# MAE Service Assistant — MAE AI Service Assistant

> Automotive service assistant for capturing and streaming customer interactions. (iPhone/iPad app by Mae Platforms Inc..)

- Source: https://appshunter.io/ios/app/mae-service-assistant/id6762279387 (this page in markdown: same URL + `.md`)
- Developer: [Mae Platforms Inc.](https://appshunter.io/developer/1893629675)
- Category: Business, Productivity
- Price: Free
- Rating: 5.00/5 from 1 App Store ratings
- Age rating: 17+
- Requires: iOS 15.1 · 32 MB
- Languages: English
- Released: 2026-04-23
- Data updated: 2026-06-26
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/mae-service-assistant/id6762279387/reviews.md

## What is MAE Service Assistant?

MAE Service Assistant is built specifically for automotive industry. It’s a simple, dependable tool that captures every customer interaction without interrupting your workflow.

Start and stop recordings instantly with a single tap. There’s no setup or learning curve, so you can focus on your job without distractions.

The app continues recording in the background, even if your screen is off or you switch to another app. You won’t miss anything important while working through your day.

It automatically detects and connects to the best available audio device, whether that’s a Bluetooth headset, USB mic, wired headset, or the built-in microphone. If you switch devices during your shift, it adjusts smoothly without any extra steps.

Audio is streamed live to your team’s backend system, allowing for real-time review, quality checks, and coaching. There’s no need to upload or transfer files manually.

You’ll always see your connection status clearly, whether you’re live, connecting, or offline, so you know your recordings are being captured.

You can also set daily reminders to make sure you never forget to start recording at the beginning of your shift.

Everything is designed for the shop floor. Just select your name, tap record, and focus on the customer while MAE handles the rest.

MAE Service Assistant is only available to authorized users.

## Key features

- One-tap recording
- Background operation
- Automatic audio device detection
- Live audio streaming
- Connection status indicator
- Daily recording reminders


## Frequently asked questions about MAE Service Assistant

### What is MAE Service Assistant used for?

MAE Service Assistant is designed for the automotive industry to capture customer interactions. It allows users to record conversations, stream audio live to a backend system for review, and manage daily reminders for recording.

### Is MAE Service Assistant free to use?

Yes, MAE Service Assistant is available for free. The provided data indicates it is free to download and use, with no mention of in-app purchases or subscriptions.

### Does MAE Service Assistant have ads?

No, MAE Service Assistant does not contain advertisements. The application data explicitly states that it has no ads, ensuring an uninterrupted user experience.

### What devices is MAE Service Assistant compatible with?

MAE Service Assistant is available for iPhone, iPad, and iPod devices. It is designed to run on Apple's iOS ecosystem.

### How often is MAE Service Assistant updated?

The latest version of MAE Service Assistant, 1.7, was released on June 5, 2026. This indicates a recent update, with the initial release on April 23, 2026.

### What is the age rating for MAE Service Assistant?

MAE Service Assistant has an age rating of 17+. This suggests it may contain content or features suitable for mature audiences.

### How does MAE Service Assistant handle audio input?

MAE Service Assistant automatically detects and connects to the best available audio device, including Bluetooth headsets, USB mics, wired headsets, or the built-in microphone. It smoothly adjusts if devices are switched during a shift.

### Can MAE Service Assistant record in the background?

Yes, MAE Service Assistant is designed to record in the background, even when the screen is off or another app is in use. This ensures that no important customer interactions are missed during a work shift.

## Version history (last 5 releases)

### 1.7 — 2026-06-05

Update: Faster session management

### 1.5 — 2026-05-28

- Cleaner session termination.

### 1.3 — 2026-05-05

App rebranding to: MAE Service Assistant

### 1.2 — 2026-04-29

1. Updates about session expiry
2. Smooth BT teardown

### 1.1 — 2026-04-25

Fixed Connection error

## More apps by Mae Platforms Inc.

- [MAE Sales Assistant](https://appshunter.io/ios/app/mae-sales-assistant/id6763147283)

All apps by Mae Platforms Inc.: https://appshunter.io/developer/1893629675

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-26.*