# Magic Universe — user reviews > 41 indexed App Store user reviews of Magic Universe by TapNation, rated 4.70/5 from 548 ratings. - Source: https://appshunter.io/ios/app/magic-universe/id6447054279/reviews - App overview in markdown: https://appshunter.io/ios/app/magic-universe/id6447054279.md - Rating breakdown: 5★ 463 · 4★ 49 · 3★ 12 · 2★ 3 · 1★ 21 ## What do users think of Magic Universe? Overall sentiment: negative **Pros** - 👍 Fun game - 🎨 Good graphics **Cons** - 🐛 Glitches and bugs - 🔑 Unable to progress due to missing keys - 💰 Excessive ads - 🛑 Getting stuck in levels **Commonly reported bugs** - Game freezing and crashing - Character getting stuck or unable to move - Keys not appearing or not working as intended - Levels becoming unbeatable due to missing resources **Most requested features** - Add a way to warp back to the beginning of a level - Implement a system to report issues and get support - Add an option to disable ads or purchase an ad-free version ## Newest reviews (13 of 41) ### 3/5 — Can’t avoid ads. *2025-04-30, version 1.7.10* Would be great, but no way to buy out of ads. Can only stand a few rounds, then I play something else. Thanks. ### 3/5 — Love the game but *2024-10-25, version 1.7.10* I really enjoy this game but the amount of forced ads is ridiculous I’d give it five stars but with the amount of forced ads you can’t play more than a minute ### 3/5 — Can’t find key *2024-10-08, version 1.7.10* I’m on level 18 and I have to unlock a new area and can’t find the key anywhere? ### 3/5 — Stuck in vault tower *2024-09-19, version 1.7.10* I uninstalled and reinstalled 3 times causing me to start over 2 times. Every time I get to the bank vault that requires a key, none has dropped and keep getting stuck. Is there a glitch? I heard this has been ongoing for months or a year now? Please fix this, I don’t want to delete this game altogether ### 3/5 — Stuck! *2024-08-24, version 1.7.10* Im the the wizard tower with the rainbow crystals. I went forward accidentally bypassing the waypoint. Now im teleported past the waypoint with no way back. I’m stuck with no way out. Could we get a way to warp back to the beginning of a level? I deleted the game and reinstalled it and played all the way to where I was before. I beat the wizard and still the key doesn’t work for the last door Very disappointed in the game especially since I paid for the 2x drops ### 3/5 — Surprise Another stuck player *2024-07-30, version 1.7.10* I guess I’ll never see my dragon egg hatch because I two am stuck. Fun, entertaining, cool graphics it’s just right when you’re really getting into game you get stuckified😢 😢😢 ### 3/5 — Stuck! *2024-07-22* Im the the wizard tower with the rainbow crystals. I went forward accidentally bypassing the waypoint. Now im teleported past the waypoint with no way back. I’m stuck with no way out. Could we get a way to warp back to the beginning of a level? I deleted the game and reinstalled it and played all the way to where I was before. I beat the wizard and still the key doesn’t work for the last door Very disappointed in the game especially since I paid for the 2x drops ### 3/5 — Wanted to love it *2024-07-20, version 1.7.10* Fantastic game and then you get stuck. I’m going to delete and restart it because it’s the only thing I can think to do until there is an update fixing it. ### 3/5 — Paid and game crashed *2024-07-08, version 1.7.10* Fun game! Until I paid $4 for double resources. The game crashed and is stuck on the loading screen for hours. I hard closed the app and shut down the iPad. Still stuck loading. ### 3/5 — Wish they’d fix it *2024-06-28, version 1.7.10* Love what I could play of the game but the glitches have made me stop playing it for a while!! Please fix them bc I think it would be an amazing game without them!!! ### 2/5 — Needs work *2024-06-20, version 1.7.10* I completeld a stage and never got a key to unlock the gate so now I’m just stuck on that level forever. ### 3/5 — Fun BUT *2024-06-19, version 1.7.10* What a fun little game I randomly found. You run around as your wizard collecting resources and completing missions. It was a fun and engaging game. Unfortunately, I reached a point where I was stuck. The Bank level requires a Gold Key to open a door to go through a portal. I have ran loops and loops around the map searching for a Gold Key. Cannot be found. Cannot restart the level, cannot go back to the main area, there’s so report / unstuck option. I’m stuck running loops on the same map. Unfortunately after a day of looping I gave up and deleted the app. ### 3/5 — Stuck! *2024-06-08* Im the the wizard tower with the rainbow crystals. I went forward accidentally bypassing the waypoint. Now im teleported past the waypoint with no way back. I’m stuck with no way out. Could we get a way to warp back to the beginning of a level? ## Most critical reviews (10 