# Mahjong Tour: Witch Tales — user reviews > 53 indexed App Store user reviews of Mahjong Tour by BitMango, Inc., rated 4.89/5 from 9,072 ratings. - Source: https://appshunter.io/ios/app/mahjong-tour-witch-tales/id1491708826/reviews - App overview in markdown: https://appshunter.io/ios/app/mahjong-tour-witch-tales/id1491708826.md - Rating breakdown: 5★ 8,390 · 4★ 479 · 3★ 114 · 2★ 33 · 1★ 53 ## What do users think of Mahjong Tour? Overall sentiment: mixed **Pros** - 💎 Enjoyable gameplay - 🎨 Great graphics - 🕹️ Relaxing experience - 👍 Satisfying matching mechanics **Cons** - 🐛 Frequent crashes and freezes - 💰 Aggressive monetization tactics - 🤯 Levels becoming impossible without spending money - 🛑 Lack of updates and new content **Commonly reported bugs** - Game freezing on ad screens - Losing progress and star ratings - Incorrect match detection after using power-ups - Notifications not clearing properly **Most requested features** - More levels and tile sets - Ability to skip timed levels - Improved reward system for coins - Fixing bugs and glitches ## Newest reviews (14 of 53) ### 3/5 — Not sure where to go now *2023-06-26* First I will say how much I love the game but….. I like lots of people here are complaining about a lot of things. Like I got all of the open tiles to play but no matter how many clovers I get along with the sand I’m getting nowhere with. I no longer have a need for collecting sand I can’t use anymore since I finished building the objects in the room or whatever it’s called exactly. It wouldn’t bother me too much if there was stuff to do to get more tiles it would be awesome. I sent a help email a few days ago and haven’t heard anything yet. I seem to be either stuck at level 2500 OR that’s the end of the game ? ### 4/5 — freezes up *2023-04-03* I absolutely love playing this game and enjoy the graphics within the game but I have a problem when I go to click on the free reshuffle. The game freezes up and I have to close it out, empty my cache and restart the game and then I have lost the free reshuffle or whatever is free at the time. This happens about 75-80% of the time and is very frustrating. I have an iphone 11 ios. Please fix this. Thank you. ### 3/5 — Love *2023-03-16* Update: this is one of my favorite games. I really wish they would either remove it totally or update. I love playing but I feel like I’ve basically beaten it. I still have more levels but with no updates and no more specials or events it’s kinda dumb. Love this game. Currently the Easter activity is frozen. I didn’t get to finish and now the pop up won’t close so I can’t even play the regular game. Lame. I was close to getting the Easter tiles 😭 **Developer response:** Hello, thank you very much for telling us that the game is great. Your lovely comment made our day. See you again in the game!😎 ### 3/5 — Ad crashes *2022-12-09, version 1.56.2* I like this game a lot, but about 90% of the time when I watch the adds, it’ll crash and I have to restart the game. It’s a bummer because most of the time the reason I try to watch the ads, it’s to shuffle the board to continue playing. Please fix this so I can throughly enjoy this game. ### 4/5 — We need more things to do… *2022-12-08, version 1.56.2* I enjoy playing this game. I’ve already went as far as I can on building my house and collecting all the cards and I’ve collected the tiles in the warp room. Some new updates would be fantastic! I want to keep playing this game but I want it to stay fun & interesting. I’m going to get bored with it if it’s just going thru the levels & everything stays the same. To keep people interested in your game, it needs a few updates. Like giving it more tiles to complete in the warp are or having more cards to collect. It’s nice when the extra games for collecting the snowflakes are available but it needs some updates please. If you want people to stay interested and keep playing your game, you need to do some updates and give us more options and opportunities to continue playing besides just beating levels. Also, I’m as far as I can go on the levels. I’m at 2501, but there’s not been any more yet. Please update so we can play & to keep it interesting. Thanks for your time. **Developer response:** Hello, we're very glad to hear you are enjoying our game.💚 We have much more coming up, so please stay tuned! Have fun with BitMango games! ### 3/5 — Updates and questions *2022-11-26, version 1.56.2* I'm at level 841 and I have maxed out all of the upgrades on my house. So I'm collecting sand and have no use for it. Also, I can't for the life of me figure out what those four leaf clovers are for. ### 4/5 — Good game, some glitches to work out *2022-10-14, version 1.56.2* Overall I love the gameplay and it’s been super entertaining and fun. A few things do hinder the experience and I hope get fixed in future updates. 1. The game often crashes on the fireworks screen after ads at the end of a level. 2. When using the travel mate companion’s special power up to help aid completion, the game will say no matches left, even if there are visible, lantern highlighted matches remaining after using power up. 3. The idle reward notification never clears after the first time collected, you have to wait a couple minutes to go back and collect again to remove the notification. 