# MacQueen: Best Hotel Rates — Your Travel Choice

> App for booking hotels at the best prices in Saudi Arabia. (iPhone/iPad app by MacQueen.)

- Source: https://appshunter.io/ios/app/macqueen-best-hotel-rates/id1495088277 (this page in markdown: same URL + `.md`)
- Developer: [MacQueen](https://appshunter.io/developer/1483452223)
- Category: Travel, Entertainment
- Price: Free
- Rating: 4.70/5 from 607 App Store ratings · 105 written reviews indexed
- Age rating: 17+
- Requires: iOS 15.6 · 141 MB
- Languages: American English
- Released: 2020-01-16
- Data updated: 2026-08-21
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/macqueen-best-hotel-rates/id1495088277/reviews.md

## What is MacQueen?

MacQueen: Book Hotels Worldwide 

Book the best hotels worldwide easily with MacQueen. Whether you're planning a family vacation, a business trip, a weekend getaway, or a last-minute stay, MacQueen helps you find the right accommodation at competitive prices with a fast, secure, and hassle-free hotel booking experience.

Browse over 1 million hotels and resorts around the world, including luxury hotels, budget hotels, serviced apartments, boutique hotels, and family-friendly stays. Wherever you're traveling, MacQueen makes it easy to discover the perfect place to stay.

Use smart search and filters to compare hotels by destination, price, star rating, property type, amenities, and guest ratings, making it easy to find the perfect stay for every trip. 


A Stay for Every Journey

Whether you're travelling for business, family vacations, Umrah, honeymoons, sports events, weekend getaways, or group travel, MacQueen helps you find the right accommodation for every journey. 

Choose from a wide range of accommodations, including:

∙ Luxury hotels
∙ Chic Resorts
∙ Budget hotels
∙ Boutique hotels
∙ Serviced apartments
∙ Family-friendly hotels
∙ Business hotels


Book with Confidence

Your hotel booking experience should be simple and reliable. That's why MacQueen offers:

∙ Transparent pricing with no hidden fees
∙ Secure and trusted payment methods
∙ Instant booking confirmation
∙ Fast and secure hotel booking 
∙ Manage all your hotel reservations in one place
∙ 24/7 customer support in Arabic and English


Earn Rewards with Every Stay

Travel more and get rewarded with the MacQueen Loyalty Program.
Earn reward points on eligible hotel bookings and redeem them on future stays. Enjoy exclusive member offers and promotions while making every booking even more rewarding.

With the MacQueen Loyalty Program, you can:

∙ Earn points on eligible hotel bookings
∙ Redeem points on future hotel reservations
∙ Access exclusive member-only offers and seasonal promotions
∙ Save more on future stays every time you book with MacQueen. 


Why Choose MacQueen to Book Hotels?

∙ Over 1 million hotels and resorts worldwide
∙ Competitive hotel rates
∙ Exclusive hotel deals and seasonal offers
∙ Hotels for every budget and travel style
∙ Smart search and filtering
∙ MacQueen Loyalty Program rewards
∙ Easy booking management
∙ Arabic and English customer support


About MacQueen

MacQueen is a Saudi travel company based in Al Khobar. Since 2019, MacQueen has been helping travellers discover and book hotels around the world through a smart, reliable, and easy-to-use hotel booking app. 
Download MacQueen now and discover millions of hotels worldwide with competitive prices, exclusive offers and rewards with every booking.

## Key features

- Best hotel prices
- Quick and easy to use
- Secure booking experience
- Transparent booking
- Fast booking process
- Hotel deals on the go

## What do users think of MacQueen?

Overall sentiment: negative

**Pros**

- 💰 Competitive and lowest prices compared to competitors
- 👍 User-friendly and easy to use interface
- 🌍 Good hotel availability and variety
- 📱 Supports Arabic language well
- ⚡ Fast and efficient booking process
- 🎁 Great deals and promotional offers
- 💬 Responsive customer service (when available)
- 🏨 Wide range of hotel options

**Cons**

- 😞 Unreliable booking confirmation system
- 🚫 Reservations cancelled without proper notice
- 📞 Poor customer service responsiveness
- 🐛 Frequent 'Something went wrong' errors
- 💳 Slow refund processing (15-30+ days)
- ❌ No direct hotel contact information
- 🔍 Limited hotel details and room descriptions
- 📸 Insufficient room photos and specifications
- ⚠️ Price discrepancies between app and competitors
- 🔐 Lack of transparency and unclear policies
- ⏱️ Slow app performance and loading times
- 🚫 Limited hotel availability in many destinations
- ❌ No direct communication with hotels
- 💔 Misleading promotional claims
- 🔴 Unresponsive support channels
- 📋 Missing room size and amenity details
- 🎯 Inaccurate hotel descriptions and photos

**Commonly reported bugs**

- App crashes during booking process
- Payment processing takes 30+ minutes despite successful payment
- Registration fails to send verification codes
- Search returns 'no results' for available hotels
- 'Something went wrong' error messages during booking
- Rooms show as sold out when available on other platforms
- Incorrect room details sent to hotels
- App freezes and lags frequently
- Price changes between selection and checkout
- Booking confirmation not received by hotels
- Reservation details not matching what was booked

