# Mailchimp Email Marketing — user reviews > 856 indexed App Store user reviews of Mailchimp Email Marketing by Intuit Inc., rated 4.90/5 from 51,535 ratings. - Source: https://appshunter.io/ios/app/mailchimp-email-marketing/id366794783/reviews - App overview in markdown: https://appshunter.io/ios/app/mailchimp-email-marketing/id366794783.md - Rating breakdown: 5★ 46,001 · 4★ 4,343 · 3★ 756 · 2★ 119 · 1★ 316 ## What do users think of Mailchimp Email Marketing? Overall sentiment: neutral **Pros** - 💻 Convenient mobile app - 📊 Helpful analytics and reporting - 🎨 Easy-to-use design tools - 🤝 Good for small businesses - 🚀 Powerful marketing automation **Cons** - 🐛 Buggy and unreliable mobile app - 🔍 Limited functionality on mobile - 💸 Expensive pricing tiers - 🤖 Poor customer support - 🔒 Account deactivation issues **Commonly reported bugs** - Login issues on mobile app - Inability to edit or resize images in-app - Campaigns failing to send or save properly - Sync issues between mobile and web versions - Frequent crashes and performance problems **Most requested features** - Improved mobile email editing capabilities - Ability to search and filter contacts by tags - More customization options for email templates - Better integration with other business tools - Simplified pricing structure for small users ## Newest reviews (12 of 856) ### 4/5 — Handy for a quick change, but… *2026-07-30, version 2026.14* I use this phone app only occasionally. It’s nice for a quick change when I’m not near a computer. But I schedule my emails and it won’t schedule. You’ll get 5 stars when you add that feature to the app ### 2/5 — Disappointing *2026-07-15, version 2026.13* So many features are either not available on the mobile app or extremely difficult to use. The UI should not be so limiting in this day and age. Can’t even schedule a post to send later on the mobile app. And that’s just the half of it. Developers - please rebuild with all the features. ### 3/5 — Can’t resend to select audience members *2026-07-02, version 2026.12* Trying to resend an existing campaign to specific audience members gives an “empty audience” error, even after confirming the audience selections. ### 3/5 — No Google Login??? *2026-05-24, version 2026.9* Can’t log in because I created my account on desktop with Google login, which does not exist on this app. Can’t add a password on desktop so I can log in on the app. Catch 22 makes this app pointless, for me at least. I’m sure it works great for someone out there that can actually log in. ### 2/5 — Compte innaccessible *2026-03-30, version 2026.5* J'ai créé un compte via Google et je n'ai aucune option pour me connecter avec ces identifiants sur l'application, je suis donc contrait d'utiliser la version Web qui me bloque certaines fonctionnalités. ### 4/5 — Almost Perfect *2026-03-07, version 2026.4* Really great app. My only issue is that my logo will not show up on the landing pages I generate, it only shows a blank space that reads “Logo” …yes I did toggle it on. ### 2/5 — Can’t login with Google account *2026-02-11, version 2026.2* Did you create you account so that you could log in with Google! Great! You get the advantage of using SSO! Unless you want to use this iPhone app. Then you have no way to login at all. ### 2/5 — Can’t edit campaign! *2026-02-05, version 2026.2* Please fix this bug! Can’t use app if this isn’t working! What’s the point of using the app if you can’t even edit your campaign. Like others said the edit/delete does not appear when you click on a text box or any other input. ### 1/5 — Won’t let me login on the App *2026-02-05, version 2026.2* Not sure what is going on, app is up to date but won’t let me login. I get a ‘Kimp.KimpError’ . But my credentials are good because I can login on the web version…Fix this please. ### 3/5 — Features missing *2026-02-05, version 2026.2* Cant delete assets. Features missing since latest update. ### 1/5 — Cannot delete modules *2026-02-05, version 2026.2* With the new update, when using on iPhone, I can no longer delete modules ie pictures or text boxes. There is no delete icon anymore… ### 3/5 — Can’t delete or move sections *2026-02-02, version 2026.2* I like this app, it has been good for sending out a simple email. I don’t like lack of giving back bug feedback. Currently the app won’t bring up the tab which allows you to move a section up or down, or delete it. You are just stuck. (Please fix this) ## Most critical reviews (10 lowest-rated) ### 1/5 — Can’t log in with Google credentials *2026-07-26, version 2026.14* Log in with Google button