# Magic Academy - Play to Learn — user reviews > 38 indexed App Store user reviews of Magic Academy by GT School, Inc., rated 3.30/5 from 24 ratings. - Source: https://appshunter.io/ios/app/magic-academy-play-to-learn/id6478924272/reviews - App overview in markdown: https://appshunter.io/ios/app/magic-academy-play-to-learn/id6478924272.md - Rating breakdown: 5★ 12 · 4★ 0 · 3★ 2 · 2★ 3 · 1★ 7 ## Newest reviews (15 of 38) ### 2/5 — ? *2024-12-08* I decided to sign up but it said it username is inappropriate but my username is Mickey Mouse **Developer response:** Thank you for bringing this issue to our attention. We understand the frustration regarding the username restriction. Please try a different username that does not include trademarked names. We appreciate your interest in Magic Academy and hope you continue your math journey with us. ### 3/5 — Fix now *2024-12-07* Apparently all user names are inappropriate I can't even put my name in. **Developer response:** Thank you for your feedback regarding the user name issue. We understand how important it is to have personalized options. Please try using different variations of your name, as certain words may be flagged. We appreciate your patience as we continue to enhance the user experience. ### 3/5 — I doesn’t load *2024-11-27* I got this game for my kid but it wouldn’t load and he put first grade but it put him with 3rd grade. **Developer response:** Thank you for your feedback. We understand your concerns about loading issues and grade placement. Please ensure you have a stable internet connection and try restarting the app. We appreciate your support and hope your child enjoys the game soon. ### 2/5 — Read before downloading *2024-11-22* Okay, I like this game. But most of the time it doesn’t even load! First it takes like five minutes to prepare, and when I get to it, I SHUTS OFF and exits out of the game. WHAT!? Fix this!! **Developer response:** We're sorry you're experiencing issues. Please use the in-app feedback button to report this problem. Thank you for trying Magic Academy. ### 2/5 — Crashed instantly *2024-11-14* When I went in for the first time it crashed so I tried again and I was able to get half way through editing my character before it crashed again. **Developer response:** We're sorry to hear about the crashes you experienced. Please use the in-app feedback button to report this issue. Thank you for trying Magic Academy. ### 3/5 — Fine in iPhone not on iPad *2024-11-01* It’s been working great on my phone and my son loves it. We got him an iPad and the app keeps crashing - we can’t even open it. **Developer response:** We appreciate your feedback! We're sorry to hear about the issues on your iPad, we'll investigate and work on a solution to ensure a better experience for you and your son. Thank you for bringing this to our attention. ### 3/5 — Keeps logging me out of nowhere *2024-10-25* It keeps logging me out of nowhere and randomly. I can’t even really login that much. I pause for like five times because of the logout thing it’s very laggy. I didn’t even to play a single game on there because of lagging please try to fix this quickly. I will appreciate you and also I read this three star. The second issue is, that whenever I avatar, it shows up on a new avatar like it makes no sense third of all I didn’t even to complete and defeat a single monster because it was so laggy not recommended for mobile users or PC users. It keeps logging me out of nowhere and just a waste of time, I really want Robux but I turns out this is all just a scam so I recommend please telling me the truth or doing an apology video or something I do not really appreciate it plus the ad isn’t really true. Very lucky not like the girl it was playing it and that so I decided to download it because I thought it was very interesting that it turns out it was not because of it’s lagging keeps logging out of nowhere so please fix the Internet on this book. I am begging. and developer please respond. **Developer response:** We appreciate your detailed feedback about the frequent logouts and lagging issues you're facing. It’s clear how this impacts your experience, and we value your input. Please use the in-app feedback button to share more details, as it helps us improve. Thank you for your patience and understanding! ### 3/5 — Always Crashing And Long Loading *2024-10-18* Hello Developers, ______________________________________________________ Bugs I want to ask that the game always crashes and long loading. It even freezes, long loading and crashing. ______________________________________________________ I really want the robux I always study and get great grades in school but my mom always don’t give me robux As soon as possible I wanna know when is it going to fix the bug I’m excited to wait! And play this fun game I kinda like the loading screen so yeah I hope you fix the bugs ASAP tysm **Developer response:** We appreciate your feedback about the app crashing and long loading times. It's great to hear you enjoy the loading screen! Your concerns are important to us, and we encourage you to use the in-app feedback button to share more details about the issues. Thank you for your patience! ### 1/5 — App won’t open on iPhone or iPad *2024-10-13* I was able to open the app one time. It won’t open on my phone nor iPad. **Developer response:** We appreciate your feedback about the app not opening on your devices. It’s concerning to hear that you've only been able to access it once. Please use the in-app feedback button to share more details about the issue, as this will help us enhance your experience. Thank you for your patience! ### 2/5 — Crashing *2024-10-10* For every 5 seconds the game is crashing and going out of game and. When I reopen it it was completely loading again and same thing is repeating **Developer response:** We appreciate you sharing your experience with the app crashing frequently. It’s frustrating to deal with constant interruptions. Please use the in-app feedback option to provide more details so we can look into