# Magnus Health — user reviews

> 21 indexed App Store user reviews of Magnus Health by Magnus Health, rated 4.70/5 from 1,409 ratings.

- Source: https://appshunter.io/ios/app/magnus-health/id1570470574/reviews
- App overview in markdown: https://appshunter.io/ios/app/magnus-health/id1570470574.md
- Rating breakdown: 5★ 1,217 · 4★ 71 · 3★ 28 · 2★ 16 · 1★ 77

## What do users think of Magnus Health?

Overall sentiment: negative

**Pros**

- 🚀 Fast and straightforward
- 👍 Friendly user app
- 👍 Seamless to use
- 👍 Helpful and organized

**Cons**

- 🐛 Bugs and errors
- 👎 Not user-friendly
- 👎 Difficult to upload/download documents
- 👎 Unreliable

**Commonly reported bugs**

- Treatment notes showing error
- Unable to upload images to correct file
- Keeps old file from prior year
- Unable to print or download physical form

**Most requested features**

- Ability to connect to cloud storage (Google Drive, Dropbox)
- Document scanning feature
- Ability to extract data from forms
- Improved document management (remove old forms, clear prior year data)

## Newest reviews (2 of 21)

### 1/5 — Hard to use

*2022-07-14*

This app is really hard to use. I wasted over an hour getting it to work and now it’s not working again.  I wish my daughter’s day camp didn’t require it.

**Developer response:** Thank you for your input! Please make sure that you are using the most current version of the mobile app with the latest updates. If you still have problems please contact us directly at productmanagement@magnushealth.com.

### 1/5 — Not functional

*2022-06-04*

2 kids at different schools and I STILL am unable to have 1 user name/login!!! Just so ridiculous and too time consuming in the mornings. I hate this app!! Very basic and I wish schools would discontinue the use of it.

**Developer response:** Thanks for contacting us!  We are happy to let you know that you can in fact use one username as a primary account and then easily switch back and forth between your children’s accounts. To enable this, just sign in with your username per usual, and then in the Accounts screen select Add an Existing Account and enter your second set of credentials. That will link the accounts. Then you can quickly switch back and forth between your children’s accounts.  Let us know if you have other questions, and feel free to reach out directly anytime to productmanagement@magnushealth.com.

## Most critical reviews (10 lowest-rated)

### 1/5 — Very stressful

*2026-07-21*

This app is very slow and it gives me anxiety every time I use it

### 1/5 — New User

*2026-06-29*

I’ve never had such a difficult time signing up for a new account. Even the “New to Magnus Health Mobile App” section does not specifically clarify how to sign up for an account. Instead, it discusses log-in information…how do I have log-in information if I am new to the app??? Then it says if I “don’t know my credentials or need to update them” (still confusing wording for someone who has never registered in the first place), I have to use my desktop/laptop to do so, which is extremely inconvenient. Not off to a good start with this platform. It shouldn’t be that difficult. Most sites/apps have a straightforward “Register” or “Sign up” option readily available.

### 1/5 — Horrible.

*2026-03-19*

Not user friendly as a parent.

**Developer response:** Thank you for your feedback! We're committed to improving our app and appreciate your support. Make sure to keep it updated for the latest features.

### 1/5 — Not user friendly

*2023-10-07*

Not user friendly to submit documents

**Developer response:** Thank you for your review. We're sorry for any inconvenience. Please ensure you're using the latest version of our app. If issues persist, we'd like to help! Contact us at productmanagement@magnushealth.com for support.

### 1/5 — Can’t download form

*2023-09-25*

Can’t download form

**Developer response:** Thank you for your review. We're sorry for any inconvenience. Please ensure you're using the latest version of our app. If issues persist, we'd like to help! Contact us at productmanagement@magnushealth.com for support.

### 1/5 — Terrible

*2023-07-29*

Unable to print or download physical form it keeps glitching every time I try to, very unreliable wouldn’t recommend using Magnus.

**Developer response:** Thank you for your review. We're sorry for any inconvenience. Please ensure you're using the latest version of our app. If issues persist, we'd like to help! Contact us at productmanagement@magnushealth.com for support.

### 1/5 — Useless

*2023-07-19*

Can’t upload images to correct file. Keeps old file from prior year. No way to clear the prior year physical before uploading new file.

**Developer response:** Thank you for your review. We're sorry for any inconvenience. Please ensure you're using the latest version of our app. If issues persist, we'd like to help! Contact us at productmanagement@magnushealth.com for support.

### 1/5 — Useless

*2023-06-27*

Can’t upload images to correct file. Keeps old file from prior year. No way to clear the prior year physical before uploading new file.