4. I cannot for the life of me figure out how to progress on the I love candy achievement, im stuck at 0 on it regardless of using candy power ups, companions and collecting the tiles. I’m already on level 379 so I’m assuming I should have naturally made SOME progress by now. Overall I love the game and think if these things were fixed it would be an easy 5star! ### 3/5 — Shame! *2022-10-14, version 1.56.2* This has been my favorite game for a long time. Unfortunately, level 461 is impossible to pass without spending money. Too many Mahjong games out there to spend good cash. I’ll miss this one! ### 3/5 — Not cool *2022-09-02, version 1.56.2* There are levels that you play and play and play and you cannot pass them until you buy coins. You hardly ever give more than eight coins when you win a game. But you give tons of sand sand sand sand and there’s nothing to do with the sand why don’t you give us coins! ### 4/5 — Game *2022-08-01, version 1.55.0* I love this game until a day ago I’m on level 250 and it won’t let me pass it so I’m deleting it bet I’m waiting y a week and same results ### 4/5 — Really fun! *2022-07-05, version 1.55.0* So far I’m really enjoying the game. It had been great until the most recent update. Now there is a bug where if you use your pet power at the end of a game, it says there are no more matches, even when you can see there are some. But, overall, really good game! ### 3/5 — Mahjong Tours Witch Tales *2022-06-27, version 1.54.2* Hi! I like playing your game but I find when I play to much the game freezes. It is frustrating especially when I lose a reward when that happens or I’ll be doing really good on a level & all the sudden I can’t get the game to respond. When that happens I have no choice but to wait & play it the next day. Sometimes I give it a little longer then the next day cause I want to make sure it’s working okay. **Developer response:** Hello, thank you for writing a cool review. Hope you have good time playing our game. See you in the game!🎮 ### 3/5 — Game *2022-05-11, version 1.50.0* I love this game it’s a great game it doesn’t take 100 times to try to pass one level it’s got great boosters thing is it only has 67 chapters I am at the end of it and I cannot move forward so I guess the game is over. Which is not enough levels I would recommend to not get too addicted to it because then it will end and you can’t play anymore **Developer response:** Hello, we are happy to hear that you like the game! We'll try our best to improve our game. Thank you for your review and your interest.💕 ### 3/5 — Stalled *2022-05-09, version 1.50.0* Loved it until about a week ago when got stalled on file loading and have not been able to play further. ## Most critical reviews (10 lowest-rated) ### 1/5 — Sad *2022-10-31, version 1.56.2* I loved this game at first but was looking forward to new tile sets opening up. I’ve waited the entire month of October for the Halloween ones and it’s now almost the 31st and nothing. I don’t want to play another snowflake tournament. Where are these events it’s talking about with the tiles? I’ve played 2 months and have seen nothing. I’ve been paying for premium to get coins but I told myself I would cancel by end of October if still nothing. And here we are. ### 1/5 — Aggravating *2022-08-25, version 1.56.2* Game keeps freezing and losing progress takes away winning streak. Been playing for a new tile set need to to complete and for four days still can’t get the two tiles left. Ends in a few hours. Gonna delete the app just too aggravating ### 1/5 — Disappointed *2022-04-25, version 1.50.0* I was having fun with this game until about 2 days ago. When it changed to getting magic sand for your “idle time” it also took away the option to watch an ad and or pay the 90 coins to continue to try the level. Now there’s only one opportunity to watch an ad/pay to continue the game. I was on an awesome win streak and now I cannot get past this level that I’m on for the last 2 days, lost my win streak, and honestly it’s just not fun anymore. Don’t “fix” things that aren’t broken. ### 1/5 — Game won't load at all *2022-03-15, version 1.46.0* I have done everything i know to do and I cannot get this game to even open. Every time I try it does the same thing. It shows the maker of the game then closes. Over and over and over. SOOOOOOO frustrated! And from the looks of lots of other reviews....I'm not the only one this is happening to! WHAT is going on with this??? It looks like a fun game but I don't know because it isn't working. About to delete....again. This time I won't download it anymore. Waste of time. ### 1/5 — Glitches *2022-03-15, version 1.46.0* I enjoyed playing this game and look forward to the new updates with seasonal tie ins ( Christmas - Valentines - Spring ) but the past 2 weeks it glitches all the time and when you watch the video to get a free extra move, it tells you that you have failed… no extra help for watching the video! If this isn’t fixed soon, I’ll just delete the app :( ### 1/5 — DISAPPOINTED *2021-11-13, version 1.34.0* Love this game so much but have been extremely disappointed the last 3 days. Game freezes now when I open it. Apparently they made changes to the game 3 days ago and now it doesn’t work at all; can’t get passed simply opening the app. Yes I’ve turned my phone off and back on...still nothing. And there’s no way to send notification to customer support because they don’t list this particular game in their customer service center. Don’t