# Magic Cleaner & Smart Cleanup — user reviews > 277 indexed App Store user reviews of Magic Cleaner & Smart Cleanup by LUMOS, OOO, rated 4.40/5 from 6,953 ratings. - Source: https://appshunter.io/ios/app/magic-cleaner-and-smart-cleanup/id1043279586/reviews - App overview in markdown: https://appshunter.io/ios/app/magic-cleaner-and-smart-cleanup/id1043279586.md - Rating breakdown: 5★ 5,069 · 4★ 829 · 3★ 432 · 2★ 201 · 1★ 422 ## What do users think of Magic Cleaner & Smart Cleanup? Overall sentiment: neutral **Pros** - 👍 Good app for cleaning up storage - 🚀 Fast and efficient at finding duplicates - 💡 Helpful for managing photos and files - 🔒 Seems trustworthy and secure **Cons** - 🐛 Crashes and glitches reported - 💰 Subscription model is frustrating - 🔍 Accuracy issues with detecting duplicates - 🙅‍♀️ Limited functionality in free version **Commonly reported bugs** - App crashes during scanning process - Incorrect file/photo detection and deletion - Subscription issues and inability to cancel - Compatibility problems with certain devices **Most requested features** - Lifetime purchase option - More granular control over file deletion - Improved user interface and navigation - Better support and communication from developers ## Newest reviews (12 of 277) ### 4/5 — Payent *2025-12-30* Trop de truc à payer sinon bien ### 2/5 — Inutile *2025-02-09* Pas utile. Ergonomie ratée. Beaucoup trop cher pour ce que c’est supposé faire. Pas d’explications sur l’objet et l’utilisation de cette application. ### 4/5 — Exactly what I needed *2024-01-30* For yeats my storage was always on the very edge to being full, and I could never figure out why. I hardly had apps but a lot of photos and videos even though I don’t take that many, so I downloaded this and it turns out for some reason I have soooo many copies. I’ve freed up 15 gigs in 15 mins which is crazy. I would give it a 5 star if it was a bit cheaper. **Developer response:** Dear User, thanks for the high rate! Your opinion about our Phone Cleaner is really important for us! We hope you will stay pleased using the app to clean up all the duplicated photos, videos, any files, contacts or calendar events! ### 1/5 — VPN not connecting *2023-12-15* After I changed my phone vpn not connected I have paid life time bundle pak ### 1/5 — Waste of money *2023-12-07, version 3.31* This software was disappointing, does nothing I couldn’t do before, another software con. ### 1/5 — Bad *2023-12-03, version 3.31* Do not download I was charged for a subscription I didn’t even know I had the app at first ### 4/5 — I love the set up of the app *2023-12-03, version 3.31* Plus I'm kinda pickywith the photos/videos and I wish it could get rid ofvghe junk files. ### 2/5 — Cleaner *2023-11-08, version 3.30* Фото я и сам могу удалить,а кэш НИГДЕ не чистит! И за это ишо просют бабки... ### 1/5 — Paid app *2023-10-17* This app is 100% useless, you can’t do anything unless you pay. They don’t even allow ads. Don’t install and waste your time **Developer response:** Dear User, thanks for your feedback! We are sorry that some aspects didn’t satisfy you. Please look forward to new app updates! ### 3/5 — If You offered lifetime purchase I would buy *2023-09-24, version 3.30* The fact that this comes with a free VPN is amazing. But I can’t purchase it at a lifetime price. Great product otherwise ### 1/5 — Complete scam, do not download *2023-08-29, version 3.30* Weekly subscription, stay far, far away. ### 1/5 — You have to pay for use it *2023-08-27* Not recommend at all **Developer response:** Dear User, thanks for your feedback! We are sorry that some aspects didn’t satisfy you. Please look forward to new app updates! ## Most critical reviews (10 lowest-rated) ### 1/5 — 3 PHOTOS *2026-06-13, version 3.31* 3 photos per day if you don’t have a membership thing which is so unfair because you have to pay for it 😡😡🤬🤬 ### 1/5 — Muito ruim *2026-03-19* Nao recupera vídeos apagados ### 1/5 — Nasıl iptal edeceğim *2025-12-19, version 3.31* Uygulamayı 3 gün ücretsiz kullanım dediniz, istediğinizde iptal edebilirsiniz dediniz… iptal etme özelliği yok!!! Nasıl abonelik iptali yapabileceğimi lütfen söylermisiniz…. ### 1/5 — Ruim *2025-01-21* Não recupera fotos e não fiquei nem 15 minutos com ele, não deixa testar apesar de dizer que pode testar por 7 dias, quero meu estorno, meu dinheiro de volta. ### 1/5 — VPN not connecting *2024-12-21, version 3.31* After I changed my phone vpn not connected I have paid life time bundle pak ### 1/5 — Garbage App *2024-10-11, version 3.31* Ran the free trial app kept deleting the same files again and again never changed the number of files deleted or the name of the calendar event. Deleted the app and cancelled the trail subscription. I do not recommend this app. ### 1/5 — It’s wastage of money *2024-03-31* Please refund my money it never worked **Developer response:** Dear User, in order to help with your subscription please contact wwmobilecleaner@gmail.com. We will do our best to resolve your issue! ### 1/5 — O período gratis leva o consumidor ao erro *2024-03-01* O app obriga