# MagicLight: AI Video generator — user reviews > 31 indexed App Store user reviews of MagicLight by MAGICLIGHT(HK)LIMITED, rated 4.60/5 from 97 ratings. - Source: https://appshunter.io/ios/app/magiclight-ai-video-generator/id6748646938/reviews - App overview in markdown: https://appshunter.io/ios/app/magiclight-ai-video-generator/id6748646938.md - Rating breakdown: 5★ 86 · 4★ 0 · 3★ 1 · 2★ 0 · 1★ 10 ## Newest reviews (12 of 31) ### 1/5 — SCAMMERS!!!! (Run) *2026-02-19, version 1.2.14* These people are SCAMMERS!!!!! They will take your money and you would end up crying. They were doing a promotion and I made a mistake and clicked on and linked my bank. And they charged me for a one year subscription. I’m trying to get them to cancel but I can’t even do that. RUNNN AND DONT LOOK BACK. ### 1/5 — Rip off - can’t cancel subscription!! *2026-02-02, version 1.2.14* Do not use. Avoid at all cost!! ### 1/5 — Bad reviews *2026-01-15* I paid for a subscription expecting high-quality videos, but the quality is terrible. The character I created looks completely different in the video. The transitions are also a mess—it suddenly jumps from one scene to a totally unrelated one for no reason. I bought the paid version to get professional quality, but the videos produced are unusable and low-quality. I’m very unhappy with this service ### 1/5 — Scam *2025-12-27, version 1.2.12* I purchased one year standard subscription paid more than 100$ and i got credit only for forst month in nov 25 today nov 27 did not get anything yet ### 1/5 — Not happy at all *2025-12-11, version 1.2.10* I opted for the $11 and change for one month and they tried to charge me for a whole year and now there’s some sort of strange pending transaction that won’t go away on my card won’t work on the App Store. The app is OK, but it’s not worth all the trouble. ### 1/5 — Not as advertised *2025-12-01, version 1.2.8* Wasted $50 on pro. Does not do as advertised ### 1/5 — Video audio not supported subscription hai credits bhi hai *2025-11-29* Am not happy for this app subscription lene ke baad bhi audio video not supported ### 1/5 — “Audio/video is not supported” error after the video got generated. *2025-11-28* Kids story feature is not working . When trying to download the generated video ! Its giving me the error described in title . Its cost 2880 credits . Do i get it back or The video download error will rectified . Please work on this earliest. ### 1/5 — Unsuccessful *2025-11-11, version 1.2.6* I installed the app but I couldn't sign in, there was a problem. You are still new, if you gave people to try and at least make a free video people would have the chance to try the app. I'm sorry I deleted the app ### 1/5 — Not good *2025-11-01, version 1.2.6* No very good quality, i would recomend not to buy it ### 1/5 — Zero Customer care *2025-10-22, version 1.2.6* I like the app and I have a subscription that I was considering enhancing but since about 3-4 days ago, i have been unable to access several projects i have in the app. I have been trying to contact the them thru email and have received ZERO reply. Customer care is important to me and so far, doesn’t look good. ### 1/5 — Schlecht *2025-10-18* 19€ zahlt man damit du überhaupt etwas von der App benutzen kannst, Photo von denen downloaden bzw. auch wenn du dein eigenes downloadest. Ich kann kein Video erstellen, dafür muss ich noch extra viel bezahlen! ## Most critical reviews (10 lowest-rated) ### 1/5 — The payment is wrong Please process the refund *2026-07-14* The payment is wrong Please process the refund ### 1/5 — Terrible app. I requested a refund a month ago cause the video generation was subpar i was charged2x *2026-07-09, version 1.2.18* I was charged twice when I requested a refund within the day of using it. I got no response and have now been charged a second time for $15.00 I haven’t used the app at all. The customer service is subpar and they are a bad ai generator. ### 1/5 — Don't buy premium *2026-06-10, version 1.2.18* Zero quality video ### 1/5 — The app didn’t show mercy *2026-05-08, version 1.2.18* U give lesss credit and charge so much, even when you will make mistakes 😔 ### 1/5 — I am cancellation my order but cut my money *2026-04-23* I am purchased one month and second month i am canceled subscribe but still cut my money ### 1/5 — Refund my Subscription *2026-04-21, version 1.2.18* Hi, I was misled by your app. It showed the price in Indian Rupees ($17.7 per month after 50% discount) but charged me $349.99 for an annual plan without my clear consent. Please cancel my subscription and issue a full refund immediately. ### 1/5 — The product does not provide the functionality I need. I would like a full refund. *2026-03-28* The product does not provide the functionality I need. I would like a full refund. ### 1/5 — Scam beware *2026-03-27, version 1.2.18* Beware - try change your plan and it bills you separately add another account and charges you in a Chinese name MAGICLIGHT then Chinese letters. They are hard to get in touch with too and don’t bother replying. ### 1/5 — Money debited but subscription not active no credits given till now . *2026-03-23* Money debited but subscription not active no credits given till now . ### 1/5 — subscription scam *2026-03-21* I don’t get my subscription i paid it the order was also confirmed by apple still no subscription appeared on my app ## Most praised reviews (9 highest-rated) ### 5/5 — Amazing *2026-07-13, version 1.2.18* Amazing ### 5/5 — Rav *2026-05-27, version 1.2.18* Very nice excellent job thanks ### 5/5 — I bought 10000 credits. But I don't have any credits. Please check. *2026-03-19* I bought 10000 credits. But I don't have any credits. Please check. ### 5/5 — One of the best application *2025-11-13* Best in its category ### 5/5 — Username and password doesn’t work *2025-10-22, version 1.2.6* I created the account on the computer. I downloaded the app on iphone and tried to use the same username and password but I don’t work. ### 3/5 — N *2026-01-31, version 1.2.14* one-click video does not work, I cannot paste the text ### 3/5 — Bug or what ever *2026-01-26* Ich weiß nicht, was seit gestern an der App geändert wurde, aber One Click Video funktioniert über das iPhone aktuell überhaupt nicht mehr. Zwei Monate lang lief alles einwandfrei, jetzt ist die Nutzung faktisch nicht möglich. Ich hoffe sehr, dass das Problem zeitnah gefixt wird – andernfalls müsste ich leider mein Abo kündigen und mich nach einer alternativen App umsehen. ### 3/5 — Login Issue with MagicLight App *2025-10-11* Login Issue with MagicLight App I'm having trouble logging into the MagicLight app. While I can access my account online without any issues, the app doesn’t provide the option to log in using my Google Mail account, which is how I set up my login details. This situation is quite frustrating as I’d love to use the app and take full advantage of your amazing features. Could you please look into this issue and help resolve it? Thank you for your assistance! ### 2/5 — Log In nicht möglich *2026-03-16* In der App funktioniert der Login über Google nicht. Man wird immer in den Browser weitergeleitet. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*