# Macadam, The Step Counter. — user reviews > 1,458 indexed App Store user reviews of Macadam, The Step Counter. by PRODUKT BCN INTERACTIVE SL, rated 4.80/5 from 14,129 ratings. - Source: https://appshunter.io/ios/app/macadam-the-step-counter/id1633296501/reviews - App overview in markdown: https://appshunter.io/ios/app/macadam-the-step-counter/id1633296501.md - Rating breakdown: 5★ 12,314 · 4★ 1,368 · 3★ 231 · 2★ 65 · 1★ 151 ## What do users think of Macadam, The Step Counter.? Overall sentiment: mixed **Pros** - 👍 Fun and rewarding - 🚀 Easy to use - 💰 Earns real money - 🏃‍♀️ Encourages physical activity **Cons** - 🐛 Tracking issues with steps and games - ⏱️ Slow to earn rewards - 💸 Difficult to reach payout thresholds - 🔍 Poor customer service responsiveness **Commonly reported bugs** - Steps not registering correctly - Game rewards not being credited - App freezing or crashing - Accounts being deleted without permission **Most requested features** - Automatic step tracking and conversion - More ways to earn coins beyond walking - Lower payout thresholds - Improved customer support ## Newest reviews (14 of 1,458) ### 2/5 — Ad watching app *2026-09-04, version 8.9.0* After 50 days I have 13,000 coins, yet you need 45,000 for £20. Unless you play games or do surveys, you won’t be able to cash out for a long time. Ads now play when I validate my steps even when I don’t click double my coins (I don’t click because sometimes the ad plays but then it says I can’t have the extra coins due to an error). The slot machine freezes half the time. Challenges have ramped up to “play two new spots” which is hard in a small town. App also drains your battery. ### 4/5 — One problem *2026-09-02, version 8.9.0* When I’m watching an ad to play the jackpot it will play, but then it will freeze and not let me play ### 3/5 — Trustworthy and Not trustworthy *2026-09-01, version 8.9.0* The apps that pay you to walk is not something that you should trust immediately. For apps like these it would take you atleast a million steps to actually earn a few measly cash ### 2/5 — jackpot *2026-08-30, version 8.8.0* the jackpot machine is broken. cant even skip some of the ads (especially the atlas earth ones) and even if i do get a skippable ad sometimes it doesnt let me press the button to get the reward and the screen is just frozen unless i close out and reenter the app. ### 3/5 — Shamsa *2026-08-29, version 8.6.0* Great ### 5/5 — Easy *2026-08-29, version 8.6.1* Love it easy to use ### 3/5 — Não testei ainda *2026-08-28* Oiii quero saber como consigo enviar o dinheiro, pra minha conta eu não sei, como fazer se alguém ou o próprio app, me responde me fala como pegar meu dinheir **Developer response:** Oi Pyetrin148! Agradecemos por compartilhar sua dúvida. Para enviar dinheiro para sua conta, você pode acessar as opções disponíveis no aplicativo. Recomendamos que utilize a seção de suporte dentro do app. Assim, você encontrará orientações detalhadas e poderá esclarecer suas dúvidas de forma mais eficiente. Estamos aqui para ajudar e queremos que você tenha uma ótima experiência com o app! Macadam Team 💛 ### 5/5 — Cashout *2026-08-28, version 8.8.0* Super tari, am avut o experienta foarte frumoasa, la nivel gold am reusit sa scot cei 120€ in mai putin de 3 zile 🙏🏻❤️ ### 5/5 — Bem *2026-08-28* Obrigada **Developer response:** Olá! Agradecemos sinceramente pela sua avaliação positiva! É maravilhoso saber que você está satisfeita e que está colhendo os benefícios do nosso aplicativo. Continue aproveitando sua experiência! Equipe Macadam 💛 ### 5/5 — Code parrainage : ATP5AB *2026-08-27* Avant de commencer je laisse mon code de parrainage: Gagne de l'argent en marchant avec Macadam ! Télécharge l'app et utilise mon code ATP5AB Avec : 1000 points pour vous et 500 points pour moi n'hésitez pas et merci à vous je vous laisse avec l'avis : L'application est vraiment bien, le principe, pour ceux qui ne connaissent pas, est de gagner de points au bout d'un certain nombre de pas, qui pourra ensuite être soi, donné à des associations, soit planter des arbre ou finalement avoir de l'argent/ gagner des cadeaux (Tout dépend de votre choix). Je trouve que cette application est vraiment bien, l'interface est très esthetic et belle. Ergonomique et facile d'accès pour tous. Sans trop d'informations parasites. Des petit défis ou pubs (facultative) sont là et une fois réalisé font gagner des points. Il n'y a aucune pub qui gêne l'utilisation de l'app. Petit bémol il faut valider ses points tout les jours. On ne gagne pas très rapidement des points et il faut beaucoup marcher mais elle reste l'app la plus rentable de celles que j'ai utilisé. (Si vous ne savez pas comment utiliser le code de parainage : allez dans les réglages et cliquer sur j'ai un code vous avez 2jours après votre inscription pour l'utiliser) **Developer response:** Bonjour ! Merci beaucoup pour votre retour détaillé et enthousiaste ! Nous sommes ravis que l'application vous plaise et que son interface vous séduise. C'est génial que vous appréciez le concept de gagner des points tout en marchant, et nous espérons que vous continuerez à profiter de vos défis et à récolter les récompenses. Macadam Team 💛 ### 5/5 — Comece com 500 coins *2026-08-26* Use o cód ZK384F