# Macs Adventure — user reviews > 24 indexed App Store user reviews of Macs Adventure by The Independent Adventure Group Limited, rated 4.70/5 from 371 ratings. - Source: https://appshunter.io/ios/app/macs-adventure/id1616635221/reviews - App overview in markdown: https://appshunter.io/ios/app/macs-adventure/id1616635221.md - Rating breakdown: 5★ 319 · 4★ 31 · 3★ 4 · 2★ 6 · 1★ 11 ## What do users think of Macs Adventure? Overall sentiment: negative **Pros** - 👍 Easy to access and use - ✈️ Offline access helpful - 📍 Great trail markings - 🗺️ Map shows exact location - 📱 Quick itinerary access - ✅ Maps presented in hiking order (after update) - 💬 Wonderful customer support (after update) **Cons** - ❌ Lost all functionality - ❌ Does not have current bookings - ❌ Lost previous trips - ❌ Distances in kms not miles (UK) - ❌ App still does not work - ❌ Cannot download trip - ❌ Worse than previous app - ❌ Not picking up regional settings - ❌ Freezes phone - ❌ Constantly freezes - ❌ Unreliable - ❌ Cannot sign in (Apple sign-in not working) - ❌ Constantly trying to go online - ❌ Slow to download maps - ❌ Downloads each section twice - ❌ Opens web pages in browser - ❌ Offline maps not truly offline - ❌ All German language - ❌ No maps showing - ❌ Inaccessible trip data - ❌ Wrong route loaded **Commonly reported bugs** - App has lost all functionality - App does not have current bookings - App has lost previous trips - Distances shown in kms instead of miles for UK region - App still does not work - Cannot download trip - App not picking up regional settings (metrics vs miles) - Latest update freezes phone - App freezes constantly - Sign in with Apple not working - App constantly tries to go online instead of using downloaded maps - Slow to download maps - App downloads each section twice - App opens web pages in browser - Offline maps require internet access to open - App language changed to German - Account won't show maps - Unable to access trip data after overnight update - Cannot log in to website - Wrong route loaded to profile **Most requested features** - Allow mixing of routes - More details about each route - Place maps in order of hike or allow user re-ordering ## Newest reviews (4 of 24) ### 2/5 — Fantastic Company / Terrible App *2022-10-28, version 4.0.2* We love Macs Adventure, but not their App because it is constantly trying to go online rather than use the documents and maps that have been downloaded. Frustrating! Otherwise a great company. ### 2/5 — So slow *2022-07-16, version 3.0.1* It takes forever to download the map of each section. Why can’t you download all of the sections at once instead of having to open each one individually and download it? It seems that the app downloads each section twice: one to open the section and a second time if you want to download it. ### 2/5 — No maps *2022-05-03, version 1.0.3* My account won’t show my maps. Have reported this to Macs but I just get a standard email saying, don’t worry, you’ll have your maps in time for your trip. That’s not helpful. Ppl want to study their maps in advance. ### 1/5 — Wrong maps 🫤 *2022-04-20, version 1.0.0* I’m sure this app is a great benefit but unfortunately the wrong route has been loaded to my profile, I’m journeying this weekend but I’m now going to be unavailable to use the app, as thus far no one is responding to me via email. I will obviously update this review if I get provided the correct maps but otherwise it’s a pointless app in its present state. ## Most critical reviews (10 lowest-rated) ### 1/5 — Zero stars from me *2026-06-02, version 9.0.3* This app has lost all the functionality it had before, does not have my current bookings and has lost all my previous trips. I hope it is fixed soon or I will be cancelling my current booking. ### 1/5 — Poor app *2026-05-15, version 9.0.2* App still does not work. Can’t download my trip. Very frustrating! ### 1/5 — Worse than previous app *2026-05-15, version 9.0.2* Old app was great and much more user friendly than this one ### 1/5 — Freezes my phone now *2025-05-11, version 8.2.2* Latest update froze my phone every time I open it. Not going to be able to use it on my trip. Please update app soon! I was great before…. ### 1/5 — Always frozen *2025-05-04, version 8.2.2* The app is so frustrating. It freezes constantly- even when on wifi. Is completely unreliable- DO NOT rely on it for daily routes. Have a backup gps/route map solution. This is scary. ### 1/5 — Can’t sign in *2024-04-27, version 7.0.6* I cannot sign on my phone due to the “sign in with apple” not working. I tried just using the email and password associated with my apple that I set up the account with, but that didn’t work either. ### 1/5 — Garbage app *2022-07-16, version 3.0.1* This “app” is just 4 buttons that open web pages in your browser. ### 1/5 — Offline maps not really offline *2022-07-13, version 3.0.1* The app gives you the option to download offline maps to use where you do not have 4g or 3g. But to open the map you need to go through screens where it needs 4g or 3g so basically you cannot really reach the offline map. I wonder if any of the developers ever used this app on top of the mountain where you need it most. ### 1/5 — Its all German to me! *2022-06-26, version 3.0.0* App was working fine but suddenly its all in German! Fine for our German friends but not if you don’t read the language! Please sort it out! ### 1/5 — Totally inaccessible *2022-04-24, version 1.0.2* Since the overnight update we are unable to access our trip data. Thanks Macs. One of the reasons we booked was to have all the info to hand. Can’t even log in to your website says email and password incorrect. ## Most praised reviews (10 highest-rated) ### 5/5 — Excellent app *2023-09-07, version 6.0.4* Macs materials via their app are easy to access and use. Being offline helps due to Wi-Fi or cell not always available. ### 5/5 — Great trail markings! *2023-07-02, version 6.0.4* Having never hiked with Mac’s Adventures before, I was a little nervous about the trail markings. The trail was really well marked, and the map on our phone showed exactly where we were! Very easy to follow! Thank you!! ### 5/5 — Great resource *2023-04-04, version 6.0.2* Love the gps and quick access to my itinerary and information - right in the palm of my hand! ### 5/5 — Much improved *2023-03-18, version 6.0.0* The latest update of the app is very, very good. Thank you! I wish the the maps section placed the maps in order of our hike (west to east). Either that, or allow the user to re-order them so the current one being used can be placed first. Other than that small tweak, the app update is great! One week after the above comments, Macs Adventure fixed the issue and the maps are now presented in hiking order! Wonderful support and thanks for listening to your customer! I appreciate it. ### 5/5 — Much improved *2023-03-10, version 6.0.0* The latest update of the app is very, very good. Thank you! I wish the the maps section placed the maps in order of our hike (west to east). Either that, or allow the user to re-order them so the current one being used can be placed first. Other than that small tweak, the app update is great! ### 4/5 — Settings *2026-05-19, version 9.0.2* Like the app and have used it in past years. The latest update seems to give distances in kms rather than miles despite the region being UK and measurements set to UK. Haven’t navigated with it yet but if it navigates in kms then I’ll find that really irritating. ### 4/5 — More choices *2024-07-18, version 8.0.3* I’m on the Camino and the App has been great but it would be nice to have all the routes available for my walk with more details about each one. For example on the Camino Portuguese Coastal I constantly cross the Camino Portuguese Central and the other one that almost always stays on the coast. If I switch up, the map gets angry and starts buzzing, a good thing if your lost. However having the choice to mix the routes would be a really nice. Thanks! ### 3/5 — Unit settings dysfunctional on iPhone *2026-05-15, version 9.0.2* The app claims to detect the user’s unit preferences (eg. kms rather than miles) according to device settings, but this isn’t true. My device settings are all metric, but the Macs app remains stubbornly imperial. Pretty lame for a hiking app. ### 3/5 — Measurement/temperature units? *2026-05-13, version 9.0.1* New update means I can’t change my measurement from US measurements. I’m Canadian, in Ireland, I don’t know why it would ever be in miles or in Fahrenheit. I’ve checked my phone settings and refreshed several times. Kind of hoping this can be resolved ASAP since I’m going on my hike tomorrow? ### 2/5 — New app not great *2026-05-13, version 9.0.1* Newly released app is not picking up the phones regional settings. My phone is set to metrics but app is locked in miles etc. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*