want to delete app and reinstall because I’ve spent a small fortune on bundles that will be lost right along with progress in the game! **Developer response:** Hello, thank you for sharing your inconvenience with us. We are sincerely sorry for the freezing issue. We have addressed the issue recently. Therefore, please restart the game. If the problem persists, please update the game. We hope it helps. Thank you. ### 2/5 — Used to be fun, now just a money grab *2022-11-24, version 1.56.2* This game as it is now is little more than a coin selling app that has a mahjong mini-game. I’ve been playing this for years and it used to be fun though the push towards buying coins was a little annoying. At some point though they must’ve gotten greedy, because now 9 levels out of 10 are literally impossible unless you use coins - I’m talking the final tiles are on top of each other, blocked by a ribbon or other game mechanic, etc. And unless you have enough coins to shuffle, too bad. It’s just become so obvious that all they’re doing is trying to force you to spend money. Basically unplayable at this point. ### 2/5 — Great *2022-09-29, version 1.56.2* This would be an amazing game, if only the free play, actually paid out like it was advertised on the app. Between the free videos not playing half the time, the bonus levels always being maxed out (well past their time maximums,) and no one ever responds to your concerns, except for a generic message saying that they will forward your concern on. This game could be one of the best, if the company actually cared about their fans/customers. ### 2/5 — Too many adds *2022-05-09, version 1.50.0* Trying to manipulate people into spending money as the only way to remove adds is not right and makes me want to download a different game where the creators don’t do that. ### 2/5 — Disappointed *2022-03-04, version 1.45.0* I’ve been enjoying playing this for a few months now. However I’m deleting the app because it has become frozen more than I care to deal with. Tired of restarting time and time again. ## Most praised reviews (10 highest-rated) ### 5/5 — I love this game *2023-02-07, version 1.56.2* The only downside is after so far into the game you unlock all the animals and upgrade the house and then there is nothing you keep earning gold dust with nothing to spend it on and you keep getting creature packs but can’t open them or anything cause they are all unlocked Still super fun game but definitely miss these things ### 5/5 — Love this game. More coins needed *2022-11-28, version 1.56.2* I really have enjoyed this game. Good graphics, gameplay, options, good maps, good characters, etc. My only gripe is there isn’t enough rewards that provide coins. For instance, if you finish a timed level before the timer ends there should be a coin bonus. More coins should be rewarded for finishing with 3 stars than with 2 stars. This would enhance the playing experience. Thank you. ### 5/5 — Building *2022-10-13, version 1.56.2* Is there going to be anymore levels for building? I’m at my max and I don’t see the point of getting the points for it if it’s all maxed out. ### 5/5 — Just relaxing *2022-08-08, version 1.56.2* This game is very relaxing in the same time you pick up your speed if you wish to....I used to play this game years ago and I love what you guys did with it.😊 ### 5/5 — Having trouble *2022-08-05, version 1.56.2* My game is going nuts i tried to notify customer support an couldn’t i only get this very wierd screen ### 5/5 — Usually love this *2022-07-06, version 1.55.0* The new extra play freezes the game and does not work. Frustrating ready to delete but hoping you guys can fix it. Please ### 5/5 — Majong *2022-07-01, version 1.55.0* Love this game!! Don’t even mind the ads to get free stuff. Happy to watch them. One problem I have been having is that after I watch an ad to get a free extra try, the game freezes and I have to shut down so I lose my game which many times is a few tiles away from winning. (Cry) **Developer response:** Hello, we are happy to hear that you are having a pleasant time with our game! Thank you for your love and support. Hope you have a great day.💖 ### 5/5 — Mahjong witch tales *2022-06-07, version 1.53.1* I downloaded this game to only find the icon isn’t on my home page! I have to go through the hassle of going to App Store and open up that way ### 5/5 — This game has been perfected! *2022-05-25, version 1.52.0* I started playing a long time ago and when I got to a higher level - there weren’t any more levels to play!!!! I reached out to the developers and they apologized and said they were working on it. Every few months they’d add 20 levels or so but then I would pass those and end up annoyed again! I almost gave up on them but I recently came back to see if there were any fixes and there are a TON of new levels added!!!!! I’m so happy. This is one of the best games in my opinion and every single feature that needed to be worked on has been fixed and improved over the past year. Good job developers! I wish I could give you more than 5 stars ⭐️ **Developer response:** Hello, we sincerely apologize for the annoying experience.😥 We will try harder to improve based on your comment. Thank you for leaving a feedback. ### 5/5 — Making new alchemy level *2022-05-14, version 1.51.0* Can’t play - game freezes on first level --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*