# Macworld Digital Magazine U.S. — user reviews > 158 indexed App Store user reviews of Macworld Digital Magazine U.S. by IDG Communications Inc., rated 4.40/5 from 365 ratings. - Source: https://appshunter.io/ios/app/macworld-digital-magazine-us/id505331062/reviews - App overview in markdown: https://appshunter.io/ios/app/macworld-digital-magazine-us/id505331062.md - Rating breakdown: 5★ 272 · 4★ 41 · 3★ 9 · 2★ 9 · 1★ 34 ## What do users think of Macworld Digital Magazine U.S.? Overall sentiment: negative **Pros** - 👍 Good magazine content - 🚀 Fast and fluid app - 💡 Innovative use of scrolling and navigation - 🔋 Convenient digital format **Cons** - 🐛 Frequent crashes and stability issues - 🔒 Difficulty restoring purchases and managing subscriptions - 👎 Poor user interface and navigation - 🔒 Inability to access content offline **Commonly reported bugs** - Issues with downloading and accessing purchased issues - Frequent log-out and sign-in problems - Incompatibility with newer iOS versions **Most requested features** - Landscape mode support - Ability to zoom and adjust font size - Improved subscription management and offline access - Interactive features like highlighting and note-taking ## Newest reviews (17 of 158) ### 4/5 — Good but needs fine turning *2024-08-20* Make the blue text working hyperlinks. Make the page numbers link to the page they reference. ### 3/5 — Can’t read on a plane *2022-11-02* It seems to require an internet connection, even if I load the issue before takeoff. ### 3/5 — Having Issues Restoring Purchase on Third Generation iPad Air running latest iPadOS version *2022-04-16* Works fine on my fourth generation Air and fifth generation mini. Can’t get it working on this third generation Wi-Fi only Air though. ### 1/5 — Broken. Broken. Broken *2022-03-15, version 9.6.0* This has been going on for YEARS now. Fix the app, please. ### 1/5 — Content Is Great— v. 9.6.0 Of The App Is Garbage *2022-03-02* The latest Macworld update breaks the app if you’re trying to read in PDF page format (it’s just a blank screen) and the full-article text for,at sometimes leaves out whole articles. Please fix this! Oh, to have the old magazine back. ### 1/5 — Issues with the app. *2022-02-14* I’m a subscriber for years… recently new issues are not being available to me. Even as a subscriber - and YES, I checked I’m logged in with the same account - the new magazines keep showing the option for me to subscriber. Weird is that when I select to subscribe then, the app pops a message saying I’m already a subscriber. Still, the new issue are blocked for me. To make it worse, the “App Support” has a broken link. ### 3/5 — Not working on iOS 15 *2021-10-07, version 9.5.3* This app no longer works on iOS 15. I have two mini iPads. One running iOS 14 the other (iPad mini 6) running iOS 15.01. iOS 14 iPad works fine. I can see the option to buy a magazine. On the iOS 15 iPad the option to buy the latest magazine is greyed out. I go to my library and there is NO magazines loading in the library. Even after selecting restore. Everything works fine on the iPad mini running ios14 but not the iPad mini running iOS 15.01. Please advise. ### 1/5 — Cancelling my subscription *2021-07-22* I am subscribed until February 2022 and can’t access issues beyond December 2020. I’ve read and followed the instructions. Support is useless. They tell me to sync my library and there is no such option. **Developer response:** Sorry to hear that you're having problems restoring purchases with the Macworld app. Please contact us at subhelp@macworld.com and we would be happy to look into it further. ### 2/5 — Subscription issues *2021-03-17* Despite being subscribed until October of ‘21, I cannot seem to open recent issues without being asked to subscribe,😡😡😡 I did restart my iPad and still ... ### 1/5 — Failure deliver purchased today through App Store *2021-02-15* Please refund purchase price. No issue was made available— an account is requested with a password — which does not seem to relate to anything. Second or third bad experience with trying to subscribe to Macworld ### 2/5 — App support link broken - can’t get subscription info *2020-09-28* Basically I’ve enjoyed this mag for decades and the switch from Zinnio was an improvement. But I can’t find out when my subscription expires, either here or on the website. ### 2/5 — In-app purchase *2020-09-11, version 9.3.0* I am having trouble looking at each issue as it says in-app purchase need to be turned on. I can’t find it. I’ve been subscribed for over 5 years ### 1/5 — Go back to the RELIABLE print edition *2020-04-27* I was a MacWorld subscriber for many years until it went digital. I like printed magazines. I’m not such a tech nerd that EVERYTHING in my life has to be digital. I could read the printed magazine here, there, and everywhere without the need for a wi-fi connection, or an AC outlet with which to