# Magnum Private Hire LTD — user reviews > 31 indexed App Store user reviews of Magnum Private Hire LTD by Autocab Taxis, rated 5.00/5 from 2 ratings. - Source: https://appshunter.io/ios/app/magnum-private-hire-ltd/id1565509437/reviews - App overview in markdown: https://appshunter.io/ios/app/magnum-private-hire-ltd/id1565509437.md - Rating breakdown: 5★ 2 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 0 ## Newest reviews (10 of 31) ### 5/5 — Amazing service *2024-01-21, version 34.5.10* It was a pleasure travelling on your taxi, the driver was professional yet engaging.Keep up the good excellent service ### 5/5 — Late pick up Christmas Day - driver spot on, great service 👍🏼👍🏼 *2023-12-25, version 34.5.10* Great service Christmas Day - driver spot on 👍🏼👍🏼 ### 5/5 — Brilliant *2023-12-21, version 34.5.10* Always on time, with polite drivers and clean vehicles ### 2/5 — Not showing reg or car *2023-08-31, version 34.2.29* In the afternoon the app don't show reg or car info ### 1/5 — Magnum taxi *2022-08-07, version 33.7.4* I am disgusted in magnum taxi I have been with them 40 years and I walk out the of my door and as soon as he sees it is a black guy he shuts is windows and drives off wow it’s the 21 Century yu no I won’t be using them again ( blocked ) ### 5/5 — Excellent *2021-11-12, version 33.4.27* Booked through the app and was a little dubious but taxi arrived 5 mins early. Got to work with time for a brew. Very quiet driver which is how I like it. Thank you Magnum will definitely use again whilst my car is in the garage ### 1/5 — not recommended *2021-11-05, version 33.3.13* verrrryy verrry bad service, the taxi arrived after one hour waiting and i just descended the stairs he locked the doors of the taxi saying your trip was cancelled u delayed. I waited all that and he refused to wait 2 minute ### 5/5 — no problemo *2021-11-03, version 33.3.13* what the title said ### 5/5 — All good *2021-10-14, version 33.3.13* Everything OK ### 1/5 — Ridiculous! *2021-09-09, version 33.3.13* Ordered a taxi from Stoke train station. It arrived, to only then be refused the ride! We asked If It was for us (said our name) and he said “no”. We pointed at his phone and said “that’s us, that’s my name”. He told us to “shh” whilst he rang the taxi base”, he then cancelled the ride In front of us and said “someone else will come take you”, then drove off. Without any reason or explanation! The only reason I can think of, Is that we were 2 gay men. If that’s the case, then he shouldn’t be working for a public sector with that kind of intolerance! I won’t ever be using Magnum again. Ever since the took over another firm, It’s gone downhill. ## Most critical reviews (10 lowest-rated) ### 1/5 — terrible taxi service *2026-04-29, version 38.1.4* Use magnum every single day, and every single day they get somthing wrong😂proper spastics over at magnum! ### 1/5 — Taxi *2025-10-18, version 37.0.3* I book a taxi on this app , the most of the time they start the jobe from 3£ but some of the taxy of this company start from 5.60£🤣 , trying to be smart nvm i will not suggest this one 🫶🫶🫶 ### 1/5 — One of the worst taxis *2025-01-09, version 35.1.7* Order taxi through bank and get to my destination drivers try to take advantage of me and take more money just a scam ### 1/5 — Wrong fare infor *2024-12-06, version 35.1.0* When i started it says 6£ but when i added a deduction of 6.50£ made ### 1/5 — Disgrace *2024-10-22, version 35.0.12* Takes money out of my bank up to a week later leaving me without, absolutely joke ### 1/5 — Worse service *2024-07-17, version 34.6.15* Very very pathetic service and mannerless driver they provide. No matter the driver disrespect you or argue with you , you should have proof of evidence otherwise they can’t do anything with it. One of them told me it’s safe, they have cameras, everything is recorded but when you try to make a complaint about a driver’s behaviour they will ask you to prove it. ### 1/5 — App issues *2024-04-10, version 34.6.12* The app does not update in real time and lags so you don’t know where the driver is. It also glitches if you try to change the payment method. Too difficult to use ### 1/5 — Awful!!! *2023-09-24, version 34.2.29* This app is awful. Keeps resetting to home every time try and input a new pick up address and won’t let me add into favourites! Deleted! ### 1/5 — Hiding companies while trying to pay for taxi with card *2023-05-06, version 34.2.29* I booked with magnum and choose to pay using card and it charged £1.1 first then charged £9.20 and the following day out of no where a weird payment tried coming out my account the name of the place was chaturbill, my bank blocked it immediately and contacted me about the charges am soo happy my bank did before letting the money go out of my account ### 1/5 — Terrible *2022-11-26, version 34.0.13* Pressed forgot password so it should have sent a link to my email to reset it but it won’t. ## Most praised reviews (10 highest-rated) ### 5/5 — Awesome firm *2026-01-03, version 37.0.3* Booked magnum taxi arrived on time never lets me down this firm and fares are always top notch definitely recommend ### 5/5 — Brilliant app cheap fares 🙂 *2026-01-03, version 37.0.3* Always use magnum taxi ### 5/5 — Brilliant service and App *2025-02-21, version 35.1.7* Since using the App and actually using Magnum taxis I can’t believe what a good service this is pay by phone prompt pick up please my staff love it won’t use anyone else ### 5/5 — Thank You *2025-01-18, version 35.1.7* The taxi man was as very helpful and understanding considering the fact that I was a stroke patient That you for engaging such taxi men with a heart to serve the public, it’s not all about money ### 5/5 — Punctual freindly drivers *2024-11-27, version 35.1.0* Brilliant as always ### 5/5 — Good ride *2024-07-26* Nice man ### 5/5 — Top service *2024-06-29, version 34.6.15* Super fast pick up times and a great all round service ### 5/5 — Perfect driver as usual. *2024-03-24, version 34.6.10* App is great, driver polite, car clean and a smooth ride. ### 5/5 — Excellent *2024-01-27, version 34.5.10* Superfast pick up thank you ### 5/5 — Easy rider *2024-01-27, version 34.5.10* Being disabled driver always helps me with my shopping And makes sure I get into house before pulling away --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*