e já comece com 500 moedas. Esse app é ótimo para qualquer tipo de pessoa, principalmente para aquelas que se movimentam todos os dias! **Developer response:** Olá! Agradecemos imensamente por compartilhar seu feedback positivo e pela dica do código! É maravilhoso saber que o app está te motivando a se movimentar diariamente e trazendo benefícios para sua saúde. Continue firme e aproveitando cada momento! Macadam Team 💛 ### 5/5 — App sensacional *2026-08-26* Seja saudável e ainda ganhe por isso. Para ganhar moedas já adicione meu código: 7MGZAJ **Developer response:** Olá! É maravilhoso saber que você está aproveitando a experiência e se sentindo motivado a adotar um estilo de vida saudável enquanto ganha recompensas! Agradecemos muito pelo seu feedback e pela dica do código. Continue firme e colhendo os benefícios positivos! Macadam Team 💛 ### 5/5 — Ver ser Macadam *2026-08-26* Muito boa, ganhar dinheiro apenas caminhando **Developer response:** Olá! Que alegria saber que você está gostando da experiência e aproveitando os benefícios de caminhar para ganhar dinheiro! Agradecemos muito pelo seu feedback e por compartilhar sua satisfação. Macadam Team 💛 ### 4/5 — I walk, I earn *2026-08-25, version 8.8.0* If I participated in more of the surveys and games, I would earn more. But as it is I walk, I do the challenges sometimes, and I earn. I haven’t cashed out yet, but could. ## Most critical reviews (10 lowest-rated) ### 1/5 — Only 1 star because of app glitches!!! *2026-09-03, version 8.9.0* Edit: I have received a message asking my contact support but it’s still telling me that I need the latest update but I have not got the option to update so it’s useless and you obviously didn’t read what I wrote previously 🤬 I tried to report 2 glitches on the slot machine but the bot told me that I needed to update to the latest version so I went to the App Store and according to that I am on the latest version because it only says open and not update!!! If the glitch keeps happening then I will delete this app which is a shame as I am enjoying it apart from the glitches!!!! If the glitches are fixed then I will update my stars! ### 1/5 — Awful withdrawal system and worse customer service *2026-09-03, version 8.9.0* Used Macadam for over a year finally reached a £30 balance, I waited for the 9:30 advertised slot and attempted it twice at 9:30 but both attempts produced an error, support then blamed an earlier 9:28 click despite there being no rule stating that clicking before opening time would affect withdrawal, I was then told to wait another two weeks. Even more frustratingly, support told me if I fail after the required attempts “we will make sure to find a solution for you” I did fail because their own system errored, contacted support for the solution and this is apparently try again in two weeks and then we can help you, why not today? I also use We Ward another walking app and their withdrawals was simple and instant, Macadams excuse was “we have lots of users” so do many other apps and they manage just fine, after a full year of using macadam this was a terrible experience and an awful way to treat a regular user, Terrible withdrawal system and even worse customer service. ### 1/5 — Fix the Jackpot Express! *2026-09-02, version 8.9.0* Interminable spinning ain’t it. Sort it out. ### 1/5 — Only 1 star because of app glitches!!! *2026-09-01, version 8.9.0* I tried to report 2 glitches on the slot machine but the bot told me that I needed to update to the latest version so I went to the App Store and according to that I am on the latest version because it only says open and not update!!! If the glitch keeps happening then I will delete this app which is a shame as I am enjoying it apart from the glitches!!!! If the glitches are fixed then I will update my stars! ### 1/5 — Easy to earn points but unable to redeem the points *2026-08-31, version 8.9.0* It is no doubt a good app for earning step points, but without a good way to redeem those points, they are all useless. ### 1/5 — Honteux *2026-08-27, version 8.8.0* J’ai manqué deux jours dans ma série mes depuis hier je ne peux pas confirmer mes pas car l’écran figé et m’oblige à payé 1000 coin pour dégeler ma série étant donnée que je n’ai plus de glace ### 1/5 — Can no longer cash out! Don’t download! *2026-08-24, version 8.8.0* Now they have a “slot” system where you have wait until a certain date and time to get gift cards, had enough points and tried to get one half an hour after they opened up but they were ALREADY “out of stock” and told me I had to wait another week for it to open up again. Used to be able to cash out easily but now they won’t let you! Don’t waste your time on this app! ### 1/5 — Scam!! Avoid!! *2026-08-24, version 8.6.1* So, Macadam has apparently become complete scam, a fraud. They now only allow you to cash out once a week, and any attempt to redeem points just doesn't work. I logged in mere *seconds* after the redeem time hit, and couldn't get a chance. This criminal behavior, and this app should be banned. ### 1/5 — DON’T WASTE YOUR TIME!! *2026-08-20, version 8.6.1* It takes months to even be eligible to redeem points and support will not help fix your issue when there are tech issues. The only thing I