comprar uma assinatura e tem uma opção de 3 dias gratuitos dizendo que vc não precisa pagar durante esse período, mentira pura. Cobrou e caiu no cartão na hora. E o app não fornece la grandes coisas n. N recupera aquivos deletados da lixeira, e a unica coisa interessante é q ele reconhece fotos e videos duplicados ou similares pra apagar mas de resto nd d interessante **Developer response:** Dear User, thanks for your feedback! We are sorry that some aspects didn’t satisfy you. Please look forward to new app updates! ### 1/5 — Beurk *2024-01-24, version 3.31* Je n’ai pas du tout aimé ### 1/5 — Horrible Experience *2024-01-08, version 3.31* I have had the worst experience with this app. On December 31, 2023 my three year-old minor daughter was playing on my phone and accidentally purchased this app. I immediately within an hour after noticing what had happened canceled my subscription and contacted apples claims department asking for a refund due to the fact that a minor had accidentally purchased the app. They response I got back from Apple‘s claim department was that this app does not give refunds. I immediately contacted Apple claims department again, telling them how absurd it was that my three year old accidentally purchased an app without my knowledge, and without my permission you took money out of my account and you refuse to refund my money and pretty much was saying that my 3 year old daughter should have read and understood that this app does not give refunds. Honestly, I found it to be insulting and very disrespectful. I’m already struggling as a single mom and then you have those who want to take advantage of that. After two different attempts, contacting the claims department and getting denied both times, I started reading the apps, information, rules and regulations and all that. Then I came across where it says it has a free trial period, so that made me go into my subscriptions and purchases and I noticed that I had a purchase for a free trial on December 31, 2023 and also I had a purchase for $27 and some odd cents on December 31, 2023. so now I’m thinking how do I have two purchases for the same app ones and free trial and the other one I had to purchase on the exact same day at the exact same time? I guess I’m going to have to reach out to the apps, customer service instead of Apple and see if I can’t get that way. Honestly, I feel like that it tricks you into purchasing the app by it stating free trial, when in fact it automatically charges at the same time. Even if it wasn’t my 3 year old that accidentally purchased the app, it would confusing to me as an adult. Then to top it off , I canceled the subscription on the same day that it was purchased. So now, I don’t even have access to the app that was purchased without my consent to begin with. I just feel like something better could have been done to resolve this situation a lot better than it was. I have canceled the app the same day it was purchased and not even used it. I don’t understand for the life of me why can I not just be refunded my money back? $27.00 may not be a lot of money to some people, but it is to me. ## Most praised reviews (10 highest-rated) ### 5/5 — App *2025-10-07, version 3.31* Me están cobrando y no tengo el app favor verificar ### 5/5 — Hizmet *2025-02-08, version 3.31* Süper bir etkinlik. Teşekkürler ### 5/5 — Excellent aap *2024-12-09* This app is very useful for cleaning unuseful stuffs . Very excellent app , must recommend all. 😍😍😍 **Developer response:** Dear User, thanks for the high rate! Your opinion about our iPhone Cleanup tool is really important for us! We hope you will stay pleased using this Smart Cleaner app to remove any duplicates from your phone gallery and optimize the storage! ### 5/5 — Good *2024-11-29, version 3.31* Good now pay me ### 5/5 — Bonne journée *2024-04-17* Merci beaucoup **Developer response:** Dear User, thanks for the high rate! Your opinion about our Photo Cleaner is really important for us! We hope you will enjoy optimizing your phone memory using our Smart Cleaner app. Find, choose and remove any unnecessary duplicates in your iphone! ### 5/5 — Sa ma libérer énormément de place *2024-01-23* 10espace **Developer response:** Dear User, thanks for the high rate! Your opinion about our Phone Cleaner is really important for us! We hope you will stay pleased using the app to clean up all the duplicated photos, videos, any files, contacts or calendar events! ### 5/5 — HARİKA TEŞEKKÜRLER *2023-11-10, version 3.31* 👍🥰 ### 5/5 — Review *2023-09-12, version 3.30* I just started using it. ### 5/5 — Great app *2023-07-13, version 3.28* This app let me see what is actually going on. Thank you so much! ### 5/5 — Simplesmente amei *2023-05-22* Eu amei esse aplicativo vale a pena **Developer response:** Dear User, thanks for the high rate! Your opinion about our Phone Cleaner is really important for us! We hope you will stay pleased using the app to clean up all the duplicated photos, videos, any files, contacts or calendar events! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-09.*