# Mackie Thump Connect 2 — user reviews > 53 indexed App Store user reviews of Mackie Thump Connect 2 by Loud Technologies, Inc., rated 1.89/5 from 61 ratings. - Source: https://appshunter.io/ios/app/mackie-thump-connect-2/id1585895425/reviews - App overview in markdown: https://appshunter.io/ios/app/mackie-thump-connect-2/id1585895425.md - Rating breakdown: 5★ 6 · 4★ 2 · 3★ 5 · 2★ 4 · 1★ 40 ## Newest reviews (11 of 53) ### 1/5 — Unstable *2024-03-29, version 1.2.0* Never connects properly. ### 1/5 — Worst application *2024-02-23* No connect or sometimes ### 1/5 — App won’t connect *2024-02-08, version 1.2.0* As with legion of frustrated comments here I can pair my iPhone 14 Pro Max to speaker but the app won’t connect ### 1/5 — Very poor... *2024-01-26, version 1.2.0* Doesn’t connect at all..!! Very disappointing..😡 ### 1/5 — Pains me to say *2024-01-16, version 1.2.0* Initially, I was a huge advocate of Mackie products because they seem to work favorably well and we’re not bank busters, but when I got to the Mackey Gump, my opinion changed dramatically. First will address the defects in my Mackie Thump Go. Originally purchased in late December. It was only recently that I was able to set it up because Mackie does not provide you with any documentation instruction manuals or anything like that. They are online. If you’re online they can be downloaded if you’re able to download and of course you can print if you have a printer. I don’t have a printer. My Internet is spotty at best and I couldn’t download them because I’m operating on the Apple iOS. When I set it up today using My also recently purchased Mackie pro effects 10 and played the first chord of my guitar. It sounded as if the whole thing was going to come apart. There was obviously something wrong with the speaker it rattled, and was only producing maybe a quarter of the value that one would expect, fortunately the retailer I purchased it from was very kind and swapped it out. And I started searching for all the manuals that are referenced in the main manual, which I can only read online and lo and behold. There’s several of them. The one that I still haven’t found is the one for this ridiculous app in the main manual it makes reference to the fact that the, Thump Connect 2 is an intricate part of the thump go and is a necessity. If you want to use it, you need to use the Thump Connect 2 reference guide they say this is if you know it’s right there in front of you it’s not anywhere I looked on the webpage. I looked on this general Internet, nothing.Maybe I’m old maybe I’m crotchety, but this kind of customer service just pisses me off and I will not be doing business with Maggie again in the future so let mine pay your lesson. Don’t even bother with Mackie. It’s not worth the headache and a is going to treat you that way they’re not worth dealing with. ### 1/5 — Love the speaker HATE the app *2023-07-09, version 1.2.0* Mackie - You all seriously need to do BETTER! Your "connect" for the speaker is HORRIBLE! The app will not connect despite the update allegedly correcting the issue with ios16. I can sometimes get the app to work on my phone but NEVER on my iPad. The lack of conectivity and poor overall quality of the app does not represent the organization well. ### 1/5 — I wish it had some bass control for real *2023-07-02, version 1.2.0* I used this with my Thump Go It connects fine and works for the volume. But I don’t think the Eq is actually hooked up to anything. Moving that line around does not change the base or anything else. ### 3/5 — It works, just not well. *2023-05-21, version 1.2.0* So, yes, it works. Order of operations for connecting to any Bluetooth speaker is practically identical. Slow down and try again… only 3 stars because it appears you can only link 2 speakers and the controls are modest, at best. Doesn’t save me any time or add any cool function, just an elementary volume control. ### 1/5 — App doesn’t work *2023-05-20, version 1.2.0* Can’t even find the thump go half the time ### 1/5 — Doesn’t connect *2023-05-14, version 1.2.0* Even when phone is connected to speaker app just says searching for speaker, useless ### 3/5 — It works but needs more features *2023-05-10, version 1.2.0* A 3 band EQ would be a welcome addition ## Most critical reviews (10 lowest-rated) ### 1/5 — does not even connect *2026-07-25, version 1.2.1* horrible app, i can connect to the speaker to play music, however it won’t connect to the app. even i who is a complete f up has created a app and a piece of wearable audio technology that connects with 100% success to any bluetooth device via NFC or MAC Address. Greg mackie should be ashamed to have his name associated with this worthless app. ### 1/5 — Doesn’t work with thump sub go *2025-11-30, version 1.2.0* Works ok with my 2 x thump go tops but not with the sub ### 1/5 — Does not connect to 215XT in Nov 25 *2025-11-22, version 1.2.0* Two brand new Thump 215XT speakers up and running and successfully linked and with BT connection to iPhone 16e running ios 18.7.1. But the app will bot connect to either speaker. In 2025 this is unacceptable. ### 1/5 — Horrible sound *2025-07-17, version 1.2.0* it’s loud muffled and overbassed. Full eq might help ### 1/5 — Does not connect *2025-05-31, version 1.2.0* The app just won’t connect to thump go 8. Brand new speaker that is connected to the Bluetooth fine and it won’t connect to the app ### 1/5 — Pesima e inutil aplicacion *2024-12-27, version 1.2.0* Poseo 4 thumpgo de los cuales son muy buenos para cubrir eventos pequenos al aire libre, sin embargo la app es una porqueria nunca conecto mis parlantes. Esta aplicacion no sirve. ### 1/5 — App Bug *2024-12-21, version 1.2.0* Just Downloaded