missing! Please fix! :) ### 1/5 — Completely useless app *2026-04-06, version 2026.6.2* This app does absolutely nothing you want to. You’re better off assuming it isn’t gonna work then relying on it to work and then running into the circumstance like I do where nothing will work. ### 1/5 — Never works *2026-03-30, version 2026.6* Can't get a page with a log-in field. It keeps saying Whoops! Try again. I have tried again vountless times and no option works. Finally deleted it. ### 1/5 — Used to be decent, no longer works on iOS and support is horrendous *2026-03-12, version 2026.4* The mobile app worked fine for years, but suddenly stopped working on all my iOS devices. Takes a week to get any response from support and they keep sending out the same canned “turn your device off and turn it on again” messages over and over again. There is literally no support and this is not an inexpensive platform. I am actively looking to replace them and will never recommend Mailchimp to anyone again. UPDATE: got a reply from Mailchimp apologizing (due to my review) for the repeat “copy and paste” support replies and asked me to email them to escalate. I did what they asked and they responded with another exact copy and paste list of instructions which they have already sent and I had already tried several times and don’t work. It’s a joke at this point, beyond frustrating. They really don’t seem to care about their customers at all. To add insult to injury, the sent an email telling me that the monthly fee is going up again. After being a Mailchimp customer for about 10 years, it’s time to find a replacement. ### 1/5 — No access to Google Login *2026-03-11, version 2026.4* I signed up via Google Login, and the app has no access to login via Google so cannot use it. Love mailchimp otherwise, but the app becomes useless without this feature. ### 1/5 — Overpriced and outdated *2026-03-09, version 2026.4* I’ve been using MailChimp since 2014 and their prices keep increasing to the point they haven’t introduced any new additions or features to an already stale platform. Their prices are too unreasonable to keep using them anymore. ### 1/5 — Used to be decent, no longer works on iOS and support is horrendous *2026-03-09, version 2026.4* The mobile app worked fine for years, but suddenly stopped working on all my iOS devices. Takes a week to get any response from support and they keep sending out the same canned “turn your device off and turn it on again” messages over and over again. There is literally no support and this is not an inexpensive platform. I am actively looking to replace them and will never recommend Mailchimp to anyone again. ### 1/5 — App doesn't work *2026-03-08, version 2026.4* The app no longer works! I can't login with my username and password anymore. I receive an error and have for months. I'm not able to contact support because that requires me to log into my account. The error code is "Kimp.KimpError error code 10". I keep the app updated but it doesn't even matter. Why am I paying for mailchimp?? ### 1/5 — Can’t log in with Google *2026-03-03, version 2026.4* Why offer this option if it doesn’t work everywhere?? ### 1/5 — Login sucks *2026-02-11, version 2026.2* If you signed up via google email you will no be able to login on the mobile app. Ridiculous that I pay for this and can’t even access without a computer. ## Most praised reviews (10 highest-rated) ### 5/5 — Love it *2026-06-29, version 2026.12* I really do love this newsletter format, its perfect. ### 5/5 — Easy to use *2026-03-30, version 2026.5* I love how easy it is to use and add emails ### 5/5 — App usage *2026-03-22, version 2026.5* This app is easy to use ### 5/5 — Essential *2026-03-05, version 2026.4* All’ you need to manage emails via mobile rather than from computer ### 5/5 — The App for MailChimp is amazing! *2026-03-02, version 2026.3* I am on the go from time to time. Some of those trip I can’t bring my laptop. With the new App, I am able to do everything seamlessly. I really enjoy the app. I use it for my nonprofit projects. Would highly recommend. ### 5/5 — Good service *2026-02-28, version 2026.3* I am happy with the Mailchimp service ### 5/5 — Mailchimp on the go! *2026-02-20, version 2026.3* I love having the ability to easily check how my campaigns are doing and add contacts. ### 5/5 — Nice *2026-02-20, version 2026.3* Sick ### 5/5 — Awesome *2026-02-02, version 2026.2* This App works really well! ### 5/5 — Loving it!!! *2026-01-08, version 6.89* Amazing tool for church events!!! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*