# Mahjong Trails — user reviews

> 304 indexed App Store user reviews of Mahjong Trails by MegaZebra, rated 4.50/5 from 600 ratings.

- Source: https://appshunter.io/ios/app/mahjong-trails/id1503297952/reviews
- App overview in markdown: https://appshunter.io/ios/app/mahjong-trails/id1503297952.md
- Rating breakdown: 5★ 460 · 4★ 67 · 3★ 37 · 2★ 9 · 1★ 27

## What do users think of Mahjong Trails?

Overall sentiment: negative

**Pros**

- 👍 Challenging and fun gameplay
- 💡 Interesting way of achieving miles and coins
- 🚀 Great update

**Cons**

- 🐛 Frequent crashes and freezing issues
- 🐛 Inability to collect daily rewards and gifts
- 🐛 Resets progress and loss of data
- 🐛 Mandatory updates causing problems
- 🐛 Inability to connect to Facebook and losing progress
- 🔋 High battery consumption
- 💰 Expensive to progress without spending money

**Commonly reported bugs**

- Game freezes and won't load past 50%
- Mandatory updates causing the game to stop working
- Unable to collect daily rewards and gifts
- Resets progress and loses data
- Inability to connect to Facebook and losing progress

**Most requested features**

- Add confirmation button before spending coins
- Improve stability and reduce crashes
- Fix issues with daily rewards and gifts
- Improve connection to Facebook to save progress

## Newest reviews (15 of 304)

### 3/5 — N’arrive pas à envoyer de cadeaux

*2026-07-24*

Impossible d’envoyer des cadeaux sur téléphone obligé de prendre l’ ordinateur pour envoyer cadeaux ç’est un problème récurrent pouvez-vous faire quelque chose s’il vous plait merci

### 3/5 — N’arrive pas à envoyer de cadeaux

*2026-07-19*

Impossible d’envoyer des cadeaux sur téléphone obligé de prendre l’ ordinateur pour envoyer cadeaux ç’est un problème récurrent merci

### 4/5 — Le jeu ne charge plus

*2026-07-11*

Depuis quelques jours impossible de charger le jeu, s arrête a 50%, c est pénible et régulier Merci de remédier au problème

**Developer response:** Hi, we're sorry for the inconvenience you're experiencing. We understand how frustrating this can be.
Please update Mahjong Trails to the latest version from the App Store or Google Play Store, and make sure to allow tracking for the game in your phone's settings. This should help resolve the issue.

If the problem still persists after trying these steps, please reach out to us via email at Customerservice@megazebra.com. Our team will be happy to assist you further and help resolve the issue as quickly as possible.

### 2/5 — Bloquée

*2026-07-06*

Depuis 4 j bloquée à 50%.. il ne charge pas au dessus😏impossible de joindre les responsables du jeu…. 🤔

### 3/5 — Connections

*2026-07-04, version 26.27.1*

Le jeu ne se recharge pas complètement ,il reste bloquer à 50% sur mon iPad ,mais sur mon iPhone tout va bien?
Pouvez-Vous m’aider?

### 2/5 — Bloqué

*2026-07-04*

Bloquer depuis 5 jours. Impossible de charger le jeu

**Developer response:** Hi, we're sorry for the inconvenience you're experiencing. We understand how frustrating this can be. Please update Mahjong Trails to the latest version from the App Store or Google Play Store, and make sure to allow tracking for the game in your phone's settings. This should help resolve the issue. If the problem still persists after trying these steps, please reach out to us via email at Customerservice@megazebra.com. Our team will be happy to assist you further and help resolve the issue as quickly as possible.

### 3/5 — Won’t load since last update

*2026-07-03, version 26.27.1*

Game was going great until this most recent update now it goes as far as 50 % and stalls.

### 2/5 — Fehler

*2026-04-23, version 26.13.3*

Komme nicht auf meinen spielstand wenn ich mich bei Facebook anmelde ,

### 3/5 — Hata

*2026-04-02, version 26.13.3*

Son güncellemeden sonra facebooktan bağlanamıyorım. Ve ilerlemem kayboldu. Yani yıllardır oynuyorum ve şuan en baştan başlatıyor oyun. Lütfen düzeltir misini?

### 3/5 — Update is bugged

*2026-04-01, version 26.13.3*

I cannot log in with my Facebook account, telling me further updates are required for this app.  I play this game daily, hope you get it sorted soon

### 3/5 — Impossible de se connecter

*2026-03-31*

Il n’y a pas de mise à jour donc impossible de se connecter au jeu 😢ce n’est pas la première fois

**Developer response:** Nous vous prions de nous excuser pour ce désagrément. Un problème lié à Facebook a été résolu. Vous pouvez désormais vous connecter.

### 2/5 — No free time

*2026-02-21, version 26.06.4*

Al ver los comerciales no entregado mi premio de +30 segundos y tengo que reiniciar el juego

### 3/5 — Temps

*2025-11-06*

Il faudrais enlever le temps car je suis au niveau 350 et sa devient trop dur de finir le niveau avant la fin du chronomètre

**Developer response:** Merci pour votre avis ! N’oubliez pas qu’il y a de nombreux cadeaux gratuits dans le jeu ! En les réclamant, vous obtiendrez des boosters et power-ups qui vous aideront à terminer les niveaux plus facilement. Pensez à vous connecter chaque jour pour recevoir encore plus de récompenses gratuites !

### 2/5 — Molto strong

*2025-10-27, version 25.42.7*

Vorrei sapere come è possibile che il gioco si blocca sempre e non riesco a prendere i regali ?

