# Magic Guide: Universal Orlando — user reviews > 95 indexed App Store user reviews of Magic Guide by VersaEdge Software, LLC, rated 4.70/5 from 1,802 ratings. - Source: https://appshunter.io/ios/app/magic-guide-universal-orlando/id515790946/reviews - App overview in markdown: https://appshunter.io/ios/app/magic-guide-universal-orlando/id515790946.md - Rating breakdown: 5★ 1,507 · 4★ 138 · 3★ 48 · 2★ 42 · 1★ 67 ## What do users think of Magic Guide? Overall sentiment: neutral **Pros** - 🚀 Helpful tool for navigating parks - 🗺️ Useful interactive maps - 📋 Detailed dining menus and information - ⏱️ Provides wait time estimates - 🔍 Assists with planning and decision-making **Cons** - 🐛 Inaccurate or outdated wait times - 💰 Paid features that should be free - 🤖 Unreliable or non-functioning features - 🗺️ Lacking detailed park maps - 🗓️ Incorrect park hours or attraction status **Commonly reported bugs** - Apple Watch app not working - Inability to update wait times manually - Incorrect or missing attraction and dining information **Most requested features** - GPS-enabled navigation within parks - Real-time crowd and wait time updates - Ability to log visited rides and attractions - Integration with park ticketing and FastPass systems - More comprehensive dining and menu information ## Newest reviews (13 of 95) ### 4/5 — Great with Universal’s App *2026-02-18* Used the free version. Super easy to favorite what you actually want to see and show just them (with wait times and showtimes) on one screen. Kept Universal’s app on the interactive map and just flipped between them as needed. ### 4/5 — Gps please *2025-07-06* It was not as helpful as it could be. No search or gps helping with finding destinations ### 4/5 — Great Function - one critical function missing *2025-05-01* I really love this app! It’s far more convenient for simple information than the Official app for the park. The only thing I wonder is why this is not available as a complication from the watch screen it would be so easy to tap on an icon on the watch screen to open the app and get the information you need. Would that be a difficult capability to add? ### 2/5 — App works mostly as advertised *2023-12-02* App does what is should except for family sharing as described when purchased. Our family sharing does work as my wife and I share purchases maxed by the other. This does not. Customer support says read the previously sent complete guide. The complete guide doesn’t resolve the problem. Single user works pretty well. Family sharing does not. Would rather have my money back. ### 2/5 — Upgraded for up to date wait times *2023-02-17* Upgraded for the up to the minute wait times, yet now just showing closed and not giving any wait times. I even submitted an accurate wait time, it thanked me, still didn’t update. Will improve rating if fixed. ### 3/5 — Magic Guide: Universal Orlando *2019-02-07* I love this app and made the additional purchase for the extras. My only complaint is updating the app. There are several things which need correcting because of something closing, restaurants adding food to their menu, or changing prices. I like this layout better than the official Universal App. Easier to look at and see the food locations and menus. I do use this for meal planning so it would be great if it was up to date. Thank you! ### 4/5 — Great app but where’s Volcano Bay *2018-04-04* I love this app, it’s so good but needs updating to include Volcano Bay which has been open for a year this summer, that’s the only reason I haven’t given it 5 stars ### 1/5 — Ripoff *2017-08-17, version 4.1.1* 4.99 and line wait times are never up to date. Worst app ever ### 3/5 — Time issue *2017-08-06, version 4.1.1* Times didn't match kiosks at park. ### 4/5 — More accurate wait times than the Universal app *2017-07-27, version 4.0* I wish it was a little more user friendly BUT I found that this app had more accurate wait times than the actual Universal Studios app. ### 4/5 — Great app *2017-07-13, version 4.0* Its very helpful and you can plan your day base on the inf ### 4/5 — Needs an update *2017-06-16* Needs updates to include Volcano Bay! ### 2/5 — Wait times are never updated *2017-06-15, version 4.0* Have been attempting to use this application for the past 3 days hoping to get some insight on what the wait times are for each universal ride. Unfortunately they are hardly ever updated. And even when they are they seem to be inaccurate. If I were you I'd just pay attentions to the estimated wait times outside each individual ride instead of relying on this faulty application. ## Most critical reviews (10 lowest-rated) ### 1/5 — No pagar *2026-07-09, version 7.1.4* Pagar por algo que debe de ser gratis? Qué descaro ! ### 1/5 — RIP off *2025-05-04* Said free upgrade then wanted to charge me for it 🫤 ### 1/5 — Won’t show restrooms without upgrade! *2023-11-07* Ridiculous! ### 1/5 — Does this app really work? *2023-05-23* I paid to get this and I feel like it doesn’t really give the most up to date info. I wish I had kept my money. ### 1/5 — Thought this wasn’t an official app *2021-06-13* It’s not. All the ads! 🤦‍♂️ ### 1/5 — Do not download unless you are willing to pay! *2019-07-02* The app is free but you have to pay to see the times, do not download! ### 1/5 — Wrong Time information/ wrong open or close information!!!!!!! *2019-06-14, version 4.3.3* The least the park should do is give us the right information!!!!! Example today is 6/14/2019 09:50 am, and the new ride( Hagrid’s magical creatures motor bike adventure) is closed and the app shows the ride open!!!! Really that’s false information!! That’s not a good way to treat your customers. I do not like that!!! ### 1/5 — Doesn’t really work *2018-11-06* Apple Watch app does not work, don’t waste your money in this app. ### 1/5 — Apple Watch not working *2018-09-27* So annoyed I paid for the Apple Watch upgrade and it doesn’t work on there. It was working a couple days ago. Please fix ASAP. I’ve tried restarting phone and watch with no luck. ### 1/5 — 1/10 *2018-07-13* The only thing worth while is the map. The wait times are completely off and the menu items for the food places are completely wrong and out of date. ## Most praised reviews (10 highest-rated) ### 5/5 — Must have when visiting parks! *2019-11-02* Great tool that provides everything from wait times to interactive maps. Very helpful ### 5/5 — AMAZING *2019-11-02* This app really helped us a lot in the park ### 5/5 — Best Ever *2018-07-11* I couldn't have done Universal without it! Showed me exactly where I was and how to get to where I wanted. The food button with all the menus, I mean the best! GET THIS APP it will be the best trip! Oh and the wait times too, ### 5/5 — Good App *2017-12-21* This is a pretty good app for navigating around the Universal Properties, worth the exception of its coverage of Volcano Bay which is somewhat lacking. Perhaps this will be corrected in the future. ### 5/5 — Cool! *2017-10-29* What a helpful tool. ### 5/5 — Great! *2017-08-13, version 4.0* Great app for those who are going to the parks! ### 5/5 — Very Usefel *2017-06-23, version 4.0* The wait times are constantly being updated. This is the app you need to find the shortest lines/wait times for your favorite rides. ### 5/5 — Great Tool! *2017-06-01, version 4.0* I have both the WDW and Universal Studios apps and I absolutely love them. So far I've only been using the dining and maps portions for planning our upcoming trip to both parks and they're worth every penny. Speaking of dining, I sent VersaEdge an email two days ago asking about possible a Volcano Bay menu update and just like that, today I see the menu! If the GPS map works half as good it will be icing on the cake for me! Well done guys! ### 5/5 — Very good utility while in park *2017-05-13, version 4.0* Without aid of this app I would have been so lost. The interactive map can pinpoint your location and show what all is around you (Bathrooms, rides etc). 4.5/5 ### 5/5 — Very helpful!! *2017-05-04, version 4.0* It was great to have a map and wait time at my fingertips! Loved that part. I paid for the premium because I understood that I would be able to see where I was on the map. But that is not how it works. As far as I can see the basic is the same as premium so stick to the basic. Great app. Thanks. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*