-04-11, version 1.2.10* Very bad interface and can’t even go back to input my birthdate. Waste of time ### 1/5 — App doesn’t work *2023-12-09, version 1.2.10* App doesn’t work. Links don’t work ### 1/5 — Useless *2023-11-17, version 1.2.10* Zero meaningful functionality other than seeing your miles accumulation Has to be the worst airline App from anywhere ### 1/5 — Useless *2023-09-25* Can’t redeem miles here. And when you try to redeem miles, within 10 days, there’s a rush fee of almost php 4000! So bogus! Shows corruption behind it all. Typical! To call it “the heart of the Filipino” is totally shame. And a sham. ### 1/5 — Useless App *2023-09-22, version 1.2.10* Not friendly. It freezes! Useless app. 0 star ### 1/5 — Useless App *2023-06-09, version 1.2.7* What a useless app without any contents except your total miles accumulated. Nothing to say at all !! ### 1/5 — Updated Mileage *2023-05-18, version 1.2.7* I traveled to the Philippines on March 1, 2023 (PR0105) and back to USA on May 17, 2023 (PR0104). No earned mileage recorded yet to my account and I tried to enter my travels but to no avail! WHY? ### 1/5 — Mabuhay miles sucks *2023-05-15, version 1.2.7* They won’t even credit your earned miles. This program, this app and this airline are trash ### 1/5 — Needs Help *2023-05-11, version 1.2.7* Been waiting 4 days and my miles still hasn’t been applied to my total. Other then knowing current miles, app is useless. ### 1/5 — Can not use my points or app *2023-05-05, version 1.2.7* I can not use my points as you don't fly from the Philippines back and forth to the UK no more . So I am waiting for this as the app is useless to me at this time . I feel cheated . Out of my points unless you start flying from the UK again . Hurry up ### 1/5 — Why? *2023-04-09, version 1.2.7* Why create an app when it’s doing absolutely nothing? Waste time… ### 1/5 — Waste of Time *2023-03-26* Does Mabuhay Miles have technical experts to test their apps before releasing it to the public? If so, then maybe someone needs to be controlling the quality of the software. It’s very frustrating when there is an app that does practically nothing. Don’t waste your time loading the app. Perhaps because it’s free that’s why it’s a piece of crap, shame on the developers. I would rate it zero if its possible. One star is not warranted for this app. Don’t say I didn’t warn you. ### 1/5 — United States Minor Islands , what ??? *2023-03-13, version 1.2.7* I was trying to enroll and the USA location is messed up 😭😭😭😭😭 pls inform your app make to fix it . It’s terrible ### 1/5 — This app is pointless. Can’t book a flight. *2023-02-12, version 1.2.7* There are no offers in the app. You can’t book a flight. How are you supposed to use the Miles? ### 1/5 — PAL App *2023-02-03, version 1.2.7* Not user friendly. Please update or ugrade. ## Most critical reviews (10 lowest-rated) ### 1/5 — Useless bc can’t log in *2025-08-21* This is so typical. I can’t get a job interview but someone is getting paid to supervise a product that is totally useless and all they need to do is read all the reviews saying it doesn’t work and fix it. Typical idiots ruining the world one little thing at a time. ### 1/5 — Cannot login *2025-07-09, version 1.2.17* PAL needs to find better developers to create a good working App ### 1/5 — Upgrade version has login problems *2025-07-01* This app upgrade has many bug to be fixed first before releasing it. In my case me and my family members cannot log in since after this upgrade a month ago up to now. Called customer service on phone after I cannot log in so many times and even change password as instructed. This does not even deserve a 1 star rating. I hope they get it right with all the bad reviews that they are getting. ### 1/5 — ? *2025-06-19, version 1.2.17* Can’t open the app.tried so many times…. ### 1/5 — Unable to login *2025-06-18* I don't know why I'm unable to login to manuhay miles app. I've reset my password many times it just keep saying something’s wrong. But when I don't have the same issue when logging in to PAL website (I have the same password). I wanted to be able to see my credit through mabuhay miles app! ### 1/5 — Complete garbage *2025-06-08, version 1.2.17* Doesn’t even work anymore at all. Logged me out and I can’t log back in. ### 1/5 — Useless *2025-04-15, version 1.2.17* Doesn’t have any functionality at all. All it does is show a picture of your card. What is the point? ### 1/5 — Stupid app *2025-03-03* So hard to navigate,if you want to edit you cant edit the top coz theres is no way you can click it. You end up cancelling and start all over again. Also forgot pw for my mom yet it causes error .its useless ### 1/5 — Fraud *2025-01-22, version 1.2.11* PAL purposely makes it non-functional so you cannot use your Mabuhay Miles. Typical PAL’s nefarious ways. ### 1/5 — Horrible app *2024-12-21, version 1.2.11* I tried to register for mabuhay miles and it wouldn’t let me. It asked for our city - it didn’t exist on the list. I tried several different things but I found it impossible. ## Most praised reviews (10 highest-rated) ### 5/5 — app review *2018-08-11* App is unfriendly to user. A lot of glitch is noted and not fully operational. PAL has to develop a more intelligent App and don’t be late as your plane schedules do. ### 3/5 — Earning Miles *2023-04-12* Doesn’t allow me to use my address in the USA to create my account. I wanted to start earning miles with PAL as I’ve used them before and had good service. ### 3/5 — Needs an update *2022-12-07* Site is buggy Often have to log on every time I open the app Kindly have the option to move card into the e-wallet ### 3/5 — Not recognizing global address *2018-07-06, version 1.1.1* I can’t choose my right city and my postal code because the app doesn’t allow it. There’s a drop down menu of cities per country but not complete. And it only wants a postal code that is numeric. In Canada, our postal codes are alphanumeric. So I can’t enter the right address. ### 2/5 — Info entered by users get changed *2024-06-13* We have entered the correct info ie the state region but defaults to Alabama- being the first option. Changed it many times, logged out, logged back in, closed & reopened the app and again showed Alabama-- unchanged. ### 2/5 — Needs Work *2023-03-08, version 1.2.7* I gave it two stars because I felt sorry for it, it really is kind of a one star app. ### 2/5 — Mabuhay App *2022-12-22, version 1.2.7* Not so user friendly 😔 ### 2/5 — Unable to reset acvount *2020-06-29* I have been dealing with this problem for the past 3 years now. Everytime, I cannot login to my account. It will not recognize my card number or my password. I did password change Several times and change the email, still unsuccessful. Also, contacted Customer Service but was told to change in the Main office! How realistic is that...to visit an office in Manila? This does not happen with other airline website. ### 2/5 — Missing the most important thing *2020-01-30, version 1.1.1* Where’s the feature where we can redeem miles? After all, that’s what we have signed for. ### 2/5 — Not Functional *2019-03-02, version 1.1.1* This app should add booking using your miles. Information is very limited. This app needs a Lot of improvement. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*