this issue. Your feedback is vital for us to enhance your experience! ### 1/5 — No way *2024-09-28* It doesn't give you free robux as it says and it cant open it just is so annoying pls fix it I mean I haven't pa,yes it so I don't know if it does give you roblox tell me and fix the game and I'm in 2024 and the last review about the same thing was 2yrs ago and I didn't find anything😡😡😡😡😡😡😡😡😡😡 **Developer response:** We appreciate your feedback and recognize the disappointment with the app's functionality and the claims about free Robux. It's frustrating when things don't work as expected. Your insights are important to us, and we encourage you to share more details through the app so we can better understand the issues you're facing. ### 1/5 — Won’t open *2024-09-17* Could not go into it my internet it fine please do something **Developer response:** We appreciate your feedback about the app not opening, and we can imagine how disappointing that is. Please reach out through the app for more details on the issue, as your input is crucial for us to address this. Thank you for sharing your experience with us! ### 1/5 — Untrustworthy AND Deleting Reviews with Ratings? *2024-08-16* On mobile, I submitted a review with a rating. I cannot find it and in it I mentioned about not trusting this game or TeachTap/LearnWith.AI (due to the Albert Einstein chatbot telling me that this app had personalization based on grade level, which didn't even work for me). So what is going on here? **Developer response:** We're sorry for the confusion you're experiencing. Please use the in-app feedback button to report this issue. Thank you for trying Magic Academy. ### 1/5 — Unplayable on Both Mobile and MacBook *2024-08-16* I selected 8th grade as the highest grade I have completed. In the tower where you meet the professor guy though, I don’t have access to 8th Grade level. It stops at Grade 7. I cannot even play this on my phone without the buttons not responding. I even once fell through the map while just standing still. On MacBook, the controls WASD don’t work and I have to use a trackpad or mouse to move AND jump/fight/guard. I was once disconnected from the server and it never brought me back. This is unfortunately completely unplayable. I was hoping I could get past Grade 8, because LearnWith.AI’s/TeachTap’s Albert Einstein chatbot told me precisely word for word that, “In Magic Academy, you can indeed start with more advanced topics if that matches your proficiency level. The app uses diagnostic tests to place you in the right content from the beginning, ensuring you’re challenged appropriately without spending time on skills you’ve already mastered. This personalized approach helps you focus on expanding your knowledge and skills efficiently.” There was NOTHING personalized. Why was there no Grade 8 tower level, and why did the AI on your other platform basically tell me things that were not true? I wanted to use TeachTap, but now I’m not sure if I should trust it now so much. **Developer response:** Thank you for your feedback. We apologize for the inconvenience and are actively working to resolve the issues. If you'd like to continue playing Magic Academy, please email support@learnwith.ai for assistance. We appreciate your patience and hope to improve your experience soon. ### 1/5 — Won’t open *2024-08-03* This game opens, loads, and then shuts down. I’ve never been able to play it. **Developer response:** We appreciate your feedback about the app not opening properly. It’s disappointing to hear that you haven’t had a chance to enjoy the game yet. Please reach out through the app for more details on the issue, as your insights are crucial for us to improve. Thank you for sharing! ## Most critical reviews (10 lowest-rated) ### 1/5 — terrible *2024-12-18* dont download, cant get you robux **Developer response:** We're sorry to hear about your experience with our reward system. Our intention is to provide enjoyable learning and motivating rewards. If you're encountering issues, please reach out to us at support@learnwith.ai for assistance. ### 1/5 — Trying💀 *2024-12-15* Yeah so the app is fake they don’t give you gift cards or robux like the add says, it dosent even let me log in and I tried my school email .🤌🏿 So I rate this a 1 star you should too. **Developer response:** We appreciate your feedback and understand your concerns regarding login issues and rewards. Please ensure you are using the correct email and follow the password recovery process if needed. For help with your account, we encourage you to reach out to our support team at support@learnwith.ai. Thank you for letting us know about your experience. ### 1/5 — … *2024-12-14* It keeps putting me in 4th but I’m in 3rd grade. **Developer response:** Thank you for your feedback. We understand that being placed in the incorrect grade can be frustrating. Please contact support@learnwith.ai for assistance in resolving this issue. We appreciate your patience and hope you continue to enjoy the app. ### 1/5 — Bruh *2024-12-08* Play because inappropriate username if it’s not even inappropriate **Developer response:** Thank you for your feedback regarding username content. We take these concerns seriously and strive to maintain a safe environment for all users. Please report any usernames that you find inappropriate through the app. We appreciate your input and encourage you to continue using Magic Academy. ### 1/5 — Knows nothing about Roblox *2024-11-24* I’m not trying to be rude, but 10 Robux or 100 is literally three cents (for 10) and six cent (for 100) and plus you can’t just enter your Roblox username and magically get Robux because Roblox will be showing left and right if this was true. And conclusion Ayan don’t get this app. It’s most likely a scam. Good learning app tho **Developer response:** Hello, thank you for your feedback. Magic Academy is not a scam, and we do provide Robux rewards to our students. You cannot buy Robux through Magic Academy with money as your comment seems to imply They are only earned by completing