# Maids.cc Visas & Nannies — Chat with us about your maid > Chat-based platform for managing domestic helper visas and contracts. (iPhone/iPad app by Abdulaziz Hassan Abdalla Ali Alnoman Alshamsi.) - Source: https://appshunter.io/ios/app/maidscc-visas-and-nannies/id1498420736 (this page in markdown: same URL + `.md`) - Developer: [Abdulaziz Hassan Abdalla Ali Alnoman Alshamsi](https://appshunter.io/developer/1523288960) - Category: Lifestyle - Price: Free - Rating: 3.40/5 from 15 App Store ratings · 40 written reviews indexed - Age rating: 4+ - Requires: iOS 15.0 · 99 MB - Languages: American English - Released: 2020-02-27 - Data updated: 2026-11-11 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/maidscc-visas-and-nannies/id1498420736/reviews.md ## What is Maids.cc Visas & Nannies? maids.cc is now one simple chat with our team. Message us about your maid's visa, her contract or anything else, and get our reply right here. Everything in one chat • Ask about your maid's visa, renewal or contract • Send photos, documents and your location • Send a voice note instead of typing • Choose a light or dark look New to maids.cc? • Full-time maids: 300+ available, live-in or live-out, unlimited free replacements • Maid visa: 2-year visa ready in 5 days, no deposit, no cancellation fee Easy to start Log in with your mobile number, and you're in. Already with us? Use the same number you use with maids.cc. For maids Maids can message us here too, about salary, day off, documents and more. Questions? Message us in the app. ## Key features - Direct chat support - Visa and contract inquiries - Document sharing - Voice note messaging - Light/dark mode - Maid visa processing - Full-time maid listings ## Is Maids.cc Visas & Nannies safe? Not enough ratings yet to assess Maids.cc Visas & Nannies. ## Is Maids.cc Visas & Nannies legit? Maids.cc Visas & Nannies appears to be a legitimate app. The AppsHunter Legitimacy Score for Maids.cc Visas & Nannies is 83 out of 100 points across 7 verification signals from App Store and developer data. ## Recent user reviews (10 of 40) All indexed reviews: https://appshunter.io/ios/app/maidscc-visas-and-nannies/id1498420736/reviews.md ### 1/5 — Non functioning Mobile App *2025-12-29, version 4.122.1* As seen from website, many of the functions can be accessed via app. But the app is not functioning as its directs me to App update option upon installation. Once i click update now then it takes me back again to open option in App Store. Upon clicking open option from AppStore, it takes me back again to “update now” Option and the cycle keeps repeating ### 1/5 — Worst company *2025-12-27, version 4.122.1* This company is shocking. They don’t have a clue what they are doing. Really difficult to get in contact with and speak with a human. We have had issues from day 1. Sending incorrect payment links, asking for more money, not sorting out issues, sending incorrect payment dates. I am now currently dealing with another issue of them asking for money. You pay a monthly fee for them to pay your nanny but they only actually pay a tiny amount and you have to sort the rest. Honestly - just sort the visa yourself. It would be less hassle than dealing with this company. ### 1/5 — Scam *2025-10-01, version 4.120.1* Charged money but didn’t provide service ### 1/5 — My Experience with Maids.cc Travel Assistance – Very Disappointing *2025-08-10, version 4.100.3* I used maids.cc’s travel assistance service to bring back a maid I had previously hired from the Philippines. Unfortunately, the entire process has been extremely frustrating. I applied for her entry permit two months in advance, but maids.cc contacted me later asking to cancel it and reapply, saying they wouldn’t be able to bring her on time. Communication was almost impossible — customer service could only be reached via WhatsApp, often with robotic or unhelpful responses. After two months of waiting and constant follow-ups, they finally offered a 7-day trial replacement maid. On the day she was supposed to arrive, she simply didn’t show up, saying she refused to work. This experience has been a huge waste of time and energy, and I still have no proper solution from them. I truly regret using their travel assistance service and would not recommend it based on what I went through. ### 1/5 — A Painful Realization After 9 Months – A Deep Disappointment *2025-06-24, version 4.92.6* I chose this company hoping to gain peace of mind and avoid the stress of suddenly losing a nanny for my daughter, as well as to ensure easier replacement if needed. Over the course of 9 months, I paid a very high salary for a nanny who behaved with entitlement—insisting on going out every night. After we allowed her some flexibility, she began taking advantage of the situation and eventually returned home drunk. We tolerated this behavior for the sake of my daughter’s emotional attachment. In the end, however, during our travels abroad, we discovered—too late—that her visa had not yet been activated, which prevented her from joining us. Shortly after, we received a call from the agency informing us she was unwell and wanted to return to the company housing. From the beginning, I had made it very clear that if the nanny were to leave, the separation must be gradual to avoid any shock to our child. The company agreed and confirmed they understood how important this was. This was the main reason I justified paying such a high monthly fee. Despite this, the nanny left suddenly and never returned, and her contract was terminated by the company. My daughter was deeply affected. Although we were eventually convinced to try a replacement, her emotional state had already deteriorated, and we had to return the new nanny within just one week because our daughter could