# Mafioso: Mafia TBS PvP Duel — user reviews

> 83 indexed App Store user reviews of Mafioso by HeroCraft Ltd., rated 4.70/5 from 875 ratings.

- Source: https://appshunter.io/ios/app/mafioso-mafia-tbs-pvp-duel/id1439426584/reviews
- App overview in markdown: https://appshunter.io/ios/app/mafioso-mafia-tbs-pvp-duel/id1439426584.md
- Rating breakdown: 5★ 751 · 4★ 65 · 3★ 22 · 2★ 12 · 1★ 25

## What do users think of Mafioso?

Overall sentiment: negative

**Pros**

- 👍 Excellent fighting game
- 👍 Fun and exciting gameplay
- 👍 Visually stunning
- 👍 Great voice acting

**Cons**

- 🐛 Game won't load or launch
- 🐛 Frequent disconnects and connectivity issues
- 🔋 Game runs hot and drains battery
- 🔒 Poor customer support and lack of response
- ⚖️ Unfair matchmaking and progression system
- 🔁 Resetting of progress and achievements every season

**Commonly reported bugs**

- Game crashes on iPad Air
- Referral code system not working properly
- Inconsistent in-app purchase prices

**Most requested features**

- Add Persian language support for dialogue
- Implement ability cooldowns to reduce ability spam
- Improve rewards and currency earn rates
- Add more game modes and activities beyond PvP
- Provide a way to recover lost progress and purchases

## Newest reviews (10 of 83)

### 4/5 — Вход в игру

*2026-08-19*

Не заходит в игру с сегодняшнего дня на ios с vpn и без него.

**Developer response:** Клановые войны будут доступны, как только вы обновите игру! Удачи в бою!

### 2/5 — Про игру и баланс

*2026-07-26*

Игра и задумка интересная, главный минус, что самоцветы практически не получить бесплатно, соответственно в турнирах не поучаствовать, интерес пропадает, цены слишком большие за них, нужно прорабатывать или похорониться игра

**Developer response:** Спасибо за ваши отзывы! Мы знаем, что получить самоцветы бесплатно бывает сложно, что может повлиять на турнирную игру. Хотя покупки ускоряют прогресс, большинство предметов можно заработать бесплатно. Мы ценим ваши отзывы и будем продолжать работать над улучшением баланса и игрового процесса.

### 4/5 — :)

*2026-04-21*

Здравствуйте!Почему на айфоне не могу зайти в свою учётную запись в Гугл,Safari пишет не удалось открыть страницу,так сервер перестал отвечать!Что делать?Выручайте!!!

**Developer response:** Нам жаль слышать о проблеме со входом, с которой вы столкнулись. Пожалуйста, свяжитесь с нами по адресу support@herocraft.com с подробным описанием проблемы, любыми полученными сообщениями об ошибках и скриншотами, если это возможно. Мы сделаем все возможное, чтобы помочь вам.

### 2/5 — Your App Just Stopped Working On My IPhone

*2026-01-10*

As of two days ago I can no longer connect to the game. I have done nothing wrong and havnt violated any policies and have played this game for over five years now. This is ridiculous considering I’ve made in game purchases and am part of a clan. Update this game immediately so all players can connect properly please

**Developer response:** Hi! We are really sorry to hear that. You can also try to clear the cache for the game and reinstall the game. If it did not help, please contact us at support@herocraft.com.

### 2/5 — Your App Just Stopped Working On My IPhone

*2025-06-26*

After making an in game purchase today I can no longer log into the app and play. I have done nothing wrong and havnt violated any policies and have played this game for over four years now. This is borderline criminal

**Developer response:** Hi! We are really sorry to hear that. You can also try to clear the cache for the game and reinstall the game. If it did not help, please contact us at support@herocraft.com.