### 1/5 — Magnus

*2023-02-25*

If I could give this zero stars, I would.

**Developer response:** Thank you for your review. We're sorry for any inconvenience. Please ensure you're using the latest version of our app. If issues persist, we'd like to help! Contact us at productmanagement@magnushealth.com for support.

### 1/5 — Useless

*2022-08-30, version 1.9.4*

Can’t upload images to correct file. Keeps old file from prior year. No wat to clear the prior year physical before uploading new file.

## Most praised reviews (9 highest-rated)

### 5/5 — Amazing

*2026-02-16*

Perfect

**Developer response:** Thank you for your feedback! We're committed to improving our app and appreciate your support. Make sure to keep it updated for the latest features.

### 5/5 — Must-Have for School Health Management

*2025-11-26*

This app makes managing student health records incredibly easy. Uploading forms, tracking requirements, and staying organized is fast and straightforward. Very reliable and saves a lot of time.

**Developer response:** Thank you for your feedback! We're committed to improving our app and appreciate your support. Make sure to keep it updated for the latest features.

### 5/5 — Magnus Health

*2023-11-08*

Friendly user App. Loved it!

**Developer response:** Thank you for your feedback! We're committed to improving our app and appreciate your support. Make sure to keep it updated for the latest features.

### 5/5 — Love the app!

*2023-07-01*

The app is really helpful and seamless to use. Thanks so much!

**Developer response:** Thank you for your feedback! We're committed to improving our app and appreciate your support. Make sure to keep it updated for the latest features.

### 5/5 — Chaminade High School - Spring Sports Waiver

*2023-03-21*

Eddie Perez was outstanding in helping me navigate and upload this form! Eddie is a fantastic asset to the Magnus Health team! Way to be Legendary Eddie!!!

Peace & Best,

Gregory E. Gatti, Sr.

**Developer response:** Thank you for your feedback! We're committed to improving our app and appreciate your support. Make sure to keep it updated for the latest features.

### 4/5 — The App doesn’t seem to be improving

*2023-07-07*

I appreciate having a mobile app to manage the multiple yearly health forms we have to complete but it seems the UI/UX may be digressing. Attempting to locate how to upload documents as a yearly replacement is cumbersome and not intuitive. Extra clicks to remove old forms and then having to take photos of current forms after even more clicks is not very user friendly. A connection to files other than the ones on my iPhone would also be helpful e.g Google Drive or Dropbox. It would also allow for a document scan vs a photo which would provide a higher quality image. It could also allow you to extract discrete data from the forms which could open up opportunities for you and your customers. Finally, for a future item maybe consider a way to number/ID forms in a way that doesn’t force critical information to be cut off at the bottom.  Just some thoughts.

**Developer response:** Thank you for your review and the thoughts! We made some improvements related to the upload documents feature, you can use the native upload section to select the file you want from any source to upload the file in the app.

Our team continue making some improvements to help the UI/UX. Please ensure you're using the latest version of our app.

### 4/5 — Better than Older Version

*2022-02-25*

Faster login, easier layout, and NO reuploading!!

**Developer response:** Thanks for your review and we're glad you are enjoying the improvements in the new Magnus Health mobile app!

### 2/5 — Bugs all the time

*2024-09-21*

Every time I tried to look at the treatment notes, always showing an error.  It’s been more than a year and still not solved after all the updates.

**Developer response:** Thank you for your feedback! We're committed to improving our app and appreciate your support. 

We’ve implemented a fix for the issue you mentioned regarding treatment notes, and it will be available in the next few days. 

Please make sure to keep the app updated for the latest features, and once the update is live, the issue should be resolved.

### 2/5 — Good for parents not great for admin

*2022-02-18*

Needs improvement on the administrative side. I need to be able to see over the counter meds as well as prescription meds. Also, it would be great if you could make it to where we could add a nurse note through the mobile app if we are on a field trip. The Magnus v2 app was better for admins.

**Developer response:** Thank you for your insightful input!

You are correct, our initial release of the new Magnus Health mobile app was geared toward Parents to ensure that we met their requirements for the current Re-enrollment window. Upcoming releases will address additional enhancements for nurses and schools. In the meantime, within the new app you are able to view Prescriptions if you have that authorization. Simply click on “Students” in the tap bar at the bottom of the app screen and choose the desired student. Then within their record you can tap on any of the medications listed to see details.

Thank you for being a Magnus Health mobile app user. We would love to hear ideas you have for possible additional enhancements. Please reach out at any time to productmanagement@magnushealth.com!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*