charge my reading device. After reading all of the recent reviews, the digital edition is apparently still lacking and it does not provide a reliable reading experience. You know, during the many years that I was a print edition subscriber, I never had a single problem with reading my printed MacWorld magazine. Translation: If it ain’t broke, don’t fix it. At the least, provide both the digital AND print editions again. ### 1/5 — Doesn't Recognize iTunes Subscription *2020-04-12* What a mess this app is. I purchased a 1-Year Subscription back in late December 2019, but now when I open the app My Library only contains the Feb 2020 and Mar 2020 issues. When I go to the Jan 2020 or Apr 2020 issues, the app says I have to buy them even though they should all be included in my current subscription. And this is after I have selected the Restore iTunes Purchases function several times. Meanwhile back on my iPhone, I am able to access all of the issues since Dec 2019 after selecting the Restore iTunes Purchases function. Then to add insult to injury, the Help section says to send your receipt to MacWorld if you can’t resolve any issues, but doesn’t provide any info as to where to send my receipt. I just hope now that someone from MacWorld/IDG actually reads and responds to these reviews. Unhappy Customer ### 4/5 — Great app support *2020-03-16* When I first purchased a subscription to the magazine, I could not view magazines in the app. I emailed IDG and was very pleased with the quick response. The support person contacted the app developer and resolved the problem by the next day. I would have given 5 stars if the app had worked properly from the start. Kudos to IDG for their help. ### 1/5 — App crashes when trying to open magazines *2020-02-19, version 9.2.2* Anytime you try to open a magazine to download it crashes the app. ### 2/5 — App stinks *2020-02-09* I purchased a subscription and couldn’t even download the magazine! Tried to click on app support and the website said it had moved and wasn’t available! Good luck getting ahold of anyone at the company that owns Macworld. Good thing I had whiskey left at my bar...or you would get one star! **Developer response:** Hi Ghblue, Sorry to hear that you're having issues with your subscription. Please email subhelp@macworld.com and we will assist with resolving your problems Thanks, Macworld ## Most critical reviews (10 lowest-rated) ### 1/5 — Keeps Crashing *2026-06-25, version 9.7.0* Has to be reloaded often. Royal pain. ### 1/5 — Recent reviews right on target *2023-12-16* Took a shot and subscribed awful app shows why publishers are dumping print versions. Total ripoff don’t even bother ### 1/5 — I have to contact support each month go download *2023-12-02* Horrible app. I am ready to cancel my subscription. I have to email customer support each month to download. ### 1/5 — Terrible *2023-11-15* This app used to work fine but September was the last month I was allowed to read the mag. It will not populate my library any longer so I was not able to enjoy October and now November and I am about to request a refund it happens on both my iPhone and iPad which has the newest versions and I redownload the app simply crap. ### 1/5 — Can’t use when flying *2023-11-11* Unless you’re connected to the internet it requires you to “sign in”, which of course you can’t do when flying internationally. Their tech “support” dept is worthless. ### 1/5 — Can’t get current editions *2023-02-14* Have an iCloud based subscription but yet any current magazines are not available for download. Very frustrating. Have tried restoring purchases several times, no joy. ### 1/5 — I have to contact support each month go download *2022-11-13, version 9.6.3* F ### 1/5 — Log out, log out, log out *2022-09-06, version 9.6.2* Constantly logging me out and then I can’t find any of my issues. ### 1/5 — Cancelling *2022-07-01, version 9.6.0* Every month this year when the new issue comes out I’ve had to reset my account, log out/log in, etc. just to read the magazine. I’ve had to contact Zinio support EVERY month just to read a magazine I’ve already paid for! I am over it. Looking at other avenues. Macworld - the voice of Apple for so many years let down by a stupid subscription service. ### 1/5 — Gets stuck on “Restoring purchases……” *2022-04-06, version 9.6.0* Please fix or give me a refund for the past year ## Most praised reviews (10 highest-rated) ### 5/5 — I miss the actual paper magazine *2023-05-20* ( I used to have every single copy printed) but this is almost as good. And it is a lot handier because I always have my phone with me. Nice job guys and gals! JohnWD3 ### 5/5 — Horrible App *2021-08-29* I agree with the others that this app and the corresponding app on PC World your sister publication are horrible!!! The videos don’t work at times. I have bought new iPads thinking it was my technology but, alas it is yours! I