the app, connected with blue tooth but for whatever reason the app is not working on my phone, the Mackie thump Go is a great speaker, just wish they can fix whatever bug that’s causing this ### 1/5 — App doesn’t connect *2024-12-13, version 1.2.0* I was never able to connect it properly to my iPhone after several attempts. ### 1/5 — Useless *2024-11-08, version 1.2.0* Won’t even connect to the speaker. Very poor, Mackie. ### 1/5 — Connection *2024-08-31, version 1.2.0* Will not connect to the mackie thump go. Stays on connecting to speaker. ## Most praised reviews (10 highest-rated) ### 5/5 — App Won’t Connect. Works fine on Android. *2025-08-29, version 1.2.0* Works as intended. Like mentioned before, make sure the app has Bluetooth enabled in your phone settings or the app won’t connect. ### 5/5 — Just tap the screen after connecting… *2025-03-07, version 1.2.0* The app works fine. After you confirm your connected to Bluetooth in settings to your speaker, open this app, on startup, tap the screen and it’ll start up normally… that’s been my experience. It does still say searching, I just tap the screen and it’ll start moves on… great… it does what it’s supposed to do after that… ### 5/5 — Works perfect *2024-09-07, version 1.2.0* The app + speaker is great. I downloaded the app, allowed it to connect to Bluetooth and was instantly able to control the speaker. I use it in a basketball gym and the app works from anywhere inside the space. ### 5/5 — No issues here *2023-09-16, version 1.2.0* I didn't have any issues connecting or using the app. If you Google looking for the user manual for your speaks you will find it online. I have the 215xt. I Googled it and followed the directions in the manual and connected easily, the first time. You need to wait for the blue light on the pairing button to stop blinking fast. Once it does hold down the pairing button for a few seconds. It will start flasing blue but it will be much slower than when you turned it on. Open your bluetooth settings on the device and search. You should see the Thump Connect 2 app pretty much right away! I did it a few times with no problem. If you want to link the speakers, hold down the link button on one of the speakers till it slowly blinks blue. Then just press the link button normally on the other speaker and let go. They will find eachother and connect. It really was all very simple! ### 5/5 — Works perfectly but no instructions at all *2023-04-24, version 1.2.0* At first I agreed with other reviewers I thought this app didn’t work and I couldn’t even get the thump xt to show up in my Bluetooth devices. I figured out this is what u do: 1. Go to bluetooth devices in your phone settings and watch for devices that appear, for me it was called “thump xt”. 2. Press and hold the pair button on the back of the speaker until it starts blinking. I had to hold the button a good 5 seconds before it started blinking so if you push it briefly or don’t hold long you may not think it works. Don’t push the link button first or it won’t work, idk why. 3. Click thump xt and pair to it, then launch the app. The speaker eq and everything like outdoor mode can be viewed and turned on/off in app. You’re welcome :) ### 4/5 — Pairing *2023-09-07, version 1.2.0* If you set your phone to pair and press the button on the speaker that says pair, it works instantly I had music playing from my cell phone within 30 seconds. I’m not sure what the other reviewer was doing wrong. I have not use this for an event yet, so I can’t really speak to the sound quality with voice and music. I will come back and edit this. ### 3/5 — Nice app *2025-10-13, version 1.2.0* Just got the Thump go. So downloaded the app. Nice to see features that can help with setting while not next to the speaker. In an update I would like to see a better eq , roll off some of the Mids (10 o’clock) and a reverb to channel 1. It can be a firmware update to the go as well. ### 3/5 — Needs better documentation *2024-10-07, version 1.2.0* Had the speaker for just over a year, had no luck with the app for a few. Decided to give it another shot. Speaker was connected via BT and working. Installed the app, app was not able to detect the speaker. Uninstalled the app, removed the spkr from BT. Added the speaker on BT, installed the software again, still no good. Decided to power off and on the phone. Now connected. I will test at home, still dont trust the functionality of the app on a paid gig. ### 3/5 — Check settings *2024-01-14, version 1.2.0* If you can’t get the app to work check that 1) in apple settings for the app, it is allowed to use bluetooth. You might have your phone itself connected to the speaker to play music, but that does not mean the app is allowed to use bluetooth. 2) Then pair the speaker with your phone by pressing and holding the “pair” button at the back of the speaker for 5+ seconds. Once the phone is connected to the speaker then 3) start the app. The app doesn’t do anything special but it’s useful for controlling the volume from your pocket. ### 3/5 — Why sliders full volume on start up *2023-11-23, version 1.2.0* I let Mackie know about the obvious mess up by having the mixer sliders come up with max volume on all channels and the main slider. What nonsense is this. They told me they are not fixing and I should turn down the physical volume on the speaker first. Sounds mentally lacking to me. Who in their right mind who uses speakers and a mixer turns all the sliders up to full volume before turning on their system? Not one person would do that. Why have the app do it? Guessing this is an easy fix so why the push back? Admit you are wrong and fix it yo. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*