# Macmillan Learning eBook — user reviews > 106 indexed App Store user reviews of Macmillan Learning eBook by HPHLP, rated 4.30/5 from 2,194 ratings. - Source: https://appshunter.io/ios/app/macmillan-learning-ebook/id1250170591/reviews - App overview in markdown: https://appshunter.io/ios/app/macmillan-learning-ebook/id1250170591.md - Rating breakdown: 5★ 1,649 · 4★ 148 · 3★ 87 · 2★ 47 · 1★ 263 ## What do users think of Macmillan Learning eBook? Overall sentiment: negative **Pros** - 📚 Easy access to textbooks - 🔊 Useful read-aloud feature - 💻 Works well on desktop **Cons** - 🔑 Login issues across devices - 🐛 Buggy and unstable app - 💾 Disappearing or lost content - 🔍 Poor search and navigation - 📝 Limited annotation and note-taking **Commonly reported bugs** - Login credentials not recognized - Frequent app crashes - Textbooks disappearing from library **Most requested features** - Integrate with popular reading apps - Improve annotation and note-taking tools - Provide a universal e-reader option ## Newest reviews (16 of 106) ### 2/5 — Frustrating User Experience *2026-06-14, version 11.3* Similar to what others have said (3+ years on and they still haven’t fixed it), an e-textbook is interactive with highlighted words that have definitions when you click on them, etc. Half the time when you tap on a word for a definition, the app jumps you forward multiple pages. Same with trying to close the definition. Same with trying to scroll to the next page, etc. Give how much Macmillan is charging us just to rent their e-textbooks, it’s despicable that they won’t hire the right engineers to create a well-built, easy to use app. ### 2/5 — Log in issue *2026-01-23, version 11.2.1* I just got the app and I’ve logged in on my laptop my safari on my iPad but on the downloaded app it says my log in information is incorrect. I know my password so I hope this issue is resolved because I am seeing other people have this same issue. ### 2/5 — Logging in issues *2026-01-22, version 11.2.1* Just like every other review it is impossible to log into your account on the app it says a sign in doesn’t exist but logging in on a computer is so fine ### 2/5 — Issue with log in *2025-11-04, version 11.2.1* I can access my textbook on my school chromebook but cannot on my iPhone?? ### 2/5 — Login issues *2025-09-14, version 11.2* I can access Macmillan perfectly fine on my computer and my professor told us we can use the app to study on the go if we want. However I am unable to login and when I send a reset password email, the email that I get says my account doesn’t exist. I don’t understand how I can access it on my computer but not my phone. I’ve also tried creating an account on my phone but it says my account already exists?? I’ve contacted support and they haven’t been able to help me whatsoever. Very disappointed. ### 1/5 — Doesn’t work *2025-09-03, version 11.2* Doesn’t work ### 1/5 — Worthless app *2025-02-19, version 10.5.1* There is no way to download anything from the app. Useless ### 1/5 — Trash *2024-11-16, version 10.5.1* I wish I could give this app negative stars. They updated the day before my test, while I’m studying and I don’t have a book. The library is empty. This is why I usually spend double to buy an outdated book on Amazon. At least their tech support works and you don’t lose your book when you need it the most. ### 1/5 — Doesn’t log in *2024-09-09, version 10.5.1* I can’t log in. When I click forgot password, it says account not found but I access my text book everyday using the website though Canvas so not sure where the disconnect is. ### 1/5 — Remove this app from the App Store *2024-09-05, version 10.5.1* Cannot log in this is Annoying ### 1/5 — Doesn’t work *2024-09-04, version 10.5.1* I have an account with Macmillan learning services and they say I don’t have an account. It’s annoying. ### 1/5 — Login *2024-04-08, version 10.3.2* For some reason it won’t let me login on my phone and i’ve tried to reset my password, and it still says that it’s incorrect, but when i try to login on my desktop it works perfectly fine. ### 1/5 — MacMillan Services *2024-02-05, version 10.3.2* Horrible site configuration. Immersive reader is clumsy, sounds weird, and often does not work on desk top. No way to easily select an area to read without starting at the beginning and fast forwarding. If had a a choice in services I would never use Macmillan again. ### 2/5 — I can't get this start building your library off of my screen *2023-11-07, version 10.3.2* I can't get rid of the “start building your library” crap. It won't go away. Where's my book? ### 1/5 — Prefer a universal e-reader *2023-10-23, version 10.3.2* Each publisher has their own E reader, I wish they’d give up the concept and allow us to use a universal reader, such as Apple Books or Amazon Kindle app. This will allow publishers to put more work or more resources into content rather than application development. ### 1/5 — Worthless *2023-10-09, version 10.3.2* Works as terribly as all of Macmillan’s online tools. I downloaded this app because suddenly the ebook I paid for wouldn’t load on their website. They advertise this app there, saying you can read your ebook on it, but when I download it, my login doesn’t work and they say I don’t have an account. So as of now, I have no way to read the textbook I paid for. Don’t ever give them any of your money. ## Most critical reviews (10 lowest-rated) ### 1/5 — Would not recommend. *2026-05-18, version 11.3* It is difficult to create an account on the app even if your account works online. You will waste plenty of time flipping through webpages to create a second account for your account to even use the app. Beyond the app, the website is problematic and completely unreliable on iPhone. The menu glitches constantly and will not give access to the table of contents to access the required reading for assignments. Adaptive quizzes also do not work often on the website on iPhone. Customer service will send you in loops if you do not have screenshots of everything, and you can’t take screenshots of a menu that is glitching open and closed, so they pretty much won’t help with some things. I have had 1/4 issues resolved and some not even addresses. In summary: This should not be your only source for a textbook unless you are planning on using your laptop