# Maccaron skincare shopping — Shop with skincare community

> Online beauty shopping app for Korean and global skincare, makeup, and haircare. (iPhone/iPad app by MACCARON INDIA PRIVATE LIMITED.)

- Source: https://appshunter.io/ios/app/maccaron-skincare-shopping/id1545087223 (this page in markdown: same URL + `.md`)
- Developer: [MACCARON INDIA PRIVATE LIMITED](https://appshunter.io/developer/1475080522)
- Category: Shopping, Lifestyle
- Price: Free
- Rating: 4.40/5 from 105 App Store ratings · 61 written reviews indexed
- Age rating: 12+
- Requires: iOS 15.0 · 157 MB
- Languages: American English
- Released: 2021-01-12
- Data updated: 2026-09-02
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/maccaron-skincare-shopping/id1545087223/reviews.md

## What is Maccaron skincare shopping?

Maccaron is a one-stop beauty shopping app in India for all Korean Skincare including Global Beauty Products for women and men, accessible anytime and anywhere. Shop from a wide range of 100% authentic products sourced directly from award-winning Korean brands.

YouTube: https://www.youtube.com/c/Maccaron
Instagram: @maccaron_beauty



Why Maccaron Beauty Shopping App?


You can enjoy Korean Beauty products, You can enjoy Korean beauty products, available exclusively on our app and not in India or on any other app. No Hidden charges, No Custom Fees. Pan India Delivery. Just Download the Maccaron App now or visit Maccaron.in!



Enjoy hassle-free online shopping. Get Flat 10% OFF on First order. Earn M-points and get Authentic K-Beauty products as free


Cosmetics: Buy cosmetics online at the best & lowest prices & avail discounts with India's No. 1 beauty shopping app. Browse here from top korean cosmetics brands.


Skin care: Buy creams, serum, toner, essence, lotion, moisturisers, mask sheet, facial cleanser, lip balms, sunscreens and much more from Maccaron online store. Try vegan and cruelty free brands. You can have sunscreen & protection, skin lightening & pigmentation products also to get protected from bad UV rays and sun damage. We have brands including COSRX, dear Klairs, goodal, benton, Isntree, Beauty of Joseon, Axis-Y, Etude, and etc.


Makeup products: Browse through our makeup brands to shop for your favourite lipsticks, lip tint, mascaras, lip glosses, eyeliners, foundations, and etc. You can also buy a makeup tool and kit of your favourite. brands including Clio, Missha, etude house, peripera, and apieu. Discover makeup brushes, applicators, sponges, cosmetic devices, skincare tools, accessories and more!



Hair Care: Shop hair care products. Break-up with split ends, hair fall, dandruff, frizzy/dry hair with our wide variety of shampoos, conditioners, hair oils & creams available. Browse here from top brands including Farmstay, Pyunkang Yul, Aromatica, Dr.forhair, Miseenscene, CP-1 and many more top hair care brands.


Mom & Baby: Shop online Maternity care products brands including Atopalm

Bath & Body: Get the coolest bath & body products for daily use from brands including Atopalm biotique, mamaearth.


Men's Store: Shaving creams, beard trimmers, hair care, wellness & gift offers for men. brands including The Man company

Vegan and cruelty free: Check out some of the best organic beauty products available online at our natural make up & skin care store. Check out here a wide range of vegan and cruelty free, Dear, Klairs, Kahi, Benton, COSRX, Isntree, Beauty of Joseon, and many more.


Fragrance: Premium perfumes & colognes for men & women from top brands such as ajmal and sons.


Skincare community: You can ask and share all about skin care routine, skin type, skin concern, tips and ingredients including vitamin c, hyaluronic acid, AHA, BHA, PHA in our exclusive community.


K-pop Store: We are the first Indian k-pop online store with huge varieties of bts goods from BTS Album, and goods including Toothbrush, Popsockets, Keychain, Finger Strap, from your favourite K-pop star.


Stay updated with all the latest and new arrivals available at the best price in India. Explore various categories of products for hair care, skincare, makeup, personal care and more for men and women.


Great offers, freebies and deals everyday. Shop safely and easily with us and get healthy, and glowing skin.

Get your order delivered at your doorstep with fast shipping & one-click payment.

Download the No.1 K-beauty App in India and enhance your online shopping experience with best skincare products, beauty tips and amazing discounts.


Payment Method: Safe, easy and secure payment options via UPI, credit/debit cards, net banking, cash on delivery, mobile wallets and reward points.