### 2/5 — Game is fun till you get into it

*2024-09-06*

The game is fine, but one problem I have is once you get to a new stage if you start losing a lot, you just get stuck in that stage and you just keep losing unless you win against like a crappy player.. also half the characters need a huge Nerf because they are just way too overpowered like there’s is one character the general he could stack shield up to 200 health. You will barely get any damage off and they use the scorpion girl who when she uses her ability, she goes invincible so you can’t target her and every round her ability gets super strong, until you hit rage mode and kill one of your teammates also had a healer healer which just keep healing people shields and the girl would just keep getting stronger and then she would use her ability again and again you have the ability abilities because there’s no cool, impossible characters

**Developer response:** We're sorry to hear that you're experiencing balance issues with the heroes! Your feedback about overpowered characters is valuable to us, and we are continually working on game balance based on player input. Thank you for sharing your thoughts!

### 5/5 — Best game ever

*2023-09-05, version 2.8.1*

So much fun and exciting

### 1/5 — Don’t waste your time or money- Peter principle matchmaking.

*2023-09-02*

I would rate this zero if possible. Be prepared to be extremely frustrated at times. You will rise to the level of incompetence since the matchmaking is flawed. The only way to have fun is rise then dump status then rise then dump and so on.

**Developer response:** Hello! We are really sorry that you didn't enjoy the game. If you have any suggestions about improving it, we will be happy to hear them at support@herocraft.com.

### 4/5 — خوب

*2023-08-02, version 2.8.0*

پرگل بازی خیلی خوبیه ولی دوتا ضعف داره ۱ تو فینشر طلعت تو نوبت حریف میره ۲برای خرید قیمت هارو معلوم نیست به دلاره یا به تومان

### 1/5 — Blocare cont

*2023-04-11, version 2.8.0*

Am făcut o plata in aceasta seara după ce mi-a fost retrasa suma ;mi-a blocat contul!!! De ce??? Apare un mesaj : 23 ore pt nu știu ce…!!

## Most critical reviews (10 lowest-rated)

### 1/5 — Negative Promotion

*2026-08-11*

I didn’t like it as much as I would have liked… the problem I seen was the language and the way they speak to each other, I surely don’t want my kids talking like that to me or to anyone at school to include the teachers. I know this isn’t something you thought about till now, I mean haven’t you seen the way kids backlash at society on the news. As well as the fact that you can spend money to buy Super characters on your first levels… nahhh rich people already CHEATING with high characters… I’m good.

**Developer response:** We appreciate you sharing your concerns about language and in-game purchases. Many players advance without spending money, but we understand your point and will share it with our team. Thank you for your feedback.

### 1/5 — Зачем шпионить!?

*2026-05-16*

Игра требует доступ к персональным данным

**Developer response:** Мы уважаем ваши опасения по поводу конфиденциальности. Запрашиваемые разрешения необходимы только для корректной работы игры. Если у вас возникнут вопросы или потребуется помощь, пожалуйста, свяжитесь с нами по адресу support@herocraft.com.

### 1/5 — Убирайте имбу

*2026-04-02*

Пофиксите этого имбового деда генерала, невозможно убить его….

**Developer response:** Благодарим вас за то, что поделились своими опасениями по поводу баланса героев. Мы понимаем, что это может вызывать разочарование, и активно работаем над улучшением справедливости в игре. Ваши отзывы очень важны для нас, и мы ценим ваше терпение во время этих обновлений.

### 1/5 — Рейтинг

*2026-01-26, version 3.3.4*

Уровни всех персонажей уровень аккаунта и все достижения скидываются после каждого сезона. То есть раз в месяц. Я офигел от этого. Захожу, а у меня аккаунт как будто я только играть начал все доп ключи одна статуэтка все забрали. Из за этого одна звезда и удаляю игру. Очень это расстрлило, игра была интересна, но после жаркого прикола игра сразу стала не интересной. Еще выкидывает из игры якобы плохой интернет постоянно. Противников очень долго ищут, хотя с такой политикой игры не понятно почему просто не создать ботов для этого. Короче игра очень сырая и пока очень провальная

### 1/5 — Game won’t load

*2026-01-22*

The game won’t load and I’ve written several emails to support without a response. Pretty messed up because I’ve spent money.