also have a digital subscription with consumer reports and their app is wonderful!! You should look at theirs! ### 5/5 — Great app to read great magazines! *2021-04-16, version 9.5.3* The app is fast, fluid and never has any issues. The content is great too. ### 5/5 — Still not fixed. Updated 6/25/19 *2019-06-25, version 9.0.2* 6/25/19 Update to review. The new update needs a user password update. Once passing that frustrating hurdle, the app itself seems to work well. MacWorld help-line did explain what is going on, and that the app password needed to be reset by Zinio. MacWorld also sent a direct Email link to Zinio. Zinio is now managing the app. Zinio re-set my password for my user account, and now, all seems well. They initially reset the last 10 issues, and It took a while for them to update my back issues and now all seems as it should. The app gives you the option of PDF view or of the TEXT view (text — the way I’ve always looked at the app). So far, the new app hasn’t crashed on me. 4 Stars instead of 5 for the lack of instructions in the download information at the app store. ### 5/5 — So frustrating *2019-06-08, version 8.1* As an avid reader/subscriber of Macworld for 20+ years this recent evolution to the digital sphere has been abominable. You would think that such a magazine discussing evolutionary Apple products would have perfected the transportation highway from print to digital. The app continuously crashes minutes into reading my issue. This is a complaint many readers have been complaining about for months without resolve. Gaining access to my paid subscription on an iPad is difficult if not a complete failure. Further, I would prefer reading the magazine that is stored on some other server rather than being forced to download onto my devise taking valuable memory space. I do not recommend those interested in subscribing to Macworld to undertake this arduous task at the moment. I hope you are listening Customer Relations and taking these numerous complaints NOT to your boss but to the OWNERS of this magazine for their needed actions. I would prefer returning to the print edition style and pay a bit more for an annual subscription than to go through all of this. Please fix these problems or simply go out of business and let some other company succeed where you have fallen down. ### 5/5 — Needs more love *2019-03-10* I love Macworld, the content is great, but this app needs more love from Macworld. It’s been buggy in the past, was ok for a while, and now silently quits 2 or 3 minutes after I start reading (iOS 12.1.4 on iPad 6,11). ### 5/5 — Issues have been fixed *2018-07-20* Crashes 2 seconds after launch, can't access subscription Nothing has changed with my configuration. Update: all issues have been fixed, works well now. Would be nice to have an email at the beginning of problems to warn subscribers that solutions are on the way. ### 5/5 — Used to work now only crashes *2018-07-08, version 7.8* I have a 4th gen iPad with iOS 10 and the Macworld app used to work previously but now only crashes. I have tried force rebooting the iPad by pressing power and home buttons and even deleting and reinstalling the app. IOS 10 is the last compatible version of iOS on my iPad. I even tried on an iPhone with iOS 11 that has never had the app previously and it still crashes. I see the app was last updated May of 2017 and says iOS 8 and up. Can MacWorld please recommend a fix and/or issue a software update to resolve this. ### 5/5 — Superb Digital Magazine *2014-09-16, version 1.9* I have several digital magazine subscriptions, and this is probably the best and most enjoyable to use, making great use of the digital medium. The one-star reviews are misguided and even silly. Yes, there is no landscape mode, but who needs it? Furthermore, this is a true digital layout, not reproduction of the actual page layouts where you may want to see a double-page spread. And as for the complaint that there is no zoom, again, who needs it? This is probably the most comfortable read I know. You don't need any zoom option! Try it and you'll see. I never bought the print version, so I came to this digital version without any hang-ups or preconceptions. This is an outstanding digital magazine and the subscription price is amazing. Some of these one-star reviews make you stop and wonder about the people writing them. Really. ### 5/5 — The reviews are wrong! *2014-07-15, version 1.9* I don’t know about the intelligence level of some of the other reviewers here, but the app doesn’t not start “automatically charging you” and it’s not the least bit confusing unless you have some kind of brain damage. In fact, this is one of the best magazine apps out there today; it is well-implemented and an absolute joy to read vs. the physical magazine - something few publications can say! Highly recommended! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-18.*