liked about the app was the interface and that it has less ads than most of the other walking apps. Ultimately I used the app consistently for 3 months averaging 7k steps/day and I wasn’t anywhere near the redemption threshold for a reward. After the app glitched and didn’t give me my points and I lost my streak and support was no help, I deleted the app. Also the streak repair cost way too many coins for how many you can even earn in a month. ### 1/5 — Impossible to redeem rewards *2026-08-17, version 8.6.1* I am updating my review to one star, since in recent weeks the app has made it impossible to redeem any rewards. They only have an open period one time per week to withdraw coins, and in that period I tried several times leading up to the window to withdraw, only to receive “Error” messages and have the window update to 7 days in the future after about 5 seconds. The developers need to resolve this for anyone to be able to gain any value out of using this app. I have over $120 in cash out rewards pending and can’t redeem any of it, and the idea that users have to bend their entire schedules around a 5 second window once per week (only to still not be able to redeem anything) is ridiculous. Please fix this asap. ## Most praised reviews (10 highest-rated) ### 5/5 — Great Looking App *2026-09-06, version 8.9.0* I have bee on Macadam for 9 months and I have been logging my steps and collecting coins daily. My step count is high but compared to some other walking apps the pay was really bad so I was logging intermittently. The app has rapidly improved and is now going in the right direction as there are levels and leagues. If you are a pay for free person please not that you have to get to silver status to get any money out of the game and at Silver you can only withdraw via bank transfer which is on an allocated day. I mean what the ….. I really appreciate the recent changes but new users please note it’s not that easy to get rewards quickly unless you work the system. It has taken me 10 months of solid walking to get to Silver and the app still needs you to log in at a date and time to get your rewards out via B transfer. THE APP LOOKS GREAT THOUGH IN TEEMS OF GRAPHICS ITS THE BEST OUT THERE. ### 5/5 — Better than Biscuit *2026-09-04, version 8.9.0* Was on the Biscuit dog walking app since it started, however they started trimming bits off and charging more for it, so decided sadly to call it a day. Someone pointed me towards Macadam as an alternative, and I’m glad they did. Has great features, isn’t pushy and a great incentive. Only drawback is it’s going to take a while to get to silver, but that’s all part of the motivation they provide I guess! 5 stars from me. ### 5/5 — Quite a good app tbf *2026-09-03, version 8.9.0* I can't even lie it's that good of an app I don't think I have any complaints. I've been encouraged to walk more and more recently just because of this app and the fact that it combines play and win type content with spin to win and walk to reward and more in one app just eases my life knowing I don't have to have 20 apps to enjoy a good buck and having all of them convert into the say Coin makes enjoying the app and gaining the rewards a lot quicker would recommend x ### 5/5 — Fab *2026-09-03, version 8.9.0* Boosts me to push for more steps every day! X ### 5/5 — Macadam *2026-09-03, version 8.9.0* Très amusant et agréable à jouer ### 5/5 — Great but I’m reviewing because I can’t contact support *2026-09-03, version 8.9.0* Great app, been using for a while now. But Jackpot Express is broken and Support are broken! Since the last update Jackpot Express is only working 1 out of two goes. First, watch ad, play. Second, watch ad, button doesn’t work. Will work on third attempt, not on fourth. I tried to contact support about it through the “send us a message” option, but it says I’m using app version 8.6.1 and can’t use support chat until I update the app. I’m using version 8.9.0 according to the App Store. I cannot find an option to contact support through the app website. ### 5/5 — Nice 👌 app *2026-09-02, version 8.9.0* Great 👍 app I am enjoying ### 5/5 — Walking Daily *2026-09-01, version 8.9.0* This app is so much fun! STILL FUN! ### 5/5 — Almost Perfect *2026-08-30, version 8.8.0* I love the design and simplicity of the app. Using it feels cozy and simple and the Macadam Spots encourage me to explore new places and change my routes. The events are awesome as well and provide a fun goal to work towards by collecting event items on the map. I have a few issues and suggestions that I would also like to share. Firstly, the map feature does not seem to automatically pick up coins even when the app is open which is a bit frustrating since it causes me to be looking down at my phone more than I would like. Secondly, I am an inline skater and unfortunately inline skating barely gets counter for steps compared to walking and running. It would be awesome if there were ways to get steps for other activities like cycling, skating, etc. Overall I really enjoy the app. It encourages me to get outside more and makes me feel rewarded for doing so. ### 5/5 — Macadam *2026-08-29, version 8.8.0* Seems great so far --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-09.*