consistently and not your phone. The website is more reliable than the app, and it still has consistent issues that aren’t being resolved. Customer service is hard to communicate with unless you have plenty of time and screenshots of everything. ### 1/5 — Dont *2026-02-02, version 11.2.1* I got this app thinking it’d be convenient access for the ~$60 ebook I purchased. Little did I know just how frustrated I’d become with this thing… 1. The log-in is basically impossible. You create an account on the website, buy the book, then when you get the app and try to login it tells you your account doesn’t exist. Website works fine. What? 2. If you try to access the book on an app like Safari you get pulled into an inescapable loop of sites that does not let you access your book. By far the most frustrating experience personally. Also, sometimes on the actual website, through a laptop/computer, it can still be difficult to get to your book. It is a massive disservice to students who just want to *use* the book they paid for! Keep your money and look elsewhere, because judging by the other reviews they’re not going to improve nor help. ### 1/5 — Log in to app impossible *2026-01-30, version 11.2.1* I can’t log into the app despite my information being correct and working on the browser log in. There is no helpful customer support, only an unhelpful chat bot and no way to contact actual IT support on their website. I need this textbook for a class and do not want to spend an hour that was supposed to be for studying just trying to log in instead. Waste of my time app doesn’t work. ### 1/5 — what if you worked *2026-01-23, version 11.2.1* what if a book I payed 100 dollars for was fully inaccessible ### 1/5 — Log in and Ebook down *2026-01-22, version 11.2.1* The ebook was down on the website and tried to access through the app, but surely when I tried to log in, it says my password or email is incorrect so I try to reset it and the reset email says my account does not exist. Maybe it’s because it’s a school email but $45 for an ebook that isn’t reliable is a scam. I can’t even study. ### 1/5 — Won’t work *2025-10-24, version 11.2.1* Will not let you log in this app is horrible ### 1/5 — Cannot log-in *2025-09-21, version 11.2* Tried to log-in using my student id, it did not work. Created a vitalsource acc, did not also work. Don’t waste ur time, and just access the ebook on their website. ### 1/5 — All my annotations were deleted *2025-09-20, version 11.2* This was right before my biochem exam and when I opened the app it made me download the book again and none of my annotations were saved ### 1/5 — Keeps crashing after iPadOS 26 update *2025-09-16, version 11.2* Before the update, book would open just fine. Now the app crashed each time I try to open it. ### 1/5 — It’s so RIGID *2025-09-16, version 11.2* There’s no way to annotate or write on the ebook like a normal PDF. The highlighting is so unstable. It connects incorrectly. It doesn’t follow the pointer efficiently. The only thing you could do, is highlight, which doesn’t help with studying at all. These ebooks are almost $200 ,yet both the website and the app are so slow in even loading the information to read also. It’s coupled with the FACT that you don’t keep this copy at all. So you spend $200, not have your own copy, NOT have access to it after 1 term, can’t highlight efficiently, doesn’t load promptly, and cannot annotate or write on the book. Not everyone can just type their thoughts. It’s easier to write as soon as the idea is there. Everyone learns differently. Im at a loss cause it’s so difficult to maneuver. ## Most praised reviews (10 highest-rated) ### 5/5 — Easy access *2024-11-02, version 10.5.1* I have easy access to my textbook, to all the saved notes, highlights and more. When is the time to take the exam it makes it easier to understand and find answers. ### 5/5 — Please make an app for Achieve! *2024-01-31, version 10.3.2* I deleted this app because it is not compatible with my course. My course uses Moodle and Achieve. I beg you Macmillan to make an app for Achieve. I have to jump through many hoops of portals to get to my assignments. I’ve used Macmillan since Pre-k. Please, get me through college. Much love, Sarah ### 5/5 — Rating *2020-09-22, version 9.2.3* I absolutely love that it gives the option to read out-loud. Love that ### 5/5 — Student *2018-09-08, version 4.3.1* Once you learn how to maneuver through the app and be able to watch all the videos, it makes classes very easy and very helpful ### 5/5 — Phenomal *2018-02-28* The creators did a great job with this app. Easy to navigate and the options are perfect. The search bar is the best thing about it in my opinion; everything is sorted nicely and I can always find what I am looking for, chapter by chapter. ### 4/5 — Please Note (2025) *2025-01-27, version 10.5.1* The reviews made me hesitant to download, but latest is from 2 years ago as of writing, possibly when the app wasn’t working. It’s working for me now, you just need to follow the instructions from the official Achieve Macmillan website. Go to the Support page > “E-book” and go from there. By then you can be the judge whether this app is a scam or not. Besides, change your password(s) if you’re in doubt. ### 4/5 — Silly me I lost it *2024-02-04* Apparently my links for the page aren’t coming to me. I am not sure if it’s just my application or if anyone else had the same issue? Thanks ### 4/5 — Needs some improvements *2023-02-19, version 10.2.3* Technology has come too far to accept the tin sound audio when listening to the text. The search works sometime for diagrams it could use some refinement. Why wouldn’t you allow a person to make notes in the margin, yes, I saw the note but when scanning all you is a dot noting there is a note for that content. I want to see the notes when searching quickly through the text. Finally, why abstain from giving a key to the question at the end of the chapter. The ability to change the page color and text size plus being able to download the text and have an app earned the fourth star back. ### 4/5 — Love it *2022-02-01, version 10.0.4* Thx ### 4/5 — Updated Review *2021-06-25, version 9.4.3* My issue must have been temporary it was fixed so I’m happy with this app --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-07.*