not adjust. In the end, I realized that paying AED 4,200 a month through the agency made no meaningful difference—on the contrary, had this amount been paid directly to a live-in worker under our own sponsorship, we could have hired someone far more professional, stable, and committed. What made it even more disappointing is that, despite all of this, we already had a housekeeper—hired for AED 1,400/month—whose role was only to clean the house. Yet during our absence, she silently took on the responsibilities of the nanny: managing the home, caring for our daughter, and covering for the nanny who repeatedly went out without permission. ### 1/5 — Don’t use them! *2025-05-08, version 4.90.10* Don’t use them. Worst experience ever. Only 20% of the money we paid goes to the Maids. Imagine the quality you can have. Selected the monthly plan. Nanny came on Sunday (her day off) and have to started to pay from the time you select the nanny which is fine. After 2 days of working 11pm, the nanny said she had a lung pain. She had to go to clinic. And left the 2nd day at 7pm. I paid the full month. Now 2 days after they can’t even find one replacement who knows how to babysit. They only have cleaners who don’t know how to cook and how to even prepare formula for babies. ### 1/5 — App doesn’t work / website doesn’t work / service is bad / avoid!!! *2025-04-27, version 4.90.10* This company is completely incompetent when it comes to running a service. We initially hired a maid who, within the first week, fell sick for three days — which is understandable — but for a service company, I expected them to send a replacement. Despite repeated complaints, no one was provided. When they finally sent a substitute, she informed us she had no intention of continuing, and shockingly, Maids.cc had no idea and hadn’t even planned a replacement. Their app and website also show outdated and inaccurate information about available staff in the area. Now, when I’m requesting a refund, they keep dodging the issue. Truly the most mismanaged service I’ve ever dealt with. Avoid them if you have any other choice! ### 1/5 — Poor service *2025-03-30, version 4.75.15* I had a very frustrating experience with this service. It’s nearly impossible to speak to a real person right away, as you’re constantly redirected to a bot. When I finally got through to a customer agent, they were not familiar with the process and couldn’t provide clear answers. I availed of travel assistance for my nanny in the Philippines, and the processing took over three months—far longer than expected. There was little to no proactive communication, and I had to follow up multiple times just to get updates. Overall, the poor service and lack of efficiency made the entire experience stressful and disappointing. I do not recommend it. ### 1/5 — Worst customer service ever *2025-03-28, version 4.75.15* Worst service ever. Once they take your money they don’t answer you anymore. They have only chatbot to communicate. I highly recommend anyone to find another agency. This is the worst customer service I have ever seen. ### 1/5 — Terrible app for a terrible service *2025-03-05, version 4.75.15* App sends you to Whatsapp, whatsapp sends you to another whatsapp, another whatsapp sends you. Ack to the app. And that is when you try to hire a maid. Once you hired, the support gets even worse from there… just terrible ## Frequently asked questions about Maids.cc Visas & Nannies ### What is Maids.cc Visas & Nannies used for? Maids.cc Visas & Nannies allows users to chat with a team about their maid's visa, contract, and other related inquiries. It also provides access to maid listings and visa processing services. ### How do I get started with Maids.cc Visas & Nannies? You can log in using your mobile number. If you are already a user of maids.cc, use the same mobile number to access your account. ### Can maids message the team through Maids.cc Visas & Nannies? Yes, maids can also message the team through the app regarding their salary, day off, documents, and other concerns. ### What are the benefits of using Maids.cc for maid visas? The app offers 2-year maid visas ready in 5 days with no deposit or cancellation fee. It also mentions unlimited free replacements for full-time maids. ### Does Maids.cc Visas & Nannies have ads? No, Maids.cc Visas & Nannies does not contain advertisements. ### What devices is Maids.cc Visas & Nannies available on? Maids.cc Visas & Nannies is available on iPhone, iPad, and iPod devices. ### How often is Maids.cc Visas & Nannies updated? The latest version of Maids.cc Visas & Nannies is 5.1.0, last updated on November 9, 2026. This indicates a recent update, suggesting ongoing development and support. ### What is the user rating for Maids.cc Visas & Nannies? Maids.cc Visas & Nannies has a rating of 3.4 stars based on 15 ratings. ## Version history (last 5 releases) ### 5.1.0 — 2026-11-09 The maids.cc app is now a chat with our team. Log in with your mobile number, then message us about your maid and send photos, documents and voice notes. ### 5.0.7 — 2026-11-02 The maids.cc app is now a chat with our team. Log in with your mobile number, then message us about your maid and send photos, documents and voice notes. ### 5.0.6 — 2026-10-28 The maids.cc app is now a chat with our team. Log in with your mobile number, then message us about your maid and send photos, documents and voice notes. ### 5.0.5 — 2026-10-24 The maids.cc app is now a chat with our team. Log in with your mobile number, then message us about your maid and send photos, documents and voice notes. ### 5.0.4 — 2026-10-23 The maids.cc app is now a chat with our team. 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User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-11-11.*