math challenges. Our main goal is to provide an engaging learning experience. Please continue to explore Magic Academy and share your experience with us. ### 1/5 — Not very good *2024-11-06* Referal does not work and it crashes when I open it **Developer response:** We're sorry to hear about the issues you're facing. Please reach out to our support team for assistance with referral and crashing problems - we're here to help fix them for you! ### 1/5 — IT KEEPS KICKING ME OUT *2024-11-05* You gotta fix it cause i need robux im a noob if yall wanna add me my user is —-Aalia4taun ok see u on roblox And male sure to fix the glitch 😡 **Developer response:** We apologize for the inconvenience! Our team is already working on fixing the issue to improve your experience. Thank you for your patience and understanding. ### 1/5 — pretty bad *2024-10-27* firstly it crashes way to often and secondly you’d have to do 1000 lessons for 100 robux which is equivalent to around a dollar so in turn means after spending 6 or more hours you can get 100 robux, this app pretty bad **Developer response:** We are sorry to hear about your experience. We appreciate your feedback and will work on improving the app's performance and pricing structure. Thank you for bringing these issues to our attention. ### 1/5 — Too laggy:( *2024-10-25* it won’t let me in. I found this app on YouTube, spent 23 minutes signing up, just to find it won’t let me in the game. It keeps kicking me out, pls fix. **Developer response:** We appreciate your feedback about the lag and login issues. It sounds really frustrating to spend so much time signing up only to face these problems. Please use the in-app feedback option to share more details, as this will help us improve your experience. Thank you for your patience! ### 1/5 — Waste of time *2024-10-18* When I open the app it just loaded then closes sorry too say but this was a waste of time and Wi-Fi **Developer response:** We appreciate your feedback and understand how disappointing it is when the app isn’t working as expected. Please consider using the in-app feedback button to share more details about the issue, as it helps us improve. Thank you for your patience, and we hope you’ll give it another try! ## Most praised reviews (10 highest-rated) ### 5/5 — This is the best *2024-12-18* This actually works I got a ton of Robux from this aready **Developer response:** We're thrilled to hear that you're enjoying Magic Academy and the rewards it offers! It's fantastic that you've already earned a lot of Robux through your math achievements. Thank you for sharing your positive experience! Keep up the great work in your learning journey! ### 5/5 — Works I got robux thanks *2024-12-13* Thank you so much😘 **Developer response:** We appreciate your positive feedback and are glad you enjoyed the rewards! Thank you for being a part of Magic Academy. We look forward to your continued success in mastering math! ### 5/5 — i claimed a gift *2024-12-13* I claimed a giftcard and unlike what is advertised i have not received it yet **Developer response:** Thank you for your feedback regarding the gift card claim. We understand the importance of timely rewards and apologize for any delay. Please allow 2 to 5 days for processing. If you have further concerns, feel free to reach out to support@learnwith.ai. ### 5/5 — IT WORKS *2024-12-11* I got this game / app thinking it wouldn’t work so then I started playing and redeemed for a Roblox robux card and it sent the code to my mail and I redeemed it and now I’m happy **Developer response:** Thank you for your positive feedback! We're glad to hear that you were pleasantly surprised by the app's effectiveness. It's great that you successfully redeemed your Roblox Robux card. We appreciate your support and hope you continue to enjoy your gaming experience with us! ### 5/5 — Nice kids game *2024-07-15* I really love this game but please tell me when the diamonds are coming into the game, love this game so much **Developer response:** We appreciate your enthusiasm and are glad you love the game! ### 5/5 — nice app *2024-07-07* very good app,i learned a lot of things from this app **Developer response:** Thank you for your kind words! We're glad you learned a lot. Keep enjoying the Magic Academy app! ### 4/5 — How long does it take for your Robux to come pls *2024-12-13* I love this app it’s fun and all but when do you get your Robux I created a pass and I did what the instructions said to do but nothings pending pls when do I get my Robux pls answer back:( **Developer response:** Thank you for your positive feedback about the app. We understand your concern about the Robux reward. Typically, processing takes between 2 to 5 days once all steps are completed. If you don't see any updates after this time, please contact support@learnwith.ai for assistance. ### 4/5 — Diamonds *2024-07-11* I love the game aspect but would also love to know a confirmed date on the release of dimonds. **Developer response:** We appreciate your enthusiasm for the game! Your feedback about wanting to know more about the diamond release is noted. ### 4/5 — Diamonds *2024-07-11* I saw this add while watching youtube. I decided to have my child try it out, and she LOVES it this game is as fun as prodigy she said(another math game) but she’s frustrated she can’t get any diamonds any idea on how to get them? **Developer response:** We appreciate your child's excitement! To earn diamonds, she can explore various activities and challenges in the app. You might also find some tips in our support options. ### 4/5 — When will diamonds be implemented *2024-07-03* When will diamonds be implemented into the game i really wanna get my mom a birthday gift overall good game though although it keeps crashing probably because its in earlyrevel **Developer response:** Thank you for the positive review! We're glad you're enjoying the app. We are working hard on implementing diamonds. Stay tuned as we continue to improve and expand Magic Academy. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*