## Key features

- Shop authentic Korean beauty products
- Wide range of skincare, makeup, and haircare
- Exclusive products not available elsewhere in India
- Pan-India delivery with no hidden charges
- Earn M-points for free products
- Skincare community for tips and advice
- Vegan and cruelty-free options

## Recent user reviews (10 of 61)

All indexed reviews: https://appshunter.io/ios/app/maccaron-skincare-shopping/id1545087223/reviews.md

### 1/5 — Fake products

*2026-08-13*

When the Maccaron app was new, I had a very good experience and ordered TIRTIR cushion foundations from them several times. However, when I ordered last-to-last month, the product felt noticeably different—the fragrance was unusually strong, the cushion was hard instead of soft, and the TIRTIR logo on the cover started fading after just 1–2 uses, unlike the TIRTIR products I had purchased previously. When I finally complained, I was told that it was too late to raise the issue. I understand that I should have reported it earlier, but since it was a Buy One Get One Free offer, I had stopped using the product and was unsure how to raise a complaint. I later regretted not noticing the differences sooner. Customer service then asked me to provide a picture of the opened box and the barcode, which I had already discarded. This experience has taught me to record the entire unpackaging process whenever I receive an order. Overall, it was a very disappointing experience. Although Nykaa currently does not have the same offers, I prefer ordering from them because at least I know the products are genuine.

**Developer response:** Please accept our sincere apology. We are very sorry to know about your experience with us. Please let us know your order number or email ID using this link https://maccaron.in/en/account/customer-care/, and we promise to resolve this quickly.

### 1/5 — Worst customer support

*2026-05-23*

I used to love ordering from this app despite facing some issues time to time… but this time it’s too much. Its been more than two month since I ordered a moisturiser and there’s not a single update. I ordered in bulk and i got half of the items and half got canceled on its own without any calls from the delivery team or anyone. This app doesn’t have any customer support no. So the only way to reach out to them is through emails. And God knows how many emails I’ve already sent them, yet every time i just get the automated system mail “sorry for the inconvenience, our team is looking into the issue”. And at this point I’ve given up on the hopes of getting the product delivered…
But if you’re still looking forward to order from this app it’s better if you do COD, so that if u get the item.. well and good, and if you don’t get the items, not your loss..

**Developer response:** Please accept our sincere apology. We are very sorry to know about your experience with us. Please let us know your order number at support@maccaron.in, and we promise to get this resolved quickly.

### 1/5 — Package not delivered and denied taking responsibility.

*2026-03-24*

I placed and order for the first time and i just got the last email about order being dispatched, I had went to my grandmas place for a few days and in between there were no delivery calls or anything as such. I live in a gated society where the delivery personnel needs approval to enter the premises and neither did i receive that. When I realised it’s been long I checked the app and it showed delivered 9 days ago, i checked at the reception no entry. I raised this concern over the email and guess what the support replies,  we regret the inconvenience but since it’s been more than 5 days we can’t do anything about it. Like seriously, do you guys think we earn money for free, i purchased it from my hard earned money and you guys don’t even investigate where my parcel was even delivered or not delivered? Pathetic seriously never ordering again and whoever’s fault it was if you think there is no karma will see about that.

**Developer response:** Please accept our sincere apology. We are very sorry to know about your experience with us. Please let us know your order number at support@maccaron.in, and we promise to get this resolved quickly.

### 1/5 — Total Letdown Customer Service

*2025-11-26*

I had one of the worst customer service experiences with this app. My order arrived in multiple packages without any clear information, and one item was missing. When I contacted support, all I received were bot-like, copy-paste responses asking for photos and videos—something impossible to provide when I didn’t even know which package would contain the missing item.
Instead of helping, they kept repeating the same script and offered zero real assistance. As a customer, I shouldn’t have to predict issues or record videos in advance just to prove that something went wrong with their delivery process.
I’m extremely disappointed with how unhelpful and robotic the support team is. The whole experience felt careless and frustrating.
Please improve your customer support—it’s badly needed.

**Developer response:** Hi, please accept our sincere apology. We are very sorry to know about your experience with us. Please let us know your order number at support@maccaron.in, and we promise to get this resolved quickly.

### 1/5 — Missing product in a package. No accountability.

*2025-11-11, version 3.78.0*

My faith in this app has over the last few months gone from best to worse ever. While i ordered 2 products from this app with freebies, only one product was delivered with the freebies, although the bill was delivered for both the products along with the package! Ofcourse it is a prepaid package, so now who do i call for this callous service! Ofcourse there is no customer care number either. There is only email. You need to get my other product delivered to my address for which i have paid already. Figure it out and send my product to my address dude!

