# Mail App for Outlook — user reviews > 103 indexed App Store user reviews of Mail App for Outlook by Intrepid, rated 4.50/5 from 6,804 ratings. - Source: https://appshunter.io/ios/app/mail-app-for-outlook/id1544804494/reviews - App overview in markdown: https://appshunter.io/ios/app/mail-app-for-outlook/id1544804494.md - Rating breakdown: 5★ 5,378 · 4★ 481 · 3★ 261 · 2★ 153 · 1★ 531 ## What do users think of Mail App for Outlook? Overall sentiment: negative **Pros** - 🚀 Fast and easy to use - 👍 Organized and practical - 💡 Excellent for managing multiple accounts **Cons** - 🐛 Frequent crashes and freezes - 🔌 Issues with email syncing and access - 💰 Expensive subscription model **Commonly reported bugs** - Unable to access emails received on laptop - Difficulty deleting emails and slow performance - Incompatibility with certain email providers **Most requested features** - Improved email management tools - Better integration with Microsoft Outlook - Customer support and troubleshooting options ## Newest reviews (11 of 103) ### 4/5 — Just started *2026-08-01, version 20.0.16* I've started to utilize Microsoft. So o we shall see. ### 1/5 — Outlook *2026-06-03, version 20.0.16* Outlook is the worse email service ### 3/5 — Don’t get sucked in *2026-05-31, version 20.0.16* Costs $3.99/week ### 1/5 — What a nightmare. *2026-05-31* I changed my cell phone number associated with my account. Can’t log in without the Authenticator app. Downloaded that. Can’t log into that either. Hours of circular and failed effort. It’s too much. Meanwhile, Outlook is open and functioning on my desktop. You would think that there would be a way to authenticate through that but there isn’t. ### 1/5 — Slow and Clunky *2026-05-29, version 20.0.16* Horribly slow and clunky, checking email has never been so frustrating. ### 1/5 — Awful *2026-05-22, version 20.0.16* I can’t get my email and there is no phone number to call ### 1/5 — It sucks *2026-05-13, version 20.0.16* Every time I log on it asks for a password and it seems all I ever do is reset passwords, so I have no clue what my password now is. I can’t pick up emails, I can’t send, I can’t do anything! I am so totally frustrated. It no longer works on my iPhone or iMac or any of my apple devices, so I’m not happy! ### 1/5 — Outlook sign up *2026-04-28, version 20.0.15* I am not a robot and your test is impossible… I can’t even see the shapes… now I can’t use the mail app for outlook. ### 1/5 — Poor setup *2026-04-28, version 20.0.15* It is so hard to setup an account on this app. Please help Me understand why.. ### 1/5 — Impossible de se connecter *2026-04-27* J’ai dû réinitialiser un nouveau compte si je n’avais plus accès, ils m’ont bloqué, je ne sais pas pourquoi, ils ne reconnaissent plus rien Outlook très très moyen, il y a des meilleurs boîtes plus alternatives style Maifence beaucoup mieux ### 3/5 — Temakopi *2026-04-25, version 20.0.15* Tua ## Most critical reviews (10 lowest-rated) ### 1/5 — Not good mail *2026-08-09, version 20.0.16* Not good mail ### 1/5 — No access to look for *2026-08-05, version 20.0.16* Can’t send email ### 1/5 — Is downloading the app a scam? *2026-07-30, version 20.0.16* I have outlook on my laptop. Why do I need to pay 2.99 a week to have it on my phone? ### 1/5 — Cannot Load App *2026-07-18, version 20.0.16* App will not transfer my Yahoo Mail account. ### 1/5 — Funktioniert plötzlich nicht mehr *2026-07-05* Funktioniert plötzlich nicht mehr. Ich komme nicht mehr an meine Mails und soll ein Premiumabo abschließen für 3,99,- die Woche ### 1/5 — Customer service *2026-07-02, version 20.0.16* Poor no contact with humans ### 1/5 — Won’t let me access without paying *2026-06-29, version 20.0.16* I’ve been using it for a few years due to work needs, and the last few times I’ve tried to get into the app it’s asked me to subscribe to premium. No worries, I’ll just decline and go onto my free account. Nope! They removed the ability to access unless I sub. Can’t skip and use my account, only thing on the page is it saying to go get premium. If it weren’t for work I would never use this terrible email service. If you have any ammout of atoning in your choice, choose a carrier pigeon. The training will be less frustrating than trying to use this app ### 1/5 — Premium request *2026-06-27, version 20.0.16* Every time the premium request comes, I can’t exit out of it ### 1/5 — Forced payment *2026-06-23, version 20.0.16* Forces you to subscribe to the premium to even access emails ### 1/5 — Opening outlook *2026-06-21, version 20.0.16* This never opens straight away and leaves a screen on for the trial for far to long ## Most praised reviews (10 highest-rated) ### 5/5 — Microsoft *2026-09-01, version 20.0.16* Five stars always use ### 5/5 — Carlos *2026-08-27, version 20.0.16* amorcito ### 5/5 — Kept Up *2026-08-12, version 20.0.16* Sorting ### 5/5 — Great app *2026-07-22, version 20.0.16* I love it ### 5/5 — Hello new calendar *2026-07-04, version 20.0.16* Haven’t seen ### 5/5 — Great app *2026-06-18, version 20.0.16* It’s a great app so I’ll give it 5 star but be sure to fix this subscription stuff it’s boring to be on a great app like this ### 5/5 — Have to use for work *2026-05-28, version 20.0.16* It is the most user unfriendly app available. Always issues with signing in. Assuming you can ever get signed in. I don’t know why anyone ever uses Outlook in this current day. ### 5/5 — Dougie *2026-05-02, version 20.0.15* Why have I lost all email ### 5/5 — Nanamessages61849 *2026-04-28, version 20.0.15* Great ### 5/5 — Mohamed Khoder *2026-04-25, version 20.0.15* Very good --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-07.*