# Mahjong Soul — user reviews

> 504 indexed App Store user reviews of Mahjong Soul by YOSTAR LIMITED, rated 4.90/5 from 10,905 ratings.

- Source: https://appshunter.io/ios/app/mahjong-soul/id1464872167/reviews
- App overview in markdown: https://appshunter.io/ios/app/mahjong-soul/id1464872167.md
- Rating breakdown: 5★ 10,027 · 4★ 583 · 3★ 75 · 2★ 20 · 1★ 200

## What do users think of Mahjong Soul?

Overall sentiment: positive

**Pros**

- 🎮 Fun mahjong gameplay
- 👍 Beginner-friendly tutorials
- 🎨 Cute anime-style visuals
- 🕹️ Easy to play and learn
- 💻 Cross-platform support

**Cons**

- 💰 Gacha system is restrictive for F2P players
- 🐛 Frequent crashes and connectivity issues
- 🤔 Lack of in-depth explanations for game mechanics
- 🤑 Expensive in-app purchases for characters
- 🤯 Unfair matchmaking and luck-based outcomes

**Commonly reported bugs**

- Login screen freezes
- Crashes during or after matches
- Connectivity issues and network errors
- Purchased items not showing up in-game
- Inconsistent gacha and reward system

**Most requested features**

- More free-to-play rewards and currency
- Improved tutorial and gameplay explanations
- Japanese language support
- Practice mode and single-player options
- Better matchmaking and skill-based matchups

## Newest reviews (10 of 504)

### 3/5 — Das Spiel ist gut wenn man die Regeln kapiert hat.

*2026-07-09, version 2.7*

Das Spiel ist gut wenn man die Regeln kapiert hat. Die Erklärungen sind echt eher knapp gehalten. Also mit den wenigen Infos hab ich das Spiel nicht verstanden. Wenn das verbessert wird denn gibt es 5 Sterne . Jetzt sind es eigentlich 3 Sterne

### 4/5 — Great

*2026-06-22, version 2.7*

The speed and flow of the game is good but the Gatcha interface is typical toxic interface predatory design

### 4/5 — It’s the go

*2026-06-17, version 2.7*

Gotta love it

### 3/5 — 退坑再见

*2026-06-09, version 2.7*

匹配机制不公平，高一级的三星能去低一级虐菜😅号开始烂的时候把把牌烂，运气鬼到不行，而且还有一些开AI和外挂的玩家。受不了了直接卸载了，转移一番街了匹配机制更好玩法还更多一些

### 5/5 — 😍😍😍😍

*2026-05-22, version 2.7*

Enjoy

### 5/5 — Este juego me va a volver loco

*2026-05-17, version 2.7*

Acabo de descubrir que Mahjong Soul no es un juego de habilidad. Es un experimento psicológico diseñado para detectar el único momento feliz de tu día y destruirlo instantáneamente.

“Ah mira, por fin tengo una mano buena 😊”
TSUMO.
RON.
IPPATSU.
ALGÚN CHINO NIVEL DIOS CON SKIN DE MONA ANIME SEMIDESNUDA

Llevo Años atrapado en el mismo rango porque el sistema claramente funciona así:
ganas 30exp
pierdes 60
desarrollas problemas de ira
repites

Lo mejor es cuando tienes un yakuman prácticamente listo y de la nada un wn hace tsumo con la peor mano jamás concebida por la humanidad tirandose 1000 puntos 

También sospecho que el juego tiene un algoritmo secreto que detecta cuando estás feliz para arruinarte el día entero 

10/10 experiencia.
Nunca había odiado tanto un juego que sigo abriendo voluntariamente dos veces al día.

### 4/5 — Great game but…

*2026-05-16, version 2.7*

Like the game but there should be different variations of mahjong available. Also it’s pretty complicated for all the things you can do in it so it can feel overwhelming