### 5/5 — Scammed or if this is the process

*2025-08-13, version 3.70.1*

I just placed an order on my product under MGS n after asking my Adhaar and after being done they said they’ll send me a confirmation for the order and now when I enter there’s nothing on my ordered page nor the customer service is working and plus idk if this is a scam or not becuse I was recommend this app by my friends and now I feel like I’ve been scammed … (THIS IS TO INFORM YOU MACAROON APP SELLERS , if I find out I’ve been scammed n my money not returned trust me I’ll sue u at any cost ) 😕

### 4/5 — Glitch

*2025-07-17, version 3.66.0*

I’ve been using Maccaron since months now and I really love the app. I can find all the k-beauty products I need. Even though the delivery time is a bit late, I’m fine with it. I really love Maccaron! But for the past few days, my app is not working. There’s only a banner visible in the home page and nothing else even though my network is fine. Please look into it properly. I even sent a message with the screenshot and screen recording of the glitch but there’s no response in my gmail. I really need it fixed asap.

### 1/5 — Scam Alert!!! Damaged Product & No Response from Maccron Beauty

*2025-05-20*

I had a terrible experience ordering from the Maccron Beauty app. I bought a Peripera eyeshadow palette, and when it arrived, it was completely damaged. I immediately reached out with photo proof and asked for a refund or exchange. Instead of helping, they told me to contact their email support, which never replied. I even messaged 7–8 different Maccron Instagram accounts, and not a single one responded.

The complete lack of responsibility and customer service is shocking. It’s unacceptable for a brand to ghost their customers after delivering a broken product. I’m warning others so they don’t fall for the same unprofessional service. If you still choose to buy from them, make sure to use cash on delivery—don’t trust them with your money.

If they think staying silent will make this go away, they’re wrong. I won’t stop until this is resolved. Do better, Maccron Beauty.

**Developer response:** Hi, We're extremely sorry for the experience you’ve had. This is not the service we aim to provide. If you've already mailed us at support@maccaron.in, kindly share your ticket ID here so we can escalate this for quicker action. Your feedback is important and helps us do better. Love, Team Maccaron ❤️

### 3/5 — Insincere

*2025-05-15*

I’ve ordered quite a few products from the app. And so far they’ve delivered without any issues. However, on one occasion I received an incomplete order. I emailed them saying a product is missing and sent them the proof (receipts and everything). And what came next literally boiled my brains!!! This son of gun app mailed me back saying they’ve done their “quality checks” and sent everything. So I’m here thinking woah I didn’t know I was getting dressed up nice today to be called a liar?! Not even my toxic ex behaved that way. An apology or feasible options offered would be a good way to go . But man the lack of sensibility on this app has me sympathising with it. I liked this app once, loved it most times but now…it’s wedged between my buttcheeks.

**Developer response:** Hi, we're truly sorry to hear about your experience we never intend to make our customers feel unheard or disrespected. We understand how frustrating this must. We'd like to recheck the case on priority. Please email us again at support@maccaron.in with your order details so we can resolve this the right way. Love, Team Maccaron ❤️

### 1/5 — Excellent App for Practicing Patience and Losing Money!

*2025-05-13, version 3.59.0*

Absolutely terrible experience. I placed an order in April, and it’s been over a month with no delivery and no proper update. I’ve emailed the team multiple times and all I get is the same copy-paste response: “Sorry for the inconvenience.” No one seems to care or take responsibility.

This level of customer service is beyond frustrating—it’s unacceptable. They’ve taken my money and disappeared. If you value your time, money, and peace of mind, do NOT order from this app.

Save yourself the stress. This has been one of the worst online shopping experiences I’ve ever had.

## Frequently asked questions about Maccaron skincare shopping

### What kind of products can I buy on this app?

You can shop for a wide variety of authentic Korean and global beauty products. This includes skincare items like creams, serums, toners, and sunscreens, as well as makeup products such as lipsticks, mascaras, and foundations. The app also offers haircare products, bath and body items, and fragrances.

### Are the products authentic?

Yes, the app guarantees 100% authentic products sourced directly from award-winning Korean brands. They emphasize that these exclusive Korean beauty products are not available in India or on any other app, ensuring genuine quality.

### What are the benefits of using this app for shopping?

The app offers hassle-free online shopping with no hidden charges or custom fees. You can get Flat 10% OFF on your first order and earn M-points to redeem for free authentic K-Beauty products. It also provides pan-India delivery.

### Can I get help with skincare advice?

Yes, the app features an exclusive skincare community where you can ask and share information about skincare routines, skin types, concerns, tips, and ingredients. This allows users to connect and learn from each other's experiences.

### Is this app available for all users in India?

The app is designed for users in India and offers pan-India delivery. It caters to both women and men, providing a comprehensive beauty shopping experience accessible anytime and anywhere within the country.

## Version history (last 5 releases)

### 4.6.1 — 2026-08-19

Bug Fixed

### 4.5.1 — 2026-08-13

Bug Fixed

### 4.4.3 — 2026-08-11

Bug Fixed

### 4.2.1 — 2026-08-04

Bug Fixed

### 4.1.7 — 2026-08-03

Minor Update

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*