### 2/5 — Tricky Programming

*2025-10-01, version 25.35.2*

This game was always 5 Stars for me - until the various and mysterious resets.  Now I’ve noticed the “magic” timing of game piece overlays that occur mainly during the mid-level (and above) games.  A march for a piece is usually  digitally revealed at a slow pace to runout the timer.  I used to buy the coin packages and pay for their seasonal promotions as a way to showing good sportsmanship; but I’ve become disappointed at their frequent and seemingly built-in lapses of that characteristic - so I don’t anymore.

## Most critical reviews (10 lowest-rated)

### 1/5 — Sort out the bugs!!!!

*2026-08-29, version 26.32.3*

Love this game but after playing for years had to uninstall due to it freezing loosing all my coins, which I’d paid for!!! Tried installing 100 times, cleared cache and cookies but won’t let me get past level 5. Emails remain unanswered, so infuriating

### 1/5 — O jogo não abre há vários dias

*2026-07-08*

Jogo todo dia perdi a sequência

**Developer response:** Hi, we're sorry to hear that you're experiencing this issue.

Kindly reach out to us via  email  [Customerservice@megazebra.com] with more details about the issue you're facing. We'll be happy to look into it and assist you further.

Your experience and happiness mean a lot to us, and we'll do our best to get this resolved as quickly as possible.

### 1/5 — Loading…

*2026-07-07, version 26.27.1*

I’ve been playing this game for years and I love it but after the update it stops at 50% when loading.  It goes no further.  It’s very frustrating.

### 1/5 — Newest update has locked me out!

*2026-07-06, version 26.27.1*

Newest update keeps going to a page where it wants me to send an email to somebody. It’s frozen in that spot. I was over level 150.  Very, very dissatisfied!

### 1/5 — Scam

*2026-04-03, version 26.13.3*

Bought tokens once then App automatically bought additional tokens without permission several times.

### 1/5 — No funciona en Apple

*2026-04-02, version 26.13.3*

Da error el juego al iniciar y solicitar enganchar con Facebook. Lleva 24 horas sin funcionar y sin solución?
Por favor, estamos perdiendo puntos y premios, arréglenlo, gracias.

### 1/5 — Facebook bağlantısı

*2026-04-01, version 26.13.3*

Mahjong hesabıma Facebook hesabımla bağlıyım iki gündür giremiyorum düzeltir misiniz

### 1/5 — Hata

*2026-03-31, version 26.13.3*

Facebook ile bağlanmak istediğimde hata alıyorum. 
Bu uygulama için Facebook kullanılamıyor diyor…
Lütfen çözüm

### 1/5 — EXPENSIVE

*2026-03-03, version 26.09.5*

The higher you move up, it’s impossible to pass anything without using boosters. You can’t join the vents because you can’t pass anything without spending real money. I can’t get past the level I’m in and I’ve just conceded to replaying my earlier games. Too bad your game makes these levels impossible to pass without spending money for boosters.

### 1/5 — Update

*2026-02-06, version 26.4.1*

Won’t allow me to update, but cannot play the game without the update.

## Most praised reviews (10 highest-rated)

### 5/5 — Ouverture impossible

*2026-07-07*

Pouvez-vous nous dire pourquoi l’appli ne s’ouvre plus elle s’arrête à 50% ?

**Developer response:** Hi, we're sorry for the inconvenience you're experiencing. We understand how frustrating this can be. Please update Mahjong Trails to the latest version from the App Store or Google Play Store, and make sure to allow tracking for the game in your phone's settings. This should help resolve the issue. If the problem still persists after trying these steps, please reach out to us via email at Customerservice@megazebra.com. Our team will be happy to assist you further and help resolve the issue as quickly as possible.

### 5/5 — Mahjong trails

*2026-07-07, version 26.27.1*

I used to play mahjong trails on my computer many years ago. After several years with no computer I got an iPad & installed mahjong trails on it. I have been playing it daily since I got iPad. Several days ago it quit completely opening, it would load to 50% and then freezes. I have tried everything recommended, but it still doesn’t work. What can I do to fix this? This is my favorite game to play. Please help!

### 5/5 — Oyun açılmıyor

*2026-04-01, version 26.13.3*

Artık facebook ile açılmıyor mu?

### 5/5 — Problème de chargement

*2026-04-01, version 26.13.3*

Depuis 2 jours je ne peux pas jouer le jeux ne veux pas se charger je ne ce.est pas comment faire pouvez vous m’aider cordialement

### 5/5 — Buenísimo

*2025-10-17, version 25.42.7*

El único juego que me atrapó y hace años lo juego más desde que lo dejaron para jugar en el celu

### 5/5 — A real pain

*2025-01-07, version 24.46.1*

I an always getting kicked off and have to sign in several times to play.

### 5/5 — mahjong trails

*2024-11-17, version 24.45.2*

help the envelope where u send friends gifts is not working  plus plus when i logged in it’s taken me back to the beginning and i have to log in every time it’s annoying help

### 5/5 — Mahjong Trails

*2024-04-08*

I have been playing this game since 2010. I love to play it. Why does the game all load one day the next day not load? I can play all my other games fine . I can’t give a 5* because this happens two to three times a week Guess, I’ll be deleting the game.
I have tried again to open the app 
It will not open plz fix this problem

### 5/5 — Mise à jour

*2024-03-18*

La mise à jour demander ne fonctionne pas!! Le jeu bloque sans cesse

### 5/5 — Türkiye oyunda var

*2023-11-07, version 23.45.1*

Türkiye oyuna eklenmiş,harikasınız🇹🇷

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*