The company claims to respond to emails after three days but they’ve never responded to me. I’ve sent several emails and I’ve checked my spam folder. Support is horrible.

Still will not load after clearing cache and reloading. I want a refund

**Developer response:** We're sorry for the loading issues and delay in support response. Our team replies within three working days Monday to Friday. Please check your spam folder or resend your message to support@herocraft.com.

### 1/5 — Game won’t load

*2026-01-15*

The game won’t load and I’ve written several emails to support without a response. Pretty messed up because I’ve spent money.

**Developer response:** We're sorry for the loading issues and delay in support response. Our team replies within three working days Monday to Friday. Please check your spam folder or resend your message to support@herocraft.com.

### 1/5 — Тупая игра

*2025-06-01, version 3.2.1*

Ввел реферальный код . Мой друг получил 50 алмазов а я 500 монет НЕЧЕСНА

### 1/5 — Eating

*2025-05-17*

I tried the game it looks good but the game mechanics are not really fair I have been losing a lot and I barely started playing the enemy gets more rage that the actually player I can’t even enjoy this game at all

### 1/5 — Broken match system.

*2024-09-12*

Great if you love losing half the time. Otherwise you’ll find this game extremely frustrating and a complete waste of your time.

**Developer response:** We're sorry to hear that you're experiencing frustration with the matchmaking system. Your feedback is important to us, and we're constantly working to improve the game balance.

### 1/5 — You can’t win

*2023-11-11, version 2.8.1*

I can never win. My opponent always kills my people first even when we use the same weapons. Terrible game. Uninstalled

## Most praised reviews (10 highest-rated)

### 5/5 — Что с игрой?

*2026-04-16*

Не заходит в игру. Когда исправите?

**Developer response:** Здравствуйте! Нам очень жаль, что у вас возникли проблемы с запуском игры. Пожалуйста, проверьте память вашего устройства и перезагрузите его. Если проблема сохранится, свяжитесь с нами по адресу support@herocraft.com, чтобы мы могли оказать вам дальнейшую помощь.

### 5/5 — 100 brilliant

*2026-04-12*

eJN&deVgYd5

### 5/5 — Fix ASAP Won’t Launch Game

*2026-01-11*

Game will not launch and won’t launch for some of my friends either really hope this good game isn’t discontinued because it’s been 3 whole days and no one can play

**Developer response:** We're sorry for the launch issues affecting you and your friends. Please ensure your device has enough free memory and try restarting. If it persists, contact support@herocraft.com for assistance.

### 5/5 — Help

*2026-01-08*

The game not working don’t let me enter

**Developer response:** We're sorry the game won't launch. Please check your device's memory and try restarting it. If the issue persists, contact us at support@herocraft.com. We'll gladly assist you.

### 5/5 — Excellent Game

*2025-10-04*

Excellent fighting game. People who have played street fighter, king of fighter or Tekken 3 would love it.

### 5/5 — The game still isn't working for iPad.

*2025-08-06*

The game still isn't working for iPad.

### 5/5 — Amazing game

*2025-07-03, version 3.2.1*

Best 2025 I have played in along time love it

### 5/5 — True strategy

*2025-06-03, version 3.2.1*

I love the game so much it’s so fun and the phrases so funny my brothers says it to my aunts and uncles and they laugh so much it is so fun to play with ur friends but one issue  how do u get the hero bust my brother randomly got it and I’m a bit jealous lol !!! But I love the game best game so popular in iran

### 5/5 — Mafia tiene potencial

*2024-11-05, version 2.9.6*

Es un juego q promete mucho,es bastante relajado tienes q plantear buenas estrategias y ser hábil en matemáticas

### 5/5 — Amazing game without invasive ads or purchases

*2024-04-20, version 2.9.0*

A super high quality turn based strategy game with fun characters you don’t have to pay or watch millions of ads to unlock. This game stands out as one of very few that allow players to enjoy the game before deciding if you want to invest to make more rapid progress. Well done team this is truly outstanding.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*