# maid — user reviews > 47 indexed App Store user reviews of maid by Dale Street Digital Ltd, rated 4.64/5 from 1,148 ratings. - Source: https://appshunter.io/ios/app/maid/id1482250535/reviews - App overview in markdown: https://appshunter.io/ios/app/maid/id1482250535.md ## Newest reviews (13 of 47) ### 3/5 — Nobody there *2026-03-11, version 2.1.50* Seems like a well designed app but posted a job two weeks ago and haven’t heard anything from anyone. ### 1/5 — Disappointing *2025-03-22, version 2.1.34* Gets stuck in the verification stage, not possible to create an account. ### 1/5 — Hopeless *2025-02-27, version 2.1.32* hopeless application! can't search for clients - can't add photos... contact with customer service - zero delay ### 1/5 — Rubbish *2025-02-16, version 2.1.32* Cleaners don’t respond, this has even pushed me to joint the cleaning market and actually provide reliable services. ### 1/5 — Don’t bother *2024-06-22, version 2.1.21* No one showed up, no response to my messages. Terrible especially since you can’t even leave reviews for these people. I am not sure why Maid hasn’t got this built in, it will definitely deter experiences like this. ### 1/5 — No support *2024-06-19, version 2.1.21* It’s not possible to leave a review for a cleaner unless they send you a request, this means there won’t be negative reviews! Messaged support and have had no response in 10 days because a cleaner changed the bed, did nothing else and took the money which was left! There is a supply of cleaners but very unsure about security and concerned of no app replies ### 1/5 — App doesn’t work *2023-12-05, version 2.1.14* Can not register, what’s the point? ### 1/5 — Doesn’t work *2023-09-13, version 2.1.14* Tried making an account several times, i get a blank page after i create my password, app isn’t working ### 1/5 — Error *2023-05-25, version 75* I tried to use the app again, but the home screen freezes asking for authorization for notifications. It freezes and I can't follow or go back. ### 1/5 — Absolute rubbish *2023-05-08, version 75* Tired to book for a weekly clean. Searched and messaged about 7 people of which one replied and rest were just unresponsive. Booked a time with that one person and set aside all my plans and no one shows up. If only i could rate this app and negative. App store should remove this app asap! ### 1/5 — Disappointed *2023-04-22, version 75* Had a job by 9:00 am today, got to the location, needed to call client to locate her flat. Tried to log in to the app and it kept saying user pool does not exist. This is an app, that I got the job from. Client will think I cancelled on her. Meanwhile that’s not the case. ### 1/5 — The cleaner didn’t show up, no support from the app *2023-04-20, version 75* The cleaner didn’t show up, I reached out to her and got no answer. Contacted the app support and got no answer. You have to provide your address and phone number for the booking, so you end up giving out personal details to someone that didn’t even bothered to cancel. No chances to leave reviews. Absolutely awful, don’t waste your time ### 1/5 — I’m not sure! *2023-03-10, version 75* The app is great!! Although… it keeps deleting new clients! I can’t seem to get any support neither! ## Most critical reviews (10 lowest-rated) ### 1/5 — Terrible! Don’t download it! You’ll just waste your money! *2026-07-28, version 2.1.54* Appalling app! I paid for the subscription, which cost almost £10, but when I get to the identity verification step, it just keeps loading forever. In other words, I paid for something I can’t even use. I’ve already emailed your support team explaining the situation, and I haven’t even received a response. I want a full refund! ### 1/5 — No Maids *2026-07-16, version 2.1.53* No maids on the app, not a single one that is active in my area. When you send a message they don’t reply. Recently had to login again and there was no evidence of messages being sent. Avoid. ### 1/5 — Totally useless app! *2026-05-06, version 2.1.51* Can’t even reset password properly! ### 1/5 — No show *2026-04-04, version 2.1.50* Cleaner no showed first time we tried this. Bad experience. ### 1/5 — Rubbish no work *2026-01-27, version 2.1.49* Waste of time and money. No jobs or work at all in any area ### 1/5 — Looking for job *2025-11-07, version 2.1.46* Ask you to pay before anything else ,after downloading the app straight away asking to pay monthly 😡😡😡 ### 1/5 — Worst app ever *2025-09-19, version 2.1.43* I downloaded this app to get some extra work but this is the worst app ever i mean there is no customer support,you keep on getting text that you got a message but once open there is nothing,no new shifts it just stucks where it is on the first day. Don’t waste your time here ### 1/5 — Search does not work *2025-09-14, version 2.1.43* Have not been able to find a cleaner as the search functions returns an error message and there is no help from support who never respond. ### 1/5 — Not working properly *2025-06-09, version 2.1.40* The application is not working properly, I am not receiving all messages from customers, support is writing to me and telling me that I have an unread message, and I have not even received one, this problem has existed for more than a year and you cannot deal with it ### 1/5 — Can’t register *2025-04-27, version 2.1.36* The app required a registration code sent to my phone but the code does not arrive. Is this app actually genuine or just a scam to get my details? There are no customer support contact details on the website. ## Most praised reviews (10 highest-rated) ### 5/5 — Great *2026-08-03, version 2.1.54* Brilliant app highly recommend easy to use love it ### 5/5 — Amazing *2026-05-20, version 2.1.52* Absolutely amazing. I loved Carla’s work. She was super and I absolutely recommend her to anyone. Thank you Carla. ❤️ ### 5/5 — Help! *2025-11-05, version 2.1.46* I am trying to use the free version but it is mandatory to choose a subscription plan. How can I get access to the free version? ### 5/5 — Best app *2025-03-28, version 2.1.35* Top ### 5/5 — Brilliant serivc e *2025-02-24, version 2.1.32* I am a cleaner a maid since July 2024 I gain lots of work a good way gain lovely clients ### 5/5 — Great app! Posted my requirements and got matched with about 20 maids *2024-06-26, version 2.1.21* You can see reviews from other clients, photos and videos of before and afters, and other details about each of the maids including proximity to you. One tap and you’re messaging them via the in-app chat. Definitely the best app for finding a cleaner! ### 5/5 — I love it *2023-05-24, version 75* Amazing ### 5/5 — Mario *2022-11-03, version 75* The best app for working as a cleaner! Wonderful costumers and great support! Deeply recommend! ### 5/5 — Good *2021-07-20, version 1.5.5* Very good ### 5/5 — Using app *2021-02-17, version 1.5.5* Really easy to fill in , helps you step by step , will see if I get a job ?? --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-05.*