# MADAD

> Indian citizens abroad can log and track consular service grievances. (iPhone/iPad app by Consular, Passport and Visa Division - MEA, Govt of India.)

- Source: https://appshunter.io/ios/app/madad/id1070165417 (this page in markdown: same URL + `.md`)
- Developer: [Consular, Passport and Visa Division - MEA, Govt of India](https://appshunter.io/developer/723492149)
- Category: Business
- Price: Free
- Rating: 3.00/5 from 2 App Store ratings · 1 written reviews indexed
- Age rating: 4+
- Requires: iOS 10.2 · 4 MB
- Languages: English
- Released: 2016-01-23
- Data updated: 2026-06-10
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/madad/id1070165417/reviews.md

## What is MADAD?

Consular Grievances Monitoring System (MADAD) has been setup for Indian Citizens to log and track Grievances pertaining to the Consular Services offered by the Indian Embassies (Missions/Posts) abroad.

Ministry of External Affairs (MEA) with a view to provide mobile enablement of MADAD, has launched MADAD Mobile Application on ios platform.

Grievances regarding Compensation, Court Case, Domestic Help, Imprisoned Abroad, Transportation of Mortal Remains, Repatriation, Salary Dues, Tracing the Whereabouts, Marital Disputes, Birth Certificate, No Obligation to Return to India (NORI) Certificate, Asylum-Cases, Worker Abuse, Recruiting Agent, Contract Problems, Physical Abuse, Sexual Abuse and Sponsor Problems will be lodged.

Grievances/queries related to Visa and Passport, Emergency Travel Documents, and Attestation of Documents are not entertained through the MADAD system.

Matters relating to education should be referred to the Ministry of Overseas Indian Affairs (http://www.moia.gov.in)

More information can be obtained from the official website : https://portal1.madad.gov.in/AppConsular/welcomeLink

## Key features

- Log consular service grievances
- Track grievance status
- Grievances for citizens abroad
- Covers various issues (salary, abuse, etc.)
- Mobile enablement for MEA services

## Recent user reviews (1 of 1)

All indexed reviews: https://appshunter.io/ios/app/madad/id1070165417/reviews.md

### 5/5 — Awesome app.

*2016-04-02*

Thank you indian govt.

## Frequently asked questions about MADAD

### What types of grievances can MADAD handle?

MADAD can handle grievances related to compensation, court cases, domestic help, imprisonment abroad, transportation of mortal remains, repatriation, salary dues, tracing whereabouts, marital disputes, birth certificates, NORI certificates, asylum cases, worker abuse, recruiting agents, contract problems, physical abuse, sexual abuse, and sponsor problems.

### What issues are NOT covered by MADAD?

MADAD does not entertain grievances or queries related to Visa and Passport, Emergency Travel Documents, and Attestation of Documents. Matters relating to education should be referred to the Ministry of Overseas Indian Affairs.

### Is MADAD available on Android devices?

Currently, MADAD is launched on the iOS platform and is available for iPhone, iPad, and iPod devices. There is no information available regarding an Android version.

### How often is MADAD updated?

The latest version of MADAD is 1.7, which was last updated on October 3, 2018. This indicates infrequent updates in recent years.

### What is the user rating for MADAD?

MADAD has a rating of 3.0 stars based on 2 ratings. This suggests a mixed or potentially limited user reception based on the small sample size.

### Does MADAD have ads?

No, MADAD does not contain advertisements. The app is free to download and use without any ad interruptions.

### What is the age rating for MADAD?

MADAD has an age rating of 4+, making it suitable for users aged four and above. This rating is based on general content appropriateness.

### Where can I find more information about MADAD?

More information about MADAD can be obtained from its official website: https://portal1.madad.gov.in/AppConsular/welcomeLink. The app was released on January 23, 2016.

## Version history (last 5 releases)

### 1.7 — 2018-10-03

Bug Fixes

### 1.6 — 2018-07-18

-UI Enhancements
-Bug Fixes

### 1.5 — 2017-12-18

Minor bug fixes with enhanced login feature and objective details captured for the Student and Course Details.

### 1.4 — 2016-12-05

A new feature for Indian students studying abroad. They can enter their details after registering as MADAD users. The Student details will comprise of the information such as the name of the Institute, Course Name/Duration, Passport and Visa details apart from the Student’s personal particulars like Name, Date of Birth, Gender, Name of Parents and so on. They can also manage their courses after registration.

### 1.3 — 2016-06-07

Register Grievance and Link Grievance screen is enhanced to include optional data entry field for capturing the ‘Emigrant Card No.’ for the grievant and concerned.

## More apps by Consular, Passport and Visa Division - MEA, Govt of India

- [mPassport Seva](https://appshunter.io/ios/app/mpassport-seva/id723492146)
- [mPassportPolice](https://appshunter.io/ios/app/mpassportpolice/id1198166497)
- [Passport Seva App](https://appshunter.io/ios/app/passport-seva-app/id6479501019)
- [Global Passport Seva](https://appshunter.io/ios/app/global-passport-seva/id6748985562)
- [Madad Citizen](https://appshunter.io/ios/app/madad-citizen/id6756656133)

All apps by Consular, Passport and Visa Division - MEA, Govt of India: https://appshunter.io/developer/723492149

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*