### 5/5 — Game Dee

*2026-04-23, version 2.7*

Chob game né makmak Kub

### 5/5 — every nice game！

*2026-04-08, version 2.7*

every nice game！

### 1/5 — cheap poo

*2026-03-26, version 2.7*

worst game ever

## Most critical reviews (10 lowest-rated)

### 1/5 — 官方刻意操縱同級匹配，太不公平了

*2026-06-24, version 2.7*

遊戲的美術、音樂和麻將手感一開始確實精緻吸引人，但玩得越久越讓人失望和寒心。
雀魂官方刻意使用了 Engagement Optimized Matchmaking（EOMM）這套惡劣機制。表面上看起來是匹配同等級的對手，但實際上卻在背後蓄意操控，讓某些人贏、某些人輸。明明段位相近、牌力看似相當，卻總在官方的精準調控下出現極不自然的勝率波動：連勝幾把後，接下來就很容易被同級對手「剛好」壓制；輸幾把後，又容易「剛好」遇到能贏的。這種不是隨機、也不是純實力的匹配，完全是官方故意設計的結果。
他們的目的就是透過這種隱晦的不公平操控，製造「有輸有贏」的黏著感，強行提升用戶在線時間和付費意願。官方從未承認這套骯髒手法，卻在暗中把玩家的勝率玩弄於股掌，嚴重損害遊戲的公平性。這種刻意利用人性弱點、蓄意製造不公的惡劣行為，真的非常令人反感。
強烈要求官方停止這種卑劣的匹配操控，把系統徹底透明化，讓玩家能真正靠實力和運氣公平對戰，而不是被官方刻意設計的算法持續操縱和剝削。
目前只給 1 星。畫面再漂亮，也無法掩蓋這套惡劣的不公平機制。

### 1/5 — 神经游戏。。。。

*2026-06-10, version 2.7*

机制肯定有问题

### 1/5 — Unfairness, Rigged, Pay to WIN!

*2026-06-09, version 2.7*

Been stuck at ADEPT for months without any progress. Of course you need to spend tons of money to get your level up otherwise they won’t make any profit from the game. No matter how good your hand or how cautious you’re playing, somehow it’s winning rate is low. We never know if we’re playing against bots or real players. Of course they want to keep the Whales content with the game because that’s where most of their money comes from. Just play and enjoy the game with a casual mindset without any high hopes of winning and getting to higher levels without spending money or you’ll lose your mind and health over it.

Utterly Rubbish!

### 1/5 — 超级烂

*2026-05-30, version 2.7*

一直恶调

### 1/5 — 垃圾游戏

*2026-05-30, version 2.7*

只看运气的垃圾游戏

### 1/5 — 四麻游戏

*2026-05-14, version 2.7*

四麻游戏

### 1/5 — Terrible

*2026-05-13, version 2.7*

Not at all what is advertised as, waste of time

### 1/5 — Not Working

*2026-04-17, version 2.7*

Unusable. This app took 10 minutes to download (not exaggerating), and it straight up doesn’t work. Even clearing the cache, even completely closing and restarting the app (and my phone), I cannot get past the title screen.

### 1/5 — Help needed

*2026-04-08, version 2.7*

Hi, I’m really frustrated trying to access my account. I’ve invested a lot of money into this app for various features and characters, but I’m unable to log in using my email address. Each time I try, it keeps prompting me to create a new account instead of letting me sign in.

Can you please help me recover or access my existing account as soon as possible?

### 1/5 — So bad

*2026-03-27, version 2.7*

This game always favors players who have spent money to buy character skins; they always get better decks than free players

## Most praised reviews (10 highest-rated)

### 5/5 — The best

*2026-09-01, version 2.7*

The goat

### 5/5 — mahjong but aura

*2026-08-16, version 2.7*

def the best place for mahjong

### 5/5 — ichihime is SHO SHO SHOOO KYOOT

*2026-08-10, version 2.7*

she's like da kyootest evarrrr!!!

### 5/5 — Beautiful characters

*2026-08-09, version 2.7*

My favourite pass time game during meals

### 5/5 — Amazing Game

*2026-07-12, version 2.7*

If you like card/board games and looking for a new alternative then this game is for you. I like to gamble with my emotions. Call me a masochist, I’ll accept

### 5/5 — mahjong

*2026-07-09, version 2.7*

nice game！

### 5/5 — Rocks

*2026-06-25, version 2.7*

There’s a lot of cosmetic items that are unfortunately locked behind a gacha but this is easily the best way to play Riichi Mahjong

### 5/5 — love this game

*2026-06-19, version 2.7*

i llove mahjong so much and i just pullled the mahjong guy and i love him and his series so much as well. thank you for making this game and making it so authentic and accurate to the real mahjong, now i can play from anywhere. love it thank you.

### 5/5 — Best mahjong game ever

*2026-06-13, version 2.7*

Amazing QOL and UI, characters are a bit gooney tho, but easy to ignore

### 5/5 — 一個非常適合練習麻將的遊戲

*2026-06-10, version 2.7*

這款遊戲不需要花費任何的金錢，匹配速度非常快

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-07.*