lowest-rated) ### 1/5 — Ads *2025-07-07, version 1.7.10* The ads are not working. Please fix. ### 1/5 — Fix *2024-11-04, version 1.7.10* The game keep freezing at times and when u go to the bank there no key and your stuck.. I love the games if these where fix I would gave it 5stars.. I read a lot tha5 have the same problem.. please please fix it.. it would be nice that you have a bag like your list but u can’t see the full list.. also it be nice that the maps show where this are.. ### 1/5 — help *2024-11-04, version 1.7.10* Need fixed I love the game so far but it got stuck going to the fault, there no key to be found and I even deleted it and reinstalled and it still stuck.. please fix this ### 1/5 — Key *2024-09-26, version 1.7.10* Iv been stuck not finding the key iv done both of the dungeons and still no key it is a bit annoying because I was loving the game now I’m just stuck with nothing I can do ### 1/5 — Level stuck *2024-08-17, version 1.7.10* I paid for the X2 forever deal and not even 48 hours after I get stuck on a map and have no way to get back. There’s no button or way to go back to the main island. I don’t know if other people are having this issue but I’m very upset. Not only did I waste $5, my excitement was crushed by this. I hope this is fixed soon.🤬 ### 1/5 — Ad machine *2024-07-13, version 1.7.10* Cute idea for a game but the constant forced ads make it essentially unplayable ### 1/5 — Stuck at level and too many glitches *2024-06-29, version 1.7.10* Games cute and fun but…a lot of glitches and stuck and cant get to green sewer. ### 1/5 — Do not spend money on this app *2024-06-24, version 1.7.10* I have restarted this game 3 times to get around various bugs. At this point I am stuck in the rainbow crystal area with zero ability to get the key needed to move on. Common complaint in the reviews. There is no way to reach out to dev, no Facebook page, and zero support. These bugs are happening after just a couple of hours of play. It’s a shame, I love the concept so far! ### 1/5 — Glitchy *2024-06-19, version 1.7.10* I have restarted the game three times now because I get so far the game will not let me get to be able to move on no matter how many times I close came out and restart. I still can’t find keys or other resources to continue my quest. very frustrating if I could give half a star less I would. ### 1/5 — No key on level and no support on app *2024-06-17, version 1.7.10* I played the game got to the a point where there's no key. Then deleted it tried again and there's no key. And no support to ask questions. ## Most praised reviews (10 highest-rated) ### 5/5 — Very fun game, however need some kind of update *2024-07-11, version 1.7.10* This is a very fun game to play, however I am stuck in the banking section of the game where the doors are asking to use a key to unlock and no matter how many times I try to unlock the doors they won’t open and I know I have the key because I have got it after defeating the bad guy that was holding on to the key in the sewer section. I can only assume that this game needs some kind of update to fix the glitch that is causing the issue of not being able to use the key to unlock and open the doors. ### 5/5 — I need help *2024-07-06, version 1.7.10* I can’t seem to find the key that I need for bank ### 5/5 — Review *2024-07-01, version 1.7.10* Good game ### 5/5 — I like it so far. *2024-06-11, version 1.7.10* I like it so far. ### 5/5 — My review *2024-06-05, version 1.7.10* Fun hp based mind numbing game. ### 5/5 — Enjoying this game *2023-07-03, version 1.2.0* I like it a lot. I like the progression and different looks of the levels. I think it’d be wicked to be able to customize your character with different clothes etc. I would love music as it has no sound. I also would love to be able to buy a pack for no ads!! Thanks for makin a wicked game! ### 4/5 — Fun game but…. *2024-10-31, version 1.7.10* Love the game but I am stuck in the bank section. I have run everywhere on the map but there is no key to get further in the game. I uninstalled it and reinstalled the game hoping I missed something but still no key. Did I miss something? ### 4/5 — Wizard with bugs *2024-07-17* Fix the glitches please! ### 4/5 — I am stuck someone help me 🥺 *2024-06-25, version 1.7.10* Whenever I log in I am stuck on the loading screen and overtime it makes weird sounds, it was fun before that happened, does anyone know how I can fix this ### 4/5 — Great game…. But!!! *2024-06-03, version 1.7.10* Just started found and started playing the game not to long ago. Love the simple but but design. Controls for most part are great.. a few hiccups here and there.. My flaw with the game is… even after the update. I can not progress past my current location. Shows me what I need to do but gives me now way to get there.. Please help.! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-31.*