**Most requested features**

- Direct contact information for hotels
- More detailed room descriptions and specifications
- Additional photos for each room type
- Room size information in square meters
- Hotel rating and review system within app
- Ability to edit reservations after booking
- Multiple currency support for all countries
- Larger font size for better readability
- Similar hotel recommendations
- Clear refund policy and timeline
- 24/7 responsive customer support
- Confirmation number visibility and tracking

## Recent user reviews (10 of 105)

All indexed reviews: https://appshunter.io/ios/app/macqueen-best-hotel-rates/id1495088277/reviews.md

### 5/5 — ممتاز وتجاوز التوقعات بجدارة

*2026-07-28, version 22.27.0*

عروضهم ممتازة و أسعارهم رائعة وخدمة العملاء متعاونين جدا وربي يوفقهم للأفضل دايما

### 5/5 — أفضل تطبيق سفر سعودى

*2026-06-17, version 22.26.0*

الخدمة و الأسعار رائعه!

### 1/5 — اسوء ابلكيشن

*2026-02-22, version 22.24.5*

حجزت ودفعت واكدو الحجز ووصلت مالقيت حجز واراسلهم وانتظر وفي الاخير قالو نعتذر الحجز ماتاكد وهم مرسلين لي رقم تاكيد واخذو 18 يوم عشان يرجعون لي المبلغ بعد مراسلات لها اول مالها اخر

### 1/5 — الخرج

*2026-02-08, version 22.24.1*

قسم بالله زفت وخدمة عملاء ازفت وعروض ازفت وأزفت كذابين كاش باك للحين ماجاني ولا فيه طريقة واضحه لا استخدام النقاط

### 1/5 — تم الغاء حجزي بعد تاكيده

*2026-01-30, version 22.24.1*

حجزت فندق 5 نجوم ب تاريخ 28/1 و قبل دخولي للفندق تقريبا ب ١٨ ساعه تم اخطاري ب الغاء حجزي و تم عرض علي بديلا ب فنادق اقل تصنيف ب ٤ نجوم و تقييمه سئ. و عندما طلبت منه ب ان يعوضوني ب فندق نفسى المستوى او افضل تاخروا علي بالرد و الا الان لم يعوضوني و انتظر ردهم. مما اثر علي نفسيا و لا اعرض مصيري بالسكن الى الان. I booked a 5-star hotel with a check-in date of 28/1. About 18 hours before my arrival, I was informed that my reservation had been canceled. I was offered alternative hotels with a lower rating (4-star) and poor reviews. When I requested compensation in the form of a hotel of the same level or better, they delayed in responding, and until now I have not received any compensation and am still waiting for their reply. This situation has caused me psychological distress, and my accommodation situation remains uncertain to this moment.

### 5/5 — Happy

*2026-01-27, version 22.24.1*

Best and cheapest application

### 5/5 — افضل الاسعار

*2026-01-19, version 22.24.1*

ارخص الاسعار مقارنة بغيره، وسهل جداً

### 1/5 — Aqa

*2026-01-06, version 22.24.1*

This application is not trustworthy and there  rating system is not reliable

### 1/5 — Very basic

*2025-11-28, version 22.23.19*

Lack of Customer support and you cannot contact the hotel directly or give them informations

### 1/5 — برنامج مستفز

*2025-11-18, version 22.23.17*

مع كل محاولة حجز  تظهر عبارة something went  wrong

## Frequently asked questions about MacQueen

### What does MacQueen do?

MacQueen is a travel app designed for booking hotels at the best prices. It aims to provide a secure, transparent, and fast booking experience for users planning trips.

### What are the key features of MacQueen?

Key features include finding the best hotel prices, a quick and easy-to-use interface, secure and transparent booking processes, and the ability to find hotel deals on the go.

### Is MacQueen free to use?

Based on the provided information, the app is free to use. There are no mentions of subscription fees, in-app purchases, or advertisements.

### Who is MacQueen for?

This app is ideal for individuals planning to travel, whether solo, with friends, or family, and are looking for convenient hotel bookings, particularly within Saudi Arabia.

## Version history (last 5 releases)

### 22.27.0 — 2026-07-22

Thanks for using MacQueen This update contain several enhancements, and fix bugs, so you can enjoy the latest and greatest version of our app.

### 22.26.0 — 2026-06-15

Thanks for using MacQueen This update contain several enhancements, and fix bugs, so you can enjoy the latest and greatest version of our app.

### 22.25.0 — 2026-05-19

Thanks for using MacQueen This update contain several enhancements, and fix bugs, so you can enjoy the latest and greatest version of our app.

### 22.24.10 — 2026-05-10

Thanks for using MacQueen This update contain several enhancements, and fix bugs, so you can enjoy the latest and greatest version of our app.

### 22.24.9 — 2026-04-23

Thanks for using MacQueen This update contain several enhancements, and fix bugs, so you can enjoy the latest and greatest version of our app.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-21.*